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Genesys GE0-806 Exam Dumps Questions and Answers

Exam Code: GE0-806
Certification: GCP8
Vendor: Genesys
Last Update: Sep 26, 2023
Questions: 85
10  Customers Passed Genesys GE0-806
89%  Average Success In Real Exam
89%  Questions came word by word from this dump
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Genesys Certified Professional 8 System Consultant, Genesys Workforce Management (GCP8 - CWFM) Questions and Answers

Questions 1

Alerts in the Performance module are notifications that occur when pre-configured thresholds are reached. How is the notification performed?



Through Email


Through a Configurable Event


By displaying the word "ALERT" with no audible signal


By displaying the word "ALERT' with audible signal


Through audible signal only

Questions 2

What does "in Review" signify when performing Agent trading?



The proposal is being reviewed by the proposing Agent before it is sent to the second Agent.


The proposal has been sent by the proposing Agent. The second Agent is reviewing prior to responding.


Both Agents have confirmed the trade proposal, but the trade is waiting for approval from the Supervisor.


This is during a community proposal when an Agent issues a proposal and is waiting for any other Agent to respond.

Questions 3

Which option specifies the amount of time, in seconds, between updates to the real-time agent adherence data displayed in WFM Web?



Adherence section > Refresh Interval


Adherence section >RefreshRate


Adherence section > Refresh Time