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ServiceNow CSA Exam Dumps Questions and Answers

Exam Code: CSA
Vendor: ServiceNow
Last Update: Apr 20, 2024
Questions: 400
10  Customers Passed ServiceNow CSA
88%  Average Success In Real Exam
94%  Questions came word by word from this dump
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ServiceNow Certified System Administrator Questions and Answers

Questions 1

An IT user calls the service desk because his work needs to be completed on ask records. All he can see a Self Service on his homepage when he logs in to the ServiceNow instance. What issue could explain this?

Choose 2 answers



His user account failed LDAP authentication


His user account does not Belong to any groups, which contain the ITIL role


His user account was not approved by his manager


His user account does not have ITIL role


His user account Is not logged in properly

Questions 2

On the knowledge base record, which tab would you use to define which users are able to write articles to the knowledge base?



Can Read


Can Write


Can Contribute


Can Author


Cannot Author

Questions 3

Access controls are evaluated in this order:

1. Match object against table ACL

2, Match the object against field ACL

Within step 1 above, what order are the table ACLs evaluated?



Specific to general: Table.Field ACL, Parent Table.Field ACL, *.Field ACL


Bottom to top: Table ACL. Table.Field ACL, Parent Table. Field ACL


General to specific: Table ACL, Table.Field ACL, Parent Table, Field ACL


Top to bottom: Wildcard Table ACL, Parent Table ACL, Table ACL


Specific general: Table ACL, Parent Table ACL, Wildcard (*) ACL