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Salesforce Certified-Business-Analyst Exam Dumps Questions and Answers

Exam Code: Certified-Business-Analyst
Vendor: Salesforce
Last Update: Jan 23, 2023
Questions: 253
165  Customers Passed Salesforce Certified-Business-Analyst
90%  Average Success In Real Exam
89%  Questions came word by word from this dump
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Salesforce Certified Business Analyst Exam (WI23) Questions and Answers

Questions 1

The user acceptance testing (UAT) of a solution has passed. During the code review process, a technical team found that the Apex code fails to meet Salesforce coding standards which makes it challenging to maintain over the long term and may create performance issues. The business analyst has identified this as an issue that prevents deployment to production.

Which principle of Agile methodology does this violate?



Sprint retrospective


Definition of done


Iterative development

Questions 2

A business analyst JBA) for Northern Trail Outfitters (NTO) is reviewing the business backlog and determines that many of the requirements would require custom code that is expensive and hard to maintain. The BA knows that the backlog should be prioritized by people who have knowledge of the features and functionary of the Salesforce Platform.

Who should own the process of prioritizing the business backlog?



The third-party implementation team, with support from the internal technology teams affected by the project who understand NTO's vision and strategy


The business teams affected, with support from the internal technology teams who understand ways to maximize Salesforce’s declarative features


The project manager, with support from the third-party implementation and business teams who understand both platform and business priorities.

Questions 3

Universal Containers is developing a new case management solution in Salesforce. The business analyst has started writing user stories to capture feature needs. One user story is: The customer care representative wants to take ownership of new cases and communicate with customers so they can provide high-touch customer experiences."

Which component of the user story is "provide high-touch customer experiences?"








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