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Salesforce B2C-Solution-Architect Exam Dumps Questions and Answers

Exam Code: B2C-Solution-Architect
Certification: Architect Exams
Vendor: Salesforce
Last Update: Oct 2, 2023
Questions: 152
10  Customers Passed Salesforce B2C-Solution-Architect
95%  Average Success In Real Exam
90%  Questions came word by word from this dump
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Salesforce Certified B2C Solution Architect(SP23) Questions and Answers

Questions 1

Northern Trail Outfitters (NTO) wants to bring data from custom objects from its Salesforce Customer Success Platform into the

Marketing Cloud account. NTO aims fora personalization of the customer journey with up-to-date Information and using dynamic

content from multiple sources.

How can a Solution Architect ensure the expected data Is available within the Marketing Cloud?

Options:

A.

Utilize Synchronized Data Sources within Marketing Cloud.

B.

Implement a custom integration between Marketing Cloud and the Customer Success Platform.

C.

Install and configure Distributed Marketing to make content accessible.

D.

Use Marketing Cloud Connect to fetch the expected data using APIs at send time.

Questions 2

An organization wants to avoid sending post-purchase review emails until a customer has had a chance to receive and try out their order. The typical shipping duration is around 3 days, but the organization is unsure about how long it takes a customer to try the product once it has been delivered.

What should the company do to leverage its Salesforce product suite and optimize the open rates for its post-purchase emails?

Options:

A.

Use B2C Commerce to add the customer to a Marketing Cloud post-purchase journey when their order ships. Use a Journey Builder Wait activity to delay 3 days for shipping and an Einstein Engagement Split based on open rate to optimize the additional delay for product testing.

B.

Use Salesforce Order Management to add the customer to a Marketing Cloud post-purchase journey when their order ships. Use a Journey Builder Wait activity to delay 3 days for shipping and an Engagement Split with 1-, 2-, and 3-day Wait activity based on open rate to optimize the additional delay for product testing.

C.

Use B2C Commerce to add the customer to a Marketing Cloud post-purchase journey when their order ships. Use a Journey Builder Wait activity to delay 3 days for shipping and an Engagement Split with 1-, 2-, and 3-day Wait activity

based on open rate to optimize the additional delay for product testing.

D.

Use Salesforce Order Management to add the customer to a Marketing Cloud post-purchase journey when their order ships. Use a Journey Builder Wait activity to delay 3 days for shipping and an Einstein Engagement Split based on open rate to optimize the additional delay for product testing.

Questions 3

A global pharmaceutical company wants to roll-out online shopping for customers in multiple countries and needs a quick return on investment (ROI). The company is considering how to market products from prenatal vitamins to drug therapies that improve neonatal outcomes.

Each country has its own regulations around marketing and online sales. Some countries may not allow marketing to Individuals, but will allow marketing to healthcare providers and have different regulations for various channels and touchpoints. In some countries, they are allowed to use curated social content tor product ratings and discussions. In addition, branding Is uniquely defined In each country so the company would like to combine ecommerce with existing content management systems.

What strategy should a Solution Architect recommend to solve these needs?

Options:

A.

B2C Commerce, Marketing Cloud, and Experience Builder with multi-Currency and translation workbench.

B.

Headless BZC Commerce. LINK cartridges. SFRA-style development with Heroku and MuleSoft.

C.

Multi-org approach with Partner and Customer Communities, B2C Commerce, Heroku, and Mulesoft for SFKA-style development.

D.

Multi-org approach with Service Cloud, LINK cartridges and translation workbench, and Partner and Customer Communities.

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