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ISEB-PM1 BCS Foundation Certificate in IS Project Management Questions and Answers

Questions 4

An input required to develop a preliminary project scope statement is:

Options:

A.

Organizational Structure

B.

Organizational Process Assets

C.

Organizational Matrix

D.

Organizational Breakdown Structures

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Questions 5

Negotiated Settlements are an example of a technique used in which Project Procurement Management Process?

Options:

A.

Plan Procurements

B.

Conduct Procurements

C.

Administer Procurements

D.

Close Procurements

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Questions 6

Which of the following is one of the key components of the basic communications model?

Options:

A.

Push

B.

Decode

C.

Pull

D.

Duration

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Questions 7

As project manager, you wish to impose a standard method by which subordinates calculate project costs.

Which level of communication should be required for this effort?

Options:

A.

All of the other alternatives apply.

B.

Face-to-face

C.

Written

D.

Non-verbal

E.

Telephone

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Questions 8

A project has experienced significant delays due to equipment problems, staff attrition, and slow client reviews. The project is 40 percent complete and has used 60 percent of the available calendar time.

What is the FIRST thing you should do?

Options:

A.

Re-baseline the schedule to reflect the new date.

B.

Analyze the critical path activities for potential to fast track or crash the schedule.

C.

Document the lack of progress and associated issues to management.

D.

Identify activities that required more time than planned.

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Questions 9

An Ishikawa or fishbone diagram is used for which of the following?

Options:

A.

Identifying causes of risks

B.

Identifying frequency of occurrence of risks

C.

Developing a resource plan

D.

Developing schedule

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Questions 10

Most project (and non-project) managers prefer _____ communications.

Options:

A.

Lateral

B.

Oral

C.

Downward

D.

Written

E.

Upward

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Questions 11

The role of the _____ can be invaluable in problem solving.

Options:

A.

dominator

B.

devils advocate

C.

recognition seeker or dominator

D.

topic jumper

E.

recognition seeker

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Questions 12

Resource reallocation from non-critical to critical activities is an example of which Project Scheduling technique:

Options:

A.

Critical Path Method

B.

Schedule Compression

C.

Resource Leveling

D.

What if Analysis

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Questions 13

Given the following estimates: Optimistic 3 days, Pessimistic 9 days, and most likely 6 days, what is the PERT weighted average?

Options:

A.

6.1

B.

6.3

C.

6

D.

4

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Questions 14

Surveys have shown that the primary skill needed to be a project manager is communication skill. The typical project manager spends approximately ______ percent of his or her time communicating.

Options:

A.

40-50

B.

50-60

C.

90-95

D.

75-90

E.

60-75

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Questions 15

Which tools or techniques will the project manager use for developing the project team?

Options:

A.

Negotiation

B.

Roles and responsibilities

C.

Recognition and rewards

D.

Prizing and promoting

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Questions 16

Who decides buyer and seller roles in a teaming agreement?

Options:

A.

Executive management

B.

Project members

C.

Project manager

D.

Contract administrator

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Questions 17

Management styles associated with production environments, such as assembly lines commonly include:

Options:

A.

assumption that workers lack ambition and dislike responsibility

B.

All of the other alternatives apply.

C.

a directing style of leadership.

D.

a lack of confidence in their workers

E.

a Theory X style of leadership

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Questions 18

What is the definition of project plan execution?

Options:

A.

Integrating all planned activities.

B.

Performing the activities included in the plan.

C.

Developing and maintaining the plan.

D.

Execution of deliverables.

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Questions 19

Resource leveling will often affect the project by making it:

Options:

A.

Shorter.

B.

More responsive to customer needs.

C.

Longer and more responsive to customer needs.

D.

Shorter and more responsive to customer needs.

E.

Longer.

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Questions 20

The project manager has performed schedule network analysis, compressed the schedule, and completed a Monte Carlo analysis.

What time management activity should be done NEXT?

Options:

A.

Update resource requirements

B.

Recommend corrective actions

C.

Estimate Activity Durations

D.

Create a milestone list

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Questions 21

Which of the following correctly explains the term "progressive elaboration"?

Options:

A.

Changing project specifications continuously

B.

Elaborate tracking of the project progress

C.

Elaborate tracking of the project specifications with a change control system

D.

Project specifications becoming more explicit and detailed as the project progresses

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Questions 22

At the end of the project, what will be the value of SV?

Options:

A.

Positive

B.

Zero

C.

Negative

D.

Greater than one

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Questions 23

Which of the following is a conflict resolving technique that emphasizes areas of agreement rather than areas of difference?

Options:

A.

Withdrawing/Avoiding

B.

Forcing

C.

Collaborating

D.

Smoothing/Accommodating

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Questions 24

For communication to occur, there must be ___________.

Options:

A.

All of the other alternatives apply

B.

a communication process

C.

Two or more people involved

D.

the transmittal of information

E.

The transmittal of information and a communication process

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Questions 25

Which stakeholder is responsible for managing related projects in a coordinated way?

Options:

A.

Sponsor

B.

Portfolio manager

C.

Program manager

D.

Project manager

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Questions 26

You are the project manager for Lucky Stars nightclubs. They specialize in live country and western band performances. Your newest project is in the Planning process group. You've published the scope statement and scope management plan.

The document that describes who will receive copies of this information as well as future project information, how it should be distributed, and who will prepare it is which of the following?

Options:

A.

Scope management plan

B.

Project charter

C.

Communications management plan

D.

Information distribution plan

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Questions 27

Define Activities is typically performed by which of the following:

Options:

A.

Project Manager who created the WBS

B.

Management

C.

Project Team Members responsible for the work package

D.

Project Stakeholder

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Questions 28

The project charter is developed by:

Options:

A.

the customer

B.

senior management and the project manager

C.

senior management

D.

None of the other alternatives apply

E.

the project manager

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Questions 29

Which of the following is NOT part of stakeholder's management?

Options:

A.

Identify stakeholder's need

B.

make sure all the stakeholders are in project plan

C.

Identify stakeholders

D.

make sure all the stakeholders are in communication plan

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Questions 30

The basic elements of communication include:

Options:

A.

Reading, writing and listening

B.

Communicator, encoding, message, medium, decoding, receiver, and feedback

C.

All of the other alternatives apply

D.

Clarity of speech and good listening habits

E.

Listening, talking and sign language.

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Questions 31

A project manager you are mentoring comes to you for help because he is about to face his first procurement audit. You might explain that he should NOT worry about such an audit because it:

Options:

A.

Identifies successes and failures that warrant transfer to other procurements.

B.

Makes sure the contract is being followed.

C.

Makes sure costs are in line with the project.

D.

Makes sure the seller is following the contract.

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Questions 32

Which of the following is the correct network diagram for the table?

Options:

A.

Begin - A - C - D - E - End - B - D

B.

Begin - A - B - C - D - E - End

C.

Begin - A - B - D - E - End A - C - D

D.

Begin - A - C - D - E - End - B - C

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Questions 33

Giving a part of project work to a contractor is an example of:

Options:

A.

risk assumption

B.

risk assignment

C.

risk delegation

D.

risk deflection

E.

risk mitigation

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Questions 34

Which involves estimating the cost of individual work items:

Options:

A.

Analogous estimating

B.

Bottom up estimating

C.

Computerized

D.

Square foot

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Questions 35

You are a project manager for the Swirling Seas Cruises food division. You're considering two different projects regarding food services on the cruise lines. The initial cost of Project Fish'n for Chips will be $800,000, with expected cash inflows of $300,000 per quarter. Project Picnic's payback period is six months.

Which project should you recommend?

Options:

A.

Project Fish'n for Chips, because the costs on Project Picnic are unknown.

B.

Project Picnic, because Project Fish'n for Chips' payback period is two months longer than Project Picnic's.

C.

Project Picnic, because Project Fish'n for Chips' payback period is four months longer than Project Picnic's.

D.

Project Fish'n for Chips, because its payback period is two months shorter than Project Picnic's.

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Questions 36

The approval of which of the following indicates formal initiation of the project?

Options:

A.

Procurement management plan

B.

Project management plan

C.

Project scope document

D.

Project charter

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Questions 37

Reserve Analysis a technique not used in:

Options:

A.

Estimate Costs

B.

Estimating Activity Duration

C.

Control Costs

D.

Determine Budget

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Questions 38

During the opening rounds of contract negotiation, the other party uses a fait accompli tactic. Which of the following statements is true about fait accompli tactics?

Options:

A.

One party claims the issue under discussion was documented and accepted as part of ScopeVerification.

B.

One party claims the issue under discussion has already been decided and can't be changed.

C.

One party claims to accept the offer of the other party, provided a contract change request is submitted describing the offer in detail.

D.

One party agrees to accept the offer of the other party but secretly knows they will bring the issue back up at a later time.

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Questions 39

Draw the precedence diagram for the dependencies and activity times below to answer the question. Use AON or another technique to derive the answer using F-S relationships.

What is the total float on path BEG?

Options:

A.

0

B.

1

C.

2

D.

3

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Questions 40

A team member notifies the project manager that the activities comprising a work package are no longer appropriate.

It would be BEST for the project manager to be in what part of the project management process?

Options:

A.

Corrective action

B.

Integrated change control

C.

Monitoring and controlling

D.

Project closing

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Questions 41

The initial development of a Project Scope Management plan uses which technique?

Options:

A.

Alternatives identification

B.

Scope decomposition

C.

Expert judgment

D.

Product analysis

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Questions 42

The procurement document is an input to which of the following processes?

Options:

A.

Develop Project Management Plan

B.

Develop Schedule

C.

Identify Stakeholders

D.

Determine Budget

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Questions 43

A project manager needs the project team to make a group decision. Which of the following is a method that can be used to reach a group decision?

Options:

A.

Expert judgment

B.

Majority

C.

SWOT analysis

D.

Brainstorming

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Questions 44

Which of the following is NOT a reason to measure variances from the baseline?

Options:

A.

To catch deviations early

B.

To allow early corrective action

C.

To determine if there are any wild fluctuations

D.

To create a project control system

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Questions 45

Linear programming is an example of what type of project selection criteria?

Options:

A.

Constrained optimization

B.

Comparative approach

C.

Benefit measurement

D.

Impact analysis

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Questions 46

Planning activities such that predetermined resource availability pools are not exceeded is called:

Options:

A.

Manpower planning.

B.

Manpower leveling.

C.

Resource leveling.

D.

Manpower contingency planning.

E.

Resource limited planning.

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Questions 47

In the three-point estimating technique, if the most likely estimate for an activity to complete is 100 days, the optimistic estimate is 60 days, and the pessimistic estimate is 200 days, what is the expected duration in which the activity will be completed?

Options:

A.

90 days

B.

100 days

C.

110 days

D.

660 days

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Questions 48

On what is project baseline development established?

Options:

A.

Approved product requirements

B.

Estimated project cost and schedule

C.

Actual project cost and schedule

D.

Revised project cost and schedule

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Questions 49

Which of the following will be required to perform simu-lation for schedule risk analysis?

Options:

A.

Activity list and activity attributes

B.

Schedule network diagram and duration estimates

C.

Schedule data and activity resource requirements

D.

Milestone list and resource breakdown structure

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Questions 50

Which of the following is one of the tools and techniques for the Define Activities process?

Options:

A.

Rolling wave planning

B.

Dependency determination

C.

Schedule network template

D.

Applying leads and lags

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Questions 51

A project manager has just been assigned to a new project and has been given the approved project charter. The FIRST thing the project manager must do is:

Options:

A.

Create a project scope statement.

B.

Confirm that all the stakeholders have had input to the scope.

C.

Analyze project risk.

D.

Begin work on a project management plan.

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Questions 52

What is the standard deviation for the estimates in the above problem?

Options:

A.

2

B.

0.5

C.

1.5

D.

0.6

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Questions 53

Which process uses occurrence probability and impact on project objectives to assess the priority of identified risks?

Options:

A.

Risk identification

B.

Qualitative risk analysis

C.

Risk management planning

D.

Quantitative risk analysis

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Questions 54

You are a project manager for Dutch Harbor Consulting. Your latest project involves the upgrade of an organization's operating system on 236 servers. You performed this project under contract.

You are in the Closing process and know that product verification is for what purpose?

Options:

A.

To verify that all the work was completed correctly and satisfactorily

B.

To evaluate project goals and ensure that the product of the project meets the requirements

C.

To verify the goals of the project and ensure that the product of the project is complete

D.

To evaluate all the work of the project and compare the results to project scope

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Questions 55

All of the following are tools of Perform Quality Control EXCEPT:

Options:

A.

Cost of quality.

B.

Inspection.

C.

Control charts.

D.

Flowcharting.

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Questions 56

Communication plays a major role in:

Options:

A.

Organizing

B.

Controlling

C.

All of the other alternatives apply

D.

Directing

E.

Planning

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Questions 57

The project management processes presented in the PMBOK Guide should:

Options:

A.

Always be applied uniformly

B.

Be selected as appropriate by the sponsor

C.

Be selected as appropriate by the project team

D.

Be applied based on ISO guidelines.

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Questions 58

History has shown that project managers can be trained in a combination of ways.

Which method is usually preferred by most companies?

Options:

A.

None of the other alternatives apply

B.

Formal education and special course (degreed programs)

C.

Experiential learning, on-the-job

D.

Professional activities, seminars

E.

Individual readings

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Questions 59

Job descriptions are examples of ______communications.

Options:

A.

horizontal

B.

downward

C.

diagonal

D.

upward

E.

None of the other alternatives apply

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Questions 60

Failure costs are also known as which of the following?

Options:

A.

Internal costs

B.

Prevention costs

C.

Cost of keeping defects out of the hands of customers

D.

Cost of poor quality

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Questions 61

A work authorization system can be used to:

Options:

A.

Manage who does each activity.

B.

Manage when and in what sequence work is done.

C.

Manage when each activity is done.

D.

Manage who does each activity and when it is done.

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Questions 62

Which project management process ensures the seller's performance meets procurement requirements and that the buyer performs according to the terms of the legal contract?

Options:

A.

Plan Procurements

B.

Perform Quality Assurance

C.

Administer Procurements

D.

Conduct Procurements

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Questions 63

The project manager and project sponsor are discussing the project costs and whether it is better to have their own company do part of the project or hire another company to do the work. If they asked for your opinion, you might say it would be better to do the work yourself if:

Options:

A.

There is a lot of proprietary data.

B.

You have the expertise, but you do not have the available manpower.

C.

You do not need control over the work.

D.

Your company resources are limited.

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Questions 64

Which type of analysis is used to examine project results through time to determine if performance is improving or deteriorating?

Options:

A.

Control chart

B.

Earned value

C.

Variance

D.

Trend

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Questions 65

Your project team has identified several potential risks on your current project that could have a significant impact if they occurred. The team examined the impact of the risks by keeping all the uncertain elements at their baseline values.

What type of diagram will the team use to display this information?

Options:

A.

Process flowchart

B.

Tornado diagram

C.

Influence diagram

D.

Fishbone diagram

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Questions 66

Using the chart, what is the lowest cost of crashing this project to save four weeks?

Options:

A.

$18,000

B.

$6,000

C.

$7,000

D.

$9,000

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Questions 67

Which of the following lists contain processes that are included within Project Procurement Management?

Options:

A.

Plan purchases and acquisitions, plan contracting, request seller responses, select sellers

B.

Plan purchases and acquisitions, request seller responses, select sellers, schedule control

C.

Plan purchases and acquisitions, acquire project team, request seller responses, select sellers

D.

Plan purchases and acquisitions, acquire project team, contract approval, select sellers

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Questions 68

Company A bought a well-defined project deliverable from Company B. Company A will pay a fixed total price plus a percentage premium for the schedule target achieved.

Options:

A.

For which type of contract have they subscribed?

B.

Fixed-price-incentive-fee contracts (FPIF)

C.

Firm-fixed-price-contracts (FFP)

D.

Fixed price with Economic Price Adjustment Contracts (FP-EPA)

E.

Time and material contracts (T&M)

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Questions 69

The Project Integration Management knowledge area includes which of the following set of processes?

Options:

A.

Develop Project Charter, Direct and Manage Project Execution, Perform Integrated Change Control

B.

Define Project Scope, Create WBS, Close Project or Phase

C.

Develop Project Charter, Develop Human Resource Plan, Estimate Costs

D.

Identify Stakeholders, Plan Communications, Develop Project Management Plan

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Questions 70

When working in a matrix environment, all of the following are true regarding the Manage Project Team process except for which one?

Options:

A.

Communication methods and issue logs are used to create performance appraisals, provide feedback, and track issues.

B.

Managing project teams in a matrix environment is often a critical success factor for the project.

C.

Loyalty issues might arise when managing projects in a matrix environment.

D.

It's the project manager's responsibility to make certain this dual reporting relationship is managed effectively.

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Questions 71

Which process involves aggregating the estimated costs of the individual schedule activities or work packages?

Options:

A.

Cost baseline

B.

Cost forecasting

C.

Cost variance

D.

Cost budgeting

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Questions 72

Cost management includes processes that are required to maintain financial control of projects. These processes may include:

Options:

A.

economic evaluation

B.

cost estimating and cost forecasting

C.

cost estimating

D.

cost forecasting

E.

All of the other alternatives apply.

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Questions 73

What information does the stakeholder register contain?

Options:

A.

Communication model

B.

Identification information

C.

Communication method

D.

Identification plan

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Questions 74

To which process is work performance information an input?

Options:

A.

Contract administration

B.

Direction and management of project execution

C.

Create WBS

D.

Qualitative risk analysis

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Questions 75

Information collected on the status of project activities being performed to accomplish the project work is known as what?

Options:

A.

Project management information system

B.

Work performance information

C.

Work breakdown structure

D.

Variance analysis

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Questions 76

Which of the following defines a characteristic of a project?

Options:

A.

Repetitive

B.

Unique

C.

No outcome

D.

Permanent

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Questions 77

During what process is the quality policy determined?

Options:

A.

Initiating

B.

Executing

C.

Planning

D.

Controlling

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Questions 78

Sally is a project manager working on a project that will require a specially engineered machine. Only three manufacturers can make the machine to the specifications Sally needs. The price of this machine is particularly critical to this project. The budget is limited, and there's no chance of securing additional funds if the bids for the machine come in higher than budgeted.

She's developing the evaluation criteria for the bidders' responses and knows all of the following are true except for which one?

Options:

A.

Sally will review the project management plan, including the risk register, as inputs to this process.

B.

Sally will base the evaluation criteria on price alone since the budget is a constraint.

C.

Sally will update the contract statement of work with any new information.

D.

Sally will use standard contract forms provided by her procurement department to write the contract for this machine.

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Questions 79

Risk Event Status is defined as ________.

Options:

A.

Both 1) the severity of the consequences, and 2) how likely the event is to occur with risk.

B.

(Cost + Benefit + Business Risk) / Insurable Risk.

C.

how likely the event is to occur with risk.

D.

Risk Probability x Amount At Stake.

E.

the severity of the consequences.

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Questions 80

Another name for an Ishikawa diagram is:

Options:

A.

Cause and effect diagram

B.

Control Chart

C.

Flowchart

D.

Histogram

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Questions 81

You are a project manager for a software manufacturing firm. The project you've just finished created a new software product that is expected to become a number-one seller. All prerelease of software is handled through the marketing department. A friend of yours is a certified software instructor. They have asked you for a copy of the software prior to the beta release so they can get familiar with it.

What is the most appropriate response?

Options:

A.

Since your friend is certified to teach your company's brand of software, provide them with a copy of the software.

B.

Decline the request since you stand to gain from this transaction by receiving free training.

C.

Ask them to sign a nondisclosure agreement before releasing a copy of the software.

D.

Decline the request because the software is the intellectual property of the company.

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Questions 82

Which of the following is an example of contract administration?

Options:

A.

Negotiating the contract

B.

Authorizing contractor work

C.

Developing the statement of work

D.

Establishing evaluation criteria

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Questions 83

Within a matrix organization, dual reporting of team members is a risk for project success.

Who is responsible for managing this dual reporting relationship factor?

Options:

A.

Functional manager

B.

Project manager

C.

Functional manager supported by the project manager

D.

Project management office

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Questions 84

Which of the following documents allows the project manager to assess risks that may require near term action?

Options:

A.

Probability and impact matrix

B.

Contingency analysis report

C.

Risk urgency assessment

D.

Rolling wave plan

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Questions 85

A line manager who is asked to wear two hats and function as a project manager at the same time is likely to exercise:

Options:

A.

All of the other alternatives apply.

B.

Influence

C.

Power

D.

Authority and Power

E.

Authority

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Questions 86

In what type of contract is the seller reimbursed for all allowable costs for performing the contract work and receives a predetermined fee based upon achieving certain performance objectives as set forth in the contract?

Options:

A.

Cost-plus-fixed-fee

B.

Cost-plus-incentive-fee

C.

Firm-fixed-price

D.

Fixed-price-incentive-fee

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Questions 87

Control Charts, Flowcharting, Histograms, Pareto Charts, Scatter Diagrams are tools and techniques of what process?

Options:

A.

Perform Quality Control

B.

Perform Quality Assurance

C.

Quality Planning

D.

Performance Reporting

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Questions 88

What is one of the most important skills a project manager can have?

Options:

A.

Negotiation skills

B.

Communication skills

C.

Influencing skills

D.

Problem-solving skills

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Questions 89

You are a contract project manager working with the State of Bliss. Your latest project involves rewriting the Department of Revenue's income tax system. As project manager, you have taken all the appropriate actions regarding confidentiality of data. One of the key stakeholders is a huge movie buff, and she has the power to promote you into a better position at the conclusion of this project. She's reviewing some report data that just happens to include confidential information regarding one of her favorite movie superstars.

What is the most appropriate response?

Options:

A.

Do nothing, because she has the proper level of access rights to the data and this information showed up unintentionally.

B.

Request that she immediately return the information, citing conflict of interest and violation of confidential company data.

C.

Request that she immediately return the information until you can confirm that she has the proper level of access rights to the data.

D.

Report her to the management team.

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Questions 90

You are a project manager working on gathering requirements and establishing estimates for the project.

Which process group are you in?

Options:

A.

Monitoring and Controlling

B.

Initiating

C.

Executing

D.

Planning

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Questions 91

Which of the following would be the MOST appropriate thing to do during the planning process group?

Options:

A.

Update corporate processes and procedures based on lessons learned.

B.

Evaluate the effectiveness of risk responses.

C.

Recommend changes and defect repair.

D.

Work with the customer to determine acceptance criteria.

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Questions 92

Which of the following would most likely increase the accuracy of estimating the project cost?

Options:

A.

Using historical data.

B.

Pricing out the work at lower levels in the work breakdown structure.

C.

Both 1) Pricing out the work at lower levels in the work breakdown structure, and 2) Talking to people who have worked on similar projects.

D.

Talking to people who have worked on similar projects.

E.

1) Pricing out the work at lower levels in the work breakdown structure, and 2) Talking to people who have worked on similar projects, and 3) Using historical data.

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Questions 93

Which knowledge area is concerned with the processes required to ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information?

Options:

A.

Project Integration Management

B.

Project Communications Management

C.

Project Information Management System (PIMS)

D.

Project Scope Management

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Exam Code: ISEB-PM1
Exam Name: BCS Foundation Certificate in IS Project Management
Last Update: May 19, 2024
Questions: 625

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