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GCX-ARC Genesys Cloud CX: Architect Certification Questions and Answers

Questions 4

Select the categories of ACD skills which can be added to a user or interaction. (Choose two.)

Options:

A.

Language

B.

Roles

C.

Skills

D.

Queue

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Questions 5

Select the correct format for a literal string expression for the following sentence: He said, “I will schedule the meeting for the specific time zone with AM/PM settings”.

Options:

A.

“He said, \' I will schedule the meeting for the specific time zone with AM \\ PM settings\’”

B.

He said, I will schedule the meeting for the specific time zone with AM \\ PM settings\

C.

“He said, /" I will schedule the meeting for the specific time zone with AM // PM settings/””

D.

“He said, \" I will schedule the meeting for the specific time zone with AM \\ PM settings\””

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Questions 6

Which function returns a new instance of DateTime initialized with the specified values?

Options:

A.

MakeDateTime()

B.

MakeDuration()

C.

AddDuration()

D.

ToDateTime()

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Questions 7

Select all the naming requirements for prompts. (Choose two.)

Options:

A.

A prompt name can begin with a letter.

B.

A prompt name can begin with a numeric or special character.

C.

A prompt name can contain letters, underscore, and numbers.

D.

A prompt name can contain spaces or special characters.

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Questions 8

The interaction may not route properly if the default language skill is not selected.

Options:

A.

True

B.

False

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Questions 9

Changes in system prompts will take effect within a couple of minutes, whereas changes to user prompts may take up to an hour to take effect.

Options:

A.

True

B.

False

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Exam Code: GCX-ARC
Exam Name: Genesys Cloud CX: Architect Certification
Last Update: Oct 16, 2025
Questions: 60

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