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Microsoft AB-620 Exam Dumps Questions and Answers

Exam Code: AB-620
Exam Name: Designing and Building Integrated AI Agent Solutions in Copilot Studio
Certification: Microsoft Certified: Dynamics 365 Sales AI Consultant Associate
Vendor: Microsoft
Last Update: Aug 15, 2026
Questions: 77 With Expert Explanation
10  Customers Passed Microsoft AB-620
95%  Average Success In Real Exam
87%  Questions came word by word from this dump
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Designing and Building Integrated AI Agent Solutions in Copilot Studio Questions and Answers

Questions 1

A company is building an agent in Copilot Studio.

The agent must meet the following requirements:

Responses must be grounded in approved internal content.

The agent must be able to retrieve information from configured data sources in a topic.

You need to configure the agent so that topic responses are grounded from custom data sources.

What should you configure?

Options:

A.

Add a custom prompt that tells the agent to answer only from company data.

B.

Increase the response length limit to improve answer completeness.

C.

Enable analytics to review which topics users trigger most often.

D.

Configure knowledge sources in a generative answers node.

E.

Add SharePoint as a knowledge source only at the agent level.

Questions 2

A company uses an agent flow that occasionally requires human input before continuing execution.

Some automated actions must pause until a human provides a decision or additional information. The flow must be configured to:

• Capture a human response for use in later steps.

• Continue processing within the same flow run after the response is submitted.

• Wait for a manual decision before proceeding.

You need to configure a human-in-the-loop agent flow.

Which setting should you configure for each requirement? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

Questions 3

A team has deployed an agent in Copilot Studio and needs to evaluate whether the agent is meeting its intended goals before expanding usage to a broader audience.

The team must evaluate agent performance using a structured and repeatable approach that produces actionable insights.

You need to select and apply an appropriate evaluation method by performing the required actions in the correct order.

In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.

Options:

Next Question