Workday-Pro-HCM-Core Workday Pro HCM Core Certification Exam Questions and Answers

The correct answer isC – Maintain Staffing Models.

In Workday, theMaintain Staffing Modelstask enables administrators toupdate or modify the staffing model assignments for multiple supervisory organizations simultaneously.This task provides a consolidated interface to review which organizations usePosition ManagementorJob Management, and allows bulk updates where necessary.

While theEdit Staffing Modeltask is used to change the staffing model for a single supervisory organization,Maintain Staffing Modelsis the correct and efficient method for multi-org updates—especially during tenant configuration or large-scale reorganizations.

The correct option is Routing Modifier.

In Workday, Routing Modifiers are used to dynamically adjust the routing of approval or review steps within a business process based on contextual changes, such as whether a worker’s supervisory organization or manager is changing. This configuration allows the system to intelligently determine whether the approval or notification step should go to the current manager (before the change) or the proposed manager (after the change).

For example, in the Job Change business process, when an employee is transferring to a new organization or manager, a routing modifier ensures that pre-transfer approvals route to the current manager, while post-transfer approvals route to the new (proposed) manager. This ensures accurate accountability and process flow alignment.

Comprehensive and Detailed Explanation (Paraphrased from Workday Pro HCM Core – Organizations Configuration Guide, 2023R2):

To have theCompany Organizationautomatically default when hiring workers into a supervisory organization, you must update the organization settings through theEdit Supervisory Organizationtask.

This task allows you to definedefault organization assignments, includingCompany,Cost Center,Region, andCustom Organizations. Once these defaults are set, Workday automatically populates these values during staffing events such asHireorAdd Job, reducing manual entry and ensuring consistent data alignment across the hierarchy.

Option B (Create Position) is used to define positions within the supervisory org, not defaults.

Option C (Edit Name/Code) modifies identifiers only.

Option D (Assign Roles) relates to security role assignments.

Therefore,Edit Supervisory Organizationis the correct task to establish the default Company for new hires.

Reference (Paraphrased Source):

Workday Pro HCM Core – Organizations Configuration Guide (2023R2), Section: “Defining Default Organization Assignments.”

In Workday, theReview Stepwithin a business process is specifically designed to enable a user toreview, edit, and approveinformation that was submitted by the initiator. This step allows designated participants to view the transaction details, make permissible edits, and approve or send it back for correction. It serves as an intermediate checkpoint before final approval or completion, ensuring data accuracy and compliance with policy.

By contrast, theApproval Step(Option C) only permits approval or denial — it does not allow data modification. TheConsolidated Approval Step(Option B) groups multiple approval steps for simplification but also lacks edit functionality. TheIntegration Step(Option D) is used for system integrations and automated data transfers, not for user data review.

Thus, theReview Stepuniquely provides both review and edit capabilities, which makes it ideal for validating and refining information early in the process lifecycle.

Reference (Paraphrased Source):

Workday Pro HCM Core – Business Process Configuration Guide (2023R2) – Section: “Step Types and Participant Actions” and “Review Step Configuration.”

The correct answer isC – Hiring Restrictions.

When a supervisory organization uses theJob Managementstaffing model (which hasno limiton the number of jobs that can be filled), hiring is controlled throughHiring Restrictionsrather than position management.

TheEdit Hiring Restrictionsbusiness process must be configured before initiating hires to define:

Worker Type(Employee or Contingent Worker)

Location

Job Family and Job Profile

Time Type(Full-time or Part-time)

These restrictions determine what roles and worker types can be staffed in that supervisory organization. UnlikePosition Management, there is no need to create or approve individual positions beforehand.

Comprehensive and Detailed Explanation (Paraphrased from Workday Pro HCM Core – Business Process Configuration Guide 2023R2):

AConsolidated Approval Chain Stepallows multiple approval actions within a business process to be combined into a single, streamlined approval task. However, this stepmust be the final step before the completion stepin a business process.

If the Consolidated Approval Chain appearsafter the completion step, Workday will trigger acritical errorbecause the step order violates the BP framework rules. The system expects the consolidated approval to act as the last step to ensure that all approvals are received before the event finalizes.

Therefore, Option C is correct — acritical erroroccurs because the Consolidated Approval Chain Step must immediately precede the completion step, not follow it.

Reference (Paraphrased Source):

Workday Pro HCM Core – Business Process Configuration Guide (2023R2), Section: “Consolidated Approval Chains and Step Sequence Rules.”

The correct answer isB – Contract Contingent Worker.

In Workday,Contingent Workersare individuals who perform services for the organization but arenot on the organization’s payroll(they are paid by a third party). To bring a contingent worker into the system, the appropriate business process isContract Contingent Worker.

This business process mirrors theHire Employeeprocess but is designed for contingent workforce management. It captures key details such asvendor, contract dates, location, job profile, and supervisory organization. The process is typically initiated when the organization wants to assign contingent workers under a supervisory org for project or temporary work.

TheHire Employeeprocess (option A) is used for direct employees only, while optionsCandDare termination or ending processes, not staffing ones.

The correct answers areC – Position ManagementandD – Job Management.

In Workday,supervisory organizationscan only use one of two delivered staffing models:

Position Management: Each position is a distinct entity that must be created and approved before hiring. It supports detailed tracking of vacancies and headcount.

Job Management: Hiring is managed at the job level, allowing multiple workers to be hired under a single job requisition without individual position control.

Workday doesnotdeliver “Headcount Management” or “Customer Defined Staffing Models” as valid options. The staffing model is selected when creating or editing a supervisory organization and determines how headcount, hiring, and reporting are managed.

In Workday, when you need totrigger system events or sub-actions, such as initiatingcompensation eligibility rules for a newly hired worker, you use theAction Steptype. The Action step executes a system-defined function or event automatically, without requiring manual user intervention.

In this case, adding anAction Stepto the Hire Business Process (BP) can initiate the “Request Compensation Change” or run the “Determine Eligibility” process to assess compensation plans and eligibility rules for the new employee. This ensures that the worker’s pay components are properly configured based on eligibility criteria immediately upon hire completion.

Option A (Complete Questionnaire) is used to collect additional data; Option B (Service) is for integration or automated system services; and Option C (To Do) is used for manual informational or procedural tasks. OnlyAction Stepsdirectly invoke system logic or secondary processes.

Reference (Paraphrased Source):

Workday Pro HCM Core – Business Process Configuration Guide (2023R2), Section: “Action Step Configuration and Functional Usage.”

Comprehensive and Detailed Explanation (Paraphrased from Workday Pro HCM Core – Organizations Configuration Guide 2023R2):

When creating anew supervisory organization, Workday allows the subordinate organization toinherit key structural and configuration attributesfrom its superior organization. These inherited elements include:

Visibility (A):Determines who can view the organization and its members, inherited to maintain consistent access control.

Organization Assignments (B):Such as company, cost center, region, and custom organizations, ensuring hierarchical alignment.

Staffing Model (D):The staffing model (Position Management or Job Management) is inherited to ensure consistency in hiring and staffing control.

Subtype (C)andName (E)are not inherited; they must be defined at the time of creation. Subtype determines the organization’s classification, while the name uniquely identifies it.

Reference (Paraphrased Source):

Workday Pro HCM Core – Organizations and Hierarchy Configuration Guide (2023R2), Section: “Creating Subordinate Supervisory Organizations.”

"Subordinate supervisory organizations inherit configuration from their superior supervisory organization, including attributes such as the staffing model, organization assignments, and visibility settings. This ensures consistency and reduces administrative overhead."

– Workday Module 2 Binder, Supervisory Organizations Section

Comprehensive and Detailed Explanation (Paraphrased from Workday Pro HCM Core – Organizations Configuration and Setup Guide, 2023R2):

The values available in theSubtype fieldwhen creating a newCost Centerare determined by thesubtypes configured for that specific organization type. Each organization type (e.g., Company, Cost Center, Region, or Supervisory) can have one or more associated subtypes that define additional categorization or behavior.

During configuration, administrators define which subtypes are valid for each organization type. Hence, when an end user creates a Cost Center, only thesubtypes associated with the “Cost Center” organization typewill appear in the selection list.

Options A, C, and D are incorrect because subtypes arenot influenced by location, user role, or system recommendations— they are strictly defined in the configuration setup.

Reference (Paraphrased Source):

Workday Pro HCM Core – Organizations Configuration Guide (2023R2), Section: “Defining Organization Types and Subtypes.”

Workday deliversOverdue Notificationsautomatically to remind users that a step or task within a business process has not been completed within the expected time frame. These notifications are part of Workday’s built-in process monitoring and are generated by the system based on defined due dates or completion delays.

Overdue notifications ensure accountability by alerting users when a step is pending beyond its due date, helping maintain compliance with HR and operational timelines.

Options A (Custom) and C (Alert) refer to user-configurable messages and rule-based triggers that administrators create, but they arenot delivered automatically by Workdayunless specifically configured. Option D (System) refers to general system messages, not process-driven notifications.

Reference (Paraphrased Source):

Workday Pro HCM Core – Business Process Framework Configuration Guide (2023R2), Section: “Workday-Delivered Notifications and Overdue Task Alerts.”

The correct answer isA – Job Family/Job Family Group.

In Workday,Job FamiliesandJob Family Groupsare used to organizeJob Profilesinto logical categories for reporting, analysis, and security. This structure helps organizations group related roles, such as “HR Generalist” and “HR Business Partner” under theHuman Resources Job Family, and all HR-related families under theCorporate Services Job Family Group.

When creating or editing a Job Profile, assigning aJob Familyallows Workday to automatically associate it with the correspondingJob Family Group. These relationships are vital for talent management, compensation structures, and reporting purposes (for example, grouping compensation grades by department).