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5V0-62.22 VMware Workspace ONE 21.X UEM Troubleshooting Specialist Questions and Answers

Questions 4

A number of enrolled devices have not checked in with VMware Workspace ONE UEM for several days. When the administrator attempted to push a profile to the devices the devices did not check in to receive the profile.

Which component should be focused on when troubleshooting this device connectivity issue to VMware Workspace ONE UEM?

Options:

A.

UEM Console

B.

UAG

C.

API

D.

Device Services

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Questions 5

Devices were originally configured to move to associated OGs based on their AD group membership Recently, this process has stopped working, and the organization suspects a configuration was enabled by mistake, and the error is now preventing this process from executing:

Which console page would confirm a potential configuration change?

Options:

A.

Monitor > Reports & Analytics > Events > Console Events

B.

Groups & Settings > All Settings > Console Security > Session Management

C.

Accounts > Administrators > System Activity

D.

Resources > Device Updates > OEM Updates

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Questions 6

An administrator has assigned a purchased application to a new group of EP devices and enabled device-based-licensing. However none of the assigned devices could install the application

Which statement describes the possible cause of this problem?

Options:

A.

VPP invites are not accepted

B.

Devices do not have Workspace ONE Hub installed

C.

App Store is hidden.

D.

VPP sToken has expired.

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Questions 7

After having no issues for an extended period of lime, an administrator begins to notice that iOS devices are no longer checking in Sending push notifications is also not showing on the devices.

Which iOS specific requirement should that administrator review?

Options:

A.

APNs certificate validity

B.

FCM certificate validity

C.

VMware Workspace ONE Scheduler Intervals

D.

AirWatch Cloud Messaging service

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Questions 8

An organization wants to use the VMware Tunnel edge service of VMware Workspace ONE UAG (Unified Access Gateway) to allow an application on managed Android, iOS. and Windows devices to access server resources on their internal network.

An organization administrator deployed UAG and configured the VMware Tunnel edge service, but in the UEM console, "Test Connection" with VMware Tunnel fails What is the most likely cause of this issue"?

Options:

A.

The Device Traffic Rules are configured incorrectly in the Unified Access Gateway system

B.

The Device Traffic Rules are incorrect in UEM.

C.

The Unified Access Gateway is unable to communicate with UEM.

D.

The VPN payload in a device profile is configured incorrectly in UEM.

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Questions 9

New information security requirements were put in place where remote access of any device must have a user present, and the user must consent to many of the remote actions Which VMware Workspace ONE Assist Agent mode will meet this requirement?

Options:

A.

Unattended

B.

COPE

C.

User Secure

D.

Attended

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Questions 10

Which AWCM page would provide a detailed summary of the health of the AWCM service?

Options:

A.

/awcm/statistics

B.

/awcm/status

C.

/awcm/healthv2

D.

/awcm/healthv1

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Questions 11

An organization has successfully used VMware Workspace ONE UEM to deploy a managed, public application to Android, iOS, and Windows devices in the same OG for the last year.

The Windows and Android users can still install this application The iOS device users, however, report that they can see and install other applications in the VMware Workspace ONE Catalog, but suddenly they are unable to see this application in the VMware Workspace ONE Catalog.

What is the most likely cause of this issue?

Options:

A.

The application assignment via a smart group was misconfigured.

B.

The application assignment via the enrollment type was misconfigured.

C.

The organization's Apple Push Notification certificate expired.

D.

The organization's Apple sToken expired.

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Questions 12

An administrator is attempting to configure SMTP integration for a shared SaaS Workspace ONE UEM in order to use an email system on the organization's internal network to send notification emails to users, but the "Test Connection" fails for the SM FP integration.

Which action can the organization administrator take to resolve this issue?

Options:

A.

Enable verbose logging for the AWCM (AirWatch Cloud Messaging) service.

B.

Enable verbose logging for the UEM Device Services service.

C.

Enable verbose logging for the UAG Secure Email Gateway service.

D.

Enable verbose logging for the ACC (AirWatch Cloud Connector) service

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Questions 13

receiving a timeout error when accessing files using the VMware Workspace ONF Content application. The administrator needs to gather log files for troubleshooting these issues with the organization's internal file servers and shared SaaS Workspace ONE- UEM

On which component should the administrator enable verbose logging?

Options:

A.

UAG (Unified Access Gateway) Edge service

B.

Device Services service

C.

ACC (AirWatch Cloud Connector)

D.

AWCM (AirWatch Cloud Messaging) service

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Questions 14

Refer to the exhibit.

A company has created a compliance policy with the following rules:

5V0-62.22 Question 14

Recently, the Android device was marked as non-compliant. The VMware Workspace ONE UGM administrator found that the Facebook application was installed on the device and that a passcode was not present. However, after the user removed the Facebook app and created a device passcode, the Android device still shows as non-compliant in the VMware Workspace ONE UEM console. Other devices within this organization all show as compliant.

Which two root causes could possibly cause this problem? (Choose two.)

Options:

A.

The device has not checked in with the Workspace ONE UEM tenant.

B.

The Policy Engine Service is not running

C.

The Interrogator Queue Service is not running.

D.

The Android device operating system version is lower than 8.0.0

E.

The device is not enrolled into Workspace ONE UEM.

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Questions 15

After updating a configuration in Workspace ONE UEM, the administrator notices that it takes 24 hours for the value to reflect correctly within the console. The administrator understands that Memcached is holding this value in memory

Which action would cause the value to update immediately?

Options:

A.

Appending the new value to the associated Memcached Key manually

B.

Placing SSH into the Memcached node and running purge_all

C.

Flushing the cache via the Workspace ONE UEM console

D.

Restarting the Memcached monitor service

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Questions 16

An VMware Workspace ONE administrator is using device-based commands to manage Android mobile devices, but the devices stopped receiving the UEM Commands from the Workspace ONE UEM Console (e.g. "Lock Device")

Why is this problem occurring?

Options:

A.

The VMware AirWatch Cloud Connector (ACC) stopped communicating with Workspace ONE UAG.

B.

The Workspace ONE UEM Console stopped communicating with Workspace ONE Access.

C.

The Workspace ONE UEM Console stopped communicating with VMware AirWatch Cloud Messaging (AWCM)

D.

The VMware AirWatch Cloud Connector (ACC) stopped communicating with VMware AirWatch Cloud Messaging (AWCM).

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Questions 17

Refer to the exhibit. The VMBeans company has created the following organization group (OG) structure:

5V0-62.22 Question 17

The administrator at the Logistics OG has the Console Administrator role. Which two smart groups could this administrator manage? (Choose two.)

Options:

A.

VMBeans (VMBeans)

B.

Logistics Team Central Office

C.

Midwest Rugged

D.

Sales Android Device

E.

Sales Laptop

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Questions 18

An organization administrator recently integrated their shared SaaS VMware Workspace ONE UEM and their internal Microsoft Active Directory

Most users report they can enroll their Android and iOS devices using their user account from the organization's internal Microsoft Active Directory, but a few users report they cannot The organization administrator find the user accounts of the users unable to enroll failed to synchronize to VMware Workspace ONE UEM

What is the most likely cause of this issue?

Options:

A.

The organization administrator misconfigured the bind user credentials.

B.

The organization administrator misconfigured the Bind Authentication Type.

C.

The users that failed to synchronize have two or more globally unique identifiers.

D.

The users that failed to synchronize are missing a phone number in Active Directory

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Exam Code: 5V0-62.22
Exam Name: VMware Workspace ONE 21.X UEM Troubleshooting Specialist
Last Update: Oct 15, 2025
Questions: 60

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