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  5. SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation Questions and Answers

C_C4H225_12 SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation Questions and Answers

Questions 4

What can the plus signs (+) in the Email Analytics Overview page mean? Note: There are 2 correct Answer: to this question.

Options:

A.

The campaign was sent with Send Time Optimization.

B.

The campaign has child campaigns (e.g., recurring or A/B test emails).

C.

These are your most successful campaigns.

D.

The plus sign can be expanded to show the preview.

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Questions 5

Who is the Security Settings page of the Management menu available to?

Options:

A.

Account owners and administrators

B.

Account owners

C.

Operators

D.

Administrators

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Questions 6

How are List-unsubscribes generated?

Options:

A.

A recipient opts out by using the Unsubscribe link in the email header.

B.

A recipient opts out by using the List-unsubscribe button at the top of the email client.

C.

A recipient opts out by using the Unsubscribe link in the email footer.

D.

A recipient changes his or her newsletter information in the account profile.

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Questions 7

You want to collect data from contacts using forms. Which forms does SAP Emarsys Customer Engagement offer? Note: There are 3 correct Answer: to this question.

Options:

A.

Change Profile

B.

Consent Management

C.

General Registration

D.

Newsletter Registration

E.

Product Subscription

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Questions 8

What information does the email channel set up form collect? Note: There are 3 correct Answer: to this question.

Options:

A.

Website information

B.

Sending volumes

C.

Product information

D.

Email performance

E.

Historic sales information

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Questions 9

You are about to create your monthly email report and you want to see revenue results of two different campaigns next to each other. Where can you create this report?

Options:

A.

Analytics > Trends > Revenue Analytics

B.

Analytics > Trends > Comparison

C.

Analytics > Trends > Revenue

D.

Analytics > Trends > Trend Reporting

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Questions 10

Why does it make sense to create link categories under Management > Link Categories? Note: There are 2 correct Answer: to this question.

Options:

A.

You will use the Predict Mail Category widgets in your emails.

B.

You can use the categories for reporting in email analytics.

C.

You can assign every link you add to a category in the email editor later.

D.

You can use the categories you created for segmentation.

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Questions 11

What are some of the configurations that are required before you can start sending emails via SAP Emarsys Customer Engagement? Note: There are 2 correct Answer: to this question.

Options:

A.

Send Time Optimization

B.

DNS configuration

C.

Deliverability Advisor

D.

Reply Management

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Questions 12

You want to create a segment of low spenders for a lifecycle program. Where can you see a visual breakdown of buyer status and create the segment?

Options:

A.

Analytics > Customer Lifecycle

B.

Analytics > Revenue Analytics

C.

Contacts > Combined Segments

D.

Management > Smart Insight Settings

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Exam Code: C_C4H225_12
Exam Name: SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation
Last Update: Oct 8, 2026
Questions: 80

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