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C_C4H45_2408 SAP Certified Associate - Integration Consultant - SAP Sales and Service Cloud Questions and Answers

Questions 4

When does SAP recommend integrating SAP Sales and Service Cloud with SAP CRM?Note: There are 2 correct answer to this question.

Options:

A.

When the customer wants to leverage the on-premise business processes with innovations in SAP Sales and Service Cloud

B.

When the business processes provided in SAP Sales and Service Cloud are duplicates of the business processes used in SAP CRM

C.

When the end user must switch between SAP Sales and Service Cloud and SAP CRM in one object

D.

When SAP Sales and Service Cloud acts as a mobile layer on top of SAP CRM

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Questions 5

In the process of SSL handshaking, when client certificate based authentication is used, by which of the following certificate authorities (CAs) must the client certificate be signed?

Options:

A.

By any CA provided in the server list

B.

By any CA that is in the trust list of the client system

C.

By every CA provided in the server list

D.

By the same CA that signed the server's client certificate

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Questions 6

What are the prerequisites for performing the initial load from SAP S/4HANA to SAP Sales and Service Cloud?Note: There are 3 correct answer to this question.

Options:

A.

The ID mapping is verified and adjusted

B.

The single sign-on authentication is set up

C.

The integration flows in SAP Cloud Integration are undeployed.

D.

The integration scenario is technically connected and tested

E.

The code list mapping is completed.

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Questions 7

Where can you find the most current SAP Cloud Integration content?

Options:

A.

SAP Service Marketplace

B.

SAP Help Portal

C.

SAP ONE Support Launchpad

D.

SAP API Business Hub

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Questions 8

What functions does SAP Web Dispatcher perform when you use it as a reverse proxy? Note: There are 3 correct answer to this question. NO:

Options:

A.

Terminate the SSL connection when an inbound request is received

B.

Verify client certificates

C.

Terminate the VPN connection when an inbound request is received

D.

Communicate via SSL from the demilitarized zone of the customer's network

E.

Analyze inbound traffic with a built-in malware detector

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Questions 9

Where can you verify My System ID (which serves as tenant ID) in the SAP Sales and Service Cloud configuration?

Options:

A.

Communication System

B.

Service Control Center

C.

Business Configuration

D.

Communication Arrangement

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Questions 10

You want to integrate SAP Sales and Service Cloud with SAP ERP using SAP Cloud Integration.What information should you provide in the path field in the outbound communication arrangement?

Options:

A.

The path of the deployed integration flow

B.

The path of the communication system

C.

The path of the reverse proxy

D.

The path of the SAP ERP IDoc service

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Questions 11

What master data process flow is supported with the prepackaged integration content for integration between SAP Sales and Service Cloud and SAP S/4HANA?

Options:

A.

1. Replicate accounts and contacts from SAP S/4HANA to SAP Sales and Service Cloud.2. Update account details such as address and contact details in SAP Sales and Service Cloud. 3. Send updates back to SAP S/4HANA

B.

1. Replicate products from SAP S/4HANA to SAP Sales and Service Cloud. 2. Update product details such as net weight and material group in SAP Sales and Service Cloud. 3. Send updates back to SAPS/4HANA

C.

1. Replicate opportunities from SAPS/ 4HANA to SAP Sales and Service Cloud.2. Update opportunity details such as related products and status.3. Send updates back to SAP S/4HANA

D.

1. Replicate employees from SAP S/4HANA to SAP SAP Sales and Service Cloud2. Update employee details such as e-mail and phone number in SAP Sales and Service Cloud. 3. Send updates back to SAP S/4HANA

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Questions 12

Where do you find the full endpoint of a deployed integration flow used within the RFC destination and web service bindings?

Options:

A.

SAP Cloud Integration: Connectivity Test

B.

SAP Cloud Integration: Monitor Message Processing

C.

SAP Cloud Integration: Manage Integration Content

D.

SAP Cloud Integration: Access Policies

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Questions 13

What do you need to maintain in SAP S/4HANA to enable the delta mechanism for sales order integration?Note: There are 3 correct answer to this question. NO:

Options:

A.

The condition records for the integration scenario

B.

The sales order document types

C.

A variant for background job

D.

The message type in the outbound parameters of the partner profile

E.

The message type in output determination procedure

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Questions 14

Which tools could be used for monitoring the message flow between SAP S/4HANA and SAP Sales and Service Cloud? Note: There are 2 correct answer to this question.

Options:

A.

Web Service Message Monitoring in SAP Sales and Service Cloud

B.

Security Artifact view in SAP Cloud Integration

C.

Web Service Utilities: Message Monitor (SRT_MONI) in SAP S/4HANA

D.

ORF Message Monitor (MONI_DRF) in SAP S/4HANA

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Questions 15

Which objects are replicated unidirectionally from SAP CRM to SAP SAP Sales and Service Cloud?Note: There are 2 correct answer to this question.

Options:

A.

Quotes

B.

Territories

C.

Business roles

D.

Products

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Questions 16

How can you determine if a field in the message mapping in SAP Cloud Integration is an extension field?

Options:

A.

By the extension field view in message mapping

B.

By the mapping icon

C.

By the mapping functions

D.

By the used namespace

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Questions 17

What do you have to consider when you want to leverage SAP Cloud Connector when communicating from SAP Cloud Integration towards an on-premise system? Note: There are 2 correct answer to this question.

Options:

A.

Maintain a Virtual-To-Internal system mapping inside of SAP Cloud Connector

B.

Maintain On-Premise as the Proxy Type inside the integration flow configuration

C.

Maintain Internet as the Proxy Type inside the integration flow configuration

D.

Make sure to always connect exactly one subaccount to each SAP Cloud Connector

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Questions 18

What is the SAP Cloud Connector used for in the context of SAP Sales and Service Cloud Integration?

Options:

A.

Secure communication from on-premise solutions

B.

Secure communication to on-premise solutions

C.

Secure communication between integration flows

D.

Secure communication to other cloud solutions

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Questions 19

For the initial load of the account hierarchy from SAP S/4HANA to SAP Sales and Service Cloud, which of the following must be available in SAP Sales and Service Cloud?

Options:

A.

Contacts

B.

Product hierarchy

C.

Accounts

D.

Functional location

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Questions 20

What manual step do youhave to perform in the simplified web service configuration of transaction SOAMANAGER?

Options:

A.

Service binding

B.

Authentication method

C.

Provider system

D.

Identifiable business context

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Questions 21

Which features require a specific enhancement package for integrating SAP Sales and Service Cloud with SAP ERP?Note: There are 2 correct Answer: to this question

Options:

A.

View SAP ERP sales order details in the SAP Sales and Service Cloud opportunity

B.

View a PDF print preview of SAP ERP quotes in the SAP Sales and Service Cloud opportunity

C.

View a PDF print preview of SAP Sales and Service Cloud opportunities in the SAP ERP account master data

D.

View SAP ERP product master data details in the SAP Sales and Service Cloud opportunity

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Questions 22

Which of the following are prerequisites for using the standard integration content to integrate SAP Sales and Service Cloud with SAP ERP?Note: There are 2 correct answer to this question.

Options:

A.

SAP ERP 6.0 EHP O SP15

B.

Requesting a productive system

C.

SAP middleware

D.

Setting a restore point

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Questions 23

You are using SAP Cloud Integration as your middleware. You need to configure basic authentication to send messages from SAP S/4HANA to SAP Sales and Service Cloud.What are the configuration steps forSAP Cloud Integration to do so?Note: There are 2 correct Answer: to this question

Options:

A.

Deploy a user credential artifact on SAP Cloud Integration containing the user credential of the SAP Sales and Service Cloud communication user

B.

Deploy a user credential artifact on SAP Cloud Integration containing the user credential of the SAP S/4HANA communication user

C.

Update the integration flow parameters with the host and path of the SAP S/4HANA web service

D.

Update the integration flow parameters with the host of SAP Sales and Service Cloud and the relevant credential name.

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Questions 24

What best describes tracing capabilities in SAP Cloud Integration?

Options:

A.

Tracing allows you to analyze the runtime behavior of an integration flow in real time, including script debugging with breakpoints.

B.

Tracing is only available for specific integration flows, because the developer needs to make use of the tracing interface

C.

After you activate tracing for an integration flow in the Monitor view, it will only stay active for a certain time

D.

You can activate tracing for multiple integration flows at the same time by using the mass configure action in the Design view.

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Exam Code: C_C4H45_2408
Exam Name: SAP Certified Associate - Integration Consultant - SAP Sales and Service Cloud
Last Update: Jul 17, 2025
Questions: 80

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