Rev-Con-201 Salesforce Certified Revenue Cloud Consultant Questions and Answers
A sales rep at an SaaS company observes that a recent renewal quote for a premium software subscription, which includes several add-on modules and usage-based tiers, is displaying an unexpected total price. The customer is disputing the amount, stating it is higher than anticipated based on their contracted terms. The pricing consultant suspects an issue with how the pricing rules are being applied.
What is the first diagnostic step the consultant should take to investigate the pricing calculation?
A global manufacturing company is implementing Revenue Cloud alongside Sales Cloud and Service Cloud. The company's product catalog spans multiple business units and markets. The catalog must support reusable attributes, configurable product bundles, and governance controls to prevent inconsistent updates. Stakeholders from product, sales, and IT are involved, but responsibilities need to be clearly defined to avoid bottlenecks and maintain catalog scalability. Which role assignments support long-term product catalog governance?
A consultant is setting up a new product in the product catalog. They already created a Product Classification and a set of Product Attributes, but the attributes are not appearing when viewing the product in the workspace.
What is the cause of this error?
A Salesforce Consultant duplicated the amend, renew, and cancel Salesforce flow to customize it, allowing users to attach an existing Opportunity when clicking “Amend,” “Renew,” or “Cancel” on the Manage Asset Viewer. The new flow has been activated, but when users click any of the buttons, the original behavior still occurs.
Which step did the consultant likely miss?
A sales rep needs to renew multiple assets. Some assets will be renewed at the same prices, so negotiations are unnecessary and the rep can directly create a renewal order. Some assets need to be renewed at higher prices, so the rep needs to create a quote for negotiation. When the sales rep starts the renewal process, they are not able to choose whether to create a quote or an order.
How should a Revenue Cloud Consultant address the sales rep's issue?
A sales rep needs to renew multiple assets acquired at different times with different expiration dates. When selecting multiple assets for renewal, some assets have already expired.
What should the sales rep do to renew all of the assets?
Universal Containers went live with Revenue Cloud 90 days ago. Since then, the sales team has been using Revenue Cloud to perform all of their business transactions, from New Sales to Renewals. Sales leaders requested the IT team to provide insights into trends like monthly and annual recurring revenue, renewal rates, accounts up for renewal, and the overall financial state of the accounts.
Which out-of-the-box dashboard should the IT team use for these insights?
A pricing administrator must provide a system discount based on certain characteristics of a product. The “Advanced Training” product is based on a product classification called Training. Training has five attributes defined, each with Yes or No options. The pricing administrator marks three attributes on “Advanced Training” as Price Impacting and then updates Attribute Based Adjustments to finalize all requirements.
How many records will this create in the Attribute Discount Entries lookup table?
An IT service provider purchased Revenue Cloud. Currently, the provider needs to mark its Super Duper Product as an automatically renewable product with no manual interaction from users.
How should a Revenue Cloud Consultant handle this requirement?
A sales user has a customer with varying quantities (upsells) and subscription prices throughout their last contract term. The customer is ready to renew, and the sales user wants to maintain the same prices for their renewal.
What should the sales user do in Asset Management to keep the prices the same?
When activating an order with a contract attached, the Revenue Cloud sales rep notices that the contract does not show any related assets.
What caused this to happen?
A Revenue Cloud Consultant is creating a persona-based permission set group to allow users to create and update records and to test bundle configurations in Product Catalog Management and Browse Catalog.
Which set of permissions is required for this persona?
A sales user created a quote with one line item last week, and new features were deployed to production over the weekend.
This week, the sales user observed several issues while configuring the quote: The Browse Catalog is not showing products, and configuring any of the existing line items is showing the error "Something went wrong while processing your configuration changes."
What is a reason for the issues?
A company is implementing Revenue Cloud to automate its subscription renewals. A Revenue Cloud Consultant needs to configure the system to allow sales reps to initiate the renewal process for a customer’s active assets directly from a record page.
Which component must the consultant implement to provide this one-click renewal capability?
A Revenue Cloud Consultant wants to automatically sync the family field (Family) from the Product2 object to the Quote Line custom field (Family__c) during quoting.
How should the consultant address this using only Revenue Cloud functionality?
A sales rep adds a bundle product from the Browse Catalog and saves it to their quote. They are unable to configure the bundle from the Transaction Line Table or Browse Catalog.
Which permission is the sales rep missing?
A customer owned an asset for 2 years, from January 1, 2024, through December 31, 2025. The customer missed the January 1, 2026, renewal but now wants to renew starting February 1, 2026.
What is the recommended approach?
A Revenue Cloud Consultant wants to restrict the ability to cancel subscriptions via the cancel button in the Account > Managed Assets view. The consultant wants to ensure that only a select group of super users has access to this functionality.
Which change does the consultant need to apply for this requirement?
A Revenue Cloud Consultant needs to create a dynamic product bundle where the available options and default selections are determined by the customer’s industry, a field stored on the parent Opportunity record.
How should the consultant achieve this?
A customer would like to begin implementing Revenue Cloud to better manage its selling, fulfillment, and financial processing.
Which strategy should the company use for a successful Revenue Cloud implementation?
An administrator is configuring a subscription product in Revenue Cloud for a customer whose order starts on January 1. The finance team wants to collect payment before the service begins so that each invoice is sent on the 15th of the prior month.
Which Billing Type should the Billing Treatment Item have to meet this requirement?
A product administrator needs to add a required rule using Constraint Modeling Language (CML) so that whenever a product called Desktop is added to a quote, another standalone product called Monitor will be automatically added.
What is the correct CML syntax to write this rule?
A company selling hardware and software needs to implement a 2-day delay for software provisioning after hardware delivery in its order-to-cash process. While configuring the Dynamic Revenue Orchestrator (DRO) plan, the Fulfillment Designer notices the option for adding this delay is not visible on the provisioning task.
What should the Revenue Cloud Consultant enable to add this option for the Fulfillment Designer?
A Revenue Cloud Consultant confirmed that a user has the correct permissions and license access to view and amend assets. However, when the user navigates to the Account page, they do not see any assets available for amendment, even though active assets exist.
What is the reason the user cannot see the assets?
A Revenue Cloud Consultant is configuring Invoice Management for a multinational corporation operating in several countries, each with its own tax rules and invoicing regulations. The consultant must ensure that billing and tax calculations are applied correctly per region.
Which object should the consultant use to represent each regional business unit and define its specific billing and tax configurations?
A Cloud Consultant is using Contracts AI to retrieve clauses and contract fields from a PDF. After the initial run, the consultant realizes that a payment method custom field needs to be retrieved that was not initially included.
What should the consultant do to retrieve this custom field?
A critical manual review step in the order fulfillment process is designed to take up to 60 minutes. The company configures the system to trigger an alert if the task is not completed 15 minutes before its scheduled end.
Based on this scenario, which key parameters were configured in the Dynamic Revenue Orchestrator (DRO) system to manage this SLA?
A product has a list price of US$15,000. An attribute-based price override of $12,000 is applied first, followed by a $1,000 bundle-based adjustment discount and a 10% manual discount at the end of the product sale.
What will be the final price of the product shown in the Net Price column of the Transaction Line Editor?
A Revenue Cloud Consultant is setting up the amendment process for assets in Revenue Cloud. The goal is to ensure that when a customer wants to change their subscription, the process is streamlined from initiation to the final update of the asset.
In this automated lifecycle, what is true about the Opportunity?
A company uses Revenue Cloud to sell complex product bundles that include subscriptions, add-ons, and optional services. Sales reps sometimes accidentally select incompatible options, causing errors and rework. A consultant must ensure that sales users can only select valid product combinations during configuration.
Which solution should the consultant implement?
Universal Containers sells customizable laptops. A fulfillment designer needs to ensure that selected specifications (for example, RAM, SSD) from the commercial laptop product are correctly transferred to its technical product components during decomposition for accurate fulfillment.
Which mechanism should the fulfillment designer use to transfer the technical product components?
A Billing Operations user at Universal Containers needs the system to automatically generate invoices every Monday at 6:00 AM for all completed billing schedules from the past week.
How should the user configure this automation in Billing?
When selecting products to add to a quote, a sales user updates an attribute represented by a custom field. The user intends to use the selected value in other downstream processes.
Which Mapping Intent should they select when creating the Mapping for the context definition?
A Salesforce Developer is using Postman to retrieve a JSON response with Product2 IDs to develop a Lightning web component.
Which query parameters are valid when using the Products List (POST) API to retrieve a list of products for the component?
A product designer is setting up a product bundle that consists of T-shirts and caps. They want to ensure customers can order a maximum of three T-shirts and three caps, but the total number of products should not exceed five.
How should the product designer set this up?
Universal Containers (UC) sells complex Enterprise Connectivity Suites made up of physical hardware, cloud software, and services. Each component demands a unique fulfillment process, but UC’s current system treats all orders uniformly, causing delays and errors. UC needs to break down complex orders, apply custom fulfillment plans per product, and ensure tailored delivery.
Which Revenue Cloud capability should solve UC’s problems with accurate order fulfillment?
A pricing administrator aims to configure pricing for a smartphone so that the monthly installment price varies based on the selected memory options (128 GB, 256 GB, 512 GB) and contract term options (12 months, 24 months). The price should be equally divided for each month, considering the combinations of memory and contract term as price impacting attributes, with no interest charges applied.
How many records need to be present in the Attribute-Based Adjustments pricing schedule to satisfy this scenario?
A product's attributes are organized across attribute categories Tech Specs and Utilization, but two attributes are not assigned to any category. This product is added as a component in a bundle.
In what order will attribute categories appear in the configurator?
A customer is integrating Revenue Cloud with their ecommerce website. Orders will be placed directly from the website and may include up to 1,000 products.
Which Revenue Cloud API will work for this integration?
A company creates large quotes with hundreds of line items. These line items must be generated in a specific format for internal processing and presentation to the customer.
What should the sales reps use to generate these line items in the required format?
A product designer created the necessary products and bundles using Product Catalog Management. However, users are not able to see the products while preparing quotes.
Which action should the product designer take to resolve this?
A Revenue Cloud customer sells products that have a large number of attributes. The customer wants to change certain price-impacting attributes without making additional changes to the contract, such as quantity change, addition of new products, etc.
How should a consultant do this using out-of-the-box Revenue Cloud functionality?
During a Revenue Cloud project, how should the team align stakeholders and roles to ensure a successful implementation?
When a sales user is amending assets, the amendment quote does not have a contract populated.
What is the reason?
During a quote-to-contract conversion process, a popup is displayed that asks the user to select the appropriate quote prices or discounts to be added to the contract. The Revenue Cloud Consultant is tasked with removing the ‘None’ option from this popup.
How should the consultant remove this option?