PMI-ACP PMI Agile Certified Practitioner (PMI-ACP) Questions and Answers

The correct answer is A — Conduct a requirements gathering workshop.

In Agile, workshops such as story-writing or backlog refinement sessions help the team and stakeholders collaboratively explore requirements. These sessions are interactive and iterative and allow for joint discovery, prioritization, and clarification of user needs.

PMI Agile Practice Guide:

“Collaborative workshops enable teams to gather requirements and clarify expectations in an iterative fashion. They engage stakeholders in prioritizing and decomposing work into user stories.”

(PMI Agile Practice Guide, Section 5.2 – Backlog Refinement)

Mike Griffiths writes:

“Workshops are a key practice for backlog development. They are particularly useful when initiating complex projects with minimal requirements, allowing the team to iteratively develop stories with stakeholders.”

(PMI-ACP Exam Prep, Chapter 3 – Value-Driven Delivery)

Incorrect options:

B assumes delivery before refinement, risking misalignment.

C places the burden on the product owner alone.

D is waterfall-oriented and contradicts iterative backlog evolution.

Answer: A

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The correct answer is A – Speak to the agile lead about the concerns.

Agile encourages transparency, collaboration, and open communication across all levels of the team. If a team member identifies a risk or concern, the most agile-aligned approach is to raise it directly and constructively with the agile lead or Scrum Master, who is responsible for protecting the team and facilitating problem-solving.

From the PMI Agile Practice Guide:

“Agile teams promote a culture of openness where team members are encouraged to speak up and raise concerns. Effective leadership listens and collaborates to resolve issues.”

(PMI Agile Practice Guide, Section 4.1 – Agile Mindset)

Mike Griffiths further adds:

“Team members should be empowered to express concerns and challenge assumptions respectfully. Continuous communication and feedback improve project outcomes.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 4 – Team Performance)

Why the other options are not ideal:

B promotes blind compliance, which is contrary to agile empowerment.

C suggests overwork, which contradicts sustainable pace.

D may escalate unnecessarily without first engaging the proper leadership channel.

Answer: A

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Based on the velocity chart, the team has completed 43, 42, 44, and 46 story points in previous sprints. The average number of completed story points is 43.75, and committing to 44 story points for the upcoming sprint aligns closely with this average. It offers a realistic target that takes into account the team's capacity while providing a reasonable chance of completing the planned work within the sprint.

The correct answer is A – Jointly meet with the team and product owner to discuss options and determine the end date. Agile promotes collaborative decision-making. When significant changes in performance arise, discussions should occur between the team and product owner to assess impact, explore value delivery, and make informed decisions.

From the PMI Agile Practice Guide:

“Agile teams regularly review performance trends. Changes in velocity should prompt discussions between the team and product owner to evaluate implications and opportunities.”

(PMI Agile Practice Guide, Section 5.4 – Release Planning)

Mike Griffiths states:

“Forecasting must remain collaborative. Teams and product owners work together to determine whether to ship early, expand scope, or adjust timelines.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 5 – Adaptive Planning)

Incorrect options:

B skips stakeholder collaboration.

C assumes backlog expansion without value validation.

D contradicts agile principles of delivering value early.

Answer: A

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The correct answer is A – Ask the team for suggestions.

In Agile, the Scrum Master serves the team by facilitating problem-solving rather than dictating actions. When a team member falls behind, the first step is to bring the issue to the team (e.g., in a daily stand-up or task review session) and allow the team to self-organize around resolving the impediment—whether through swarming, pairing, or shifting workload.

From the PMI Agile Practice Guide:

“Teams are empowered to self-organize and solve problems collaboratively. The Scrum Master supports this by facilitating discussion and removing impediments—not by reassigning work unilaterally.”

(PMI Agile Practice Guide, Section 4.1 – Agile Mindset and Section 6.2 – Coaching Agile Teams)

Mike Griffiths also explains:

“The Scrum Master fosters a problem-solving culture. When issues arise, teams should explore solutions together—this builds ownership and improves trust.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 4 – Team Performance)

Why other options are less suitable:

B circumvents team collaboration and may lead to resentment or overburdening.

C may be needed later, but collaborative resolution should be the first step.

D escalates prematurely and is not aligned with servant-leadership principles.

Answer: A

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The correct answer is C – The team realized that some stories were underestimated relative to other stories and reestimated as needed.

According to the data in the chart:

Backlog started at 500 points.

Points steadily decreased by 25 points per iteration for the first 3 iterations, reflecting normal velocity.

At the end of iteration 4, the backlog increased from 425 to 450 points (a 25-point jump), which indicates an increase in estimated remaining work.

In Agile, backlog point totals can increase when work is reestimated—typically because items were originally underestimated or new complexity is discovered. Reestimation reflects the evolving understanding of requirements and is a core principle of adaptive planning.

From the PMI Agile Practice Guide:

“Estimates may change as the team learns more. Agile teams inspect and adapt their understanding of the work during iteration planning and refinement. Story reestimation is normal and may result in backlog point increases.”

(PMI Agile Practice Guide, Section 5.3 – Adaptive Planning and Estimation)

Mike Griffiths writes:

“Backlogs are dynamic. Teams may reestimate stories during grooming or retrospectives if they find that original estimates were off. This helps maintain planning accuracy and backlog integrity.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 5 – Estimation and Backlog Refinement)

Incorrect options:

A refers to external factors not reflected in the backlog points.

B would be better handled by new backlog items, not inflating prior estimates.

D suggests increased scope/output, which would add stories but not necessarily reestimate existing ones.

Answer: C

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The correct answer is B — Prioritize the most valuable product features in the backlog first.

Agile prioritization focuses on delivering value early and frequently. Coaching the product owner to understand value-based prioritization ensures that the most critical features are built and validated first.

PMI Agile Practice Guide:

“Agile teams focus on delivering the highest value items first. The product owner prioritizes the backlog based on business value, risk, and stakeholder input.”

(PMI Agile Practice Guide, Section 3.3 – Backlog Management)

Mike Griffiths:

“Product backlog prioritization is value-driven. The product owner should assess each item’s value and prioritize those that deliver the greatest return or strategic impact.”

(PMI-ACP Exam Prep, Chapter 3 – Value-Driven Delivery)

Incorrect options:

A misinterprets story points as a priority metric—story points measure effort, not value.

C addresses risk but not value.

D refers to Minimum Viable Product (MVP), which is a release planning technique, not a backlog sorting method.

Answer: B

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The correct answer is C – Priority list of desired features and functions.

Agile emphasizes customer collaboration and delivering the highest-value features early. The product owner works closely with the customer to prioritize the backlog so that the most valuable items are delivered first. A prioritized list ensures clarity and alignment with stakeholder expectations.

From the PMI Agile Practice Guide:

“Work is prioritized to deliver the greatest value as early as possible. The product owner and stakeholders continuously collaborate to ensure that the backlog reflects current priorities.”

(PMI Agile Practice Guide, Section 5.2 – Prioritization and Backlog Refinement)

Mike Griffiths explains:

“Agile teams deliver customer value incrementally by implementing high-priority items first. Prioritization is based on value, risk, and feedback.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 3 – Value-Driven Delivery)

Why other options are incorrect:

A is a traditional project artifact and not used in Agile backlog planning.

B emphasizes cost over value and may create waste.

D is predictive rather than adaptive; Agile favors short-term planning based on priority.

Answer: C

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The correct answer is D – Work with the team to ensure that acceptance criteria is being properly defined and understood.

Incomplete work that fails to meet stakeholder expectations often results from unclear or misunderstood acceptance criteria. Clarifying the definition of “done” and ensuring alignment between the Product Owner and development team can drastically reduce rework and defects.

From the PMI Agile Practice Guide:

“Clear and testable acceptance criteria help ensure shared understanding. Quality issues frequently stem from misaligned expectations or vague requirements.”

(PMI Agile Practice Guide, Section 5.2 – Definition of Done and Acceptance Criteria)

Mike Griffiths writes:

“Teams must understand what success looks like for each story. Poorly defined or misunderstood acceptance criteria are a major cause of defects and missed expectations.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 6 – Problem Detection and Resolution)

Other options explained:

A (spike) is used for research or uncertainty—not fixing misunderstood requirements.

B (burndown chart) helps track progress, not resolve defects.

C may help indirectly but doesn't address the core problem of unclear requirements.

Answer: D

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To prevent the issue of the customer declining to accept the final deliverable after the demo, the project manager should prioritize frequent releases and feedback loops. By releasing new features or updates frequently, customers have the opportunity to provide feedback earlier in the process, which allows for adjustments to be made during development rather than at the end. This iterative process ensures that the final product better aligns with the customer's expectations and requirements.

The correct answer is A – Plan activities that will require the team to work collaboratively on a regular basis.

Agile teams thrive on collaboration, shared ownership, and collective problem solving. While individual performance may meet goals short-term, long-term value and quality come from integrated teamwork. An agile practitioner should help foster collaboration through team-building activities or practices like pair programming, collective backlog grooming, and swarming.

From the PMI Agile Practice Guide:

“Agile teams are self-organizing and collaborative. Encouraging collaborative practices builds trust, increases quality, and improves alignment.”

(PMI Agile Practice Guide, Section 4.1 – Building Agile Teams)

Mike Griffiths states:

“Collaboration does not happen automatically—it must be supported. Facilitating shared work and group problem-solving leads to stronger team dynamics and better outcomes.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 4 – Team Performance)

Why the other options are less effective:

B introduces rigid evaluation that contradicts agile values.

C bypasses coaching and assumes the current team can’t improve.

D ignores the growing problem of misalignment and disengagement.

Answer: A

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The correct answer is B – Manage communication between all team members and the customer to promote effective and transparent collaboration. Agile values open, direct, and frequent communication, particularly between team members and stakeholders. Transparency, collaboration, and shared understanding reduce misunderstandings and promote customer satisfaction.

From the PMI Agile Practice Guide:

“Agile values individuals and interactions over processes and tools. Frequent, open, and direct communication with stakeholders is essential. Agile teams are encouraged to engage stakeholders frequently to ensure alignment and transparency.”

(PMI Agile Practice Guide, Section 4.2 – Stakeholder Engagement)

Mike Griffiths emphasizes:

“Agile fosters transparency and trust through direct communication. Information should flow freely between all team members and stakeholders to facilitate quick feedback and mutual understanding.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 3 – Stakeholder Engagement)

Incorrect options:

A and C limit communication and transparency.

D is useful for conflict resolution, but not for broad issue management or stakeholder communication.

Answer: B

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The correct answer is D – Turn the requests into user stories and prioritize them. In agile, all feature requests must be expressed in the form of user stories and added to the product backlog. Once added, they are prioritized collaboratively with the product owner and stakeholders, usually based on value, risk, and effort.

From PMI Agile Practice Guide:

“Product backlog refinement includes breaking down large items into user stories, reprioritizing items, and ensuring they are properly understood by the team. This activity is critical in ensuring the right items are worked on at the right time.”

(PMI Agile Practice Guide, Section 5.2 – Product Backlog Refinement)

From Mike Griffiths’ PMI-ACP Exam Prep Book:

“Agile teams transform customer needs into user stories during backlog grooming. These are then prioritized by the product owner to ensure maximum value is delivered early.”

(Mike Griffiths, Chapter 3 – Value-Driven Delivery)

Option A ignores customer needs. Option B (ordering by complexity) does not consider value. Option C skips the important step of converting feature requests into properly structured backlog items.

Answer: D

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To assessprocess efficiency, agile teams usevalue stream mappingto identifywaste, delays, and non-value-adding steps. According to thePMI Agile Practice Guide (Section 5.5 Process Analysis and Value Stream Mapping), value stream analysis helps determine how efficiently a process converts inputs into valuable outputs, making it ideal for supporting customer inquiries on operational performance.

Mike Griffiths (PMI-ACP Exam Prep Book, Chapter 7: Continuous Improvement) reinforces the value of usingvalue stream mappingfor both software development processes and operational workflows to increase transparency and drive improvements.

Option Bis correct: reviewing thevalue streamprovides a structured way to evaluate efficiency.

Option AandDare important for team improvement and performance but don’t focus onprocess activity efficiency.

Option Crelates tovalue prioritization, not operational efficiency.

The correct answer is C – Ask the team to collaboratively work out a solution. Agile teams are self-organizing, and problem-solving is most effective when handled collaboratively. The Scrum Master’s role is to facilitate discussions and remove impediments—not to impose solutions.

From the PMI Agile Practice Guide:

“Problem detection and resolution is a continuous process. Agile teams regularly identify and resolve problems as part of the team’s responsibility. The Scrum Master supports the team by facilitating resolution discussions rather than solving problems directly.”

(PMI Agile Practice Guide, Section 6.5 – Problem Detection and Resolution)

Mike Griffiths states:

“When technical challenges arise, the team should collaborate to assess the issue and determine the best course of action. The Scrum Master enables this by fostering open communication and guiding the team through the problem-solving process.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 6 – Problem Detection and Resolution)

Incorrect options:

A delays resolution and pushes it into the future unnecessarily.

B undermines team autonomy and ownership.

D introduces unnecessary hierarchy into team-level problem-solving.

Answer: C

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In agile, theProduct Owner is the ultimate decision-makerregarding backlog prioritization and scope changes. According to thePMI Agile Practice Guide (Section 5.1: Backlog Prioritization), any changes thataffect value delivery, schedule, or scopeshould be discussed with the Product Owner, who evaluates the business impact.

Mike Griffiths in thePMI-ACP Exam Prep Book (Chapter 6: Value-Driven Delivery)reinforces that product direction and scope decisions must be handled through collaboration between the team and the Product Owner.

Option Dis correct: seeking Product Owner input ensures value-based decision-making and customer alignment.

Option A(re-estimating the entire project) is unnecessary and burdensome.

Option Brejects valuable input and ignores iterative flexibility.

Option Cgoes against agile principles of focus and sustainable pace.

As a scrum master, the goal is to foster a collaborative and self-organizing environment. When conflicts arise, it is essential to guide the team in resolving the issue on their own rather than making unilateral decisions. The scrum master should:

Coach the team individually to understand the root causes of the conflict and ensure each team member feels heard.

Then, bring the team together in a more structured environment, such as the Sprint review, to discuss the disagreement openly and constructively. This helps the team resolve conflicts and learn how to handle similar situations in the future.

A well-defined, mature Definition of Done (DoD) ensures that all aspects of a user story are completed, tested, reviewed, and integrated into the codebase. This sequence includes all necessary steps:

Unit testing ensures the code works as expected.

Meeting the acceptance criteria ensures that the business needs are met.

Business testing and functional testing confirm the product works from both the business and technical perspectives.

Code merging ensures that the feature is integrated into the main branch.

Updating documentation ensures that the product is well-documented for future reference and use.

A clear, sharedvision statementis essential foralignment, motivation, and guidance. According to thePMI Agile Practice Guide (Section 2.3.1: Product Vision Statement), a strong vision statement enables team members and stakeholders to stay focused on what matters most, even as requirements evolve.

Mike Griffiths in thePMI-ACP Exam Prep Book (Chapter 2: Agile Principles and Mindset)stresses the importance of ashared understandingand active participation when forming the vision.

Option Ais correct: it reinforces the value of shared vision and encourages stakeholder engagement.

Option Bis helpful but doesn't ensureshared understanding across the team.

Option Crisks misinterpretation and omits team collaboration.

Option Ddismisses a core agile practice—vision clarity is crucial, even in a change-friendly environment.

The correct answer is C — Ask probing questions to other team members to encourage dissenting viewpoints.

Agile coaches foster team collaboration and help surface diverse opinions. When one member dominates, the coach should use facilitation techniques to ensure equal voice. Encouraging quieter team members to contribute through thoughtful questions promotes balanced participation and trust.

PMI Agile Practice Guide:

“Agile coaches foster an environment of trust and collaboration. When team dynamics are unbalanced, the coach helps ensure psychological safety and equal participation.”

(PMI Agile Practice Guide, Section 6.2 – Coaching the Agile Team)

Mike Griffiths:

“Coaches use powerful questions to draw out quieter team members and help build a culture where everyone feels heard and valued.”

(PMI-ACP Exam Prep, Chapter 4 – Team Performance)

Incorrect choices:

A is extreme and non-collaborative.

B ignores the coach’s facilitative responsibilities.

D is reactive and too late.

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In Kanban, lead time is a key performance indicator (KPI) that should be regularly monitored. Lead time measures the amount of time it takes for a work item to move from the start of the process to its completion. By monitoring lead time, the team lead can assess how efficiently work is flowing through the system and identify areas where bottlenecks or delays may be occurring. Reducing lead time is one of the primary goals in Kanban to improve overall process efficiency and delivery speed.

The correct answer is B – The duration of feedback cycles has increased.

In Agile, quick feedback is crucial to success. An increase in feedback cycle time indicates breakdowns in communication, delayed decision-making, or weak collaboration—all of which are signs that a distributed team may not be functioning effectively.

From the PMI Agile Practice Guide:

“Distributed teams require more intentional efforts to maintain communication and reduce feedback loops. Lag in feedback reduces responsiveness and impedes value delivery.”

(PMI Agile Practice Guide, Section 2.3 – Agile Team Communication)

Mike Griffiths highlights:

“One of the key risks in distributed teams is the degradation of feedback speed. Long feedback cycles result in slower adaptation and lost opportunities.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 4 – Team Performance)

Other options:

A (more emails) is neutral—could be communication, not dysfunction.

C (increased velocity) is a positive sign.

D (rescheduling meetings) is an adjustment, not necessarily dysfunction.

Answer: B

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The correct answer is C – Seek regular input from project stakeholders, and reflect this input in the backlog’s priorities. Agile is a stakeholder-driven process, and backlog refinement should be informed by continuous feedback. The product owner maximizes value by regularly reviewing stakeholder needs and reprioritizing accordingly.

From the PMI Agile Practice Guide:

“The product owner is responsible for maintaining the backlog and ensuring it reflects stakeholder priorities. Ongoing engagement with stakeholders ensures the product delivers maximum value.”

(PMI Agile Practice Guide, Section 5.2 – Product Backlog Management)

Mike Griffiths adds:

“Agile product owners engage stakeholders continuously to update priorities and deliver value incrementally.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 3 – Value-Driven Delivery)

Incorrect options:

A is good practice but doesn’t address the stakeholder engagement challenge.

B confuses story size with business value.

D lacks the agility required in a fast-moving project.

Answer: C

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In Scrum, responsibilities are distributed among the product owner, scrum master, and development team to ensure clear accountability and efficient value delivery.

The product owner manages the product backlog, ensures alignment with business goals, and defines the priorities for the team.

The scrum master facilitates the Scrum process, removes impediments, and ensures adherence to Agile principles.

The development team owns the sprint backlog and is responsible for incremental delivery toward the sprint goal.

This division of responsibilities ensures that each role focuses on their core areas, fostering transparency, collaboration, and value-driven development.

As a servant leader, the agile coach’s role is to support and empower the team, helping them overcome obstacles that hinder their progress. In this case, the coach should focus on identifying and removing any impediments that are slowing down the work, whether they are technical, process-related, or communication-based. This approach enables the team to work more efficiently, enhances their ability to self-organize, and ensures they can deliver high-quality results. Simply adjusting the work plan or assigning more resources may not address the underlying issues, and a command-and-control approach is counterproductive in an Agile environment.

Predictable flow in agile is achieved byreducing variabilityin story size and complexity. According to thePMI Agile Practice Guide (Section 5.7: Flow-based Agile and Kanban), working withsmall, similarly sized user storiesincreases throughput predictability and improves cycle time.

Mike Griffiths in thePMI-ACP Exam Prep Book (Chapter 6: Value-Driven Delivery)supports breaking large stories into smaller, testable chunks as a way tostabilize delivery and forecasting.

Option Ais correct:small user storiesreduce variability and support predictable flow.

Option Bsupports testability but doesn’t directly improve flow.

Option CandDare too broad or conceptual to specifically improve predictability.

Effective stakeholder engagement starts withshared understanding and agreement on goals and requirements. ThePMI Agile Practice Guide (Section 7.2 Stakeholder Engagement)emphasizes the need tocollaborate with stakeholders early and often, especially on prioritization and epic-level expectations.

Mike Griffiths in thePMI-ACP Exam Prep Book (Chapter 4: Stakeholder Engagement)underscores thatmisunderstandings are reduced when all parties are aligned on what "done" means, and epics and requirements arecollaboratively defined.

Option Ais correct: agreement and shared understanding reduce misalignment and conflict.

Option Bintroduces unnecessary delays in planning.

Option Cis useful but insufficient if initial requirements are misunderstood.

Option Dmay help in contract terms but doesn’t solve day-to-day misalignment.

The correct answer is D because organizational transformation to agile requires more than process changes—it requires a shift in mindset. Training teams on agile values and principles builds a shared foundation and helps foster commitment to agile ways of working.

From PMI Agile Practice Guide:

“Agile transformation requires attention to both practices and mindset. Leaders must help teams embrace agile values, empower decision-making, and promote an agile culture through education and active support.”

(PMI Agile Practice Guide, Section 2.1 – Organizational Change and Transformation)

From PMBOK® Guide – 7th Edition:

“Successful transformation begins with people understanding the why and how of agile. Change cannot happen effectively without adequate training and communication.”

(PMBOK Guide 7th Ed., Principle 1 – Be a Diligent, Respectful, and Caring Steward)

From Mike Griffiths’ PMI-ACP Exam Prep Book:

“Agile success is rooted in the team’s understanding of core principles. Agile leaders must invest in developing a strong foundational mindset, as well as practices. Education is a critical enabler of sustainable agile adoption.”

(Mike Griffiths, Chapter 1 – Agile Principles and Mindset)

Option A is a partial strategy but doesn’t ensure cultural transformation.

Option B is necessary but not sufficient—buy-in alone won’t change behavior.

Option C is tactical and useful but doesn’t address team-wide mindset change.

Answer: D

Velocity is a tool forinternal team improvement and forecasting, not external benchmarking. According to thePMI Agile Practice Guide (Section 5.4: Velocity and Estimation)andMike Griffiths’ PMI-ACP Exam Prep Book (Chapter 3: Team Performance), tracking velocity over time helps teams assess theimpact of process changes, refine estimates, and validate theircontinuous improvement efforts.

Option Cis correct: it focuses onteam-level improvement.

Option Auses velocity inappropriately for performance review, which goes against agile principles.

Option Bpromotes unhealthy comparisons across teams.

Option Dis partially true, but stakeholder communication is secondary to internal use.

Agile teams areself-organizingand responsible for determining how to deliver their commitments. According to thePMI Agile Practice Guide (Section 4.3.3: Self-Organizing Teams)andMike Griffiths’ PMI-ACP Exam Prep Book (Chapter 6: Adaptive Planning), the best course of action is tosupport the team in evaluating trade-offs—especially when innovation like a spike canenhance efficiency. The project leader shouldenable, not dictatedecisions.

Option Ais correct: it respects team autonomy while supporting innovation.

Option Bdiscourages innovation and learning.

Option Cmay delay needed improvement and demotivates team initiative.

Option Dremoves the team's ability to decide and self-manage priorities.

The Scrum Master should help ensure that stakeholders understand Agile principles and terms correctly to facilitate smooth decision-making. Organizing training sessions is an effective way to address misunderstandings and create awareness around Agile values. By ensuring all stakeholders are on the same page, the team can move forward with a shared understanding, which is critical for successfully implementing Agile methodologies. This approach promotes long-term buy-in and alignment, rather than simply pushing for a decision without proper education or consensus.

The correct answer is C – Refer to the remaining prioritized backlog items. Agile planning is iterative and based on the product backlog’s prioritization. During iteration planning, once the team has identified most story points to be delivered, it should refer back to the product backlog and select the next highest-priority user stories to fill in the remaining capacity, considering the team’s historical velocity.

From the PMI Agile Practice Guide:

“Iteration planning begins with the team reviewing the prioritized backlog items. Based on their velocity, they determine how many stories can be completed. Teams select stories from the top of the backlog and stop when they reach their capacity.”

(PMI Agile Practice Guide, Section 5.2 – Iteration Planning)

Mike Griffiths also emphasizes:

“Agile teams rely on a prioritized backlog maintained by the product owner. Iteration planning involves pulling the highest-priority stories into the sprint until the team reaches its forecasted velocity.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 5 – Adaptive Planning)

Other options are incorrect:

A is counter to adaptive planning and proactive engagement.

B focuses on technical feasibility, not business priority.

D ignores prioritization and may add low-value work.

Answer: C

When considering an increase in scope, it's important to first align with the organization's higher-level objectives. Seeking executive approval on the approach ensures that the change is in line with organizational priorities and gets the necessary buy-in from key stakeholders. Additionally, determining the purpose and value proposition helps clarify the benefits of the new scope, ensuring the team focuses on delivering value that is clear and beneficial to the organization. These actions are critical before making any further decisions or changes.

The correct answer is B — Establish a live video feed between the dispersed teams to enable spontaneous engagement and collaboration on issues.

Agile encourages face-to-face communication as the most effective form of knowledge sharing. For distributed teams, this means using video conferencing, virtual whiteboards, and real-time collaboration tools to replicate co-located team dynamics. This improves clarity, reduces misinterpretation, and accelerates problem-solving.

PMI Agile Practice Guide states:

“For distributed teams, using video conferencing, shared tools, and real-time collaboration platforms helps bridge communication gaps and maintains team cohesion. Face-to-face communication, even via video, remains the most effective method.”

(PMI Agile Practice Guide, Section 4.2 — Stakeholder Engagement)

Mike Griffiths also notes:

“Distributed teams must invest in communication technologies to reduce barriers. Real-time, visual communication enables faster resolution of issues and a shared understanding of tasks.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 4 — Team Performance)

Incorrect Options:

A involves centralized control and status reporting — not Agile.

C demands co-location, which may not be feasible.

D accepts poor performance instead of addressing root causes.

Answer: B

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Agile empowers teams to beself-organizing and self-managing. According to thePMI Agile Practice Guide (Section 5.6)andMike Griffiths' PMI-ACP Exam Prep Book (Chapter 7: Problem Detection and Resolution), the agile coach or Scrum Master facilitates the process but shouldencourage the team to resolve internal issues themselves. This develops ownership, team maturity, and accountability.

The team coach’s role is tosupport, not solve. Escalating issues unnecessarily or bypassing the team undermines agile principles. Therefore,Option Cis correct: the coach should encourage the team to address and resolve the issue internally, stepping in only if the team cannot resolve it themselves.

The correct answer is A – Self-organize. One of the fundamental principles of agile is that teams are self-organizing and cross-functional. During iteration planning, once the stories are accepted into the sprint, the team collaborates to break down those stories into tasks and assign work among themselves based on skills and interest.

From the PMI Agile Practice Guide:

“Agile teams are self-organizing, meaning they collectively decide how to accomplish their work, rather than being directed by others. This principle supports autonomy and trust, and enhances team ownership and commitment.”

(PMI Agile Practice Guide, Section 4.3 – Team Performance)

Mike Griffiths reinforces:

“Agile teams are trusted to manage themselves. Once user stories are selected during iteration planning, the team decomposes stories into tasks and self-assigns work collaboratively.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 4 – Team Performance)

Incorrect options:

B contradicts agile principles of self-assignment and voluntary collaboration.

C may be valuable for clarification but is not the first action after stories are added.

D identifying the Scrum Master is irrelevant to the task breakdown phase.

Answer: A

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A complete and realistic backlog must include not onlyfunctional storiesbut alsonon-functional and support taskssuch as infrastructure setup, analysis, and design. ThePMI Agile Practice Guide (Section 5.2: Backlog Composition)andMike Griffiths’ PMI-ACP Exam Prep Book (Chapter 6: Adaptive Planning)emphasize including all types of work in the backlog to ensureaccurate effort planning.

Option Dis correct: effort must includetechnical tasks, not just feature delivery.

Option Asuggests speculation on velocity and cost increases, which is unreliable.

Option BandC(adding buffers or padding estimates) violate agile’s principle of transparency and simplicity.

The Scrum Master should remind the team that in Agile, the entire team is responsible for delivering the sprint goal, and it is important to take into account the different skill levels of team members when setting goals. This approach promotes a collaborative and supportive environment where experienced members can mentor less experienced ones, helping to improve the team's overall performance. It also encourages more realistic and achievable sprint goals, fostering empathy and understanding within the team. By acknowledging competency differences, the team can better allocate work and support each other to meet their goals.

The purpose of the daily standup (or daily coordination meeting) is to help the development team stay aligned with the sprint goal and actively manage any risks or impediments that may be blocking progress. It allows the team to quickly discuss their progress, share potential issues, and identify dependencies that could affect the sprint's success. The focus is on team collaboration and ensuring that everyone is on track.

The correct answer is D — Suggest an iterative approach including timely engagement of all key stakeholders and hold regular review meetings.

Engaging stakeholders continuously and using iteration reviews to validate deliverables ensures that misunderstandings are addressed early. This is especially critical in situations where expectations were not met in previous projects. Agile thrives in environments that require responsiveness to feedback.

PMI Agile Practice Guide:

“Early and continuous stakeholder engagement and regular reviews help ensure alignment and satisfaction, especially when past experiences were negative.”

(PMI Agile Practice Guide, Section 4.2 – Stakeholder Engagement)

Mike Griffiths:

“Agile promotes iterative delivery and early validation, minimizing the risk of misaligned expectations and unmet requirements.”

(PMI-ACP Exam Prep, Chapter 3 – Value-Driven Delivery)

Incorrect options:

A and C are useful, but don’t directly prevent recurrence of the problem.

B is vague and lacks concrete action.

Answer: D

The correct answer is D — Facilitate a team retrospective.

A drop in team morale and performance signals the need for a structured conversation where the team can reflect, diagnose root causes, and propose changes. Retrospectives are the Agile mechanism for identifying and addressing performance issues in a collaborative, non-blaming environment.

PMI Agile Practice Guide:

“Retrospectives allow teams to reflect on their performance, discuss what's working or not, and commit to improvement actions. This is the key mechanism for continuous team development.”

(PMI Agile Practice Guide, Section 5.8 – Retrospectives)

Mike Griffiths affirms:

“Team disengagement often stems from unresolved issues or lack of empowerment. Retrospectives are critical for rebuilding engagement, trust, and improving team dynamics.”

(PMI-ACP Exam Prep, Chapter 4 – Team Performance)

Incorrect options:

A skips team-level resolution and risks undermining trust.

B manipulates metrics without solving the root problem.

C is useful for daily progress updates but not for deep reflection.

Answer: D

—

—

A product roadmap is a high-level visual representation of a product's development strategy, highlighting upcoming product releases and the features or goals that will be included in each release. By displaying the roadmap, the agile project manager is ensuring that all stakeholders are aligned on what the product will deliver and when, helping to manage expectations and communicate progress. This is essential for ensuring that everyone involved in the project has a shared understanding of the product's direction and key milestones.

Velocity is a measure of how much work a team completes in a given sprint, typically measured in story points or other units of effort. While velocity can be useful for tracking progress and forecasting future work, it has some limitations when it comes to accurate capacity planning.

Velocity can vary from sprint to sprint due to multiple factors, such as the complexity of the tasks, interruptions, or even external influences. This variability can make it difficult to predict how much work a team can handle in future sprints, leading to inaccurate capacity planning.

A developer is unable to work on their tasks within an iteration, because senior management is constantly pulling them into production incident analyses.

This is a blocker because the developer is unable to work on tasks within the iteration due to external interruptions (senior management pulling them into production incident analyses), preventing the team from progressing.

The offshore testing team is pulled away at the last minute from a high-profile initiative and testing cannot be resumed until a new testing team is assigned.

This is also a blocker because the offshore testing team has been pulled away at the last minute, causing a halt in testing until a new team is assigned. This delay impedes progress and prevents the team from moving forward with their work.

The correct answer is A – The Agile team should engage stakeholders regarding the proposed designs and ensure that sufficient engagement occurs throughout the project in an adaptive way.

Agile thrives on continuous stakeholder engagement. Ignoring feedback or rigidly sticking to past decisions defeats Agile's principle of responding to change over following a plan. Even if designs have been created, collaboration must continue.

From the PMI Agile Practice Guide:

“Engaging stakeholders early and often helps ensure alignment and mitigates late surprises. Adaptive planning allows for feedback and refinement throughout the lifecycle.”

(PMI Agile Practice Guide, Section 4.2 – Stakeholder Engagement)

Mike Griffiths emphasizes:

“Stakeholder collaboration and frequent inspection are cornerstones of Agile. Late feedback is better than no feedback. Teams must adapt.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 3 – Stakeholder Engagement)

Other options:

B discourages collaboration.

C emphasizes documentation over interaction.

D is drastic and unnecessary.

Answer: A

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The correct answer is D – Brainstorm with the team to identify a solution.

Agile promotes collective ownership and team-based decision-making. When a critical issue such as architectural scalability arises, the team should be involved in brainstorming alternatives, weighing trade-offs, and deciding how best to move forward collaboratively.

From the PMI Agile Practice Guide:

“Agile encourages collaborative problem-solving and cross-functional ownership. Teams should collectively analyze challenges and determine the most appropriate course of action.”

(PMI Agile Practice Guide, Section 4.3 – Collaborative Decision-Making)

Mike Griffiths also affirms:

“When teams face significant technical or architectural risks, they should come together to explore options and make decisions based on consensus, feasibility, and value.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 6 – Problem Detection and Resolution)

Why the other options are inappropriate:

A is authoritarian and ignores team input.

B risks performance degradation without team consensus.

C may be part of the process, but only after the team has evaluated options.

Answer: D

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The correct answer is C – The team should discuss their definition of done (DoD) and make changes to ensure there is common understanding of the acceptance criteria.

A shared understanding of what “done” means ensures consistent quality across team members. When this understanding is missing, defects and inconsistencies arise. The Definition of Done (DoD) should be reviewed and updated collaboratively to set a clear standard for completeness and quality.

From the PMI Agile Practice Guide:

“The Definition of Done provides a shared understanding of when work is complete. This includes quality criteria, testing, and documentation. It should be revisited regularly to maintain alignment.”

(PMI Agile Practice Guide, Section 5.2 – Definition of Done)

Mike Griffiths emphasizes:

“Quality issues often result from unclear or inconsistent DoD. Revisiting and refining it ensures consistent expectations across the team.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 5 – Adaptive Planning)

Why the other options are incorrect:

A (TDD) may help, but won’t solve the fundamental alignment issue.

B accepts a problem without resolving it.

D imposes a process without team collaboration, which is not agile.

Answer: C

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The correct answer is A – High-risk features can be prioritized to fit into releases with less work in progress. Agile emphasizes risk-driven delivery: high-risk and high-value features should be addressed early to reduce uncertainty. Managing WIP also helps improve focus and throughput.

From PMI Agile Practice Guide:

“Agile teams often deliver the highest risk or highest value items early in the project. This helps reduce uncertainty and allows for faster feedback and adaptation.”

(PMI Agile Practice Guide, Section 3.4 – Value Delivery and Risk)

From Mike Griffiths’ PMI-ACP Exam Prep Book:

“Prioritizing high-risk features early is a proactive risk management strategy. Teams can reduce the likelihood of failure by discovering major issues early and correcting them while time and budget allow.”

(Mike Griffiths, Chapter 5 – Adaptive Planning)

Option B delays addressing risk.

Option C focuses on low-value items and may not satisfy customer concerns.

Option D adjusts WIP but doesn’t directly address prioritizing the risky features.

Answer: A

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The correct answer is D – Ask the team to estimate the amount of rework needed so that adjustments can be made to both the project and release plan.

Agile planning is adaptive and iterative. New information, including required rework, must be integrated into updated estimates and plans. Agile teams frequently replan based on the realities of work-in-progress.

From the PMI Agile Practice Guide:

══════════════════════════════════════════════════

Story point estimation in agile is acollaborative team activity, and consensus is critical. Techniques likePlanning Pokerare designed to reveal differences in understanding. According to thePMI Agile Practice Guide (Section 5.2 Estimating Techniques)andMike Griffiths (Chapter 6: Adaptive Planning), when there's adiscrepancy in estimates, it is essential todiscuss and understand the rationalebehind differing views.

Option Cis correct: the team shoulddiscuss and clarifyto reach a shared understanding.

Option Aignores potential misunderstandings.

Option Bunnecessarily delays estimation.

Option Dis incorrect—the team, not the customer, estimates the effort.

The correct answer is C — The team should have conducted more demonstrations with the product owner during the iteration.

Continuous feedback is essential in Agile. Regular product demos or interim check-ins during the sprint (not just at the end) allow the product owner to validate progress and course-correct early. This ensures that expectations are aligned and surprises are avoided at the sprint review.

PMI Agile Practice Guide:

“Stakeholder feedback should be gathered continuously throughout the sprint. Regular engagement and interim demos reduce the risk of misalignment at iteration end.”

(PMI Agile Practice Guide, Section 5.7 – Reviews and Demos)

Mike Griffiths:

“Waiting until the sprint review to validate features with the product owner increases risk. Frequent collaboration and demonstrations ensure the work remains on target.”

(PMI-ACP Exam Prep, Chapter 3 – Value-Driven Delivery)

Incorrect options:

A is helpful but doesn't guarantee alignment.

B is testing-focused and misses early collaboration.

D places all responsibility on the product owner, ignoring shared ownership.

Answer: C

The correct answer is A – The team will be unable to understand the iteration's status. Agile relies on transparency and timely updates to progress tracking tools such as task boards, burndown charts, and digital boards. Incomplete or delayed updates obscure the team's true progress, making it difficult to inspect and adapt.

From the PMI Agile Practice Guide:

“Visibility of progress is key to agile. Without timely updates to task boards or status indicators, teams lose the ability to inspect and adapt effectively during iterations.”

(PMI Agile Practice Guide, Section 5.2 – Information Radiators)

Mike Griffiths emphasizes:

“If user stories or tasks are not updated, burndown charts and velocity metrics become inaccurate. This compromises team transparency and decision-making.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 6 – Problem Detection and Resolution)

Incorrect options:

B is not directly impacted by status updates.

C might result as a side effect, but A is more fundamental.

D misrepresents the problem—it is about progress tracking, not collaboration metrics.

Answer: A

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The information radiator is a key tool in Agile that provides a real-time, visual display of the project's current status, including progress, completed tasks, blockers, and upcoming work. This is typically made accessible to all stakeholders and is updated regularly to ensure transparency and communication. Instead of relying on emails or meeting invites, the Scrum Master should direct the customer representative to the information radiator, as it provides the most up-to-date and easily accessible information about the project’s progress. This encourages transparency and aligns with Agile principles of open communication and visibility.

The Minimum Viable Product (MVP) is the smallest set of features needed to satisfy early adopters and deliver value quickly while enabling further development based on feedback. From the conversation:

Android phone integration: The customer specifically asks if they can connect their phone to the calendar app, so integrating with Android is a key MVP feature.

Scheduler to add events: The customer requests the ability to schedule and manage upcoming releases, including quarterly metrics deadlines and other key dates. This is fundamental functionality for the calendar app.

Product increment release dates: The customer wants the calendar to show release dates, so having the ability to display product increment release dates is essential.

The correct answer is C – Agile leader (e.g., Scrum Master). One of the key responsibilities of an agile leader is to protect the development team from external interruptions so that the team can maintain focus and maximize productivity.

From PMI Agile Practice Guide:

“The agile leader shields the team from outside disruptions to allow them to remain focused on their commitments. They work to establish working agreements, communication protocols, and help manage stakeholder access to the team.”

(PMI Agile Practice Guide, Section 6.1 – Responsibilities of the Agile Leader)

From PMBOK® Guide – 7th Edition (tailoring for agile environments):

“Leaders in agile environments facilitate communication, clear obstacles, and protect teams from disruptions and distractions that can compromise the team’s ability to deliver value.”

From Mike Griffiths’ PMI-ACP Exam Prep Book:

“Scrum Masters and agile leaders act as gatekeepers to the team, ensuring that stakeholder interactions are managed and that the team can focus on iteration goals.”

(Mike Griffiths, Chapter 4 – Team Performance)

Option A (Product owner) is responsible for backlog clarity, not for shielding the team from distractions.

Option B (Project manager) is not a standard agile role; agile uses roles such as Scrum Master or Agile Coach.

Option D (Developers) may address distractions, but it is the agile leader's role to proactively prevent them.

Answer: C

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The correct answer is B – Discuss the value of the change for the project with the customer.

Agile encourages ongoing collaboration with the customer, even if changes occur late in development. The contractor should not immediately reject or escalate the request. Instead, the first step is to assess the value of the requested change, collaborate on its importance, and then determine the best path forward—whether through backlog reprioritization or contractual adjustment.

From the PMI Agile Practice Guide:

“Agile welcomes changes in requirements, even late in development. Collaborate with the customer to explore the value of the change and its impact on schedule, cost, and scope.”

(PMI Agile Practice Guide, Section 3.4 – Delivering Value Frequently)

Mike Griffiths emphasizes:

“Before resorting to contract changes or governance processes, teams should talk with the customer to understand the reason behind the change and its value.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 3 – Value-Driven Delivery)

Why the other options are suboptimal:

A assumes the change must go through legal channels without exploring its business value.

C may be necessary later but not as a first step.

D passively ignores the change and risks stakeholder dissatisfaction.

Answer: B

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The correct answer is C — Update current user stories.

Acceptance criteria are part of a user story’s definition and describe the specific conditions under which the story is considered complete. As user stories evolve and more clarity is gained, acceptance criteria must be updated within the user story itself to ensure mutual understanding of scope and expectations between the product owner and the development team.

According to PMI Agile Practice Guide:

“Acceptance criteria are detailed during backlog refinement and are commonly added to user stories to define the done conditions. These are updated throughout the lifecycle of the story as more details emerge.”

(PMI Agile Practice Guide, Section 5.2 — Backlog Refinement)

Mike Griffiths reinforces this:

“Acceptance criteria serve as the test conditions for confirming user stories. They are not fixed and can be elaborated collaboratively during grooming or development, and are updated directly in the user story.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 3 — Value-Driven Delivery)

Other options:

A refers to adding more stories, not updating existing ones.

B (retrospectives) are used for process improvement, not for editing user stories.

D (project plan) reflects a traditional mindset and not applicable in Agile.

Answer: C

—

The correct answer is C — Ask the team to determine how to adapt to this increase in the next retrospective.

The retrospective is the ideal agile forum to inspect and adapt. It allows the team to identify root causes of issues (such as rising defects), reflect on their quality practices, and collaboratively propose solutions like adding more testing, refining definitions of done, or changing working agreements.

PMI Agile Practice Guide:

“Teams should use retrospectives to analyze quality issues, adapt processes, and commit to continuous improvement.”

(PMI Agile Practice Guide, Section 5.8 – Retrospectives)

Mike Griffiths:

“Quality issues like increasing defect rates should be addressed through team introspection and adaptation in retrospectives, not by command-style fixes.”

(PMI-ACP Exam Prep, Chapter 7 – Continuous Improvement)

Incorrect options:

A is reactive and bypasses team collaboration.

B encourages unsustainable practices.

D disrupts the team’s current sprint focus and contradicts agile flow.

Answer: C

—

When issuesrecur across multiple iterations, it’s a strong indication that theroot cause has not been addressed. ThePMI Agile Practice Guide (Section 5.6 Retrospectives)andMike Griffiths’ PMI-ACP Exam Prep Book (Chapter 7: Continuous Improvement)recommend performingroot cause analysistechniques (e.g., 5 Whys, Fishbone diagram) to ensure that the true source of recurring problems is uncovered and resolved.

Option Bis correct: identifying root causes is essential to sustainable improvements.

Option Amay help but doesn’t address the underlying team-level process.

Option Cis usefulaftera solution is implemented but not the priority when the cause is unknown.

Option Dis helpful for tracking, but again, ineffective if the root cause is unidentified.

The correct answer is D – Ask the team to decide if the task should be reassigned. In agile, the Scrum Master serves as a servant leader and facilitator, not a manager. Task decisions are made by the team through collaboration and self-organization.

From the PMI Agile Practice Guide:

“Agile teams self-organize and make decisions collaboratively. The Scrum Master facilitates discussion and decision-making but does not dictate task assignments.”

(PMI Agile Practice Guide, Section 4.3 – Team Empowerment and Self-Organization)

Mike Griffiths adds:

“The Scrum Master’s role is to empower the team to find their own solutions and make informed decisions that support sprint goals. When adjustments are needed, the team should decide how to proceed.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 4 – Team Performance)

Incorrect options:

A undermines self-management and may create fear or pressure.

B implies outside control instead of team autonomy.

C ignores opportunity for improvement and team input.

Answer: D

Stakeholder participation, especially during sprint reviews, iscritical to agile success. ThePMI Agile Practice Guide (Section 7.2: Stakeholder Engagement)emphasizes the importance ofactively engaging stakeholdersthroughout the project lifecycle, particularly during key ceremonies like sprint reviews, where feedback shapes the product.

Mike Griffiths in thePMI-ACP Exam Prep Book (Chapter 4: Stakeholder Engagement)states that stakeholders need tounderstand the value of their inputand how it influences product direction. The agile practitioner or Scrum Master should educate and influence stakeholders bydemonstrating the tangible impact of their participation.

Option Dis correct: aligning stakeholders with thebenefits of engagementfosters participation.

Option A,B, andCare passive substitutes and don’t address the root issue of stakeholder disengagement.

The correct answer is B – Recommend an Agile delivery approach and provide information to the stakeholders on Agile values and principles.

Agile enables early and continuous delivery of valuable software, short feedback loops, and faster time to market. When competitive advantage and speed are critical, introducing Agile principles allows the organization to remain flexible, respond to change, and deliver increments faster.

From the PMI Agile Practice Guide:

“Agile approaches provide quicker feedback, faster time to market, and more opportunity to deliver business value early. They are ideal in dynamic environments with evolving customer needs.”

(PMI Agile Practice Guide, Section 1.3 – When to Use Agile)

Mike Griffiths states:

“Agile emphasizes early and continuous delivery, allowing organizations to test, learn, and adjust quickly to changes—critical for achieving business agility and competitive advantage.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 1 – Agile Mindset)

Why other options are not optimal:

A suggests a predictive mindset and planning before implementation.

C focuses only on Scrum roles, which may be too narrow for organizational-level change.

D relies on traditional governance structures that may resist Agile change.

Answer: B

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Retrospectives are held toinspect what went well and what could be improved. According to thePMI Agile Practice Guide (Section 5.6), teams should use retrospectives to identifyissues, root causes, and impediments, not just successes. Identifying and discussing theproblems that arosehelps the team avoid similar issues in future sprints.

Mike Griffiths in hisPMI-ACP Exam Prep Book (Chapter 7: Continuous Improvement)emphasizes the importance of open discussions around problems and the value of asafe environmentwhere teams can reflect and improve.

Option Bis correct: by highlighting the problems that emerged, the Scrum Master sets the stage for continuous improvement and alignment with organizational goals.

In agile,early and frequent feedbackfrom stakeholders and clients is critical to ensure that what is being built delivers the intended value. ThePMI Agile Practice Guide (Section 5.5 and Section 7.2.2)promotes regularproduct review sessions (e.g., sprint reviews)with stakeholders to validate progress and obtain immediate feedback.

Mike Griffiths (PMI-ACP Exam Prep Book, Chapter 6: Value-Driven Delivery) explains thatproduct validation is continuousand not left to the end of the project. Regular review sessions allow clients toconfirm that the product meets expectations, reducing the risk of building the wrong solution.

Therefore,Option Dis correct: holding product review sessions with the client aligns with agile values of transparency, collaboration, and value delivery.

When the team isuncertain about a technical solution, aspike—a timeboxed research task—is used to explore possible approaches. ThePMI Agile Practice Guide (Section 5.2: Spikes)andMike Griffiths’ PMI-ACP Exam Prep Book (Chapter 6: Adaptive Planning)recommend spikes as aformal way to explore unknowns and reduce riskin the backlog.

Option Bis correct: spikes provide structure for resolving uncertainty.

Option Aignores the technical risk.

Option Cdisrupts team structure and ownership.

Option Ddefers the problem without seeking resolution.

Agile promotestransparency and ongoing communicationwith all stakeholders, including legal and compliance teams. According to thePMI Agile Practice Guide (Section 7.1 Communications), one of the Scrum Master's responsibilities is tokeep stakeholders informedof project progress and projections using tools like burnup/burndown charts, velocity trends, or product roadmaps.

Mike Griffiths in thePMI-ACP Exam Prep Book (Chapter 4: Stakeholder Engagement)emphasizes thatsharing the trajectoryof progress and scope delivery builds trust and provides clarity to non-technical stakeholders.

Option Cis correct: sharing actual progress and trends with legal ensures alignment and transparency.

Option Amisplaces the responsibility—it's the stakeholders who need visibility.

Option Bshifts product decisions prematurely.

Option Dassumes satisfaction trumps contractual obligations—this can cause legal issues.

A cumulative flow diagram (CFD) is a powerful tool to visualize the flow of work across different stages of the process and identify where bottlenecks are occurring. By using a CFD, the team can see the buildup of work in specific columns, such as the "Ready to be tested" queue, and determine where delays are happening. Identifying bottlenecks is the first step in improving flow and addressing the slower delivery. Once the bottleneck is identified, the team can make adjustments to improve speed, such as optimizing the testing process or redistributing workload.

Delivering value in agile depends onfrequent prioritization and real-time feedback. According to thePMI Agile Practice Guide (Section 5.1 Product Backlog and Prioritization), product owners and agile teams mustcontinuously reprioritize the backlogbased on changing stakeholder needs, market shifts, and feedback. Failure to do so can result in building the wrong product—even if it's "done."

Mike Griffiths (PMI-ACP Exam Prep Book, Chapter 6: Value-Driven Delivery) stresses thatvalue delivery is iterative and depends on current priorities, not static backlogs. It is vital that teams confirm that they're working on thehighest-value itemsbefore committing to a sprint.

Option Ais correct: proper backlog refinement and reprioritization ensures alignment with evolving stakeholder needs.

Option Bis an anti-pattern; agile welcomes change even late in development.

Option CandDare irrelevant or do not address the core issue of prioritization.

The correct answer is B — Chair a weekly team retrospective focusing on identifying areas for continuous improvement.

Retrospectives are a core Agile practice used to inspect and adapt the team’s process, foster self-improvement, and enhance performance. If productivity is flat, the best approach is to collaboratively reflect with the team to uncover bottlenecks, identify areas for experimentation, and implement process adjustments.

PMI Agile Practice Guide:

“Retrospectives are a key feedback loop that allow the team to assess their performance and decide how to improve it. The retrospective is a cornerstone for continuous improvement and high-performing teams.”

(PMI Agile Practice Guide, Section 5.8 – Retrospectives)

Mike Griffiths adds:

“Rather than externally imposed metrics, agile teams should drive performance improvements through retrospectives where they inspect their own work and collectively identify opportunities for efficiency.”

(PMI-ACP Exam Prep, Chapter 7 – Continuous Improvement)

Incorrect options:

A is diagnostic but insufficient for process improvement without team involvement.

C introduces hierarchy and undermines team empowerment.

D introduces extrinsic motivation, which may damage team collaboration and intrinsic ownership.

Answer: B

—

The correct answer is A – To participate in establishing a shared vision as a member of the team.

Stakeholder engagement ensures alignment between the team and business needs. Early and continuous involvement helps define product vision, clarify priorities, and ensure that the delivered product meets customer expectations.

From the PMI Agile Practice Guide:

“Engaging stakeholders early and often increases transparency, encourages shared ownership, and ensures that the product being developed aligns with business value.”

(PMI Agile Practice Guide, Section 4.2 – Stakeholder Engagement)

Mike Griffiths reinforces:

“Projects are more successful when stakeholders co-create the product vision and maintain involvement. Agile teams encourage active participation to ensure delivery of value.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 3 – Stakeholder Engagement)

Why other options fall short:

B (acceptance criteria) is mainly defined by the Product Owner, not all stakeholders.

C is typically owned by the development team.

D is not a core stakeholder responsibility in Agile.

Answer: A

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The correct answer is A — Capture risks and make them visible, and use a burndown chart to focus on reducing risks early in the project.

Technical uncertainty is a key area of risk in Agile projects. These risks should be clearly communicated, visualized, and prioritized early in the project to allow timely mitigation. Agile teams are empowered to make decisions and highlight blockers rather than delay work or seek hierarchical intervention.

PMI Agile Practice Guide states:

“Agile teams actively manage risk through transparency and continuous feedback. Risks should be made visible on information radiators and addressed early in the project to prevent impact on value delivery.”

(PMI Agile Practice Guide, Section 7.3 – Risk Management)

Mike Griffiths adds:

“Teams facing uncertainty must surface risks openly and early. Using charts such as risk burndown and dashboards helps keep focus on managing these risks iteratively.”

(PMI-ACP Exam Prep, Chapter 6 – Problem Detection and Resolution)

Incorrect options:

B contradicts the time-boxing principle of sprints.

C raises awareness but lacks proactive risk mitigation.

D introduces a command-and-control dynamic, which is not agile.

Answer: A

—

Transparency is key in agile. ThePMI Agile Practice Guide (Section 7.1 Communications)emphasizes the use ofinformation radiators—visual displays such as task boards, burndown charts, or Kanban boards thatimmediately communicate project status. These tools make progress visible to all stakeholders without needing detailed documentation.

Mike Griffiths in thePMI-ACP Exam Prep Book (Chapter 4: Stakeholder Engagement)reinforces thatcollocated displays or shared online boardsreduce misunderstandings and keep stakeholders aligned.

Option Dis correct: a public project board offersreal-time visibilityand promotes transparency.

Option Acontradicts agile by emphasizing documentation over working software.

Option Blimits visibility to a subset of stakeholders and is passive.

Option Cdisrupts the team’s daily focus—stand-ups are not intended for stakeholder participation.

The agile lead is emphasizing the importance of creating a safe environment for disagreement, which encourages constructive conflict. In Agile, this is crucial because it allows team members to openly express differing opinions and perspectives. Such discussions often lead to better decision-making by surfacing various viewpoints and potential solutions. When teams feel safe to disagree, it fosters creativity, innovation, and problem-solving without fear of retribution. This aligns with Agile principles of collaboration, transparency, and continuous improvement.

The correct answer is B – Set expectations regarding the appropriate level of details requested during this stage. In Agile, early project stages are focused on vision, strategy, and high-level planning, not detailed documentation. The agile practitioner must educate stakeholders on progressive elaboration and set realistic expectations about how information is delivered over time.

From the PMI Agile Practice Guide:

“In the early stages of an agile project, requirements and plans are intentionally kept at a high level. Agile practitioners work closely with stakeholders to set appropriate expectations and explain how details will emerge iteratively.”

(PMI Agile Practice Guide, Section 2.4 – Agile Project Initiation and Stakeholder Expectations)

Mike Griffiths reinforces this:

“During project inception, agile practitioners should clarify that detailed specifications evolve through iterative planning. Setting appropriate expectations is critical to building trust and maintaining alignment.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 2 – Agile Principles and Stakeholder Engagement)

Incorrect options:

A contradicts agile principles of just-in-time elaboration.

C is too rigid and may alienate stakeholders.

D abdicates responsibility and doesn’t help manage expectations.

Answer: B

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The in-person demonstration meeting is crucial because it allows the team to directly engage with the product owner, ask clarifying questions, and immediately address any feedback or concerns. This fosters better communication, understanding, and collaboration between the team and the product owner. Being able to have a real-time conversation helps the team ensure they are building the right product, and it allows the product owner to provide nuanced feedback that might not be as clear through asynchronous communication (like sending a link).

The face-to-face interaction provides an opportunity for both parties to align more effectively on the product vision, avoid misunderstandings, and prevent misalignment on priorities, ultimately ensuring that the product being developed meets expectations.

The "Life Timeline" exercise is a technique used to buildpsychological safety and vulnerability-based trust. According toMike Griffiths’ PMI-ACP Exam Prep Book (Chapter 3: Team Performance), exercises that encourage sharing personal stories and emotional journeys fosterdeep interpersonal connection, which is foundational tohigh-performance teams.

ThePMI Agile Practice Guide (Section 4.3.2: Building Trust)emphasizes the role of emotional intelligence and trust-building in agile teams, stating that teams become high-performing when they feelsafe to express themselveswithout fear of judgment.

Option Bis correct: the exercise builds vulnerability and trust—key drivers of high performance.

Option Afocuses on trust but doesn't emphasizevulnerability, which is central here.

Option Cis too generic.

Option Dmisframes the purpose—it’s about building connection, not assessing competencies.

The correct answer is A – Continue working on the task until it is completed. Agile teams commit to the sprint goal and are expected to deliver what they’ve planned to the best of their ability. If a task takes longer than estimated, the team inspects and adapts but generally tries to complete the committed work within the current sprint.

From the PMI Agile Practice Guide:

“Agile teams are committed to delivering the work they planned for the iteration. If estimates are off, the team inspects the impact and continues, learning from it for future planning.”

(PMI Agile Practice Guide, Section 5.3 – Iteration Planning and Commitment)

Mike Griffiths explains:

“If something takes longer than expected, the team should strive to complete it and use the experience to improve future estimation. Agile teams maintain sprint commitment integrity.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 5 – Adaptive Planning)

Incorrect options:

B is punitive and unaligned with Agile values.

C contradicts Agile’s emphasis on stable teams and sustainable pace.

D breaks commitment and risks value delivery.

Answer: A

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Upon joining a team, a Scrum Master should focus onfacilitating team collaboration, removing impediments, and creating a psychologically safe space. ThePMI Agile Practice Guide (Section 3.3: Scrum Master Role)andMike Griffiths (Chapter 3: Team Performance)stress that early efforts should center onservant leadership, helping the team identify and solve their own challenges.

Option Cis correct: supporting the team through facilitation reflects the core role of a Scrum Master.

Option Ais prescriptive and not aligned with cross-functional team philosophy.

Option Bmay be necessary later, but first, trust and team dynamics must be established.

Option Dfalls under the Product Owner’s responsibility, not the Scrum Master’s.

Knowledge sharing and organizational learning are core elements of scaling agile. According to thePMI Agile Practice Guide (Section 8.4 Organizational Change Management)and thePMBOK® Guide (6th Edition, Section 10.2 Manage Communications), the project manager shouldactively disseminate lessons learned, best practices, and project outcomesto promote agile adoption across the organization.

Mike Griffiths reinforces in thePMI-ACP Exam Prep Book (Chapter 7: Continuous Improvement)thatcontinuous feedback loops and transparent communicationare essential to agile transformation success.

Option D is correct because regular meetings specifically focused onsharing outcomes and learningfrom the pilot project helpembed agile valuesand improve future implementations.

The project manager should ensure that risks are clearly visible to all team members so that everyone is aware of potential issues and can take action as necessary. Displaying the RAID log visually makes it easy for the team to see the status of risks, assumptions, issues, and dependencies in real-time. This encourages the team to follow up on risks and keep them top of mind, facilitating more proactive management of potential threats to the sprint's success. This approach also helps in maintaining transparency and continuous monitoring of risks throughout the sprint.

The correct answer is C – Determine who is best qualified to address the challenges. Agile teams are self-organizing and empowered to make technical decisions. When challenges arise, the team collaboratively identifies who is best suited to resolve issues, rather than relying on external direction or top-down task assignment.

From the PMI Agile Practice Guide:

“Agile teams are self-organizing. When challenges or new work arises, the team decides how to proceed, including task allocation based on skills and availability.”

(PMI Agile Practice Guide, Section 4.3 – Self-Organization)

Mike Griffiths also notes:

“Team members decide how work is divided and who tackles what. When technical complexity is involved, those with relevant expertise are encouraged to step in, with support from the rest of the team.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 4 – Team Performance)

Incorrect options:

A violates the principle of team autonomy.

B delays delivery rather than solving the problem.

D incorrectly places the Product Owner in a team management role.

Answer: C

According to thePMI Agile Practice Guide (Section 7.2.1), the Scrum Master’s role includesremoving impediments and shielding the team from outside interference. A team member being pulled into work on a different project is a classic example of an impediment. Recording the issue in a risk register is appropriate, but more importantly,the Scrum Master must communicate and resolve the issue.

Mike Griffiths in hisPMI-ACP Exam Prep Book (Chapter 3: Team Performance)emphasizes that agile teams require full dedication and protection from context switching, as multitasking reduces productivity and increases error rates. Merely documenting the issue is not enough—the Scrum Master must take steps toescalate and resolve the interference, potentially by negotiating with the former supervisor or re-clarifying role boundaries.

Therefore,Option Cis correct as it involvesactively addressing the threatrather than passively monitoring or adjusting around it.

The Walking Skeleton approach involves developing a minimal, end-to-end working system with just enough functionality to demonstrate how the product works in its simplest form. This is often used in Agile to ensure the core structure of the product is in place, and it allows stakeholders to see how basic features are implemented and how the product will evolve. By highlighting this approach, the project manager can help the sponsor understand the essential features and the incremental development process, making it clear what will be developed and when, without overwhelming them with detailed planning at this stage.

The correct answer is D — Discuss the issue with the team at the next project retrospective.

Fatigue and declining productivity are ideal topics for the sprint retrospective. Retrospectives provide a dedicated time for the team to reflect on what's working and what's not, and they promote continuous improvement in a psychologically safe environment.

PMI Agile Practice Guide:

“Retrospectives allow teams to reflect on how they work and to continuously improve their practices, processes, and team dynamics.”

(PMI Agile Practice Guide, Section 5.8 – Retrospectives)

Mike Griffiths:

“Retrospectives are opportunities to openly discuss issues such as burnout or fatigue and decide as a team what improvements to implement.”

(PMI-ACP Exam Prep, Chapter 7 – Continuous Improvement)

Incorrect options:

A (daily standup) is focused on immediate blockers, not deep reflection.

B might help but creates unnecessary ceremony; the retrospective is the correct venue.

C escalates the issue outside the team prematurely.

Answer: D

—

Stated understanding of the release goal

The release goal provides clarity on the purpose and objectives of the release. It helps stakeholders understand the value the team aims to deliver.

List of the user stories that will be part of the next releases

A well-defined list of user stories ensures that stakeholders know which features and functionalities are planned for upcoming releases.

Agile roles are clearly defined to avoid overlap and confusion. According to thePMI Agile Practice Guide (Section 3.3 Agile Roles), theProduct Owneris responsible forbacklog prioritization and stakeholder communication, not managing team tasks. Task management is the domain of the self-organizing team and facilitated by the Scrum Master or Agile Project Manager.

Mike Griffiths in thePMI-ACP Exam Prep Book (Chapter 4: Stakeholder Engagement)reinforces that resolving role confusion through discussion helpsrealign expectations and improve team performance.

Option Cis correct: by clarifying roles and responsibilities, the agile project manager helps prevent overreach and ensures smoother collaboration.

Option Aaddresses the issue too late and in the wrong forum.

Option Bmisrepresents agile dynamics (self-organizing teams).

Option Drisks team morale and doesn’t address the root cause.

When the team is facing difficulties in estimating the scope of work due to unclear or ambiguous requirements, the product owner should collaborate closely with the client to ensure that the requirements are clear and well-defined. By refining the product backlog with more detailed and clarified requirements, the product owner can help the team generate more accurate estimates and better understand the scope of work. This is a fundamental step in ensuring the team can properly plan and execute the project on time.

The correct answer is C – Create an environment of continued learning by providing opportunities for team members to develop their skills as generalized specialists.

Agile encourages the concept of “T-shaped” team members—individuals who have deep expertise in one area and broad skills across multiple areas. Promoting cross-skilling and continued learning reduces risk, increases collaboration, and helps build a resilient, self-sustaining team.

From the PMI Agile Practice Guide:

“Teams should strive to become cross-functional and develop generalized specialists who can collaborate effectively across domains.”

(PMI Agile Practice Guide, Section 5.2 – Building High-Performing Teams)

Mike Griffiths notes:

“Agile promotes team learning. Encouraging members to grow as generalized specialists reduces reliance on single individuals and improves flexibility.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 4 – Team Performance)

Other options:

A helps but is not sufficient on its own.

B is a solid practice but doesn't directly promote skills growth.

D goes against Agile values of team development and empowerment.

Answer: C

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The role of a servant leader focuses on serving the team by removing obstacles, providing support, and ensuring that the team has what it needs to be successful. The agile coach is advising the project manager to adopt this mindset, which is central to Agile leadership. In this role, the project manager focuses on enabling the team’s success rather than taking a directive or authoritative approach.

The correct answer is A – Prioritize the stakeholder feedback, considering the impact on strategic objectives and current workload, and discuss these priorities with the team in the next sprint planning meeting to collaboratively decide on the next steps.

Agile promotes adaptive planning and continuous stakeholder engagement. While feedback is highly valuable, especially from a sprint review, changes to the product backlog must be carefully prioritized and collaboratively discussed with the team. The product owner’s responsibility is to maintain and refine the backlog, ensuring alignment with stakeholder needs while also preserving team focus and avoiding unnecessary disruption during an ongoing sprint.

From the PMI Agile Practice Guide:

“Product backlog refinement is an ongoing process in which the product owner and the team collaborate on the details of backlog items. This includes analyzing, estimating, and prioritizing items to reflect the latest feedback and business needs.”

(PMI Agile Practice Guide, Section 5.2 – Product Backlog Refinement)

“Agile teams embrace change, especially when it delivers value. However, they also maintain sustainable pace and focus by avoiding mid-sprint scope changes unless absolutely necessary. Backlog items are reviewed and reprioritized before the next sprint begins.”

(PMI Agile Practice Guide, Section 3.4 – Value-Driven Delivery)

From Mike Griffiths’ PMI-ACP Exam Prep Book:

“While agile encourages responding to change, disrupting sprint commitments can erode team trust and productivity. Sprint planning is the correct forum to reprioritize work based on new stakeholder insights.”

(Mike Griffiths, Chapter 5 – Adaptive Planning)

Why the other options are incorrect:

B introduces mid-sprint disruption and disregards agile best practices for maintaining sprint integrity and team focus.

C eliminates team collaboration and risks breakdowns in communication, violating agile’s emphasis on transparency and teamwork.

D disregards valuable feedback and delays addressing important stakeholder needs, which could compromise customer satisfaction and strategic alignment.

Answer: A

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The correct answer is D – Break non-functional requirements into those that can be delivered in the given sprint. Agile teams apply the principle of incremental and iterative delivery not only to functional requirements but also to non-functional ones. Large or complex work—including non-functional requirements—should be decomposed into smaller, manageable items.

From the PMI Agile Practice Guide:

“Work items, including non-functional requirements, should be split to fit within a sprint’s capacity. Teams use story-splitting techniques and prioritize parts that provide the most value or enable further development.”

(PMI Agile Practice Guide, Section 5.3 – Adaptive Planning and Story Sizing)

Mike Griffiths reinforces:

“If a user story or requirement is too large for a sprint, it should be broken down. Even performance and security requirements can often be delivered incrementally.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 5 – Adaptive Planning)

Incorrect options:

A ignores important non-functional quality attributes.

B is not in line with agile's sustainable pace and team stability.

C deflects ownership without attempting a solution.

Answer: D

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The principles of Extreme Programming (XP) focus on improving software quality and responsiveness to changing customer requirements. The key principles include:

Rapid feedback: Getting feedback quickly from customers or stakeholders to ensure that the development process is on track.

Assume simplicity: Focusing on simplicity in the design and code to avoid overengineering and to ensure the software is easy to understand and modify.

Incremental change: Delivering software in small, manageable increments that can be easily adjusted based on feedback.

Embrace change: Being flexible and adaptable, especially in response to new requirements or changes in technology or business needs.

Quality work: Ensuring high-quality software by emphasizing practices such as automated testing, continuous integration, and refactoring.

The correct answer is B – Retrospective meeting.

The retrospective is a key Agile ceremony dedicated to continuous improvement. It provides a safe space for the team to reflect on what went well, what didn’t, and how to improve. When morale is low or conflicts arise, retrospectives help surface issues and co-create solutions.

From the PMI Agile Practice Guide:

“Retrospectives are a vital part of continuous improvement. They are used to inspect team processes, relationships, and interactions to find ways to work more effectively.”

(PMI Agile Practice Guide, Section 3.7 – Continuous Improvement)

Mike Griffiths emphasizes:

“The retrospective is the heartbeat of improvement. It is where the team reflects, adjusts, and grows. Conflict and low morale are ideal triggers for a meaningful retrospective.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 7 – Continuous Improvement)

Other options explained:

A (Standup) is for daily coordination, not reflection.

C (Demo) is customer-facing and not a morale tool.

D (Offsite) may help later, but is not a formal Agile method for resolving internal team issues.

Answer: B

When transitioning to an iterative development lifecycle, it’s crucial to ensure that user stories are written with clear, testable acceptance criteria that define the desired outcomes. The agile lead should explain to the project sponsor that the subject matter expert (SME) needs to collaborate with the team, including developers, testers, and the product owner, to ensure everyone has a shared understanding of the requirements and the solution. This collaboration is essential for defining and refining the user stories to ensure that they deliver value and meet the needs of the stakeholders.

The correct answer is C — Ask management to ensure that the resource is available to only one project at a time.

Agile promotes dedicated, stable teams over multitasking. Task-switching reduces productivity and leads to context-switching overhead. If a key resource is overburdened and switching between multiple projects, the best solution is to secure focused commitment by escalating to management for support.

PMI Agile Practice Guide:

“Agile teams should be dedicated and work on one project at a time. Splitting attention across multiple efforts reduces velocity and quality due to context switching.”

(PMI Agile Practice Guide, Section 6.1 – Team Composition)

Mike Griffiths highlights:

“Effective agile teams are stable, long-lived, and dedicated. Shared resources create bottlenecks, undermine predictability, and impair team dynamics.”

(PMI-ACP Exam Prep, Chapter 4 – Team Performance)

Incorrect options:

A may solve bandwidth issues but not focus or ownership.

B addresses symptoms, not the core issue of divided focus.

D tolerates a harmful practice that contradicts agile team stability.

Answer: C

The product owner is responsible for managing the product backlog and ensuring that it reflects the priorities and vision of the product. While the Scrum team can suggest changes or improvements during the refinement process, the product owner has the final say on what changes are made to the backlog. This ensures that the product backlog aligns with business needs, stakeholder expectations, and the overall product vision. Therefore, the product owner can reject changes to the backlog if they believe the changes do not align with these priorities.

The correct answer is C – Meet with the team to discuss the issue and identify specific actions to reduce or eliminate the issue. Agile coaches facilitate team self-management, guide reflection, and encourage the team to solve performance issues collaboratively. Open discussion fosters ownership and accountability.

From the PMI Agile Practice Guide:

“Agile coaches guide teams through self-reflection and help them identify root causes of issues. Coaches support team-driven resolutions to behavioral and performance problems.”

(PMI Agile Practice Guide, Section 4.3 – Agile Coaching and Team Performance)

Mike Griffiths adds:

“Effective agile leadership involves enabling the team to identify and resolve their own challenges. Top-down directives may harm morale and self-organization.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 4 – Team Performance and Coaching)

Incorrect options:

A and B bring in external control, undermining team autonomy.

D is punitive and contradicts agile principles of empowerment and trust.

Answer: C

The correct answer is C – Passive-aggressive. When a team delivers work but avoids open discussion or interaction, especially in meetings, it may indicate passive-aggressive behavior. This behavior might reflect unresolved tension, lack of engagement, or unwillingness to collaborate transparently.

From the PMI Agile Practice Guide:

“High-performing agile teams thrive on open communication and collaboration. Passive-aggressive behavior, where communication is avoided despite task completion, can hinder trust and team health.”

(PMI Agile Practice Guide, Section 4.3 – Team Performance and Collaboration)

Mike Griffiths warns:

“Silence or avoidance in agile teams may signal underlying issues. While work might be completed, lack of transparency and communication should be addressed early to maintain team cohesion.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 4 – Team Performance)

Incorrect options:

A refers to real-time communication and is unrelated to emotional dynamics.

B is contradicted by the lack of vocal interaction.

D implies disorder or lack of structure, which is not evident here.

Answer: C

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The correct answer is B – Invite the team to evaluate the suggestion and measure the effectiveness of the implementation.

In Agile, continuous improvement is a shared responsibility, and retrospectives are meant to be collaborative sessions where all team members—regardless of experience—can contribute. Ideas that could enhance performance should be discussed by the team as a whole and, when deemed valuable, tested and evaluated in upcoming sprints.

From the PMI Agile Practice Guide:

“The team owns the process and should inspect and adapt at regular intervals. During retrospectives, the team identifies potential improvements and experiments with them in subsequent iterations.”

(PMI Agile Practice Guide, Section 5.5 – Continuous Improvement)

Mike Griffiths states:

“Retrospectives empower teams to improve. All suggestions, regardless of origin, should be treated with respect. Teams test ideas and inspect outcomes to improve incrementally.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 7 – Continuous Improvement)

Why other options fall short:

A delays action and discourages innovation.

C makes the product owner responsible for a team process decision, which is outside their role.

D promotes hierarchy, which undermines team collaboration and Agile values.

Answer: B

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The daily scrum is the appropriate forum for team members to raise and discuss any impediments or blockers they are facing. By addressing the impediments directly in the daily scrum, the team can collaborate and work together to find solutions in real time. This ensures that issues are identified early and are dealt with in a timely manner. Relying solely on emails for communication can lead to missed opportunities for immediate resolution and may cause frustration, as seen in this case. Encouraging the team member to raise the impediments during the daily scrum will help ensure they are addressed quickly and effectively.

The correct answer is C – Low-risk and low-value. Agile teams prioritize features that deliver the highest value earliest while also addressing risk. Features with low business value and low risk can be deferred as they contribute the least to business objectives and present no urgency.

From the PMI Agile Practice Guide:

“Agile teams maximize value by focusing on delivering high-value and high-risk features early. Low-value, low-risk items are often deferred or dropped entirely if they don’t contribute meaningfully to customer outcomes.”

(PMI Agile Practice Guide, Section 3.4 – Prioritization Techniques)

Mike Griffiths supports this:

“Features should be prioritized by value and risk. Items with low value and low risk are the lowest priority. Delivering high-value features quickly enables feedback and learning.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 3 – Value-Driven Delivery)

Incorrect options:

A should be prioritized early to mitigate risk and deliver value.

B are non-critical and risky—often avoided or discarded.

D delivers value, and therefore should be prioritized above low-value items.

Answer: C

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The correct answer is C – Ask the team to restate the requirements and review them with the client.

Clear communication and shared understanding are core Agile values. The best way to resolve confusion is through direct collaboration. Restating and reviewing requirements with the client fosters alignment and transparency, which reduces rework and frustration.

From the PMI Agile Practice Guide:

“Agile encourages frequent interaction with stakeholders to clarify requirements and reduce misunderstanding. Requirements are best elaborated through collaboration.”

(PMI Agile Practice Guide, Section 5.3 – Backlog Refinement)

Mike Griffiths supports:

“User stories and acceptance criteria should be understood by both team and stakeholders. If confusion arises, revisit and clarify together.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 5 – Adaptive Planning)

Why not others?

A may boost morale but doesn’t resolve the confusion.

B is speculative and not customer-centric.

D risks building something without validation.

Answer: C

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A quick mock-up (or prototype) is a highly effective way to visually represent the product's features and functionality to stakeholders. This allows stakeholders to get a tangible sense of what the product will look like and how it will work. By iterating on this mock-up and adjusting it based on feedback, the team can build consensus and gain stakeholder approval more effectively. This approach encourages active collaboration and ensures that the product aligns with stakeholder expectations early in the development process.

In this scenario, the team faced delays due to the absence of a single tester. To prevent similar issues in the future, the team should work on becoming more cross-functional, where team members are skilled in multiple areas (e.g., testing multiple data sources). Encouraging team members to become general specialists reduces bottlenecks and dependency on a single individual, ensuring that the team can continue to make progress even if someone is unavailable. This fosters greater flexibility and resilience within the team, improving overall efficiency and minimizing disruptions in future implementations.

When the organization transitions from longer to shorter iterations, it’s crucial to provide the team with the right support and ensure they have the resources to adapt. Requesting support from the enterprise coach and HR can help the team manage this change effectively, providing them with necessary training or assistance. Additionally, assessing the impact of the change and brainstorming solutions with the team helps address concerns about testing and ceremonies, while allowing the team to provide input on how they can adapt to the new iteration length without compromising quality or efficiency.

Agile principles emphasizejust-in-time (JIT) planning and design, meaning work should not begin until it's pulled into the current sprint or iteration. According to thePMI Agile Practice Guide (Section 5.4 Iteration Planning)andMike Griffiths (Chapter 6: Adaptive Planning), teams shouldfocus on committed iteration workand avoid speculative work that is not yet planned or prioritized.

Designing item B early introducesunvalidated assumptionsand risksreworkif priorities or requirements change. Agile encourages deferring decisions until the last responsible moment to preserve flexibility.

Option Ais correct: the team shouldwait until item B is formally plannedbefore investing effort.

Option Bviolates agile principles by introducing premature work.

Option CandDsuggest formal escalation that is unnecessary and not in the spirit of agile’s decentralized decision-making.

The correct answer is D – Provide a delivery range based on the team's estimated velocity.

In Agile, planning is iterative and inherently uncertain. Rather than committing to a fixed schedule, it is best practice to provide a forecasted delivery window based on the team’s actual measured velocity. This reflects the inspect-and-adapt mindset of Agile.

From the PMI Agile Practice Guide:

“Agile teams forecast delivery using velocity ranges derived from completed work. Ranges reflect uncertainty and promote realistic expectations with stakeholders.”

(PMI Agile Practice Guide, Section 5.4 – Adaptive Planning)

Mike Griffiths affirms:

“Planning with ranges rather than fixed commitments respects the uncertainty of estimates and the empirical nature of Agile delivery. Forecasts should be based on velocity trends and updated iteratively.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 5 – Adaptive Planning)

Why the other options are less suitable:

A suggests triangulating data but wrongly implies a precise commitment.

B is more of a work preparation activity, not a planning technique.

C (analogous estimation) is better suited for initial planning, not for an in-progress agile project with real velocity data.

Answer: D

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Agile relies onregular retrospectivesto reflect, adapt, andimplement improvements. According to thePMI Agile Practice Guide (Section 5.6 Retrospectives), teams should continuouslyinspect their processandcollectively own the changesneeded to improve. This supports a culture of learning and accountability.

Mike Griffiths in thePMI-ACP Exam Prep Book (Chapter 7: Continuous Improvement)encourages frequent retrospectives that includeopen discussion and shared responsibilityfor change implementation.

Option Ais correct: holding retrospectives and collaborating on actions promotes ownership and progress.

Option Bneglects process change.

Option Climits transparency and team collaboration.

Option Daddresses trust but not the recurring problems.

To improve collaboration, it's essential that the team members understand the importance of the project vision statement and feel empowered to contribute. Setting clear expectations ensures that all participants know the purpose of the meeting and their role in contributing. By encouraging everyone to share their ideas and perspectives, the team can reach a consensus or at least acknowledge differing views in a constructive way. This fosters a collaborative environment where team members feel their input is valued.

Pull communication is most effective for a distributed team working across multiple locations, especially when task-oriented communications and discussion boards are involved. With pull communication, team members can access information when needed, such as through shared documents, wikis, or discussion boards. This ensures that communication is effective and available asynchronously, allowing the team to collaborate and stay informed without needing to be online at the same time. This method is particularly useful when managing a geographically dispersed team.

The correct answer is A — Lead the team and help them to constantly improve the processes in the project.

The Scrum Master is responsible for ensuring that retrospective action items are tracked and followed up on. While the team owns the improvement actions, the Scrum Master provides support, accountability, and facilitation to ensure that continuous improvement happens.

PMI Agile Practice Guide:

“The Scrum Master facilitates continuous improvement by helping the team reflect, identify actions, and ensure those actions are implemented.”

(PMI Agile Practice Guide, Section 5.8 – Retrospectives)

Mike Griffiths:

“Retrospectives are only effective if outcomes are tracked. The Scrum Master ensures improvement ideas are not forgotten and become part of the team’s evolution.”

(PMI-ACP Exam Prep, Chapter 7 – Continuous Improvement)

Incorrect options:

B uses a confrontational tone—contrary to servant leadership.

C implies micro-management and contradicts self-organization.

D avoids responsibility for facilitating improvements.

Answer: A

—

To estimate the project's conclusion using velocity, we use the formula:

Given:

Velocity = 40 story points per sprint

Remaining Work = 240 story points

Sprint Duration = 2 weeks

Since each sprint is 2 weeks, the total duration will be:

6 × 2 weeks = 12 weeks = 3 months

The VP plays a key role in shaping the organizational culture and setting expectations for how projects are managed. By coaching the VP on the benefits and expectations of adopting Agile, the agile team member can help the VP understand how Agile can lead to more flexibility, collaboration, and faster delivery of value. This coaching will ensure that the VP is aligned with the Agile transformation, which in turn will influence the broader teams and managers to adopt the necessary mindset and practices for Agile to be effective across the organization.

The correct answer is B — Two-way communication.

Agile thrives on collaboration and transparency. In sprint planning, the product owner presents the business needs (via user stories), and the team responds with estimates and commitments. This mutual communication fosters alignment, shared understanding, and trust, which is characteristic of two-way communication.

PMI Agile Practice Guide:

“Agile projects rely on high levels of communication and collaboration, especially between the product owner and development team.”

(PMI Agile Practice Guide, Section 4.2 – Communications and Collaboration)

Mike Griffiths:

“Two-way communication allows feedback and clarification. Sprint planning is a prime example where the PO and team interact to shape and commit to sprint goals.”

(PMI-ACP Exam Prep, Chapter 4 – Team Performance)

Incorrect options:

A refers to managing emotions, not communication style.

C is unrelated to agile practice.

D (reciprocal communication) is a less common term and not directly aligned with the scenario.

Answer: B

—

Velocity is a team-specific, relative measureof work done in a sprint and should not be used to compare teams. ThePMI Agile Practice Guide (Section 5.4: Estimation and Velocity)andMike Griffiths’ PMI-ACP Exam Prep Book (Chapter 6: Adaptive Planning)highlight that aconsistent and predictable velocityis more valuable than simply trying to exceed estimates, which can lead toovercommitment or burnout.

Option Cis correct: predictability and consistency are hallmarks of agile maturity.

Option AandBfalsely equate velocity across teams.

Option Dvalues overperformance, which may underminesustainable pace.

The correct answer is D – Confirm managers and stakeholders are invited to product review meetings. Agile promotes early and continuous feedback from stakeholders through regular reviews (e.g., sprint reviews or demos). Their active engagement ensures alignment with evolving business needs.

From the PMI Agile Practice Guide:

“Demonstrating working product increments at iteration reviews allows stakeholders to inspect progress, provide feedback, and align expectations. Agile teams rely on these sessions to validate whether the product meets business requirements.”

(PMI Agile Practice Guide, Section 4.2 – Stakeholder Engagement and 5.2 – Reviews)

Mike Griffiths emphasizes:

“Frequent stakeholder reviews reduce risk by capturing early feedback. Stakeholder participation in iteration reviews ensures alignment and continuous validation of business goals.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 3 – Value-Driven Delivery)

Incorrect options:

A includes only the team; stakeholders are critical to product validation.

B is insufficient—product owner alignment alone doesn’t ensure business alignment.

C refers to documentation, not collaboration.

Answer: D

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The correct answer is D – Reestimate all stories including values for A, B, and C. Agile promotes empirical process control, meaning teams adapt based on what they learn. When significant deviations are found in actual effort vs. story point estimates, the team should revisit and refine their estimation process, including reestimating stories to better align with reality.

From the PMI Agile Practice Guide:

“Estimates are revisited based on experience. Teams inspect and adapt during retrospectives, using data to improve future estimation accuracy.”

(PMI Agile Practice Guide, Section 5.3 – Estimation and Planning)

Mike Griffiths writes:

“When estimates prove inaccurate, teams should reestimate affected stories. Estimating is a collaborative process, and learning from past deviations is a key part of adaptive planning.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 5 – Adaptive Planning)

Incorrect options:

A may distort estimation by comparison and not correct the root issue.

B manipulates velocity data and violates agile principles of transparency.

C attempts to “force fit” effort rather than inspect and adapt.

Answer: D

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The correct answer isC – Encourage the team to more frequently interact with all stakeholders. When an agile team is struggling to meet commitments, one key cause is often alack of communication or feedbackfrom key stakeholders. Increasing interaction helps align the team's priorities, clarify requirements, and improve ownership and accountability.

From thePMI Agile Practice Guide:

“Teams that engage in regular, open communication with stakeholders are better able to align with the evolving needs of the business and take ownership of their commitments. Agile coaches support this behavior by facilitating frequent interactions and improving team dynamics.”

(PMI Agile Practice Guide, Section 4.2 – Stakeholder Engagement and 6.2 – Coaching the Agile Team)

Mike Griffiths’ PMI-ACP Exam Prep Bookreinforces this:

“Encouraging frequent stakeholder interaction fosters a sense of ownership in the team. Agile coaches guide teams to seek clarity through communication rather than rely on assumptions.”

(Mike Griffiths, Chapter 4 – Team Performance and Coaching)

Why the other options are incorrect:

A– Involving the sponsor in team-level performance issues may undermine team self-organization.

B– Providing a list of deliverables doesn’t address the root cause (lack of communication or clarity).

D– Upfront product design goes against agile principles and does not improve team ownership or delivery capability.

Answer: C

The correct answer is B – Discuss the issue with the team in the daily stand-up meetings. Agile emphasizes transparency, collaboration, and self-organization. The daily stand-up is an appropriate forum to raise and discuss workload distribution so the team can adjust and support each other.

From the PMI Agile Practice Guide:

“Daily stand-ups are a tool for fostering open communication, uncovering impediments, and adjusting the plan for the day. It enables the team to help each other balance workloads and remove bottlenecks.”

(PMI Agile Practice Guide, Section 5.2 – Daily Stand-Ups)

Mike Griffiths explains:

“Team members should use stand-ups to discuss challenges. If someone is overloaded, the team can identify ways to redistribute work to maintain balance and avoid burnout.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 4 – Team Performance)

Incorrect options:

A escalates the issue unnecessarily and bypasses team self-management.

C is too narrow and private for a team-based issue.

D adds administrative burden without solving the underlying problem.

Answer: B

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The correct answer is D — The team should reevaluate time and cost estimates to reflect the latest understanding of the work effort.

Agile supports progressive elaboration and adaptive planning. When actual effort consistently exceeds estimates, it signals a need to recalibrate estimation practices. The team should revisit their velocity, estimation techniques, and potentially re-estimate upcoming work with improved understanding.

PMI Agile Practice Guide:

“Agile uses adaptive planning, where teams update estimates based on new information. This supports better forecasting and risk management.”

(PMI Agile Practice Guide, Section 5.3 – Estimation and Velocity)

Mike Griffiths:

“Estimation accuracy improves over time. Agile teams regularly inspect estimation practices and adjust based on historical data and team maturity.”

(PMI-ACP Exam Prep, Chapter 5 – Adaptive Planning)

—

Theproduct owneris responsible formaintaining and prioritizing the product backlogbased on stakeholder input. According to thePMI Agile Practice Guide (Section 5.1: Product Backlog and Prioritization)andMike Griffiths’ PMI-ACP Exam Prep Book (Chapter 4: Stakeholder Engagement), when a sponsor is dissatisfied, the product owner should confirm that their needs are clearly prioritized and represented in the backlog.

Option Bis correct: ensuring priorities are accurately captured aligns delivery with stakeholder expectations.

Option Ais reactive and not productive.

Option Cpresumes funding is the issue without confirming alignment.

Option Dundermines the product owner’s role.

When the client needs to release the product earlier than planned to start receiving revenue, the best way to accommodate this request is by focusing on delivering a minimum viable product (MVP). The MVP allows the team to prioritize the most essential features that provide value to the customer, ensuring that the product can be launched quickly, while still addressing the core needs of the business.

By focusing on the MVP, the product can still be launched on time, and the client can start receiving revenue sooner without waiting for the full product to be completed. This aligns with agile principles of delivering valuable, incremental releases.

The correct answer is D – Develop and distribute a high-level summary of how Agile offers greater benefits than predictive to the organization's executive directors, and if executive directors agree with the summary, distribute it organization-wide.

Cultural change must be supported from the top. Executive buy-in is crucial for any organizational transformation. Agile coaches work with leadership to promote Agile values, educate key decision-makers, and cascade change throughout the organization in a structured and supported way.

From the PMI Agile Practice Guide:

“Cultural change requires executive sponsorship. Coaches must engage with senior leadership to build understanding, alignment, and support before broader rollout.”

(PMI Agile Practice Guide, Section 2.1 – Introducing Agile)

Mike Griffiths confirms:

“Agile adoption is most effective when leadership embraces its principles. Change must be seeded and supported at the executive level before diffusing to teams.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 2 – Agile Mindset)

Other options:

A gives control to mid-management, which may hinder transformation.

B misdirects effort (vendors, not coaching focus).

C risks premature deployment without leadership support.

Answer: D

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The correct answer isC – Initiate an estimation sessionbecause agile planning isiterative and collaborative. When delivery timing is in question, especially during a release planning session, the team must firstestimatethe size of the work (epics and user stories). Once estimates are made (often using story points or relative sizing techniques), velocity can be used to forecast delivery timelines.

From thePMI Agile Practice Guide:

“Estimation is typically performed at the beginning of a release or iteration planning session to determine how much work can be completed. Teams use estimation to size items and then apply their known or projected velocity to forecast completion.”

(PMI Agile Practice Guide, Section 5.3 – Estimation and Velocity)

Mike Griffiths’ PMI-ACP Exam Prep Bookalso states:

“Before making any delivery commitments, teams should first engage in collaborative estimation to understand the scope and effort of the work. These estimates then inform velocity-based forecasting.”

(Mike Griffiths, Chapter 5 – Adaptive Planning)

Why the other options are incorrect:

A– Scrum Masters do not estimate work; estimation is a team activity.

B– You cannot determine deliverables based on velocity until the work has been estimated.

D– Historical data can support forecasting but must be preceded by proper estimation of current backlog items.

Answer: C

Agile valuesactive stakeholder collaboration and transparency. The best way to address stakeholder concerns is toengage them directlyin the feedback loop. ThePMI Agile Practice Guide (Section 7.2: Stakeholder Engagement)andMike Griffiths’ PMI-ACP Exam Prep Book (Chapter 4: Stakeholder Engagement)both recommend inviting stakeholders toiteration reviewsor demos to provide updates and gather feedback.

Option Cis correct: inviting the regional sales manager to the review fosters transparency and collaboration.

Option AandBdismiss valid stakeholder input, which goes against agile principles.

Option Dis overly cautious and does not proactively resolve the issue.

In Agile, one of the key principles is to provide continuous feedback and integration throughout the development process, ensuring that components are tested, integrated, and iterated upon regularly. By separating the work into three teams that work independently and only integrate at the end, the strategy risks delaying feedback and potentially causing integration problems. This approach could lead to significant issues when the components are eventually integrated, as they may not work together as expected due to lack of ongoing collaboration and integration. Therefore, working in parallel with proper continuous feedback and integration is crucial in Agile to minimize risks and ensure smooth delivery.

Spikes are valuable for reducing uncertainty, but agile discouragesspending multiple sprints solely on spikeswithout delivering value. According to thePMI Agile Practice Guide (Section 5.2 Spikes and Exploration)andMike Griffiths’ PMI-ACP Exam Prep Book (Chapter 6: Adaptive Planning), learning and delivery should occurconcurrentlywhenever possible. Teams should strive toinclude high-priority deliverables alongside spikes, particularly in early sprints, to build momentum and maintain stakeholder engagement.

Option Cis correct: executing high-priority stories in parallel with spikes promotes learning and value delivery.

Option AandDsupport spikes but ignore the risk ofdelayed value.

Option Bis valid but administrative; the better choice is to avoid needing prolonged spike sprints at all.

Iteration reviews (or sprint reviews) are designed to demonstratecompleted, potentially shippable product increments. According to thePMI Agile Practice Guide (Section 5.3 Sprint Review and Acceptance), the purpose of the iteration review is toshowcase work that meets the Definition of Done (DoD)and to receivestakeholder feedback. Demonstrating incomplete or in-progress stories can mislead stakeholders about progress and reduce trust in the team.

Mike Griffiths in thePMI-ACP Exam Prep Book (Chapter 6: Value-Driven Delivery)emphasizes the importance of showing only completed work to maintain transparency and clarity in stakeholder communication.

Option Ais correct: only completed stories should be demoed to ensure expectations are managed effectively.

Option BandCare not part of the typical iteration review agenda unless explicitly required.

Option Dis incorrect, as it blurs the line between done and in-progress work.

The correct answer is A – Facilitate team agreement on the definition of done (DoD) during the chartering process.

The “Definition of Done” is a shared understanding among the team of what it means for work to be considered complete. Disputes over whether a deliverable is done usually arise due to the lack of a clearly defined and agreed-upon DoD.

From the PMI Agile Practice Guide:

“Teams should define and agree on the Definition of Done (DoD) early. This shared understanding reduces ambiguity and misalignment over when a task is complete.”

(PMI Agile Practice Guide, Section 5.2 – Definition of Done and Acceptance Criteria)

Mike Griffiths emphasizes:

“The Definition of Done provides clarity, especially in multi-functional teams. It avoids misunderstandings and disputes about work completeness.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 5 – Adaptive Planning)

Why other options fall short:

B refers to a team formation stage but doesn’t address the root cause of conflict.

C and D help improve backlog clarity but don’t resolve issues around completion criteria.

Answer: A

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The correct answer is C – Identify and monitor issues through a risk burndown chart.

Risk burndown charts track how risk exposure is increasing or decreasing over time. This agile artifact is used to communicate risk trends and drive conversations around risk mitigation. It’s especially useful when risks threaten iteration goals or release timelines.

From the PMI Agile Practice Guide:

“Risk burndown charts are visual tools that track remaining project risk. They help identify whether risks are increasing or decreasing and enable proactive management.”

(PMI Agile Practice Guide, Section 3.5 – Risk Management in Agile)

Mike Griffiths explains:

“Tracking risks visually, such as in a risk burndown chart, helps stakeholders understand exposure levels and fosters risk-mitigation behavior across the team.”

(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 6 – Risk Management)

Why the other options fall short:

A delays action and does not help real-time monitoring.

B tracks tasks, not risk.

D (issue log) may help but lacks the proactive visual trend tracking provided by a burndown chart.

Answer: C

When a team reports that user stories are unclear or lack sufficient detail, the correct agile response is to fostercollaborative refinement and shared understanding. Auser story workshopis a well-recognized practice that involves the team and product owner collaborating to write, clarify, and refine stories. This is supported by thePMI Agile Practice Guide (Section 5.2: User Stories and Backlog Refinement), which recommends story-writing workshops as a proactive way to clarify requirements.

Mike Griffiths in thePMI-ACP Exam Prep Book (Chapter 6: Adaptive Planning)notes that good agile teams collaboratively refine stories in grooming sessions or workshops to ensure shared clarity and alignment.

Option Cis correct: a workshop enables both the team and product owner to collaborate in improving story clarity.

Option Aoversimplifies the solution—acceptance criteria alone don’t fully define a story.

Option Bmisuses the retrospective, which is for process improvement, not story editing.

Option Descalates prematurely and undermines team ownership and collaboration.

The correct answer is A – Add code cleanup activities to the product backlog and request prioritization by the product owner. In Agile, technical debt should be made visible and managed like any other backlog item. The product owner is responsible for backlog prioritization and must balance feature delivery with quality-related tasks.

From the PMI Agile Practice Guide:

“Technical debt should be made transparent and included in the product backlog. Teams should advocate for addressing it, and the product owner prioritizes its resolution based on the impact to future work.”

(PMI Agile Practice Guide, Section 5.5 – Technical Debt)

Mike Griffiths’ guidance reinforces this:

“Technical debt erodes long-term productivity and must be tracked and addressed. Agile teams collaborate with product owners to prioritize and schedule code cleanup or refactoring activities.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 7 – Continuous Improvement)

Incorrect options:

B and C bypass the product owner’s prioritization role.

D delays action unnecessarily and misrepresents Agile’s emphasis on transparency and early resolution.

Answer: A

Agile promotescross-functional teamsandreducing bottlenecksthrough knowledge sharing and skill development. ThePMI Agile Practice Guide (Section 4.3.3: Cross-functional Teams)recommends that team members developT-shaped skillsto handle more types of work. Mike Griffiths in thePMI-ACP Exam Prep Book (Chapter 3: Team Performance)advocates forskill broadeningto improve team throughput and resilience.

Option Ais correct: cross-training removes dependencies and improves flow.

Option Bdelays action and prolongs the issue.

Option Creduces delivery capacity rather than addressing the root cause.

Option Darbitrarily limits scope and doesn’t resolve the underlying skill gap.

Continuous delivery is a key practice in DevOps, ensuring that code is always in a deployable state. This practice allows for faster, more reliable releases, promoting automation and consistent feedback loops in the development process. It helps teams to iterate quickly and deploy changes frequently, which is a hallmark of DevOps.

The correct answer isC – Facilitate a conversation about the user story between the development team and the product owner.In Agile,collaboration,self-organization, andface-to-face conversationare foundational principles for resolving disagreements and achieving a shared understanding.

According to thePMI Agile Practice Guide:

“The agile practitioner facilitates healthy communication and constructive dialogue between the product owner and the development team to align understanding and priorities. Agile coaches and Scrum Masters serve the team by removing obstacles to collaboration, not by acting as decision-makers.”

(PMI Agile Practice Guide, Section 6.3 – Facilitating Agile Practices)

Further, the guide emphasizes:

“Effective teams discuss issues collaboratively. When disagreements arise, the agile leader’s role is to facilitate communication and resolution through shared understanding, not to dictate decisions.”

(PMI Agile Practice Guide, Section 4.1 – Agile Mindset and Behaviors)

Mike Griffiths’ PMI-ACP Exam Prep Bookalso states:

“Agile encourages close collaboration between business and technical teams. When conflicts arise regarding a user story, the agile practitioner’s role is to facilitate meaningful discussions to ensure mutual understanding and team-driven resolution.”

(Mike Griffiths, Chapter 4 – Team Performance)

Why the other options are incorrect:

Aundermines team self-organization and implies a command-and-control model.

Bis confrontational and goes against agile values of respect and collaboration.

Dcontradicts the facilitative role of the agile practitioner, who should not act as an authoritative decision-maker.

Thus, the most agile-consistent approach is toenable conversation and clarity between roles.

Answer: C

The correct answer is C – Use class of service. In Kanban, the Class of Service (CoS) model is a key technique for prioritization and flow management. It helps teams decide which work items should be expedited, delayed, or treated as standard. Using CoS enables teams to handle tasks based on urgency, business value, and risk.

From PMI Agile Practice Guide:

“Classes of service define the rules by which work is selected, prioritized, and delivered. They help make prioritization policies explicit and transparent to stakeholders and team members.”

(PMI Agile Practice Guide, Section 5.4 – Kanban and Flow-Based Approaches)

From Mike Griffiths’ PMI-ACP Exam Prep Book:

“Class of service models—such as ‘Expedite’, ‘Fixed Delivery Date’, ‘Standard’, or ‘Intangible’—allow teams to prioritize tasks by business value, risk, and urgency. This is particularly useful in Kanban systems where items flow continuously.”

(Mike Griffiths, Chapter 3 – Value-Driven Delivery / Kanban Practices)

Option A (involving the product owner) is more applicable to Scrum teams; Kanban teams often have shared ownership of flow.

Option B (reviewing WIP limits) affects flow but doesn’t guide task prioritization.

Option D (measuring lead time) helps with process analysis but not immediate prioritization.

Answer: C

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The correct answer is D – Facilitate a just-in-time exploration of the functionality by the customer and the team.

Agile promotes emergent planning and just-in-time elaboration. When a customer cannot clearly define how a feature should function, collaborative exploration at the point of need (just-in-time) ensures shared understanding, timely feedback, and minimized waste.

From the PMI Agile Practice Guide:

“User stories are deliberately kept light to encourage conversation. These conversations often occur just before the story is scheduled for development—known as just-in-time elaboration.”

(PMI Agile Practice Guide, Section 5.2 – Backlog Preparation and Refinement)

Andy Crowe also explains:

“Agile teams defer detail until the last responsible moment. This supports flexibility and better understanding through collaboration. Facilitating exploration sessions when needed helps clarify expectations and reduce uncertainty.”

(Andy Crowe, PMI-ACP Exam Prep, Chapter 5 – Value Delivery)

Why other options are less suitable:

A may be helpful for technical uncertainty, but the issue here is lack of functional clarity from the customer.

B (iteration 0) is more of a preparatory stage; it is not typically used mid-project.

C suggests decomposition but without resolving the lack of understanding; it assumes the problem is granularity, not clarity.

Hence, the correct agile action is to engage collaboratively at the point of need: D

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In Scrum, theproduct owneris the primary point of contact betweenstakeholders and the development team. According to thePMI Agile Practice Guide (Section 3.3: Roles and Responsibilities), the Scrum Master ensures thatcommunications flow properlyand protects the team from distractions.

Mike Griffiths in thePMI-ACP Exam Prep Book (Chapter 4: Stakeholder Engagement)emphasizes the importance of having asingle point of contactfor stakeholder feedback to avoid miscommunication and overload.

Option Ais correct: redirecting communication through the product owner keeps the team focused and the backlog structured.

Option Bis unprofessional and discourages stakeholder engagement.

Option Cbypasses review and prioritization—backlog management should be intentional.

Option Dcould blur roles and bypass proper channels.

The sponsor is looking at the product roadmap, which is a visual representation of the product's planned features and their expected delivery timelines across multiple releases. It typically shows the major milestones, planned releases, and features grouped by their respective release numbers. This aligns with the sponsor's inquiry about when a specific feature will be ready, as the roadmap provides a high-level view of the product's development and release schedule.

At this point in the planning process, the team has not yet gathered enough data to provide a precise release date. The team's velocity (the amount of work they can complete in each iteration) has not been established, and the team needs some iterations to stabilize and gather insights. However, they can offer a broad range based on the current understanding of the backlog and priorities. This allows the sponsor to have a rough expectation while also managing the uncertainty involved at this stage in the process.