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an application to onboard new bank customers create child cases for each account that the
customer opens.
You need to configure a report definition that lists new customer cases created in a given day and the
average opening balance for all account child cases for each customer.
which reporting feature do you use?
a standard agent has auto queue management enabled, runs periodically, and is set to retry once.
select the run time behavior if processing fails for one of the tasks in the agent queue.
A call center uses Pega Customer Service. Where does Pega Customer Service fit into the enterprise architecture?
You deplyed a pega web mashup implementation into production and are using IACAuthentication.
which two action ensure that the external authentication module, and not another source, has validated the user?
your application connects to two REST services that list details about bank offices.
One REST service uses a postal code as a GET parameter and returns a detailed list of bank officers in that postal code.
the other REST service uses a city name as a GET parameter and returns a datailed list of back offices in
cities with that name. The application uses data pages to cache details about bank offices.
which approach do you use to populate a data page with a list of bank offices in a postal code from the REST service?
Security policies need to be configured for a newly developed Pega application using basic credential authentication. The lockout policy configuration must lock out users after three failed login attempts. The configuration must exclude Administrator or Executive operators from the lockout.
How do you achieve this requirement?
Which two actions can yon perform to improve the guardrails compliance score of an application? (Choose
A shipping case needs to wait n specific time period before progressing in its flow. The developer is considering using ;i wait shape or an assignment with an SI A to perform this (unction.
Identify the two requirements for which a wait shape is the simpler approach. (Choose Two)
Which of the following Skin rule customizations help satisfy the stated requirements?
An application consisting of a single case requires sending correspondence at a designated time with minimal delay. The existing solution uses an assignment to pause the case until an SLA invokes the escalation activity that sends the correspondence. Occasionally there is a delay in sending the correspondence.
Which two factors contribute to the delay? (Choose Two)
select and move the three option that are required for tracing an agent on one of the nodes in a cluster to the step column and place them in the correct order
A Pega application locally stores the same set of codes defined by and used within an external system of record. The Page application does not locally store the labels associated to these codes. During case processing, the displayed labels for this set of codes are sourced from the external system of record. On any given day, the label associated to a code may change. You are asked to implement a report definition that displays the current label associated to each code whenever the report is run.
How do you design a Pega application to meet this requirement?
XYZ corp has requirement to send an email to every person who has used a certain service in the previous month thanking them for doing business with XYZ. Generating and sending these emails take a certain amount of time XYZ wants these email processed as quickly as possible to avoid interfering with emails sent during business hours.XYZ also wants to ensure that the thank-you email is not sent to the same person twice
You are working on an insurance claims application that receives claims through email. The company receives 500 emails per hour. the insurance company promises a 24-hour response time to receives and verify the clain. After the claim is verified. The system automatically responds with email containing the claim ID.
The application is developed in the Pega cloud environment. The production environment is currently running on premises.
What is your recommendation to ensure that insurance company can meet the 24-hour response time requirement for claims submitted by email?
A shipping case needs to wait a specific time period before progressing in its flow. The developer is considering using a wait shape or an assignment with an SLA to perform this function.
Identify the two requirements for which a wait shape is the simpler approach. (Choose Two)
XYZ corp sells products that can be researched and ordered within a single screen. After the user submits the order, only the ID for each ordered product is propagated to a product child case. An additional property within the product child case reference a data page that displays product detail. XYZ wants you to define a report that shows detail about each product associated within a given order case.
In which class do you optimize the detail properties for the product?
What two recommendations do you provide to the development team to ensure the performance of the Pega application does not degrade over time? (Choose Two)
TESTED 27 Apr 2024
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Graphical user interface, application
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