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1z0-1196-25 Oracle Utilities Customer to Meter and Customer Cloud Service 2025 Implementation Professional Questions and Answers

Questions 4

An adjustment is based on an Adjustment Type. Which three statements are correct regarding Adjustment Types?

Options:

A.

They control how adjustments appear on a customer’s bills.

B.

They control the valid Adjustment Profiles that adjustment types can belong to.

C.

They can default an Adjustment Amount to adjustments.

D.

They control whether a rate is to be called to calculate an adjustment amount.

E.

They control the valid Service Agreement (SA) Types that adjustments can be linked to.

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Questions 5

A Landlord Agreement maintains a landlord’s service reversion preferences. Which two statements are correct for landlord agreements?

Options:

A.

Reversion terms are always applied to all types of service at a premise.

B.

Different reversion terms can be defined for each type of service.

C.

The Landlord Agreement Type defines the reversion terms for a landlord agreement.

D.

The Landlord Agreement check box on the tenant’s service agreement being stopped indicates if a service agreement may be created against the landlord’s account.

E.

Reversion terms can be seasonal.

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Questions 6

An issue is detected in a frozen bill segment prior to a bill being completed and sent out. If the frozen bill segment is then cancelled and rebilled, which two statements are correct after the bill has been completed?

Options:

A.

Both the originating and cancellation financial transactions are swept onto the same bill and the Show on Bill switches on the financial transactions will be deselected.

B.

The bill will include both the original bill segment that was cancelled and the new billsegment details for the customer to see.

C.

The bill will only include the newly created bill segment details for the customer to see and the cancelled bill segment details will be suppressed from all subsequent bills.

D.

The bill will only include the newly created bill segment details for the customer to see and the cancelled bill segment details will be included in the following bill.

E.

Both the originating and cancellation financial transactions are swept onto the same bill and the Show on Bill switches on the financial transactions will be selected.

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Questions 7

A bill can be completed when every bill segment on a bill is error-free. Which two statements are correct regarding a completed bill?

Options:

A.

A Bill Route Type on a bill routing record can be changed if the completed bill's details have not been downloaded/extracted.

B.

The number of completed bills that may be reopened is configurable (provided specific conditions are satisfied for each bill).

C.

Bill segments can only be canceled or rebilled if a completed bill has been reopened.

D.

Only the latest completed bill may be reopened (provided specific conditions are satisfied).

E.

A single bill routing record contains the list of all persons who are to receive a copy of the completed bill.

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Questions 8

What is the recommended way an adjustment can be levied when a service agreement is created?

Options:

A.

Define an Adjustment Type on the service agreement’s SA Type.

B.

Plug-in an algorithm into the SA Activation plug-in spot to create an adjustment on the service agreement’s SA Type.

C.

Define an Adjustment Type on the service agreement’s start option.

D.

Plug-in an Enter or Exit algorithm on the Active state of the service agreement’s business object to create an adjustment.

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Questions 9

A business user can use agent-assisted process flows for processing start/stop/transfer service requests. What can create and/or update applicable customer-related records when using this approach?

Options:

A.

Process Flow

B.

Child Service Tasks

C.

Parent Customer Service Request

D.

Child Customer Service Requests

E.

Parent Service Task

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Questions 10

Meters are a type of device, which can be physical or virtual objects, that can produce data to be handled by the system. Which two statements are true regarding meters?

Options:

A.

One or more measuring components can be associated with a meter's device configuration.

B.

Only one measuring component can be associated with a meter's device configuration.

C.

Only one device configuration can be associated with a meter.

D.

One or more device configurations can be associated with a meter over time.

E.

A meter can only have scalar or interval measuring components associated with it.

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Questions 11

In Customer to Meter, which application component captures the source record that contains information on where an asset/device is installed?

Options:

A.

Operational Device Management

B.

Customer Care and Billing

C.

Meter Data Management

D.

Digital Asset Management

E.

Work and Asset Management

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Questions 12

Which three statements are true regarding Financial Transaction creation algorithms?

Options:

A.

They control how the payoff balance is affected.

B.

They control when a Financial Transaction is to be swept onto a bill.

C.

They control when a Financial Transaction's details are ready to be posted to the General Ledger.

D.

They control if and how the General Ledger entries are created.

E.

They control how the current balance is affected.

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Questions 13

A bill is used to communicate changes in the financial obligations to a customer. For which entity is a bill produced?

Options:

A.

Service Agreement

B.

Person

C.

Landlord Agreement

D.

Account

E.

Customer

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Questions 14

An implementation can use agent-assisted process flows for processing start/stop/transfer service requests. Which life-cycle state on a parent Customer Service Request business object should be used to process any prerequisites to starting service for processing start or transfer service requests?

Options:

A.

Start Service Processing

B.

Waiting for Additional Actions

C.

Waiting for Completion

D.

Pending

E.

Start Service Set Up

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Questions 15

Which two statements correctly describe important concepts about service points?

Options:

A.

Over time, different metered devices may be installed at a service point.

B.

A premise may have zero, one, or more service points linked to it.

C.

A service point's status indicates if the installed device is turned off.

D.

A service point may have one or more metered devices installed at the same time.

E.

One service point exists for a property where multiple metered services are delivered.

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Questions 16

An implementation is configuring VEE groups to include rules to be run when loading initial measurement data (IMD). What can a VEE group be directly associated with?

Options:

A.

Device Configuration Type and Device Configuration

B.

Measuring Component Type and Measuring Component

C.

Device Type only

D.

Measuring Component Type only

E.

Device Type and Device

F.

Device Configuration Type only

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Exam Code: 1z0-1196-25
Exam Name: Oracle Utilities Customer to Meter and Customer Cloud Service 2025 Implementation Professional
Last Update: Oct 15, 2025
Questions: 55

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