MS-700 Managing Microsoft Teams Questions and Answers

https://docs .microsoft.c om/en-us/microsoftteams/messaging-policies-in-te ams

Microsoft Teams admin center > Org-wide settings > Guest access > Make private calls = off.

Create information barrier segments first, then create information barrier policy based on the segments then start the information barrier application.

https:// docs.microsoft.com/en-us/azure/active-directory/b2b/delegate-invitations

https://docs.microsoft.com/en-us/microsoftteams/manage-external-access https://doc s.microso ft.com/en-us/azure/active-directory/b2b/allow-deny-list

http://blog.schertz.name/2019/07/cus tomizing-microsoft-teams -meeting-invitations/

https://docs.microsof t.com/en-us/microsoftteams/cloud-recording

https://docs.microsoft.com/en-us/microsoft-365/a dmin/create-groups/compar e-groups?view=o3 65-worldwide

To ensure that when users dial emergency numbers, the call is routed based on the user’s current location, you need to enable the external location lookup mode in Teams. This mode allows Teams to use the location services of the device’s operating system to suggest an emergency address for the user. The user can then confirm, edit, or enter a new address, which will be used to route the emergency call to the appropriate Public Safety Answering Point (PSAP). Here are the steps to follow:

Sign in to the Teams admin center with your admin credentials.

Go to  Voice   >   Emergency policies .

Select  Add .

Enter a name for the emergency calling policy, for example, “E911WFH”.

Turn on  External location lookup mode .

Select  Apply  to create the policy.

To assign the policy to the users who need it, go to  Users  on the left menu and select the users that you want to apply the policy to. You can use the filters or the search box to find them.

On the right pane, under  Policies , select  Edit  next to  Emergency calling policy .

Choose the policy that you created from the drop-down list and click  Apply .

To ensure that a team named US Sales automatically contains all the users that have the department attribute set to Sales, you need to create a dynamic team based on Azure AD group dynamic membership rules. Here are the steps to follow:

Create a new team in Microsoft Teams as you would to create a normal team. Name it US Sales. If the team already exists, you can skip this step.

Sign in to the Azure portal with your admin credentials.

Go to Azure Active Directory  >  Groups. Find the group that corresponds to the US Sales team and select it.

On the group details page, select Properties on the left menu and change the membership type to Dynamic user. Click Save.

On the same page, select Dynamic membership rules on the left menu and add an expression that dynamically retrieves the users that have the department attribute set to Sales. In this case, the expression is  user.department -eq " Sales " . Click Save.

That’s it. You have successfully created a dynamic team for US Sales. This means that only users with the department attribute set to Sales will be added or removed from the team automatically.  You can also modify the expression to include other criteria, such as location, jo b title, or manage

To prevent users from deleting messages posted in private chats and channels, you need to manage the messaging policies in Teams. Here are the steps to follow:

Sign in to the Teams admin center with your admin credentials.

Go to  Teams apps   >   Messaging policies .

Select the policy that you want to modify, such as the global (Org-wide default) policy or a custom policy.

Turn off the following settings:  Owners can delete sent messages ,  Users can delete sent messages , and  Users can edit sent messages .

Click  Save  to apply the changes.

To configure a virtual receptionist for your company’s main office, you can use the Teams admin center to create and assign an auto attendant. An auto attendant is a voice menu system that allows callers to be transferred to an extension or a queue without speaking to an operator or receptionist. Here are the steps to create and assign an auto attendant that meets your requirements:

Sign in to the Teams admin center with your Microsoft 365 username and password.

In the left navigation, go to Voice > Auto attendants.

Click Add (+) to create a new auto attendant.

In the Basics tab, enter a name and an optional description for the auto attendant, such as “Main Office Receptionist”.

Under Phone number, select Assign and then choose a service number from the list or click Add new number to get a new one. A service number is a type of phone number that can handle hundreds of simultaneous calls and is used for services such as audio conferencing, auto attendants, and call queues.

Click Apply and then Next.

In the Greeting and menu tab, under Greeting, select Custom and then click Upload audio file to upload a recorded greeting message for the callers, such as “Welcome to Microsoft. Please listen carefully to the following options.”

Under Menu options, click Add (+) and then select Key press from the drop-down menu.

In the Key press box, enter 1 and then select Dial by name from the Action drop-down menu. This will allow callers to press 1 for the company directory to lookup by name.

Click Add (+) again and then select Key press from the drop-down menu.

In the Key press box, enter 0 and then select Play audio file from the Action drop-down menu. This will allow callers to press 0 to hear the company address.

Click Upload audio file and then upload a recorded message with the company address, such as “Our main office is located at 1 Microsoft Way, Redmond.”

Under Menu options, turn on the toggle for Repeat menu until caller hangs up or presses #. This will offer the same menu at all times.

Click Next.

In the Business hours tab, under Business hours, select 24/7 from the drop-down menu. This will make the auto attendant available at all times.

Click Next.

In the Review tab, review your settings and then click Save.

Now, you have configured a virtual receptionist for your company’s main office that meets your requirements.

To prevent guest users from calling your company’s Teams users, you need to turn off the calling capability for guests in the Teams admin center. Here are the steps to follow:

Sign in to the Teams admin center with your admin credentials.

Go to  Users   >   Guest access .

Turn off the  Make private calls  setting. This will disable the peer-to-peer calling feature for guests.

Click  Save  to apply the changes

To ensure that users can perform the following actions:

Record Teams calls and Teams meeting.

Transcribe Teams calls and Teams meeting.

You need to do the following:

Turn on the recording and transcription settings in the Teams admin center. This will allow users to start and stop recording and transcription during a meeting or call. The recording and transcription will be stored in OneDrive or SharePoint and available in the meeting chat or channel conversation. For more details, see  Record a meeting in Microsoft Teams .

Turn on the transcription and captions settings in the Teams admin center. This will enable automatic transcription and captions for meeting recordings. Users can play back the recordings with closed captions and review the transcript in the Recording & Transcripts tab in Teams. For more details, see  Configure transcription and captions for Teams meetings .

Turn on the live transcription settings in the Teams admin center. This will allow users to view live transcription during a meeting or call. Users can also download the transcript after the meeting or call. For more details, see  View live transcription in Microsoft Teams meetings .

To prevent incoming Teams call notifications when users are already on a Teams call or in a Teams meeting, you can use the Teams admin center to enable the Mute notifications during meetings and calls option. This option will suppress the incoming call notifications without rejecting the call. The caller will still hear the ringing tone and the callee can still answer the call from the Teams app or the taskbar. Here are the steps to enable this option:

Sign in to the Teams admin center with your Microsoft 365 username and password 1 .

In the left navigation, go to Teams > Teams update policies.

Select an existing policy or create a new one by clicking Add.

In the Update policy pane, under Meetings and calls, turn on the toggle for Mute notifications during meetings and calls.

Click Save and then Close.

Note: You can assign different update policies to different users or groups of users. For more information, see Manage update policies in Microsoft Teams 2 .

To acquire a dedicated Microsoft dial-in bridge number from either 431 or 343 area codes in Canada, you need to use the Teams admin center to request and assign a service number. A service number is a type of phone number that can handle hundreds of simultaneous calls and is used for services such as audio conferencing, auto attendants, and call queues. Here are the steps to follow:

Sign in to the Teams admin center with your Microsoft 365 username and password 1 .

In the left navigation, go to Voice > Phone numbers.

Click Add (+) and then select New service numbers.

In the New service numbers pane, select the country or region as Canada, the number type as Toll or Toll-free, and the location as Manitoba (for 431 area code) or Ontario (for 343 area code).

Enter the quantity of numbers that you need and then click Next.

Review your order details and then click Submit request.

Wait for an email confirmation that your request has been processed. This may take up to 24 hours.

After you receive the confirmation email, go back to the Teams admin center and click Refresh on the Phone numbers page. You should see the new service numbers that you requested.

To assign a service number to your audio conferencing bridge, go to Meetings > Conference bridges and then click Edit next to Default toll or toll-free number.

In the Edit default toll or toll-free number pane, select one of the new service numbers that you acquired from the drop-down menu and then click Apply.

Now, you have acquired and assigned a dedicated Microsoft dial-in bridge number from either 431 or 343 area codes in Canada.

To ensure that only users from litwareinc.com can be added to Teams as guest users, you need to configure the guest access settings in Azure Active Directory (AAD). Here are the steps to follow:

Sign in to the Azure portal with your admin credentials.

Go to Azure Active Directory  >  External identities  >  External collaboration settings.

Under Collaboration restrictions, select Allow invitations only to the specified domains (most restrictive).

In the Allow invitations to these domains box, enter litwareinc.com. You can also add more domains if you want, separated by commas.

Click Save to apply the settings.

That’s it. You have successfully restricted the guest access in Teams to a specific domain. This means that only users with email addresses from litwareinc.com can be invited as guests to your teams.  You can also prevent guests from being added to a specific team by using sensitivity labels 1  or PowerShell 2 .

To create a Microsoft 365 group named TeamsAdmin that can manage Teams Phone configurations without being able to manage teams and channels, you need to use PowerShell to create the group and assign the Teams Communications Administrator role to it. Here are the steps to follow:

Install the Azure Active Directory PowerShell for Graph module by running the following cmdlet:

Install-Module -Name AzureAD

Connect to Azure Active Directory by running the following cmdlet and entering your Microsoft 365 username and password:

Connect-AzureA Create a new Microsoft 365 group named TeamsAdmin by running the following cmdlet:

New-AzureADMSGroup -DisplayName " TeamsAdmin " -Description " Group for managing Teams Phone configurations " -MailEnabled $false -MailNickName " TeamsAdmin " -SecurityEnabled $true -GroupTypes " Unified "

Get the object ID of the new group by running the following cmdlet:

Get-AzureADMSGroup -Filter " DisplayName eq ' TeamsAdmin ' "

Copy the object ID from the output and assign it to a variable, such as $groupID, by running the following cmdlet:

$groupID = " your-object-i Install the Microsoft Teams PowerShell module by running the following cmdlet:

Install-Module -Name MicrosoftTeams

Connect to Microsoft Teams by running the following cmdlet and entering your Microsoft 365 username and password:

Connect-MicrosoftTeams

Get the role ID of the Teams Communications Administrator role by running the following cmdlet:

Get-CsOnlineRole -Identity " Teams Communications Administrator "

Copy the role ID from the output and assign it to a variable, such as $roleID, by running the following cmdlet:

$roleID = " your-role-id "

Assign the Teams Communications Administrator role to the TeamsAdmin group by running the following cmdlet:

New-CsOnlineRoleAssignment -SecurityGroupId $groupID -RoleDefinitionName $roleID

Now, you have created a Microsoft 365 group named TeamsAdmin that can manage Teams Phone configurations without being able to manage teams and channels. You can add members to this group by using the Azure Active Directory admin center or PowerShell.