The program director of a four-year program, estimated to require 600.000 person-days effort, notices that team morale has decreased over the last three months. The program is at a critical stage with 70% completion through the last phase. A number of defects are found that result in teams working additional hours. The program director requests that the program management office (PMO) gather metrics to monitor the situation
Which of the following metrics should the PMO capture on a monthly basis?
A program sponsor is concerned about the status of high-priority risks and budget variances. The program manager should refer lo which of the following?
A new component project is approved by the program governance board. The funding for this component project will be provided by an organization different from the organization funding the program
Would this be an acceptable funding arrangement?
A company CEO meets with key customers to learn how they can be better served Alter discovering that some executive team members disagree with each other, the CEO asks the program management office (PWO) to develop a program to better serve key customers based on their strategic importance to the company's long-term goals.
What should the program manager do to establish and successfully manage the program's direction?
A program manager is appointed to manage a new program. The organization's leadership has specified a list of benefits (hat the program should deliver and has requested that the program manager determine when incremental benefits can be realized.
What should the program manager do first?
Company A acquires company B. which leads to a two-year program lo integrate the processes and systems Company B uses a different project management process, and the company's staff is unhappy about the acquisition As a result company B's project team fails to provide status and cost data in a format that conforms to the program standards.
What should the program manager do first?
A telephone facility and an electrical facility are required in a tunnel. To reduce the effects of EMI and eliminate the need for additional shielding of the cables, where would each facility be placed?
Which two of the following items should be considered for inclusion in a comprehensive working outline of a SoW? (Select two options.)
The program manager of a multinational program must reconcile data including subject matter experts* labor hour estimates and other direct resource hour estimates. In addition the program manager must prepare the cash flow analysis
Which of the following should be considered to get a baseline budget?
What is the MINIMUM clearance needed between the front of the telephone booth and any wall or fixture for most installations?
Conducted coupling may affect electronic devices primarily through which two of the following means'? (Select two options.)
In an office area, a consultant needs to add the location of a fax machine to the plan. What is the approximated floor area that a fax machine occupies?
A municipal agency manages a city's water and wastewater infrastructure. A regulation requires the replacement of sewer lines throughout the city at a cost of US$2 billion over 30 years
The city has been managing this program with various program teams, and has a project controls office In place to track protects separate from the program management team A program manager is hired to standardize all deliverables from component projects under the program.
What should the program manager do next?
You are designing a system requiring the transmission of data. Your system must perform higher than ________ kHz in order to do so.
To accommodate telephone, data, CATV, security and multimedia, a MINIMUM of ________ strands of optical fiber auxiliary disconnect outlet (ADO) cable should be provided.
Which of the following team members is responsible for ensuring compliance with me contract documents (CDP
An insurance company launches a program to consolidate the multiple systems used by its agents This program will benefit stakeholders by offering efficient policy administration processes, improved customer service and the ability to grow market share However, since the new program will also introduce new policies and pricing controls, some stakeholders are opposed to its implementation
To obtain consensus among stakeholders, what should the program manager do?
A program manager is working on benefits. The program team created and updated a benefits register earlier in the program. The benefits register should include which of the following?
A project's closeout plan will be executed by the project manager (PM) and will be managed and approved by the
A company initiates a program to reorganize its sales and production departments. Three production departments are located at the three production plants next to the company's headquarters Five regional sales departments are located at different locations around the world.
At this stage of the program, what is the first step?
An ICT distribution designer is designing a backbone cabling network that is specified for a campus network including several links approaching 2000 m (6562 It) and data rates of 100 Gb/s What optical fiber type(s) should be used?
For a cost estimate, an ICT distribution designer should produce a document listing each task with a cost placed beside them. The type of document used is a
The program selection committee presents several programs for approval:
Which program was selected based solely on a three-year return on investment?
Using a vertical cable support structure can create issues for the cable attached to the pathway Several issues can result It the support work is not clone correctly. Which two of the following conditions could be caused by a poorly supported cabled (Select two options.)
A voice over IP network that converges voice capabilities with softphones. Video communications, instant messaging is referred to as
When designing a video communications network, which type of video communication link is two-person videoconferencing?
A large international manufacturing company is centralizing its IT which is currently spread over 16 countries. The transition means physically regrouping the infrastructure and aligning processes and organizations The high-level scope of this transformation encompasses three main areas.
1. The technology area—assessing which technology/tooling should be retained for the target data center
2. The policies and procedure area-aimed at establishing a common set of processes supporting the new way of delivering services
3. The HR area-assuring the new organization best fits the diversity of the countries and functional domains, while offering equivalent compensations for comparable functions
You have selected your team and you are preparing the business case to support 1) the team selections you made and 2) your recommendation to proceed to the program's next phase
Which document should be present m your business case?
Which of the following terms is often used to describe two parallel paths that have identical conductive terminations to two separate grounding reference points?
ICT project installation issues that require coordination with mechanical, electrical and/or other "trades" can be BEST accomplished by
Telecommunications systems typically combine multiple digital data streams into one data stream. What is this process called?
A design build firm has been retained by a client to construct an outpatient clinic. The client has hired an ICT distribution designer to review the DB firm's work product ensuring that the certified (mat documents are complete. In what capacity would the designer MOST LIKELY be serving?
A program is completed and the expected benefits are realized Before executing the transition and closing of the program, what should the program manager do?
A multiyear program is ready to conclude. It has achieved all business objectives and is delivering its intended benefits. However the program sponsor is not willing to sign the formal program closure acceptance document and the program continues to incur operational costs.
What should the program manager do next?
When designing cable tray pathways under an access floor, what is the MINIMUM free space that should exist between the top of the cable tray side rails and the underside of the stringers?
An ICT distribution designer is estimating the installation of five units of 1.5 m (5 ft) tong channel basket trays connected together in the ceiling. The total length of the pathway needed is 7 5 m (25 ft). How many supports will be needed''
A program manager joins a team during its preparation phase. What should the program manager do lo obtain formal sponsor approval to begin the benefits delivery phase1?
Develop the program management plan based on the organization's strategic plan
D. Write the program charter, including the program mission statement and stakeholder engagement plan
C. Define a high-level program roadmap of milestones and schedules supported by a preliminary estimate
D. Identify and document the anticipated program benefits in the benefits management plan.
The program manager completed the program's benefits analysis and planning activities. What will this ensure tor the program?
A software development program will launch iterative versions of new software called Alpha over two years Following that, a program will be released to the program team and developers to create new software called Beta While the program manager prepares the program closure plan tor Alpha, the program sponsor expresses concern about its support after program closure.
What should the program manager do as part of Alpha's program closure plan?
The customer of a three-year program does not want to receive any intermediate details on the program. The program appears to be in trouble and the customer is concerned about a new system's cost. The program manager has provided monthly performance reports throughout the program's lite cycle.
Which of the following would the customer be interested in reviewing?