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L4M6 Supplier Relationships Questions and Answers

Questions 4

What is value mapping?

Options:

A.

Analysing the costs that go into making a product

B.

Creating value through the elimination of waste and operational inefficiencies

C.

Segmenting suppliers based on the value they bring to the company

D.

Make vs Buy decision

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Questions 5

Which of the following are considered part of the '5 Rights of Procurement'? Select THREE.

Options:

A.

place

B.

quality

C.

cost

D.

focus

E.

time

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Questions 6

Jenny is a procurement manager who works in the public sector. She has been charged with organising a tender to source new Xray machines for a hospital and to ensure that they receive ‘value for money’. Which of the following should Jenny consider when drafting her ITT?

Options:

A.

Price only

B.

Equity

C.

Whole life costs

D.

Availability

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Questions 7

Polly Manufacturing is a company which manufactures bicycle parts. It has several factories around the country and is one of the leading suppliers of wheels, bells and pedals. Which of the following is Polly Manufacturing likely to outsource? Select TWO options.

Options:

A.

Manufacturing of all bicycle parts

B.

Manufacturing of bells only

C.

Facilities Management

D.

Cleaning

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Questions 8

The Public Sector in the UK is unable to enter into formal partnership relationships with any supplier. Is this statement TRUE?

Options:

A.

Yes- the Public Sector is regulated by EU procurement regulations which prohibits this

B.

Yes- the Public Sector is unable to enter partnerships because they operate in a monopoly market

C.

No- the Public Sector can enter into partnership relationships with suppliers providing they have tendered the opportunity

D.

No- the Public Sector can enter into partnership relationships when contracts are over the threshold value.

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Questions 9

Which of the following are elements of a business that can develop a company's competitive advantage? Select THREE.

Options:

A.

cost focus

B.

cost leadership

C.

human resource management

D.

organisation culture

E.

natural resources

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Questions 10

Why is it more difficult for buyers in the public sector to build relationships with suppliers?

Options:

A.

Buyer power is weak in the public sector

B.

Buyer power is strong in the public sector

C.

There are regulations prohibiting public sector buyers from developing relationships

D.

There are regulations that state competitive tender processes must be undertaken regularly

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Questions 11

A category buyer, managing an outsourcing project, is aware of the commercially sensitive nature of the project and wishes to adopt an accommodating approach to managing conflict amongst key stakeholders. Is this the correct approach?

Options:

A.

No, as the category manager has a low concern for others and a low concern for themselves

B.

Yes, as the category manager has a high concern for others and a high concern for themselves

C.

No, as the category manager has a high concern for themselves and low concern for others

D.

Yes, as the category manager has a low concern for themselves but high concern for others

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Questions 12

A manufacturing company which produces showers struggles to get hold of a certain part called a mixer valve. It is impossible to make the showers without the mixer-valve and there is only one supplier in the market that produces them. The good news is they aren't very expensive to buy. What type of supplier is the supplier of mixer valves?

Options:

A.

leverage

B.

strategic

C.

routine

D.

bottleneck

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Questions 13

A competitor develops an alternative type of vacuum cleaner to one produced by your organization. Is this an example of the threat of substitutes, one of the five forces of competition described by competitive forces theory?

Options:

A.

Yes, customers may switch to alternative products

B.

Yes, there are no barriers to entry; it is an oligopoly

C.

No, it does not serve the same purpose

D.

No, it is a threat from a new entrant to the market

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Questions 14

A partnership relationship in portfolio analysis is appropriate for which category of procurement?

Options:

A.

Strategic security

B.

Tactical profit

C.

Tactical acquisition

D.

Strategic critical

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Questions 15

A procurement manager has established a project steering committee to undertake regular reviews and audits, and to ensure a successful buyer/supplier long-term partnership. The committee membership will comprise the procurement manager (chairperson), three of their cross-functional colleagues, the supplier's partnership project manager, and an independent member. Which of the following is a potential disadvantage of the proposed committee structure?

Options:

A.

The committee includes an independent member

B.

The supplier does not have equal membership in the committee

C.

The size of the committee is too large as there should be a limit of three members

D.

The procurement manager should not be the chairperson of the committee

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Questions 16

A law firm is ending an agreement with a client they have represented for many years. What is the most important legal consideration to be taken before terminating?

Options:

A.

Employee rights

B.

Confidentiality

C.

Finance

D.

Security

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Questions 17

A supplier wishes to develop a new blood collection system for healthcare but needs to work with a clinical expert to develop the device. Why would a partnership be the best approach?

Options:

A.

To keep costs down

B.

It is a technically complicated supply

C.

Because it is a low-risk supply

D.

To gain market share

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Questions 18

Marcus is an account manager for a company that sells maintenance spares for air conditioning units. He has a customer who persistently pays late, is very demanding in terms of constant requests, and the profit margin on the account is minimal. If Marcus were to use a supplier preferencing model to map this customer, what category would he place them into?

Options:

A.

Core

B.

Exploitable

C.

Nuisance

D.

Development

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Questions 19

Which of the following are valid strategies for dealing with conflict? Select THREE

Options:

A.

Competing

B.

Collecting

C.

Contesting

D.

Compromising

E.

Collaborating

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Questions 20

Significant differences in corporate cultures can lead to the failure of a partnership relationship between two organisations. Is this statement correct?

Options:

A.

Yes, the compatibility of cultures should be considered at the outset

B.

Yes, in a partnership the organisations merge, so the cultures must be the same

C.

No, the organisations can continue to operate separately so this is not an issue

D.

No, it is easy to change corporate culture so the two organisations will align quickly

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Questions 21

What are the relationship characteristics of a Partnership?

Options:

A.

Short-term focus and one-off transactions

B.

An adversarial relationship

C.

Sharing ideas and risk

D.

Focus on price competitiveness

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Questions 22

Which of the following documents can be used at the selection stage of a tender process to ensure that short listed bidders meet the requirements of the buying organisation? Select TWO.

Options:

A.

Request for Information

B.

Request for Quotation

C.

Pre-Qualification Questionnaire

D.

Invitation to Tender

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Questions 23

Which of the following are considered value-adding primary activities?

    Inbound logistics

    Firm infrastructure

    Technology development

    Marketing and sales

Options:

A.

2 and 4 only

B.

3 and 4 only

C.

1 and 2 only

D.

1 and 4 only

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Questions 24

Kinky Boots Ltd provides high heeled shoes in large sizes. Their target market are Drag Queens. There are a couple of rival shoe manufacturers in this market and Kinky Boots Ltd offer the cheapest high heels. What strategy is Kinky Boots Ltd employing in terms of competitive advantage?

Options:

A.

cost leadership

B.

differentiation

C.

cost focus

D.

differentiation focus

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Questions 25

‘tail spend’ is a common category used in procurement and describes a category of items. What characteristics do theses items have?

Options:

A.

High value, low volume

B.

High value, high volume

C.

Low value, high volume

D.

Low value, low volume

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Questions 26

Gabriel is a procurement manager who wishes to explore a new avenue to procure products for his company. His manager has told him that he should invite internal stakeholders to a meeting to get their feedback. Who should Gabriel invite? Select THREE.

Options:

A.

end-users

B.

legal department

C.

customers

D.

suppliers

E.

employees

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Questions 27

Kyle Crant is a procurement director at ATSS Ltd and has introduced a new policy within the procurement function. The policy requires the procurement function to obtain quotations from multiple suppliers if a contract is worth over £10,000. What is the primary aim of this policy?

Options:

A.

To ensure value for money is achieved

B.

To allow procurement to select the lowest price

C.

To enable a reduction in competition

D.

To deliver an agile process

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Questions 28

Which of the following are advantages for the buyer of early supplier involvement with the buyer's product development team?

Options:

A.

1 and 2 only

B.

1 and 3 only

C.

2 and 3 only

D.

2 and 4 only

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Questions 29

One of the fist stages of designing a Partnership is to come up with joint KPIs. These should be:

Options:

A.

Measurable, achievable and time-bound

B.

Relatable, specific and measurable

C.

Time bound, difficult and relevant

D.

Significant, measurable and achievable

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Questions 30

Richie has come up with a new idea for sourcing items for the business but feels that it will have mixed reviews within the team. He thinks that some people will be in favour of the idea, and some will beagainst it. He doesn’t think the CEO will have a strong opinion either way. In order to decide whether to put a business case together and present his idea to the CEO- what should Richie do?

Options:

A.

Cost Analysis

B.

Make vs Buy Analysis

C.

Force Field Analysis

D.

Value Engineering Analysis

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Questions 31

A company is relocating its manufacturing base to a low-cost country and is considering a partnership with a local supplier for its key components rather than a tender process. Although there are some concerns regarding confidentiality and component competitiveness, the procurement director is recommending a partnership strategy to the board of directors. The recommendation is based on a range of advantages including, but not limited to, gaining local market knowledge. Is this a valid recommendation?

Options:

A.

No, because confidentiality risk will be higher in a partnership

B.

Yes, as intellectual property costs will be lower in a partnership

C.

No, local market knowledge is guaranteed in a tender process

D.

Yes, as investment costs can be shared in a partnership

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Questions 32

Which of the following would you use to qualify new suppliers? Select THREE.

Options:

A.

commitment

B.

clean

C.

collection

D.

cost

E.

call

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Questions 33

A buyer is procuring a high-value specialist piece of medical equipment to use in the healthcare sector from a market that consists of minimal competition. The buyer has decided to use an open tender procedure to purchase the equipment. Is this an appropriate method to use?

Options:

A.

Yes, a shortlisting process is not required as there are few suppliers

B.

No, a tendering process is not required as there are few suppliers

C.

Yes, as complex procurement must always use this type of tender process

D.

No, an emergency tender process is required due to the critical nature of the equipment

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Questions 34

The CEO of a business has asked his procurement manager to source new machinery for the factory. This machinery will help create a new line of products which will give the company a competitive edge. The CEO is heavily invested in this procurement activity as profits have been lower than expected this year and this new line of products could help increase profitability. How should the procurement manager include the CEO in the procurement activity?

Options:

A.

It is important to keep the CEO informed of all decisions that are made

B.

It is important to keep the CEO satisfied as he runs the business

C.

The CEO is a key player- so it is important he is involved early in the process

D.

The CEO is a key player- so should be given regular updates on progress

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Questions 35

Lee is a procurement manager at Real Pirates Ltd and he has a contract with Peg Leg Industries for the supply of fake, wooden legs for his team of Pirates. Real Pirates Ltd have been working with Peg Leg Industries for almost 10 years but recently Lee has discovered he will need to terminate the contract due to ‘Contract Frustration’. What could be the reason for this?

Options:

A.

The supplier has committed a material breach

B.

An unexpected incident has occurred beyond anyone’s control

C.

The supplier has become insolvent

D.

The supplier has leaked confidential information about Real Pirates Ltd to a competitor

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Questions 36

A ‘synergy’ within a partnership can lead to what?

Options:

A.

Poor performance

B.

Increased costs

C.

Miscommunications

D.

Greater creativity

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Questions 37

Which of the following would you use to qualify new suppliers? Select THREE.

Options:

A.

competency

B.

cash

C.

culture

D.

cooperation

E.

coordination

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Questions 38

Which of the following is a stage in the relationship lifecycle?

Options:

A.

Decline

B.

Graduation

C.

Measuring

D.

Testing

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Questions 39

Products or services that are more suitable for partnership sourcing match which of the following criteria?

Options:

A.

1 and 2 only

B.

2 and 3 only

C.

1 and 3 only

D.

2 and 4 only

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Questions 40

Which one of the following is an advantage of early supplier involvement?

Options:

A.

Supplier is responsible for all intellectual property risks

B.

Large investment in supplier communications

C.

Understanding of supplier capabilities

D.

No need for supplier non-disclosure agreements

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Questions 41

Joseph works as a category manager for a large electricity supply company. His company is one of six electricity companies in the country. All have a high annual spend on the same specifications of cable. There are only five cable manufacturers capable of supplying the cables. Joseph has established all the suppliers use the same raw materials using the same types of manufacturing lines. Prices tendered by all suppliers are very similar. After paying for the cable, Joseph’s company spends an additional 25% on moving and installing the cable. In order to enable Joseph to gain advantage over the other electricity companies, which type of supplier relationship should he adopt?

Options:

A.

Single-sourced

B.

Closer tactical

C.

Transactional

D.

Partnership

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Questions 42

In the Purchasing Portfolio Matrix, a leverage product is a product in a market where it is easy to switch suppliers and the quality is standardized. Is this TRUE or FALSE?

Options:

A.

False, the product is in a supply market which is highly complex and the product is of low importance

B.

False, the product is in a supply market which is highly complex and the product is of high importance

C.

True, the product is in a supply market which is of low complexity and the product is of high importance

D.

True, the product is in a supply market which is of low complexity and the product is of low importance

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Questions 43

Which stage of team development is usual at the outset of working with stakeholders?

Options:

A.

Storming

B.

Performing

C.

Norming

D.

Forming

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Questions 44

A buying organisation has decided to terminate its partnership with its supplier (FGH). For some time, the supplier has not been proactive in advising when deliveries will be late, which has frustrated the buying organisation. The supply market has historically been limited to a small number of suppliers, but new suppliers have decided that the market is attractive. The buying organisation is now considering setting up a partnership with a new supplier (XYZ) who has recently entered the market. What are the reasons for the buying organisation deciding to terminate its relationship with supplier FGH? Select TWO that apply.

Options:

A.

Changes in the composition of the supply market

B.

Levels of supply availability in the market have decreased

C.

The buyer no longer believes in the value of partnership relationships

D.

The supplier has decided that it no longer wishes to keep the buying organisation as a customer

E.

Poor communication by the supplier

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Questions 45

The use of technical jargon can result in what?

Options:

A.

Misunderstanding

B.

Lack of trust

C.

Increased price

D.

Lack of transparency

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Questions 46

A company's analysis shows that some of their products from a supplier fall into the 'strategic' segment of the supply positioning grid. They are meeting with the supplier with the intention that they enter into a partnership. The supplier views the company as 'core' to their business. Which one of the following factors would be most important in determining that a partnership agreement would be good for both companies?

Options:

A.

They have a high spend with the supplier

B.

They have a low spend with the supplier

C.

Their products are technically simple

D.

There are many suppliers in the market

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Questions 47

Sandra is a buyer for a large supermarket and has been increasing unhappy with the performance of a long-term supplier of bananas. Over time the deliveries have become unreliable and this has had impacts on the supermarket’s profitability. What should Sandra do first?

Options:

A.

Obtain business approval to terminate the contract

B.

Develop an exit strategy

C.

Review the market and look for an alternative supplier

D.

Give written notice to the supplier of plans to terminate

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Questions 48

Which of the following documents would you expect a supplier to submit as part of a Request for Proposal? Select THREE

Options:

A.

Full pricing information

B.

Liquidity Ratio

C.

Risk Assessments

D.

Method Statements

E.

Gearing Ratio

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Questions 49

Is it correct to suggest that the sole objective of partnership sourcing is to achieve the lowest acquisition cost?

Options:

A.

Yes, the concept of 'lowest acquisition cost' focuses on collaboration just like partnership sourcing does

B.

Yes, because the concept of 'lowest acquisition cost' ignores the quoted price and focuses on long-term cost factors

C.

No, because partnership sourcing considers 'lowest acquisition cost' together with aspects of supplier partnerships

D.

No, partnership sourcing is not applicable in one-off capital purchases where the concept of 'lowest acquisition cost' applies

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Questions 50

Grey Stone Memorial Hospital is a private medical facility which has an idea for a vaccine to a deadly disease, but does not have the capacity to make the vaccine itself. It is considering partnering with a well-known pharmaceutical company in order to bring the vaccine to market. What is the biggest risk to Grey Stone?

Options:

A.

Intellectual Property Rights

B.

Increased Costs

C.

Low quality product

D.

Uninformed stakeholders

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Questions 51

In the 1990s a company spent a lot of time and money developing a device that you could carry around that could play CDs. The product spent a long time in development but when it was released the sales figures were very disappointing. This was in part due to the fact another product was released at a similar time which had much more developed technology and could play music without the cumbersome size of a portable CD player. Which of the following did the company not consider when developing the product?

Options:

A.

threat of substitution

B.

threat of new entrant

C.

rivalry among existing competitors

D.

power of buyers

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Questions 52

Which of the following relationship types require the most investment from the buyer?

Options:

A.

partnership

B.

strategic alliance

C.

single source

D.

adversarial

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Questions 53

A team within a manufacturing company have been tasked to develop a new product for production. Initially, the team had a lot of ideas but disagreed on the design. They have now agreed and finalised the design and have assigned roles within the team, but are yet to complete the first production run. What stage of development is the team?

Options:

A.

Forming

B.

Storming

C.

Performing

D.

Norming

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Questions 54

The Pareto Principle is sometimes also known as what?

Options:

A.

Five Forces

B.

JIT

C.

ABC Analysis

D.

Cost Engineering

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Questions 55

Phone Maker Incorporated is a manufacturer of mobile phones. It is considering investing in a partnership with its supplier of batteries and circuit boards as it wishes to produce new models of its phone more regularly. What is the main driver for Phone Maker Incorporated?

Options:

A.

Cheaper costs

B.

Changes in the marketplace

C.

Better quality products

D.

Reduced product life-cycles

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Questions 56

A competitive advantage can be gained by doing what?

Options:

A.

Increasing your prices

B.

Engaging in market research

C.

Building better relationships with primary stakeholders

D.

Completing formal tenders for all buying requirements

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Questions 57

Which of the following relationship types would you consider using for a Main Contractor on a building construction project, who will be responsible for co-ordinating the activities of other suppliers?

Options:

A.

partnership

B.

transactional

C.

closer tactical

D.

co-destiny

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Questions 58

Which of the following relationship types are listed on the relationship spectrum?

    Partnership

    Contractual

    Transactional

    Conspiratorial

Options:

A.

2 and 3 only

B.

1 and 3 only

C.

1 and 2 only

D.

2 and 4 only

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Questions 59

Innovation is a key consideration when entering into a partnership. Is this statement true?

Options:

A.

Yes- joint innovation projects are often a strong motivation for entering into a partnership

B.

Yes- innovation is the only reason to enter into a partnership

C.

No- the key consideration when entering a partnership is cost reduction

D.

No- innovation is best achieved in a contractual relationship where KPIs can be monitored closely.

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Questions 60

Price fluctuations can affect profitability. Is this statement correct?

Options:

A.

Yes, if the product's costs increase and the price does not

B.

No, only decisions made by the chief executive affect the price

C.

No, price is not related to profitability

D.

Yes, as sales may drop if the product is price inelastic

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Questions 61

Within a supplier's terms and conditions, they have a 'mutual termination for convenience' clause, which requires either party to provide 30 days' notice. Before the buyer signed the agreement, a procurement colleague recommended that the buyer should request this be amended to 90 days' notice. Was this amendment the correct thing to do?

Options:

A.

Yes, as this will allow the buyer enough time to mobilize a new contract

B.

Yes, as the buyer will then be responsible for providing additional business to the supplier

C.

No, as this will be in breach of statutory contract law requirements

D.

No, as this will guarantee a hostile end to the buyer-supplier relationship

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Questions 62

When using portfolio analysis, in which segment would you place a product with high expenditure, potentially provided by a large number of suppliers?

Options:

A.

Strategic

B.

Acquisitive

C.

Critical

D.

Leverage

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Questions 63

Barry is a procurement manager at Sea Biscuits, a company which manufactures biscuits in the shape of dolphins and starfish. He works in an office that orders stationary regularly for its 100 person workforce. Stationary is a low-spend category item and Barry often orders stationary from different suppliers based on which supplier can provide the item the cheapest at that point in time. According to the Kraljic matrix, what type of suppliers provides stationary to Barry?

Options:

A.

leverage

B.

strategic

C.

routine

D.

Bottleneck

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Questions 64

Which of the following are Intellectual Property Rights that you would you encounter in procurement and supply contracts? Select THREE.

Options:

A.

Method Statements

B.

Risk Assessments

C.

Patents

D.

Copywrite

E.

Trademark

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Questions 65

Francisco has entered a partnership with Pedro, who is a key supplier, and wants to ensure that the partnership achieves all of Francisco’s goals. As well as qualitative and quantitative KPIs, what other measures could Francisco take to ensure the partnership is a success?

Options:

A.

Do frequent appraisals on the supplier

B.

Conduct regular audits

C.

Ensure there is a damages clause in the contract

D.

Threaten the supplier with termination if he underperforms

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Questions 66

Which of the following macro-environmental factors can affect supply chains?

Options:

A.

social, economic and cost

B.

environmental, ethical and cost

C.

political, economic and social

D.

environmental, ergonomic and social

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Questions 67

Canadian Office Furniture Manufacturing Ltd (COFM) was trying to enter the Australian market, but without any success. The main issue is that the Australian government supports local manufacturers. COFM has successfully bid to acquire an Australian office furniture manufacturer. Which of the following benefits will COFM achieve by the acquisition?

    Accessing the restricted local market

    Removing the government support for local manufacturers

    Decreasing the competition between local manufacturers

    Improving its knowledge of the local market

Options:

A.

1 and 2 only

B.

3 and 4 only

C.

2 and 3 only

D.

1 and 4 only

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Questions 68

Which of the following tender processes available to a buyer involves a Pre-Qualification Questionnaire (PQQ) to identify, assess, and create a shortlist of suppliers being invited to the Invitation to Tender (ITT) stage? Select TWO that apply.

Options:

A.

Open Procedure

B.

Mini-Competition Procedure

C.

Restricted Procedure

D.

Two-stage Procedure

E.

Competitive Bidding Procedure

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Questions 69

Danny is procuring a new IT software, which he doesn’t know much about. He has done a bit of research on the internet but is still unsure how much he can expect to pay. What should be Danny’s next step?

Options:

A.

Issue a RFI

B.

Issue a RFQ

C.

Issue an ITT

D.

Issue an OJEU

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Questions 70

A printing company is seeking to start developing a digital solution for its customers. They will need to outsource this element of the business as it is not an area they have worked in. What would be the most effective way for them to approach the market for a digital partner?

Options:

A.

Cost-based review of the market

B.

Review existing suppliers only

C.

Early engagement with the whole market

D.

Pre-define all requirements before approaching the market

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Questions 71

Which of the following is not a stage in the relationship life-cycle?

Options:

A.

on-boarding

B.

qualification

C.

performance management

D.

design the specification

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Questions 72

Which of the following behaviours are you likely to see in a Partnership relationship?

Options:

A.

Opportunistic behaviour and strong levels of trust

B.

Strong levels of trust and honest communication

C.

Honest communication and opportunistic behaviour

D.

Secrecy and honest communication

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Exam Code: L4M6
Exam Name: Supplier Relationships
Last Update: Dec 5, 2025
Questions: 243

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