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JK0-017 CompTIA E2C Project+ Certification Exam Questions and Answers

Questions 4

Given the following information: Pessimistic estimate is 30 days Most Likely estimate is 15 days Optimistic estimate is 10 days Which of the following is the expected duration for this scheduled activity?

Options:

A.

11 days

B.

17 days

C.

25 days

D.

29 days

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Questions 5

A customer requests that the products quality be reduced to control its cost. Which of the following actions should the project manager take FIRST?

Options:

A.

Modify the project schedule.

B.

Obtain approval for the change.

C.

Reduce the amount of project resources to control costs.

D.

Modify the project budget.

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Questions 6

During which of the following process groups is the availability of required resources for the project determined?

Options:

A.

Executing

B.

Monitoring/Controlling

C.

Initiating

D.

Planning

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Questions 7

A project manager learns that a team member has falsified work experience, and does not have the knowledge required to complete the task. Which of the following should the project manager do?

Options:

A.

Reassign the individual to another role on the project team.

B.

Ignore the situation hoping that everything works out for the best.

C.

Assign other individuals to assist on the task to ensure the task does not get delayed further.

D.

Replace the member and ask the team manager to assign a more qualified person.

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Questions 8

Which of the following are characteristics of a projects critical path? (Select Two).

Options:

A.

The critical path is the longest duration.

B.

The critical path has the least amount of resources.

C.

The critical path is the shortest duration.

D.

The critical path has less than or equal to zero float time.

E.

The critical path has a greater than zero float time.

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Questions 9

A project sponsor has requested that the training be delivered in parallel to a project's implementation in order to ensure the project is delivered on schedule. If accepted, this request is an example of:

Options:

A.

the critical path method.

B.

crashing.

C.

fast-tracking.

D.

rolling wave planning.

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Questions 10

Which of the following documents should be used to present the length of identified tasks?

Options:

A.

CPM

B.

Key event/activity list

C.

PERT

D.

Gantt

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Questions 11

Which of the following is an input to a work breakdown structure (WBS)?

Options:

A.

Performance reports

B.

Stakeholder analysis

C.

Project scope statement

D.

Variance analysis

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Questions 12

A project has been delayed due to an ongoing labor dispute. The project sponsor asks the project manager to transfer the risk to complete the project on time. Which of the following is a method of transferring the risk?

Options:

A.

Delay the project

B.

Change the project schedule

C.

Outsource the project

D.

Hire more resources

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Questions 13

Several team members have criticized the project manager for requesting that they work overtime in order to complete a project on time. Which of the following steps should the project manager take to resolve the conflict?

Options:

A.

Force the team members to work and terminate any who do not comply.

B.

Avoid the conflict by asking the stakeholders to talk to the team members.

C.

Compromise and let the team members finish the project late.

D.

Discuss schedule options with team members.

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Questions 14

The project manager has outsourced a call center to a company in another region. The project manager receives reports that customers sometimes cannot hear the instructions given by call center employees. Which of the following is the MOST likely cause of the reports?

Options:

A.

Functional barriers

B.

Language barriers

C.

Technology barriers

D.

Communication preferences

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Questions 15

Which of the following activities occur during a project kick-off meeting? (Select Three).

Options:

A.

Review of the risk management plan

B.

Review of the roles and responsibilities

C.

Review of the work breakdown structure (WBS)

D.

Review of the change management procedures

E.

Review of the project goals and objectives

F.

Review of the stakeholder expectations

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Questions 16

Which of the following is the BEST way to manage stakeholder expectations?

Options:

A.

Provide the stakeholder with a copy of the project charter.

B.

Approve stakeholder requests.

C.

Obtain stakeholder buy-in.

D.

Have the stakeholders complete a change request form.

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Questions 17

The project cost performance index is 1.2 and the project manager has spent $71,248 dollars to date. The project is currently 50 percent complete. Which of the following is the earned value (EV)?

Options:

A.

$35,624.00

B.

$59,373.33

C.

$71,248.00

D.

$85,497.60

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Questions 18

Two employees will not work on the same project together. The project manager tells the employees to talk to their supervisors because the supervisors recommended they work together. This is an example of which of the following conflict resolution styles?

Options:

A.

Withdrawing

B.

Forcing

C.

Accepting

D.

Compromising

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Questions 19

Post-mortem analysis occurs in which of the following process groups?

Options:

A.

Closing

B.

Pre-project setup

C.

Monitoring / controlling

D.

Planning

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Questions 20

Changing the project schedule to prevent a known risk is an example of which of the following risk responses?

Options:

A.

Mitigation

B.

Avoidance

C.

Acceptance

D.

Transference

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Questions 21

A project manager has to complete an asset inventory project for a large corporation. Several departments have refused to allow access to the equipment to complete the project. The project manager should update which of the following?

Options:

A.

Change control form

B.

Risk register

C.

Work Breakdown Structure (WBS)

D.

Issues log

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Questions 22

The project has been terminated prematurely by the organization. Which of the following will the project manager need to complete?

Options:

A.

Case study

B.

Cost benefit analysis

C.

Quality assessment

D.

Post-mortem

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Questions 23

Refer to the attached Exhibit.

Which of the following is the duration of the critical path in the diagram?

Options:

A.

2

B.

5

C.

6

D.

7

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Questions 24

Which of the following is the BEST reason to conduct a feasibility analysis?

Options:

A.

To ensure that risks are addressed during the project

B.

To authorize a project

C.

To gather technical data

D.

To assign team member roles

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Questions 25

A project manager added some experienced team members to work on certain project activities in conjunction with inexperienced team members because the project is behind schedule. Which of the following BEST describes the technique the project manager is using?

Options:

A.

Schedule optimization

B.

Fast tracking

C.

Resource management

D.

Crashing

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Questions 26

Which of the following personnel should sign the project charter?

Options:

A.

A representative from the project management office

B.

The project manager

C.

The most senior project team member

D.

An executive with the power to authorize the project

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Questions 27

A project manager has been informed that a project deliverable must be completed by September 1st. Which of the following BEST describes this situation?

Options:

A.

Project assumption

B.

Project constraint

C.

Project risk

D.

Acceptance criteria

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Questions 28

Which of the following is the BEST point for a project manager to join a project?

Options:

A.

Project initiation

B.

Project pre-planning

C.

Project planning

D.

Project executing

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Questions 29

The change control board has approved a change to the scope of a project. Which of the following actions should the project manager take NEXT?

Options:

A.

Obtain additional approval from the project sponsor.

B.

Discuss this change during the next status meeting.

C.

Perform a probability and impact analysis on the change.

D.

Create a plan to implement the change.

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Questions 30

In a highway project 5 miles (8 kilometers) out of the total 15 miles (24 kilometers) have been completed. The BAC is $900,000. Which of the following represents the EV of this project?

Options:

A.

$150,000

B.

$300,000

C.

$450,000

D.

$600,000

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Questions 31

Which of the following would MOST likely be reviewed during a project kick-off meeting?

Options:

A.

Change requests

B.

Work Breakdown Structure (WBS)

C.

Risk register

D.

Responsibility assignment matrix

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Questions 32

Monitoring and controlling project work is a control process function that spans from:

Options:

A.

the creation of the project work plan to the completion of the work breakdown structure (WBS).

B.

project kickoff to the project completion, including documentation of lessons learned.

C.

project kickoff to the project plan generation.

D.

the creation of the project work plan to the completion of the statement of work (SOW)

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Questions 33

A project manager seeks to implement a change control system. Which of the following elements are essential for this system to be effective? (Select Three).

Options:

A.

Change request form

B.

Sponsor communication

C.

Approval mechanism

D.

Pareto chart

E.

Impact analysis

F.

Earned Value (EV) analysis

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Questions 34

During the execution phase of a project, a change request has been approved to add activities to the critical path without altering the schedule. Which of the following techniques will the project manager MOST likely use to deliver the project on time?

Options:

A.

Bottom-up estimating

B.

Rolling wave planning

C.

Resource leveling

D.

Fast tracking

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Questions 35

Which of the following are characteristics of an approved project charter? (Select Two).

Options:

A.

Provides the prioritization of work from the stakeholders.

B.

Defines the project managers authority.

C.

Identifies what the project manager wants to derive from the project.

D.

Increases the number of just-in-time processes required to decrease scope creep.

E.

Validates the existence of a project.

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Questions 36

Which of the following risk response strategies involves shifting the negative impact of a threat, along with ownership of the response, to a third party?

Options:

A.

Risk transfer

B.

Risk avoidance

C.

Risk sharing

D.

Risk mitigation

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Questions 37

Which of the following steps should a project manager take to ensure the quality of project deliverables for a customer? (Select Two).

Options:

A.

The project manager should consult the project sponsor and customer to review the current quality requirements.

B.

The project manager should request a peer review of the project to determine if it meets the customers quality standards.

C.

The project manager should change the scope of the project to meet the customers expectations of quality standards.

D.

The project manager should check the finished product to determine if it meets the customers quality standards.

E.

The project manager should outsource to obtain the best resources for the project.

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Questions 38

To ensure that project status meetings are effective and productive, the project manager should:

Options:

A.

invite only team members who have an immediate task on the project.

B.

publish an agenda prior to the meeting.

C.

invite all stakeholders and the sponsor to every meeting.

D.

hold only one meeting per week.

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Questions 39

During which of the following process groups is the availability of required resources for the project determined?

Options:

A.

Executing

B.

Monitoring/Controlling

C.

Initiating

D.

Planning

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Questions 40

A project manager is conducting a root cause analysis with the project team. Which of the following tools should be utilized?

Options:

A.

Gantt chart

B.

Ishikawa diagram

C.

Network diagram

D.

Run chart

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Questions 41

A project can be defined as which of the following?

Options:

A.

A high level cost estimate

B.

An ongoing work assignment

C.

A temporary endeavor with unlimited time or cost for completion

D.

A temporary endeavor limited by time or cost

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Questions 42

A product has been sent to an outside vendor for testing. During their testing it was determined that the product is not meeting the quality standards. The project manager scheduled a meeting to review their findings. Which of the following BEST describes this situation?

Options:

A.

Quality assurance

B.

Quality control

C.

Quality analysis

D.

Quality planning

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Questions 43

A project manager has failed to obtain the necessary permits from the local building commission. The project has been stopped because of a failure to understand the importance of:

Options:

A.

internal process compliance.

B.

risk avoidance.

C.

standards compliance.

D.

audit trail compliance.

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Questions 44

Which of the following cost estimating techniques uses previous, similar projects as a basis of estimating costs for the current project?

Options:

A.

Top-down estimating

B.

Parametric estimating

C.

Bottom-up estimating

D.

Analogous estimating

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Questions 45

Which of the following is used to display a project schedule?

Options:

A.

Gantt chart

B.

Work Breakdown Structure (WBS)

C.

Pareto chart

D.

Ishikawa diagram

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Questions 46

Which of the following is the BEST way for a project manager to conduct a lessons learned session?

Options:

A.

Talk about different conflict resolution techniques that could be used in the future.

B.

Talk about specific task failures and who is responsible for the failures.

C.

Talk about processes needing improvement versus things that went wrong.

D.

Talk about the project vendor shortcomings and contractual failures.

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Questions 47

A major change has been approved by the change control board and it now needs to be scheduled for implementation. Which of the following is the BEST method of implementing the change?

Options:

A.

Distribute details of the change per the communication plan, and implement according to the change control process.

B.

Ask the change control board to schedule the change, and when scheduled, identify the individual team member responsible for implementing it.

C.

Email the project team, identifying the team member responsible for implementing the change, and then schedule it with the appropriate team members.

D.

Identify the team member responsible for implementing the change and direct the team member to inform the rest of the project team of the date and time of implementation.

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Questions 48

Which of the following would a project manager organize and implement in order to provide decision oversight to scope changes?

Options:

A.

Request for Proposal (RFP)

B.

Quality management plan

C.

Change control board

D.

Version control system

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Questions 49

During which of the following process groups is the project charter developed?

Options:

A.

Pre-project setup

B.

Project execution

C.

Project planning

D.

Project control

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Questions 50

After a change control board meeting, which of the following actions should the project manager do NEXT?

Options:

A.

Notify the requester of the verdict.

B.

Review the impact of proposed change.

C.

Update the project scope statement.

D.

Document the specific change request.

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Questions 51

A project manager has just completed the work breakdown structure (WBS) with the project team. Which of the following would be used during activity sequencing?

Options:

A.

Precedence diagramming method

B.

Monte Carlo analysis

C.

Resource availability

D.

Resource leveling technique

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Questions 52

When does stakeholder identification initially take place?

Options:

A.

When the organizational structure is determined

B.

Once the project charter document is created

C.

Once the project planning phase is entered

D.

When documenting the project objectives

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Questions 53

Which of the following is described when a company requires version control of project documents?

Options:

A.

Decision oversight

B.

Regulatory compliance

C.

Internal process compliance

D.

Change management controls

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Questions 54

The initial quality measurements used to determine if a variance has occurred is known as the:

Options:

A.

Quality checklist.

B.

Baseline.

C.

Quality metrics

D.

Control limit.

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Questions 55

The project team has completed phase testing. After testing, a subject matter expert (SME) notices that a component was skipped.

Which of the following should the project manager do?

Options:

A.

Proceed with the release and document the adjustment in the change log.

B.

Proceed with the release and tell the SME the component will be added in a special release.

C.

Delay the release until the component is tested.

D.

Schedule a meeting with the stakeholders to review the impact.

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Questions 56

Several project tasks cannot be completed because local resources are not available. The project manager has to outsource the work to find qualified resources. Which of the following risk responses is the project manager using?

Options:

A.

Acceptance

B.

Mitigation

C.

Transference

D.

Avoidance

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Questions 57

An adjustment to the project has been approved and funding granted, but the project manager feels the modification is out of scope.

Which of the following should the project manager do?

Options:

A.

Schedule a meeting with the project sponsor to reject the adjustment.

B.

Refuse to make the adjustment and send a recommendation to the review board.

C.

Make the adjustment and wait for another review.

D.

Make the adjustment but document the concern.

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Questions 58

To ensure the quality of implemented project change requests, which of the following will need to occur? (Select Two).

Options:

A.

The project team is not notified of the approved change.

B.

Change is tracked and is either accepted or rejected by the change control board.

C.

Change is logged and updated in the change log document.

D.

Once a change is forwarded to the change control board, it will be removed from the change log.

E.

Once the change is submitted to the change control board, it will be approved and placed into production.

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Questions 59

The change control board has requested that a project manager evaluate the impact of a major change request that will affect the timetable of several work-packages. Which of the following actions should the project manager undertake FIRST?

Options:

A.

Create a modified version of the project schedule applying the critical path method.

B.

Call a project team meeting to use combined expert judgment to accept or reject the change request.

C.

Create a Pareto chart for the outputs from the specific work-packages identified by the change control board.

D.

Crash the schedule to meet the original deadlines.

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Questions 60

Which of the following is the BEST tool to determine how the frequency of an individual cause contributes towards the total result?

Options:

A.

SWOT analysis

B.

Critical Chain Method (CCM)

C.

Ishikawa diagram

D.

Pareto chart

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Exam Code: JK0-017
Exam Name: CompTIA E2C Project+ Certification Exam
Last Update: Apr 14, 2023
Questions: 402