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Exin ITIL Exam Dumps Questions and Answers

Exam Code: ITIL
Certification: Exin-ITIL
Vendor: Exin
Last Update: May 3, 2024
Questions: 503
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88%  Average Success In Real Exam
93%  Questions came word by word from this dump
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ITIL Foundation (syllabus 2011) Questions and Answers

Questions 1

Which practice is the responsibility of everyone in the organization?

Options:

A.

Change control

B.

Problem management

C.

Service level management

D.

Continual improvement

Questions 2

Which processes are responsible for the regular review of underpinning contracts?

Options:

A.

Supplier management and service level management

B.

Supplier management and change management

C.

Availability management and service level management

D.

Supplier management and availability management

Questions 3

Which will NOT be handled as a service request?

Options:

A.

The degradation of a service

B.

The replacement of a toner cartridge

C.

The provision of a laptop

D.

A complaint about a support team