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Scenario 1:
HealthGenic is a leading multi-specialty healthcare organization providing patients with comprehensive medical services in Toronto, Canada. The organization relies heavily on a web-based medical software platform to monitor patient health, schedule appointments, generate customized medical reports, securely store patient data, and facilitate seamless communication among various stakeholders, including patients, physicians, and medical laboratory staff.
As the organization expanded its services and demand grew, frequent and prolonged service interruptions became more common, causing significant disruptions to patient care and administrative processes. As such, HealthGenic initiated a comprehensive risk analysis to assess the severity of risks it faced.
When comparing the risk analysis results with its risk criteria to determine whether the risk and its significance were acceptable or tolerable, HealthGenic noticed a critical gap in its capacity planning and infrastructure resilience. Recognizing the urgency of this issue, HealthGenic reached out to the software development company responsible for its platform. Utilizing its expertise in healthcare technology, data management, and compliance regulations, the software development company successfully resolved the service interruptions.
However, HealthGenic also uncovered unauthorized changes to user access controls. Consequently, some medical reports were altered, resulting in incomplete and inaccurate medical records. The company swiftly acknowledged and corrected the unintentional changes to user access controls. When analyzing the root cause of these changes, HealthGenic identified a vulnerability related to the segregation of duties within the IT department, which allowed individuals with system administration access also to manage user access controls. Therefore, HealthGenic decided to prioritize controls related to organizational structure, including segregation of duties, job rotations, job descriptions, and approval processes.
In response to the consequences of the service interruptions, the software development company revamped its infrastructure by adopting a scalable architecture hosted on a cloud platform, enabling dynamic resource allocation based on demand. Rigorous load testing and performance optimization were conducted to identify and address potential bottlenecks, ensuring the system could handle increased user loads seamlessly. Additionally, the company promptly assessed the unauthorized access and data alterations.
To ensure that all employees, including interns, are aware of the importance of data security and the proper handling of patient information, HealthGenic included controls tailored to specifically address employee training, management reviews, and internal audits. Additionally, given the sensitivity of patient data, HealthGenic implemented strict confidentiality measures, including robust authentication methods, such as multi-factor authentication.
In response to the challenges faced by HealthGenic, the organization recognized the vital importance of ensuring a secure cloud computing environment. It initiated a comprehensive self-assessment specifically tailored to evaluate and enhance the security of its cloud infrastructure and practices.
Based on scenario 1, what type of controls did HealthGenic decide to prioritize?
Scenario 10: ProEBank
ProEBank, an Austrian financial institution, implemented an ISMS and prepared for ISO/IEC 27001 certification. During planning, the company identified aconflict of interestwith one auditor, who had previously worked with their main competitor. ProEBankrefused to undergo the audituntil a new audit team was assigned. The certification body acknowledged the issue and replaced the team.
ProEBank is an Austrian financial institution known for its comprehensive range of banking services. Headquartered in Vienna, it leaverages the city's advanced technological and financial ecosystem To enhance its security posture, ProEBank has implementied an information security management system (ISMS) based on the ISO/IEC 27001. After a year of having the ISMS in place, the company decided to apply for a certification audit to obtain certification against ISO/IEC 27001.
To prepare for the audit, the company first informed its employees for the audit and organized training sessions to prepare them. It also prepared documented information in advance, so that the documents would be ready when external auditors asked to review them Additionally, it determined which of its employees have the knowledge to help the external auditors understand and evaluate the processes.
During the planning phase for the audit, ProEBank reviewed the list of assigned auditors provided by the certification body. Upon reviewing the list, ProEBank identified a potential conflict of interest with one of the auditors, who had previously worked for ProEBank's mein competitor in the banking industry To ensure the integrity of the audit process. ProEBank refused to undergo the audit until a completely new audit team was assigned. In response, the certification body acknowledged the conflict of interest and made the necessary adjustments to ensure the impartiality of the audit team
After the resolution of this issue, the audit team assessed whether the ISMS met both the standard's requirements and the company's objectives. During this process, the audit team focused on reviewing documented information.
Three weeks later, the team conducted an on-site visit to the auditee’s location where they aimed to evaluate whether the ISMS conformed to the requirements of ISO/IEC 27001. was effectively implemented, and enabled the auditee to reach its information security objectives. After the on-site visit the team prepared the audit conclusions and notified the auditee that some minor nonconformities had been detected The audit team leader then issued a recommendation for certification.
After receiving the recommendation from the audit team leader, the certification body established a committee to make the decision for certification. The committee included one member from the audit team and two other experts working for the certification body.
Question:
Is ProEBank's decision to require a new audit team due to a perceived conflict of interest acceptable?
Scenario 2: Beauty is a cosmetics company that has recently switched to an e-commerce model, leaving the traditional retail. The top management has decided to build their own custom platform in-house and outsource the payment process to an external provider operating online payments systems that support online money transfers.
Due to this transformation of the business model, a number of security controls were implemented based on the identified threats and vulnerabilities associated to critical assets. To protect customers' information. Beauty's employees had to sign a confidentiality agreement. In addition, the company reviewed all user access rights so that only authorized personnel can have access to sensitive files and drafted a new segregation of duties chart.
However, the transition was difficult for the IT team, who had to deal with a security incident not long after transitioning to the e commerce model. After investigating the incident, the team concluded that due to the out-of-date anti-malware software, an attacker gamed access to their files and exposed customers' information, including their names and home addresses.
The IT team decided to stop using the old anti-malware software and install a new one which would automatically remove malicious code in case of similar incidents. The new software was installed in every workstation within the company. After installing the new software, the team updated it with the latest malware definitions and enabled the automatic update feature to keep it up to date at all times. Additionally, they established an authentication process that requires a user identification and password when accessing sensitive information.
In addition, Beauty conducted a number of information security awareness sessions for the IT team and other employees that have access to confidential information in order to raise awareness on the importance of system and network security.
Based on the scenario above, answer the following question:
According to scenario 2, Solena decided to issue a press release in which its representatives denied the attack. What does this situation present?
An organization wants to enable the correlation and analysis of security-related events and other recorded data and to support investigations into information security incidents. Which control should it implement?
Scenario 5: Evergreen
Evergreen is undergoing ISMS implementation. In their structure, there exists an Information Security Committee (ISC), which leads and governs security operations.
Question:
Can the information security committee at Evergreen take on the role of the emergency committee in the event of a major incident?
What risk treatment option has Company A implemented if it has required from its employees the change of email passwords at least once every 60 days?
Scenario 8: SunDee is a biopharmaceutical firm headquartered in California, US. Renowned for its pioneering work in the field of human therapeutics, SunDee places a strong emphasis on addressing critical healthcare concerns, particularly in the domains of cardiovascular diseases, oncology, bone health, and inflammation. SunDee has demonstrated its commitment to data security and integrity by maintaining an effective information security management system (ISMS) based on ISO/IEC 27001 for the past two years.
In preparation for the recertification audit, SunDee conducted an internal audit. The company's top management appointed Alex, who has actively managed the Compliance Department's day-to-day operations for the last six months, as the internal auditor. With this dual role assignment, Alex is tasked with conducting an audit that ensures compliance and provides valuable recommendations to improve operational efficiency.
During the internal audit, a few nonconformities were identified. To address them comprehensively, the company created action plans for each nonconformity, working closely with the audit team leader.
SunDee's senior management conducted a comprehensive review of the ISMS to evaluate its appropriateness, sufficiency, and efficiency. This was integrated into their regular management meetings. Essential documents, including audit reports, action plans, and review outcomes, were distributed to all members before the meeting. The agenda covered the status of previous review actions, changes affectingthe ISMS, feedback, stakeholder inputs, and opportunities for improvement. Decisions and actions targeting ISMS improvements were made, with a significant role played by the ISMS coordinator and the internal audit team in preparing follow-up action plans, which were then approved by top management.
In response to the review outcomes, SunDee promptly implemented corrective actions, strengthening its information security measures. Additionally, dashboard tools were introduced to provide a high-level overview of key performance indicators essential for monitoring the organization's information security management. These indicators included metrics on security incidents, their costs, system vulnerability tests, nonconformity detection, and resolution times, facilitating effective recording, reporting, and tracking of monitoring activities. Furthermore, SunDee embarked on a comprehensive measurement process to assess the progress and outcomes of ongoing projects, implementing extensive measures across all processes. The top management determined that the individual responsible for the information, aside from owning the data that contributes to the measures, would also be designated accountable for executing these measurement activities.
Based on the scenario above, answer the following question:
Did SunDee define the roles for measurement activities correctly?
Scenario 7: InfoSec is a multinational corporation headquartered in Boston, MA, which provides professional electronics, gaming, and entertainment services. After facing numerous information security incidents, InfoSec has decided to establish teams and implement measures to prevent potential incidents in the future
Emma, Bob. and Anna were hired as the new members of InfoSec's information security team, which consists of a security architecture team, an incident response team (IRT) and a forensics team Emma's job is to create information security plans, policies, protocols, and training to prepare InfoSec to respond to incidents effectively Emma and Bob would be full-time employees of InfoSec, whereas Anna was contracted as an external consultant.
Bob, a network expert, will deploy a screened subnet network architecture This architecture will isolate the demilitarized zone (OMZ) to which hosted public services are attached and InfoSec's publicly accessible resources from their private network Thus, InfoSec will be able to block potential attackers from causing unwanted events inside the company's network. Bob is also responsible for ensuring that a thorough evaluation of the nature of an unexpected event is conducted, including the details on how the event happened and what or whom it might affect.
Anna will create records of the data, reviews, analysis, and reports in order to keep evidence for the purpose of disciplinary and legal action, and use them to prevent future incidents. To do the work accordingly, she should be aware of the company's information security incident management policy beforehand
Among others, this policy specifies the type of records to be created, the place where they should be kept, and the format and content that specific record types should have.
Why did InfoSec establish an IRT? Refer to scenario 7.
Upon the risk assessment outcomes. Socket Inc. decided to:
• Require the use of passwords with at least 12 characters containing uppercase and lowercase letters, symbols, and numbers
• Require the change of passwords at least once every 60 days
• Keep backup copies of files on IT-provided network drives
• Assign users to a separate network when they have access to cloud storage files storing customers' personal data.
Based on the scenario above, answer the following question:
Which of the following options indicate that Socket Inc. used risk modification to treat risks?
Company X restricted the access of the internal auditor of some of its documentation taking into account its confidentiality. Is this acceptable?
Upon the risk assessment outcomes. Socket Inc. decided to:
• Require the use of passwords with at least 12 characters containing uppercase and lowercase letters, symbols, and numbers
• Require the change of passwords at least once every 60 days
• Keep backup copies of files on IT-provided network drives
• Assign users to a separate network when they have access to cloud storage files storing customers' personal data.
Based on scenario 5. Socket Inc. decided to use cloud storage to store customers' personal data considering that the identified risks have low likelihood and high impact, is this acceptable?
Scenario 2: Beauty is a cosmetics company that has recently switched to an e-commerce model, leaving the traditional retail. The top management has decided to build their own custom platform in-house and outsource the payment process to an external provider operating online payments systems that support online money transfers.
Due to this transformation of the business model, a number of security controls were implemented based on the identified threats and vulnerabilities associated to critical assets. To protect customers' information. Beauty's employees had to sign a confidentiality agreement. In addition, the company reviewed all user access rights so that only authorized personnel can have access to sensitive files and drafted a new segregation of duties chart.
However, the transition was difficult for the IT team, who had to deal with a security incident not long after transitioning to the e commerce model. After investigating the incident, the team concluded that due to the out-of-date anti-malware software, an attacker gamed access to their files and exposed customers' information, including their names and home addresses.
The IT team decided to stop using the old anti-malware software and install a new one which would automatically remove malicious code in case of similar incidents. The new software was installed in every workstation within the company. After installing the new software, the team updated it with the latest malware definitions and enabled the automatic update feature to keep it up to date at all times. Additionally, they established an authentication process that requires a user identification and password when accessing sensitive information.
In addition, Beauty conducted a number of information security awareness sessions for the IT team and other employees that have access to confidential information in order to raise awareness on the importance of system and network security.
Based on scenario 2, which information security principle is the IT team aiming to ensure by establishing a user authentication process that requires user identification and password when accessing sensitive information?
Question:
Which statement regarding organizational roles, responsibilities, and authorities isNOTcorrect?
Scenario 4: TradeB. a commercial bank that has just entered the market, accepts deposits from its clients and offers basic financial services and loans for investments. TradeB has decided to implement an information security management system (ISMS) based on ISO/IEC 27001 Having no experience of a management [^system implementation, TradeB's top management contracted two experts to direct and manage the ISMS implementation project.
First, the project team analyzed the 93 controls of ISO/IEC 27001 Annex A and listed only the security controls deemed applicable to the company and their objectives Based on this analysis, they drafted the Statement of Applicability. Afterward, they conducted a risk assessment, during which they identified assets, such as hardware, software, and networks, as well as threats and vulnerabilities, assessed potential consequences and likelihood, and determined the level of risks based on three nonnumerical categories (low, medium, and high). They evaluated the risks based on the risk evaluation criteria and decided to treat only the high risk category They also decided to focus primarily on the unauthorized use of administrator rights and system interruptions due to several hardware failures by establishing a new version of the access control policy, implementing controls to manage and control user access, and implementing a control for ICT readiness for business continuity
Lastly, they drafted a risk assessment report, in which they wrote that if after the implementation of these security controls the level of risk is below the acceptable level, the risks will be accepted
Based on scenario 4, what type of assets were identified during risk assessment?
Scenario 5: Operaze is a small software development company that develops applications for various companies around the world. Recently, the company conducted a risk assessment to assess the information security risks that could arise from operating in a digital landscape. Using different testing methods, including penetration Resting and code review, the company identified some issues in its ICT systems, including improper user permissions, misconfigured security settings, and insecure network configurations. To resolve these issues and enhance information security, Operaze decided to implement an information security management system (ISMS) based on ISO/IEC 27001.
Considering that Operaze is a small company, the entire IT team was involved in the ISMS implementation project. Initially, the company analyzed the business requirements and the internal and external environment, identified its key processes and activities, and identified and analyzed the interested parties In addition, the top management of Operaze decided to Include most of the company's departments within the ISMS scope. The defined scope included the organizational and physical boundaries. The IT team drafted an information security policy and communicated it to all relevant interested parties In addition, other specific policies were developed to elaborate on security issues and the roles and responsibilities were assigned to all interested parties.
Following that, the HR manager claimed that the paperwork created by ISMS does not justify its value and the implementation of the ISMS should be canceled However, the top management determined that this claim was invalid and organized an awareness session to explain the benefits of the ISMS to all interested parties.
Operaze decided to migrate Its physical servers to their virtual servers on third-party infrastructure. The new cloud computing solution brought additional changes to the company Operaze's top management, on the other hand, aimed to not only implement an effective ISMS but also ensure the smooth running of the ISMS operations. In this situation, Operaze's top management concluded that the services of external experts were required to implement their information security strategies. The IT team, on the other hand, decided to initiate a change in the ISMS scope and implemented the required modifications to the processes of the company.
Based on scenario 5. which committee should Operaze create to ensure the smooth running of the ISMS?
Scenario 8: SunDee is a biopharmaceutical firm headquartered in California, US. Renowned for its pioneering work in the field of human therapeutics, SunDee places a strong emphasis on addressing critical healthcare concerns, particularly in the domains of cardiovascular diseases, oncology, bone health, and inflammation. SunDee has demonstrated its commitment to data security and integrity by maintaining an effective information security management system (ISMS) based on ISO/IEC 27001 for the past two years.
In preparation for the recertification audit, SunDee conducted an internal audit. The company's topmanagement appointed Alex, who has actively managed the Compliance Department's day-to-day operations for the last six months, as the internal auditor. With this dual role assignment, Alex is tasked with conducting an audit that ensures compliance and provides valuable recommendations to improve operational efficiency.
During the internal audit, a few nonconformities were identified. To address them comprehensively, the company created action plans for each nonconformity, working closely with the audit team leader.
SunDee's senior management conducted a comprehensive review of the ISMS to evaluate its appropriateness, sufficiency, and efficiency. This was integrated into their regular management meetings. Essential documents, including audit reports, action plans, and review outcomes, were distributed to all members before the meeting. The agenda covered the status of previous review actions, changes affecting the ISMS, feedback, stakeholder inputs, and opportunities for improvement. Decisions and actions targeting ISMS improvements were made, with a significant role played by the ISMS coordinator and the internal audit team in preparing follow-up action plans, which were then approved by top management.
In response to the review outcomes, SunDee promptly implemented corrective actions, strengthening its information security measures. Additionally, dashboard tools were introduced to provide a high-level overview of key performance indicators essential for monitoring the organization's information security management. These indicators included metrics on security incidents, their costs, system vulnerability tests, nonconformity detection, and resolution times, facilitating effective recording, reporting, and tracking of monitoring activities. Furthermore, SunDee embarked on a comprehensive measurement process to assess the progress and outcomes of ongoing projects, implementing extensive measures across all processes. The top management determined that the individual responsible for the information, aside from owning the data that contributes to the measures, would also be designated accountable for executing these measurement activities.
Based on the scenario above, answer the following question:
Is Alex suitable for the position of internal auditor within the company?
Upon the risk assessment outcomes. Socket Inc. decided to:
• Require the use of passwords with at least 12 characters containing uppercase and lowercase letters, symbols, and numbers
• Require the change of passwords at least once every 60 days
• Keep backup copies of files on IT-provided network drives
• Assign users to a separate network when they have access to cloud storage files storing customers' personal data.
What is the most important asset to Socket Inc. associated with the use of cloud storage? Refer to scenario 5.
HealthGenic is a pediatric clinic that monitors the health and growth of individuals from infancy to early adulthood using a web-based medical software. The software is also used to schedule appointments, create customized medical reports, store patients' data and medical history, and communicate with all the [^involved parties, including parents, other physicians, and the medical laboratory staff.
Last month, HealthGenic experienced a number of service interruptions due to the increased number of users accessing the software Another issue the company faced while using the software was the complicated user interface, which the untrained personnel found challenging to use.
The top management of HealthGenic immediately informed the company that had developed the software about the issue. The software company fixed the issue; however, in the process of doing so, it modified some files that comprised sensitive information related to HealthGenic's patients. The modifications that were made resulted in incomplete and incorrect medical reports and, more importantly, invaded the patients' privacy.
Based on scenario 8. how does the HealthGenic’s negligence affect the ISMS certificate?
Scenario 6: Skyver offers worldwide shipping of electronic products, including gaming consoles, flat-screen TVs. computers, and printers. In order to ensure information security, the company has decided to implement an information security management system (ISMS) based on the requirements of ISO/IEC 27001.
Colin, the company's best information security expert, decided to hold a training and awareness session for the personnel of the company regarding the information security challenges and other information security-related controls. The session included topics such as Skyver's information security approaches and techniques for mitigating phishing and malware.
One of the participants in the session is Lisa, who works in the HR Department. Although Colin explains the existing Skyver's information security policies and procedures in an honest and fair manner, she finds some of the issues being discussed too technical and does not fully understand the session. Therefore, in a lot of cases, she requests additional help from the trainer and her colleagues
Based on scenario 6. Lisa found some of the issues being discussed in the training and awareness session too technical, thus not fully understanding the session. What does this indicate?
Scenario 1: HealthGenic is a pediatric clinic that monitors the health and growth of individuals from infancy to early adulthood using a web-based medical software. The software is also used to schedule appointments, create customized medical reports, store patients' data and medical history, and communicate with all the [^involved parties, including parents, other physicians, and the medical laboratory staff.
Last month, HealthGenic experienced a number of service interruptions due to the increased number of users accessing the software Another issue the company faced while using the software was the complicated user interface, which the untrained personnel found challenging to use.
The top management of HealthGenic immediately informed the company that had developed the software about the issue. The software company fixed the issue; however, in the process of doing so, it modified some files that comprised sensitive information related to HealthGenic's patients. The modifications that were made resulted in incomplete and incorrect medical reports and, more importantly, invaded the patients' privacy.
Intrinsic vulnerabilities, such as the______________ are related to the characteristics of the asset. Refer to scenario 1.
A company decided to use an algorithm that analyzes various attributes of customer behavior, such as browsing patterns and demographics, and groups customers based on their similar characteristics. This way. the company will be able to identify frequent buyers and trend-followers, among others. What type of machine learning this the company using?
A tech company rapidly expanded its operations over the past few years. Its information system, consisting of servers, databases, and communication tools, is a critical part of its daily operations. However, due to the rapid growth and increased data flow, the company is now facing a saturation of its information system. This saturation has led to slower response times, increased downtime, and difficulty in managing the overwhelming volume of data. In which category does this threat fall into?
Scenario 8: SunDee is an American biopharmaceutical company, headquartered in California, the US. It specializes in developing novel human therapeutics, with a focus on cardiovascular diseases, oncology, bone health, and inflammation. The company has had an information security management system (ISMS) based on SO/IEC 27001 in place for the past two years. However, it has not monitored or measured the performance and effectiveness of its ISMS and conducted management reviews regularly
Just before the recertification audit, the company decided to conduct an internal audit. It also asked most of their staff to compile the written individual reports of the past two years for their departments. This left the Production Department with less than the optimum workforce, which decreased the company's stock.
Tessa was SunDee's internal auditor. With multiple reports written by 50 different employees, the internal audit process took much longer than planned, was very inconsistent, and had no qualitative measures whatsoever Tessa concluded that SunDee must evaluate the performance of the ISMS adequately. She defined SunDee's negligence of ISMS performance evaluation as a major nonconformity, so she wrote a nonconformity report including the description of the nonconformity, the audit findings, and recommendations. Additionally, Tessa created a new plan which would enable SunDee to resolve these issues and presented it to the top management
Based on the scenario above, answer the following question:
What caused SunDee's workforce disruption?
An organization uses Platform as a Service (PaaS) to host its cloud-based services. As such, the cloud provider manages the majority of the services provided to the organization. What does the organization still need to manage when using PaaS?
An organization has justified the exclusion of control 5.18 Access rights of ISO/IEC 27001 in the Statement of Applicability (SoA) as follows: "An access control reader is already installed at the main entrance of the building." Which statement is correct'
Scenario 3: Socket Inc is a telecommunications company offering mainly wireless products and services. It uses MongoDB. a document model database that offers high availability, scalability, and flexibility.
Last month, Socket Inc. reported an information security incident. A group of hackers compromised its MongoDB database, because the database administrators did not change its default settings, leaving it without a password and publicly accessible.
Fortunately. Socket Inc. performed regular information backups in their MongoDB database, so no information was lost during the incident. In addition, a syslog server allowed Socket Inc. to centralize all logs in one server. The company found out that no persistent backdoor was placed and that the attack was not initiated from an employee inside the company by reviewing the event logs that record user faults and exceptions.
To prevent similar incidents in the future, Socket Inc. decided to use an access control system that grants access to authorized personnel only. The company also implemented a control in order to define and implement rules for the effective use of cryptography, including cryptographic key management, to protect the database from unauthorized access The implementation was based on all relevant agreements, legislation, and regulations, and the information classification scheme. To improve security and reduce the administrative efforts, network segregation using VPNs was proposed.
Lastly, Socket Inc. implemented a new system to maintain, collect, and analyze information related to information security threats, and integrate information security into project management.
Based on the scenario above, answer the following question:
Which security control does NOT prevent information security incidents from recurring?
Scenario 1: HealthGenic is a pediatric clinic that monitors the health and growth of individuals from infancy to early adulthood using a web-based medical software. The software is also used to schedule appointments, create customized medical reports, store patients' data and medical history, and communicate with all the involved parties, including parents, other physicians, and the medical laboratory staff.
Last month, HealthGenic experienced a number of service interruptions due to the increased number of users accessing the software Another issue the company faced while using the software was the complicated user interface, which the untrained personnel found challenging to use.
The top management of HealthGenic immediately informed the company that had developed the software about the issue. The software company fixed the issue; however, in the process of doing so, it modified some files that comprised sensitive information related to HealthGenic's patients. The modifications that were made resulted in incomplete and incorrect medical reports and, more importantly, invaded the patients' privacy.
Based on the scenario above, answer the following question:
Which of the following indicates that the confidentiality of information was compromised?
Scenario 4: TradeB is a newly established commercial bank located in Europe, with a diverse clientele. It provides services that encompass retail banking, corporate banking, wealth management, and digital banking, all tailored to meet the evolving financial needs of individuals and businesses in the region. Recognizing the critical importance of information security in the modern banking landscape, TradeB has initiated the implementation of an information security management system (ISMS) based on ISO/IEC 27001. To ensure the successful implementation of the ISMS, the top management decided to contract two experts to lead and oversee the ISMS implementation project.
As a primary strategy for implementing the ISMS, the experts chose an approach that emphasizes a swift implementation of the ISMS by initially meeting the minimum requirements of ISO/IEC 27001, followed by continual improvement over time. Additionally, under the guidance of the experts, TradeB opted for a methodological framework, which serves as a structured framework and a guideline that outlines the high-level stages of the ISMS implementation, the associated activities, and the deliverables without incorporating any specific tools.
The experts analyzed the ISO/IEC 27001 controls and listed only the security controls deemed applicable to the company and its objectives. Based on this analysis, they drafted the Statement of Applicability.Afterward, they conducted a risk assessment, during which they identified assets, such as hardware, software, and networks, as well as threats and vulnerabilities, assessed potential consequences and likelihood, and determined the level of risks based on a methodical approach that involved defining and characterizing the terms and criteria used in the assessment process, categorizing them into non-numerical levels (e.g., very low, low, moderate, high, very high). Explanatory notes were thoughtfully crafted to justify assessed values, with the primary goal of enhancing repeatability and reproducibility.
Then, they evaluated the risks based on the risk evaluation criteria, where they decided to treat only the risks of the high-risk category. Additionally, they focused primarily on the unauthorized use of administrator rights and system interruptions due to several hardware failures. To address these issues, they established a new version of the access control policy, implemented controls to manage and control user access, and introduced a control for ICT readiness to ensure business continuity.
Their risk assessment report indicated that if the implemented security controls reduce the risk levels to an acceptable threshold, those risks will be accepted.
Based on the scenario above, answer the following question:
Which risk analysis technique did the experts use to determine the level of risk? Refer to scenario 4.
Scenario 4: TradeB. a commercial bank that has just entered the market, accepts deposits from its clients and offers basic financial services and loans for investments. TradeB has decided to implement an information security management system (ISMS) based on ISO/IEC 27001 Having no experience of a management [^system implementation, TradeB's top management contracted two experts to direct and manage the ISMS implementation project.
First, the project team analyzed the 93 controls of ISO/IEC 27001 Annex A and listed only the security controls deemed applicable to the company and their objectives Based on this analysis, they drafted the Statement of Applicability. Afterward, they conducted a risk assessment, during which they identified assets, such as hardware, software, and networks, as well as threats and vulnerabilities, assessed potential consequences and likelihood, and determined the level of risks based on three nonnumerical categories (low, medium, and high). They evaluated the risks based on the risk evaluation criteria and decided to treat only the high risk category They also decided to focus primarily on the unauthorized use of administrator rights and system interruptions due to several hardware failures by establishing a new version of the access control policy, implementing controls to manage and control user access, and implementing a control for ICT readiness for business continuity
Lastly, they drafted a risk assessment report, in which they wrote that if after the implementation of these security controls the level of risk is below the acceptable level, the risks will be accepted
What should TradeB do in order to deal with residual risks? Refer to scenario 4.
Scenario 8: SunDee is a biopharmaceutical firm headquartered in California, US. Renowned for its pioneering work in the field of human therapeutics, SunDee places a strong emphasis on addressing critical healthcare concerns, particularly in the domains of cardiovascular diseases, oncology, bone health, and inflammation. SunDee has demonstrated its commitment to data security and integrity by maintaining an effective information security management system (ISMS) based on ISO/IEC 27001 for the past two years.
In preparation for the recertification audit, SunDee conducted an internal audit. The company's top management appointed Alex, who has actively managed the Compliance Department's day-to-day operations for the last six months, as the internal auditor. With this dual role assignment, Alex is tasked with conducting an audit that ensures compliance and provides valuable recommendations to improve operational efficiency.
During the internal audit, a few nonconformities were identified. To address them comprehensively, the company created action plans for each nonconformity, working closely with the audit team leader.
SunDee's senior management conducted a comprehensive review of the ISMS to evaluate its appropriateness, sufficiency, and efficiency. This was integrated into their regular management meetings. Essential documents, including audit reports, action plans, and review outcomes, were distributed to all members before the meeting. The agenda covered the status of previous review actions, changes affectingthe ISMS, feedback, stakeholder inputs, and opportunities for improvement. Decisions and actions targeting ISMS improvements were made, with a significant role played by the ISMS coordinator and the internal audit team in preparing follow-up action plans, which were then approved by top management.
In response to the review outcomes, SunDee promptly implemented corrective actions, strengthening its information security measures. Additionally, dashboard tools were introduced to provide a high-level overview of key performance indicators essential for monitoring the organization's information security management. These indicators included metrics on security incidents, their costs, system vulnerability tests, nonconformity detection, and resolution times, facilitating effective recording, reporting, and tracking of monitoring activities. Furthermore, SunDee embarked on a comprehensive measurement process to assess the progress and outcomes of ongoing projects, implementing extensive measures across all processes. The top management determined that the individual responsible for the information, aside from owning the data that contributes to the measures, would also be designated accountable for executing these measurement activities.
Based on the scenario above, answer the following question:
Does SunDee's approach align with the best practices for evaluating and maintaining the effectiveness of an ISMS?
Which of the following is NOT part of the steps required by ISO/IEC 27001 that an organization must take when a nonconformity is detected?
Scenario 9:
OpenTech, headquartered in San Francisco, specializes in information and communication technology (ICT) solutions. Its clientele primarily includes data communication enterprises and network operators. The company's core objective is to enable its clients to transition smoothly into multi-service providers, aligning their operations with the complex demands of the digital landscape.
Recently, Tim, the internal auditor of OpenTech, conducted an internal audit that uncovered nonconformities related to their monitoring procedures and system vulnerabilities. In response to these nonconformities, OpenTech decided to employ a comprehensive problem-solving approach to address the issues systematically. This method encompasses a team-oriented approach, aiming to identify, correct, and eliminate the root causes of the issues. The approach involves several steps: First, establish a group of experts with deep knowledge of processes and controls. Next, break down the nonconformity into measurable components and implement interim containment measures. Then, identify potential root causes and select and verify permanent corrective actions. Finally, put those actions into practice, validate them, take steps to prevent recurrence, and recognize and acknowledge the team's efforts.
Following the analysis of the root causes of the nonconformities, OpenTech's ISMS project manager, Julia, developed a list of potential actions to address the identified nonconformities. Julia carefully evaluated the list to ensure that each action would effectively eliminate the root cause of the respective nonconformity. While assessing potential corrective actions, Julia identified one issue as significant and assessed a high likelihood of its recurrence. Consequently, she chose to implement temporary corrective actions. Julia then combined all the nonconformities into a single action plan and sought approval from top management. The submitted action plan was written as follows:
"A new version of the access control policy will be established and new restrictions will be created to ensure that network access is effectively managed and monitored by the Information and Communication Technology (ICT) Department."
However, Julia's submitted action plan was not approved by top management. The reason cited was that a general action plan meant to address all nonconformities was deemed unacceptable. Consequently, Julia revised the action plan and submitted separate ones for approval. Unfortunately, Julia did not adhere to the organization's specified deadline for submission, resulting in a delay in the corrective action process. Additionally, the revised action plans lacked a defined schedule for execution.
Which method did OpenTech choose to use for addressing and preventing reoccurring problems after identifying the nonconformities?
A small organization that is implementing an ISMS based on ISO/lEC 27001 has decided to outsource the internal audit function to a third party. Is this acceptable?
Scenario 5: Operaze is a small software development company that develops applications for various companies around the world. Recently, the company conducted a risk assessment to assess the information security risks that could arise from operating in a digital landscape. Using different testing methods, including penetration Resting and code review, the company identified some issues in its ICT systems, including improper user permissions, misconfigured security settings, and insecure network configurations. To resolve these issues and enhance information security, Operaze decided to implement an information security management system (ISMS) based on ISO/IEC 27001.
Considering that Operaze is a small company, the entire IT team was involved in the ISMS implementation project. Initially, the company analyzed the business requirements and the internal and external environment, identified its key processes and activities, and identified and analyzed the interested parties In addition, the top management of Operaze decided to Include most of the company's departments within the ISMS scope. The defined scope included the organizational and physical boundaries. The IT team drafted an information security policy and communicated it to all relevant interested parties In addition, other specific policies were developed to elaborate on security issues and the roles and responsibilities were assigned to all interested parties.
Following that, the HR manager claimed that the paperwork created by ISMS does not justify its value and the implementation of the ISMS should be canceled However, the top management determined that this claim was invalid and organized an awareness session to explain the benefits of the ISMS to all interested parties.
Operaze decided to migrate Its physical servers to their virtual servers on third-party infrastructure. The new cloud computing solution brought additional changes to the company Operaze's top management, on the other hand, aimed to not only implement an effective ISMS but also ensure the smooth running of the ISMS operations. In this situation, Operaze's top management concluded that the services of external experts were required to implement their information security strategies. The IT team, on the other hand, decided to initiate a change in the ISMS scope and implemented the required modifications to the processes of the company.
Based on scenario 5. after migrating to cloud. Operaze's IT team changed the ISMS scope and implemented all the required modifications Is this acceptable?
Scenario 4: TradeB is a newly established commercial bank located in Europe, with a diverse clientele. It provides services that encompass retail banking, corporate banking, wealth management, and digital banking, all tailored to meet the evolving financial needs of individuals and businesses in the region. Recognizing the critical importance of information security in the modern banking landscape, TradeB has initiated the implementation of an information security management system (ISMS) based on ISO/IEC 27001. To ensure the successful implementation of the ISMS, the top management decided to contract two experts to lead and oversee the ISMS implementation project.
As a primary strategy for implementing the ISMS, the experts chose an approach that emphasizes a swift implementation of the ISMS by initially meeting the minimum requirements of ISO/IEC 27001, followed by continual improvement over time. Additionally, under the guidance of the experts, TradeB opted for a methodological framework, which serves as a structured framework and a guideline that outlines thehigh-level stages of the ISMS implementation, the associated activities, and the deliverables without incorporating any specific tools.
The experts analyzed the ISO/IEC 27001 controls and listed only the security controls deemed applicable to the company and its objectives. Based on this analysis, they drafted the Statement of Applicability. Afterward, they conducted a risk assessment, during which they identified assets, such as hardware, software, and networks, as well as threats and vulnerabilities, assessed potential consequences and likelihood, and determined the level of risks based on a methodical approach that involved defining and characterizing the terms and criteria used in the assessment process, categorizing them into non-numerical levels (e.g., very low, low, moderate, high, very high). Explanatory notes were thoughtfully crafted to justify assessed values, with the primary goal of enhancing repeatability and reproducibility.
Then, they evaluated the risks based on the risk evaluation criteria, where they decided to treat only the risks of the high-risk category. Additionally, they focused primarily on the unauthorized use of administrator rights and system interruptions due to several hardware failures. To address these issues, they established a new version of the access control policy, implemented controls to manage and control user access, and introduced a control for ICT readiness to ensure business continuity.
Their risk assessment report indicated that if the implemented security controls reduce the risk levels to an acceptable threshold, those risks will be accepted.
Based on the scenario above, answer the following question:
Which of the actions presented in scenario 4 is NOT compliant with the requirements of ISO/IEC 27001?
Scenario 1: HealthGenic is a pediatric clinic that monitors the health and growth of individuals from infancy to early adulthood using a web-based medical software. The software is also used to schedule appointments, create customized medical reports, store patients' data and medical history, and communicate with all the [^involved parties, including parents, other physicians, and the medical laboratory staff.
Last month, HealthGenic experienced a number of service interruptions due to the increased number of users accessing the software Another issue the company faced while using the software was the complicated user interface, which the untrained personnel found challenging to use.
The top management of HealthGenic immediately informed the company that had developed the software about the issue. The software company fixed the issue; however, in the process of doing so, it modified some files that comprised sensitive information related to HealthGenic's patients. The modifications that were made resulted in incomplete and incorrect medical reports and, more importantly, invaded the patients' privacy.
Based on the scenario above, answer the following question:
According to scenario 1, which of the following controls implemented by Antiques is a detective and administrative control?
Scenario 10:
NetworkFuse is a leading company that specializes in the design, production, and distribution of network hardware products. Over the past two years, NetworkFuse has maintained an operational Information Security Management System (ISMS) based on ISO/IEC 27001 requirements and a Quality Management System (QMS) based on ISO 9001. These systems are designed to ensure the company's commitment to both information security and the highest quality standards.
To further demonstrate its dedication to best practices and industry standards, NetworkFuse recently scheduled a combined certification audit. This audit seeks to validate NetworkFuse’s compliance with both ISO/IEC 27001 and ISO 9001, showcasing the company’s strong commitment to maintaining high standards in information security management and quality management. The process began with the careful selection of a certification body. NetworkFuse then took steps to prepare its employees for theaudit, which was crucial for ensuring a smooth and successful audit process. Additionally, NetworkFuse appointed individuals to manage the ISMS and the QMS.
NetworkFuse decided not to conduct a self-evaluation before the audit, a step often taken by organizations to proactively identify potential areas for improvement. The company's top management believed such an evaluation was unnecessary, confident in their existing systems and practices. This decision reflected their trust in the robustness of their ISMS and QMS. As part of the preparations, NetworkFuse took careful measures to ensure that all necessary documented information—including internal audit reports, management reviews, technological infrastructure, and the overall functioning of the ISMS and QMS—was readily available for the audit. This information would be vital in demonstrating their compliance with the ISO standards.
During the audit, NetworkFuse requested that the certification body not carry documentation off-site. This request stemmed from their commitment to safeguarding sensitive and proprietary information, reflecting their desire for maximum security and control during the audit process. Despite meticulous preparations, the actual audit did not proceed as scheduled. NetworkFuse raised concerns about the assigned audit team leader and requested a replacement. The company asserted that the same audit team leader had previously issued a recommendation for certification to one of NetworkFuse's main competitors. This potential conflict of interest raised concerns among the company’s top management. However, the certification body rejected NetworkFuse's request for a replacement, and the audit process was canceled.
Which of the following actions is NOT a requirement for NetworkFuse in preparing for the certification audit?
Scenario 3: Socket Inc is a telecommunications company offering mainly wireless products and services. It uses MongoDB. a document model database that offers high availability, scalability, and flexibility.
Last month, Socket Inc. reported an information security incident. A group of hackers compromised its MongoDB database, because the database administrators did not change its default settings, leaving it without a password and publicly accessible.
Fortunately. Socket Inc. performed regular information backups in their MongoDB database, so no information was lost during the incident. In addition, a syslog server allowed Socket Inc. to centralize all logs in one server. The company found out that no persistent backdoor was placed and that the attack was not initiated from an employee inside the company by reviewing the event logs that record user faults and exceptions.
To prevent similar incidents in the future, Socket Inc. decided to use an access control system that grants access to authorized personnel only. The company also implemented a control in order to define and implement rules for the effective use of cryptography, including cryptographic key management, to protect the database from unauthorized access The implementation was based on all relevant agreements, legislation, and regulations, and the information classification scheme. To improve security and reduce the administrative efforts, network segregation using VPNs was proposed.
Lastly, Socket Inc. implemented a new system to maintain, collect, and analyze information related to information security threats, and integrate information security into project management.
Based on scenario 3, what would help Socket Inc. address similar information security incidents in the future?
The Incident Response Team (IRT) has been notified of a potential compromise in the organization’s network. Which type of services would be most appropriate for the IRT to provide in this situation?
Scenario 7: Incident Response at Texas H&H Inc.
Once they made sure that the attackers do not have access in their system, the security administrators decided to proceed with the forensic analysis. They concluded that their access security system was notdesigned tor threat detection, including the detection of malicious files which could be the cause of possible future attacks.
Based on these findings. Texas H$H inc, decided to modify its access security system to avoid future incidents and integrate an incident management policy in their Information security policy that could serve as guidance for employees on how to respond to similar incidents.
Based on the scenario above, answer the following question:
Based on scenario 7. what else should Texas H&H Inc. do when responding to the incident?
The purpose of control 5.9 inventory of Information and other associated assets of ISO/IEC 27001 is to identify organization's information and other associated assets in order to preserve their information security and assign ownership. Which of the following actions docs NOT fulfill this purpose?
Scenario 2: Beauty is a cosmetics company that has recently switched to an e-commerce model, leaving the traditional retail. The top management has decided to build their own custom platform in-house and outsource the payment process to an external provider operating online payments systems that support online money transfers.
Due to this transformation of the business model, a number of security controls were implemented based on the identified threats and vulnerabilities associated to critical assets. To protect customers' information. Beauty's employees had to sign a confidentiality agreement. In addition, the company reviewed all user access rights so that only authorized personnel can have access to sensitive files and drafted a new segregation of duties chart.
However, the transition was difficult for the IT team, who had to deal with a security incident not long after transitioning to the e commerce model. After investigating the incident, the team concluded that due to the out-of-date anti-malware software, an attacker gamed access to their files and exposed customers' information, including their names and home addresses.
The IT team decided to stop using the old anti-malware software and install a new one which would automatically remove malicious code in case of similar incidents. The new software was installed in every workstation within the company. After installing the new software, the team updated it with the latest malware definitions and enabled the automatic update feature to keep it up to date at all times. Additionally, they established an authentication process that requires a user identification and password when accessing sensitive information.
In addition, Beauty conducted a number of information security awareness sessions for the IT team and other employees that have access to confidential information in order to raise awareness on the importance of system and network security.
Based on scenario 2, Beauty should have implemented (1)_____________________________ to detect (2)_________________________.
What is the main purpose of Annex A 7.1 Physical security perimeters of ISO/IEC 27001?
HealthGenic is a pediatric clinic that monitors the health and growth of individuals from infancy to early adulthood using a web-based medical software. The software is also used to schedule appointments, create customized medical reports, store patients' data and medical history, and communicate with all the [^involved parties, including parents, other physicians, and the medical laboratory staff.
Last month, HealthGenic experienced a number of service interruptions due to the increased number of users accessing the software Another issue the company faced while using the software was the complicated user interface, which the untrained personnel found challenging to use.
The top management of HealthGenic immediately informed the company that had developed the software about the issue. The software company fixed the issue; however, in the process of doing so, it modified some files that comprised sensitive information related to HealthGenic's patients. The modifications that were made resulted in incomplete and incorrect medical reports and, more importantly, invaded the patients' privacy.
Which situation presented in scenario 8 is not in compliance with ISO/IEC 27001 requirements?
Why should the security testing processes be defined and implemented in the development life cycle?
An organization has established a policy that provides the personnel with the information required to effectively deploy encryption solutions in order to protect organizational confidential data. What type of policy is this?
Scenario 10: ProEBank
ProEBank is an Austrian financial institution known for its comprehensive range of banking services. Headquartered in Vienna, it leaverages the city's advanced technological and financial ecosystem To enhance its security posture, ProEBank has implementied an information security management system (ISMS) based on the ISO/IEC 27001. After a year of having the ISMS in place, the company decided to apply for a certification audit to obtain certification against ISO/IEC 27001.
To prepare for the audit, the company first informed its employees for the audit and organized training sessions to prepare them. It also prepared documented information in advance, so that the documents would be ready when external auditors asked to review them Additionally, it determined which of its employees have the knowledge to help the external auditors understand and evaluate the processes.
During the planning phase for the audit, ProEBank reviewed the list of assigned auditors provided by the certification body. Upon reviewing the list, ProEBank identified a potential conflict of interest with one of the auditors, who had previously worked for ProEBank's mein competitor in the banking industry To ensure the integrity of the audit process. ProEBank refused to undergo the audit until a completely new audit team was assigned. In response, the certification body acknowledged the conflict of interest and made the necessary adjustments to ensure the impartiality of the audit team
After the resolution of this issue, the audit team assessed whether the ISMS met both the standard's requirements and the company's objectives. During this process, the audit team focused on reviewing documented information.
Three weeks later, the team conducted an on-site visit to the auditee’s location where they aimed to evaluate whether the ISMS conformed to the requirements of ISO/IEC 27001. was effectively implemented, and enabled the auditee to reach its information security objectives. After the on-site visit the team prepared the audit conclusions and notified the auditee that some minor nonconformities had been detected The audit team leader then issued a recommendation for certification.
After receiving the recommendation from the audit team leader, the certification body established a committee to make the decision for certification. The committee included one member from the audit team and two other experts working for the certification body.
The certification body’s final decision for certification was made by acommitteethat includedone auditor from the audit teamand two other experts.
Question:
Is this acceptable?
Scenario 6: Skyver manufactures electronic products, such as gaming consoles, flat-screen TVs, computers, and printers. In order to ensure information security, the company has decided to implement an information security management system (ISMS) based on ISO/IEC 27001.
Colin, the company's information security manager, decided to conduct a training and awareness session for the company's staff about the information security risks and the controls implemented to mitigate them. The session covered various topics, including Skyver's information security approaches, techniques for mitigating phishing and malware, and a dedicated segment on securing cloud infrastructure and services. This particular segment explored the shared responsibility model and concepts such as identity and access management in the cloud. Colin organized the training and awareness sessions through engaging presentations, interactive discussions, and practical demonstrations to ensure that the personnel were well-informed by security principles and practices.
One of the participants in the session was Lisa, who works in the HR Department. Although Colin explained Skyver's information security policies and procedures in an honest and fair manner, she found some of the issues being discussed too technical and did not fully understand the session. Therefore, in many cases, she would request additional help from the trainer and her colleagues. In a supportive manner, Colin suggested Lisa consider attending the session again.
Skyver has been exploring the implementation of AI solutions to help understand customer preferences and provide personalized recommendations for electronic products. The aim was to utilize AI technologies to enhance problem-solving capabilities and provide suggestions to customers. This strategic initiative aligned with Skyver’s commitment to improving the customer experience through data-driven insights.
Additionally, Skyver looked for a flexible cloud infrastructure that allows the company to host certain services on internal and secure infrastructure and other services on external and scalable platforms that can be accessed from anywhere. This setup would enable various deployment options and enhance information security, crucial for Skyver's electronic product development.
According to Skyver, implementing additional controls in the ISMS implementation plan has been successfully executed, and the company was ready to transition into operational mode. Skyver assigned Colin the responsibility of determining the materiality of this change within the company.
Based on the scenario above, answer the following question:
Which cloud computing model best aligns with Skyver's requirements?
Scenario 10: NetworkFuse develops, manufactures, and sells network hardware. The company has had an operational information security management system (ISMS) based on ISO/IEC 27001 requirements and a quality management system (QMS) based on ISO 9001 for approximately two years. Recently, it has applied for a j^ombined certification audit in order to obtain certification against ISO/IEC 27001 and ISO 9001.
After selecting the certification body, NetworkFuse prepared the employees for the audit The company decided to not conduct a self-evaluation before the audit since, according to the top management, it was not necessary. In addition, it ensured the availability of documented information, including internal audit reports and management reviews, technologies in place, and the general operations of the ISMS and the QMS. However, the company requested from the certification body that the documentation could not be carried off-site
However, the audit was not performed within the scheduled days because NetworkFuse rejected the audit team leader assigned and requested their replacement The company asserted that the same audit team leader issued a recommendation for certification to its main competitor, which, for the company's top management, was a potential conflict of interest. The request was not accepted by the certification body
Based on the scenario above, answer the following question:
Does NetworkFuse fulfill the prerequisites for a certification audit?
Scenario 4: TradeB is a newly established commercial bank located in Europe, with a diverse clientele. It provides services that encompass retail banking, corporate banking, wealth management, and digital banking, all tailored to meet the evolving financial needs of individuals and businesses in the region. Recognizing the critical importance of information security in the modern banking landscape, TradeB has initiated the implementation of an information security management system (ISMS) based on ISO/IEC 27001. To ensure the successful implementation of the ISMS, the top management decided to contract two experts to lead and oversee the ISMS implementation project.
As a primary strategy for implementing the ISMS, the experts chose an approach that emphasizes a swift implementation of the ISMS by initially meeting the minimum requirements of ISO/IEC 27001, followed by continual improvement over time. Additionally, under the guidance of the experts, TradeB opted for a methodological framework, which serves as a structured framework and a guideline that outlines the high-level stages of the ISMS implementation, the associated activities, and the deliverables without incorporating any specific tools.
The experts analyzed the ISO/IEC 27001 controls and listed only the security controls deemed applicable to the company and its objectives. Based on this analysis, they drafted the Statement of Applicability. Afterward, they conducted a risk assessment, during which they identified assets, such as hardware, software, and networks, as well as threats and vulnerabilities, assessed potential consequences and likelihood, and determined the level of risks based on a methodical approach that involved defining and characterizing the terms and criteria used in the assessment process, categorizing them into non-numerical levels (e.g., very low, low, moderate, high, very high). Explanatory notes were thoughtfully crafted to justify assessed values, with the primary goal of enhancing repeatability and reproducibility.
Then, they evaluated the risks based on the risk evaluation criteria, where they decided to treat only the risks of the high-risk category. Additionally, they focused primarily on the unauthorized use of administrator rights and system interruptions due to several hardware failures. To address these issues, they established a new version of the access control policy, implemented controls to manage and control user access, and introduced a control for ICT readiness to ensure business continuity.
Their risk assessment report indicated that if the implemented security controls reduce the risk levels to an acceptable threshold, those risks will be accepted.
Based on the scenario above, answer the following question:
Which implementation approach did TradeB initially choose to implement its information security management system (ISMS)?
Scenario 7: InfoSec, based in Boston, MA, is a multinational corporation offering professional electronics, gaming, and entertainment products. Following several information security incidents, InfoSec has decided to establish teams of experts and implement measures to prevent potential incidents in the future.
Emma, Bob, and Anna were hired as the new members of InfoSec's information security team, which consists of a security architecture team, an incident response team (IRT), and a forensics team. Emma’s job is to create information security plans, policies, protocols, and training to prepare InfoSec to respond to incidents effectively. Emma and Bob would be full-time employees of InfoSec, whereas Anna was contracted as an external consultant.
Bob, a network expert, will implement a screened subnet network architecture. This architecture will isolate the demilitarized zone (DMZ), to which hosted public services are attached, and InfoSec's publicly accessible resources from their private network. Thus, InfoSec will be able to block potential attackers from causing unwanted events inside the company's network. Bob is also responsible for ensuring a thorough evaluation of the nature of an unexpected event, including how the event happened and what or whom it might affect.
On the other hand, Anna will create records of the data, reviews, analyses, and reports to keep evidence for disciplinary and legal action and use them to prevent future incidents. To do the work accordingly, she should be aware of the company's information security incident management policy beforehand. Among others, this policy specifies the type of records to be created, the place where they should be kept, and the format and content that specific record types should have.
As part of InfoSec's initiative to strengthen information security measures, Anna will conduct information security risk assessments only when significant changes are proposed and will document the results of these risk assessments. Upon completion of the risk assessment process, Anna is responsible for developing and implementing a plan for treating information security risks and documenting the risk treatment results.
Furthermore, while implementing the communication plan for information security, InfoSec’s top management was responsible for creating a roadmap for new product development. This approach helps the company to align its security measures with the product development efforts, demonstrating a commitment to integrating security into every aspect of its business operations.
InfoSec uses a cloud service model that includes cloud-based apps accessed through the web or an application programming interface (API). All cloud services are provided by the cloud service provider, while data is managed by InfoSec. This introduces unique security considerations and becomes a primary focus for the information security team to ensure data and systems are protected in this environment.
Based on this scenario, answer the following question:
Is the responsibility of InfoSec’s top management appropriately established in implementing the communication plan for information security?
Kyte. a company that has an online shopping website, has added a Q&A section to its website; however, its Customer Service Department almost never provides answers to users' questions. Which principle of an effective communication strategy has Kyte not followed?
An employee from Reyae Ltd. unintentionally sent an email containing critical business strategies to a competitor. Which information security principle was compromised in this case?
An organization has implemented a control that enables the company to manage storage media through their life cycle of use. acquisition, transportation and disposal. Which control category does this control belong to?
Scenario 7: CyTekShield
CyTekShield based in Dublin. Ireland, is a cybersecurity consulting provider specializing in digital risk management and enterprise security solutions. After facing multiple security incidents. CyberTekShield formed expanded its information security team by bringing in Sadie and Niamh as part of the team. This team is structured into three key divisions: incident response, security architecture and forensics
Sadie will separate the demilitarized zone from CyTekShield's private network and publicly accessible resources, as part of implementing a screened subnet network architecture. In addition, Sadie will carry out comprehensive evaluations of any unexpected incidents, analyzing their causes and assessing their potential impact. She also developed security strategies and policies. Whereas Niamh. a specialized expert in forensic investigations, will be responsible for creating records of different data for evidence purposes To do this effectively, she first reviewed the company's information security incident management policy, which outlines the types of records to be created, their storage location, and the required format and content for specific record types.
To support the process of handling of evidence related to information security events. CyTekShield has established internal procedures. These procedures ensure that evidence is properly identified, collected, and preserved within the company CyTekShield's procedures specify how to handle records in various storage mediums, ensuring that all evidence is safeguarded in its original state, whether the devices are powered on or off.
As part of CyTekShield's initiative to strengthen information security measures, Niamh will conduct information security risk assessments only when significant changes are proposed and will document the results of these risk assessments Upon completion of the risk assessment process, Niamh isresponsible to develop and implement a plan for treating information security risks and document the risk treatment results.
Furthermore, while implementing the communication plan for information security, the CyTekShield's top management was responsible for creating a roadmap for new product development. This approach helps the company to align its security measures with the product development efforts, demonstrating a commitment to integrating security into every aspect of its business operations.CyTekShield uses a cloud service model that includes cloud-based apps accessed through the web or an application programming interface (API). All cloud services are provided by the cloud service provider, while data is managed by CyTekShield This introduces unique security considerations and becomes a primary focus for the information security team to ensure data and systems are protected in this environment.CyTekShield uses a cloud service model that includes cloud-based apps accessed through the web or an application programming interface (API). All cloud services are provided by the cloud service provider, while data is managed by CyTekShield This introduces unique security considerations and becomes a primary focus for the information security team to ensure data and systems are protected in this environment.
Question:
Has CyTekShield appropriately addressed the handling of evidence related to information security events?
Scenario 9: CoreBit Systems
CoreBit Systems, with its headquarters m San Francisco, specializes in information and communication technology (ICT) solutions, its clientele primarily includes data communication enterprises and network operators. The company's core objective is to enable its clients a smooth transition into multi-service providers, aligning their operations with the complex demands of the digital landscape.
Recently. John, the internal auditor of CoreBit Systems, conducted an internal audit which uncovered nonconformities related to their monitoring procedures and system vulnerabilities, in response to the identified nonconformities. CoreBit Systems decided to employ a comprehensive problem-solving approach to solve these issues systematically. The method encompasses a team-oriented approach, aiming to identify, correct, and eliminate the root causes of issues. This approach involves several steps. First, establish a group of experts with deep knowledge of processes and controls. Next, break down the nonconformity into measurable components and implement interim containment measures. Then, identify potential root causes and select and verify permanent corrective actions. Finally, put those actions into practice, validate them, take steps to prevent recurrence, and recognize and acknowledge the team's efforts.
Following the analysis of the root cause of the nonconformities, CoreBit Systems's ISMS project manager. Julia, developed a list of potential actions to address the identified nonconformities. Julia carefully evaluated the list to ensure that each action would effectively eliminate the root cause of the respective nonconformity. While assessing potential corrective action for addressing a nonconformity, Julia identified the issue as significant and assessed a high likelihood of its reoccurrence Consequently, she chose to implement temporary corrective actions. Afterward. Julia combined all the nonconformities Into a single action plan and sought approval from the top management.
The submitted action plan was written as follows:
A new version of the access control policy will be established and new restrictions will be created to ensure that network access is effectively managed and monitored by the Information and Communication Technology (ICT) Department.
However. Julia's submitted action plan was not approved by top management The reason cited was that a general action plan meant to address all nonconformities was deemed unacceptable. Consequently, Julia revised the action plan and submitted separate ones for approval Unfortunately, Julia did not adhere to the organization's specified deadline for submission, resulting in a delay in the corrective action process, and notably, the revised action plans lacked a defined schedule for execution.
Question:
Which method did CoreBit Systems use to address and prevent reoccurring problems after identifying the nonconformities?
TESTED 02 May 2025
