An organization needs to integrate Salesforce with an external system and is considering authentication options. The organization already has implemented SAML, using athird-party Identity Provider for integrations between other systems.
Which use case can leverage the existing SAML integration to connect Salesforce with other internal systems?
A customer's enterprise architect has identified requirements around caching, queuing, error handling, alerts, retries, event handling, etc. The company has asked the Salesforce integration architect to help fulfill such aspects with their Salesforce program.
Which three recommendations should the Salesforce integration architect make?
Choose 3 answers
Universal Containers (UC) is a leading provider of managementtraining globally, UC requested students course registration data generated from the Salesforce student community to be synced with the learning management system (LMS). Any update to the course registration data needs to be reflected in the LMS.
Which integration mechanism should be used to meet the requirement?
Customer is evaluating Platform Events solution and would like help in comparing/contrasting it with Outbound Message for a real-time / near-real time needs. They expect 3,000 consumers of messages from Salesforce.
Which three considerations should be evaluated and highlighted when deciding between the solutions?
Choose 3 answers
Universal Containers (UC) is a global financial company. UC support agents would like
to open bank accounts on the spot for a customer who is inquiring ab UC products.
During opening the bank account process, the agents execute credit checks for the customers
through external agencies. At a given time, up to 30 concurrent rewill be using the service for
performing credit checks for customers.
What error handling mechanisms should be built to display an error to the agent when the credit
verification process failed?
Northern Trail Outfitters is seeking to improve the performance and security of outboundintegrations from Salesforce to on-premise servers.
What should the Architect consider before recommending a solution?
A subscription-based media company's system landscape forces many subscribers to maintain multiple accounts and to log in more than once. An Identity and Access Management (IAM) system, which supports SAML and OpenId, was recently implemented to improve the subscriber experience through self-registration and single sign-on (SSO). The IAM system must integrate with Salesforce to give new self-service customers instant access to Salesforce Community Cloud.
Which requirement should Salesforce Community Cloud support for self-registration and SSO?
What should an Architect recommend to ensure all integrations to the Northern Trail Outfitters company portal useSSL mutual authentication?
A company's security assessment noted vulnerabilities on the unmanaged packages in its Salesforce orgs; notably, secrets that are easily accessible and in plain text, such as usernames, passwords, and OAuth tokens used in callouts from Salesforce.
Which persistence mechanisms should an integration architect require to be used to ensure that secrets are protected from deliberate or inadvertent exposure?
Northern Trail Outfitters needs to use Shield Platform Encryption to encrypt social security numbers in order to meet a business requirement.
Which two considerations should anIntegration Architect do prior to the implementation of Shield Platform Encryption?
Choose 2 answers
A large enterprise customer operating in a high regulated industry is planning to implement Salesforce for customer facing associates in both Sales and Service, and back-office staff. The business processes that Salesforce supports are critical to the business.
Salesforce will be integrated to multiple back-office systems to provide a single interface for associates. Reliability and monitoring of these integrations are required as associates support customers.
Which integration solution should the architect consider when planning the implementation?
Universal Containers (UC) is a large printing company that sells advertisement banners. The company works with third-party agents on banner initial design concepts. The design files are stored in an on-premise file store that can be accessed by UC internal users and the third party agencies. UC would like to collaborate with the 3rd part agencies on the design files and allow them to be able to view the design files in the community.
The conceptual design files size is 2.5 GB.
Which solution should an integration architectrecommend?
Universal Containers (UC) owns a variety of cloud-based applications, including Salesforce, alongside several on premise applications. The on-premise applications are protected behind a corporate network with limited outside access to external systems.
UC would like to expose data from the on-premise applications to Salesforce for a more unified user experience. The data should be accessible from Salesforce in real-time.
Which two actions should be recommended to fulfill this system requirement?
Choose 2 answers
A company that is a leading provider of training delivers courses to students globally. The company decided touse customer community in order to allow Studer to log in to the community, register for courses and pay course fees. The company has a payment gateway that takes more than 30 seconds to process the pays transaction. Students would like to get the paymentresult in real-time so in case an error happens, the students can retry the payment process.
What is the recommended integration approach to process payments based on this requirement?
Universal Containers is a global financial company that sells financialproducts and services including, bank accounts, loans, and insurance. UC uses Salesforce Service cloud to service their customer via calls, live chat. The support agents would open bank accounts on the spot for customers who are inquiring about UC bank accounts.
UC Core banking system is the system of record for bank accounts and all accounts opened in salesforce have to be synced in real-time to the core banking system. Support agents need to inform the customers with the newly created bank account ID which has to be generated from the core banking system.
Which integration pattern is recommended for this use case?
Northern Trail Outfittersis creating a distributable Salesforce package for other Salesforce orgs within the company. The package needs to call into a custor ApexREST endpoint in the central org. The security team wants to ensure a specific integration account is used in the central org that they will authorize after installation of the package.
Which three items should an architect recommend to secure the integration in the package?
Choose 3 answers
Northern Trail Outfitters (NTO) has recently changed their Corporate Security Guidelines. The guidelines require that all cloud applicationspass through a secure firewall before accessing on-premise resources. NTO is evaluating middleware solutions to integrate cloud applications with on-premise resources and services.
What are two considerations an Integration Architect should evaluate beforechoosing a middleware solution?
Choose 2 answers
Universal Containers (UC) currentlyowns a middleware tool and they have developed an API-led integration architecture with three API tiers. The first-tier interfaces directly with the systems of engagement, the second tier implements business logic and aggregates data, while the third-tierinterfaces directly with systems of record. Some of the systems of engagement will be a mobile application, a web application, and Salesforce.
UC has a business requirement to return data to the systems of engagement in different formats while also enforcing different security protocols.
What should an Integration Architect recommend to meet these requirements?
Service Agents at Northern Trail Outfitters uses Salesforce to manage cases and B2C Commerce for ordering.
Which integration solution shouldan architect recommend in order for the service agents to see order history from a B2C Commerce system?
Northern Trail Outfitters needs to make synchronous callouts "available to promise"services to query product availability and reserve inventory during customer checkout process.
Which two considerations should an integration architect make when building a scalable integration solution?
Choose 2 answers
The URL for an external service has been changed without prior notice. The service provides up-to-date money exchange rates that are accessedseveral times from Salesforce and are a Dusiness-critical function for end users.
Which solutions should an integration architect recommend be implemented to minimize potential downtime for users in this situation?
Northern Trail Outfitters (NTO) has recently changed its Corporate Security Guidelines. The guidelines require that all cloud applications pass through a secure firewall before accessing on-premise resources. NTO is evaluating middleware solutions to integrate cloud applications with on-premise resources and services.
Which consideration should an integration architect evaluate before choosing a middleware solution?
Northern Trail Outfitters (NTO) has hired an Integration Architect to design the integrations between existing systems and a new instance of Salesforce. NTO has the following requirements:
1. Initial load of 2M Accounts, 5.5M Contacts, 4.3M Opportunities, and 45k Products into the new org.
2. Notification of new and updated Accounts andContacts needs to be sent to 3 external systems.
3. Expose custom business logic to 5 external applications in a highly secure manner.
4. Schedule nightly automated dataflows, recipes and data syncs.
Which set of APIs are recommended in order to meet the requirements?
A company is planning on sending orders from Salesforce to a fulfillment system. The integration architect has been asked to plan for the integration.
Which two questions should the integration architect consider?
Choose 2 answers
A US business-to-consumer (B2C) company is planning to expand to Latin America. They project an initial Latin American customer base of about one million, and a growth rate of around 10% every year for the next 5 years. They anticipate privacy and dataprotection requirements similar to those in the European Union to come into effect during this time. Their initial analysis indicates that key personal data is stored in the following systems:
1. Legacy mainframe systems that have remained untouched for years and are due to be decommissioned.
2. Salesforce Commerce Cloud Service Cloud, Marketing Cloud, and Community Cloud.
3. The company's CIO tasked the integration architect with ensuring that they can completely delete their Latin American customer'spersonal data on demand.
Which three requirements should the integration architect consider?
Choose 3 answers
A Salesforce customer is planning to roll out Salesforce for all their Sales and Service staff.
Senior Management has requested that monitoring is to be in pla for Operations to notify any
degradation in Salesforce performance.
How should an integration consultant implement monitoring?
A global financial company sells financial products and services that include the following:
1. Bank Accounts
2. Loans
3. Insurance
The company has a core banking system that is state of the art and is the master system to store
financial transactions, financial products and customer information. The core banking system
currently processes 10M financial transactions per day. The CTO for the company is considering
building a community port so that customers can review their bank account details, update their
information and review their account financial transactions.
What should an integration architect recommend as a solution to enable customer community
users to view their financial transactions?
A new Salesforce program has the following high-level abstract requirement: Business processes executed on Salesforce require data updates between their Internal systems and Salesforce.
Which relevant detail should an integration architect seek to specifically solve for integration architecture needs of the program?
Universal containers are planning to implement Salesforce as their CRM system. Currently
they have the following systems
1. Leads are managed in a Marketing System.
2. Sales people use Microsoft Outlook to enter contacts, emails and manage activities.
3. Inventory, Billing and Payments are managed in their ERP system. 4. The proposed CRM
system is expected to provide Sales and Support people the ability to have a single view of their
customers and manage their contacts, emails and activities in Salesforce CRM.
What should an Integration Consultant consider to support the proposed CRM system strategy?
Given the diagram below, a Salesforce org, middleware, and Historical data store (with
20million records and growing) exists with connectivity between them
Historical records are archived from Salesforce and moved toHistorical Data store (which
houses 20M records and growing; fine-tuned to be performant with search queries).
Call center agents use Salesforce, when reviewing occasional special cases, have requested
access to view the related historical case items thatrelate to submit cases.
Which mechanism and patterns are recommended to maximize declarative configuration?
Universal Containers (UC) is currently managing acustom monolithic webservice that runs on an on-premise server.
This monolithic web service is responsible for Point-to-Point (P2P) integrations between:
1. Salesforce and a legacy billing application
2. Salesforce and a cloud-based Enterprise Resource Planning application
3. Salesforce and a data lake.
UC has found that the tight interdependencies between systems is causing integrations to fail.
What should an architect recommend to decouple the systems and improve performance of the integrations?
A company has an external system that processes and tracks orders. Sales reps manage their leads and opportunity pipeline in Salesforce. In the current state, the two systems are disconnected and processing orders requires a lot of manual entry on sales rep part. This creates delays in processing orders and incomplete data due to manual entry.
As a part of modernization efforts, the company decided to integrate Salesforce and the order management system. The following technical requirements were identified:
1. Orders need to be created in real time from salesforce
2. Minimal customization*, and code should be written due to a tight timeline and lack of developer resources
3. Sales reps need to be able to see order history and be able to see most up to date information on current order status.
4. Managers need tobe able to run reports in Salesforce to see daily and monthly order volumes and fulfillment timelines.
5. The legacy system is hosted on premise and is currently connected to the Enterprise Service Bus (ESB). The ESB is flexible enough to provide any methods and connection types needed by salesforce team.
6. There are 1000 sales reps. Each user processes/creates on average 15 orders per shift. Most of the orders contain 20–30-line items.
How should an integration architect integrate the two systems based on the technical requirements and system constraints?
An Integration Architect has built a solutionusing REST API, updating Account, Contact, and other related information. The data volumes have increased, resulting in higher API calls consumed, and some days the limits are exceeded. A decision was made to decrease the number of API calls using bulk updates. The customer prefers to continue using REST API to avoid architecture changes.
Which REST API composite resources should the Integration Architect use to allow up to 200 records in one API call?