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HP2-H41 Selling Imaging and Printing Fundamentals Questions and Answers

Questions 4

Which statement is true about initial contacts that occur between a customer and a business?

Options:

A.

Most initial contacts result in a purchase.

B.

Most initial contacts are through a document.

C.

Most initial contacts occur during the day.

D.

Most initial contacts are face to face.

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Questions 5

In the technology adoption life cycle, what are the "laggards"?

Options:

A.

innovators

B.

conservatives

C.

skeptics

D.

pragmatists

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Questions 6

What is one advantage of HP transmit once RIP once technology?

Options:

A.

It is printer agnostic because images are rastered inside the print job.

B.

It speeds up the print job rastering process in the device firmware.

C.

It reduces network traffic by storing the print job inside the printer.

D.

It reduces anomalies, such as rose patterns, in printed images.

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Questions 7

Where does the technology for the HP PageWide printhead come from?

Options:

A.

High end HP web presses

B.

HP business notebook touch monitors

C.

HP LaserJet printing process

D.

HP ThinkJet printing technology

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Questions 8

Which print job is typical for a horizontal application?

Options:

A.

letterheads

B.

1:1 documents

C.

health records

D.

posters

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Questions 9

Which types of media are compatible with HP DesignJet printers and MFPs?

Options:

A.

Cut sheet and rolled media

B.

Cut sheet media only

C.

Letter or A4 and Legal or A3

D.

Rolled media only

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Questions 10

Which advantage applies to an MFP?

Options:

A.

It can print faster than a single-function printer can.

B.

It takes up less floor space than individual devices for faxing, scanning, printing, and copying.

C.

It uses fewer supplies than a single-function printer does.

D.

Once it has reached its monthly print volume, it automatically turns off to limit excess copy charges to the client.

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Questions 11

Why does HP continue to lead the imaging and printing industry? (Select two.)

Options:

A.

product reliability

B.

less expensive products/services

C.

marketing expertise

D.

more printing formats

E.

broadest product portfolio

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Questions 12

What is one way to help ensure that HP printing devices maintain the HP reputation for the best possible print quality?

Options:

A.

Use only 1500-grit paper as cleaning pages.

B.

Use only original HP supplies.

C.

Place the device in a cool, dry area.

D.

Use power-conditioning devices to ensure constant voltage.

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Questions 13

How does the HP Universal Print Driver differ from traditional HP print drivers, such as the HP PCL 5 driver?

Options:

A.

The HP Universal Print Driver can send a print job to multiple printers at the same time, while traditional print drivers can send a print job to only one printer.

B.

The HP Universal Print Driver can search the network for the printer that the user wants to install, but the traditional print driver can find a printer only if the user connects the printer via USB.

C.

The HP Universal Print Driver can send a print job to any HP printer in the fleet, but the traditional print driver can send a print job only to the model of printer for which it is designed.

D.

The HP Universal Print Driver enables the customer to manage a single print driver to operate all HP printing devices in the fleet, while the traditional print driver requires the customer to manage separate print drivers for each device.

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Questions 14

What are the core HP value propositions for imaging and printing products?

Options:

A.

affordability, reliability, quality, simplicity

B.

complete product portfolio, superior output, reliability

C.

affordability, quality, complete product portfolio

D.

reliability, simplicity, real-world performance, superior output

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Questions 15

What is an important benefit of HP Instant-on Fuser technology?

Options:

A.

printing on continuous feed paper

B.

no paper curl

C.

simple cleaning cycle

D.

significant energy savings

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Questions 16

What is an effective way of choosing HP imaging and printing products for a customer?

Options:

A.

Sell as many devices as possible to secure ongoing sales of supplies and maintenance items.

B.

Offer free training when selling HP imaging and printing devices.

C.

Match product features to the customer's needs to improve the way they work.

D.

Sell products that offer the most functionality to fit within the customer's budget.

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Questions 17

What is HP Capture and Route?

Options:

A.

A versatile server-based device driver

B.

An MFP-based capture solution

C.

A highly secure fleet management solution

D.

A highly scalable capture to workflow solution

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Questions 18

Which target group customer is addressed by HP Color Access Control?

Options:

A.

semi-professional users who want to vary color settings to receive high quality images

B.

large enterprises focused on maximum print speed

C.

small and medium businesses who want to restrict color printing on the user or application level

D.

large enterprises that manage their sophisticated printer infrastructures with HP Web Jetadmin

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Questions 19

What is cross-selling?

Options:

A.

selling two different models of the same product

B.

including a color product in the offering

C.

expanding the business opportunity by extending more capabilities to the product

D.

expanding the business opportunity by providing the customer with three connectivity options

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Questions 20

How do HP Edgeline technology printheads work in Edgeline MFPs?

Options:

A.

They remain stationary.

B.

They move with the paper.

C.

They work with PhotoREt III.

D.

They consume less toner.

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Exam Code: HP2-H41
Exam Name: Selling Imaging and Printing Fundamentals
Last Update: Apr 20, 2024
Questions: 0

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