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Health-Cloud-Accredited-Professional Salesforce Health Cloud Accredited Professional (SP23) Questions and Answers

Questions 4

Which data model is used to represent information via standard object and record types on standard objects to manage how care is covered?

Options:

A.

Health Insurance data model

B.

Coverage data model

C.

Payer data model

D.

Plan data model

E.

Benefit data model

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Questions 5

Within Health Cloud Console, there are two apps available for use depending on work preferences, which console is available within Lightning Experience?

Options:

A.

Health Cloud – Worklist

B.

Health Cloud – Individual

C.

Health Cloud – Personal

D.

Health Cloud – Console

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Questions 6

In which two ways can an administrator support the Health department so that the team can efficiently assess the individual, enroll them in a program, and monitor them during emergency? (Choose two)

Options:

A.

Create a healthcare provider enrollment flow

B.

Install emergency Response Management unmanaged package

C.

Leverage pre-configured flows provided with Health Cloud

D.

Create Patient Enrollment Console

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Questions 7

An Health Cloud administrator has a requirement to display a custom field from the HealthCondition object that categorizes High Risk Conditions on the Patient Card. Which two are steps required to achieve this? (Choose two.)

Options:

A.

Add the newly created custom formula field on the Patient Card referencing the HelthCondition object.

B.

Create a custom formula the Account object.

C.

Create a custom formula field on the Custom HealhCondition object.

D.

Create an APEX Trigger to categorize the High Risk Conditions.

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Questions 8

Which three are steps required to configure Health Cloud? (Choose three.)

Options:

A.

Enable the option for contacts to relate to multiple accounts.

B.

Install the Health Cloud Managed Package.

C.

Verify that Chatter Is enabled.

D.

Configure the console view.

E.

Install Health Cloud Unmanaged Packages.

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Questions 9

Makana Pharmaceutical is planning to run a Patient support program on Health Cloud. A System Administrator has been tasked to ensure the platform encryption has been configured. The patient’s name is stored on firstname and lastname fields on the person account record. Firstname and Lastname field have been identified as holding PHI(Personal Health Information) data. They are also important search criteria commonly used by Users to find a patient record. The Compliance team has indicated that all PHI Data must be encrypted at rest. What is the best practice for platform encryption configuration for this solution?

Options:

A.

Encrypt all PHI/PII data

B.

Encrypt all data

C.

Use Class Encryption to encrypt field identified as PHI

D.

Use a Deterministic Encryption Policy on Account FirstName & LastName fields.

E.

Use a Probabilistic Encryption Policy on Account FirstName & LastName fields.

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Questions 10

Which of the following capabilities of provide search would a customer service agent use to help prospective and returning patients for the right provider? (Choose threE.

Options:

A.

Use custom fields defined in health care provider and health care practitioner facility entities as part of search experience.

B.

Use custom fields defined in any entity within the provider data model in health cloud as part of search experience.

C.

Use provider search in an authenticated community page

D.

Connect the list of fields displayed in the search panel and search results.

E.

Use provider search in an unauthenticated community page.

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Questions 11

How does an administrator display device information on a patient card?

Options:

A.

Create a custom field on the EHR_Patient object with a formula that returns the information to display on patient card

B.

Create a custom field on the EHR_DeviceRequest with a formula that returns the information to display on patient card

C.

Create a custom field on the FilterCondit»on_c with a formula that returns the information to display on patient card

D.

Create an Asset record and create a Care Registered Device record that looks up to the Asset record and then looks up to the Account record for the Patient

E.

Create a custom field on the EHR_MedicalDevices with a formula that returns the nf ormauon to display on patient card

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Questions 12

If a Health Cloud administrator wanted to consume the content of an HL7 v2 – Simple Application message, which step would they need to take?

Options:

A.

Do Nothing – Health Cloud works out of the box with native HL7 message

B.

Use salesforce Connect

C.

Write a custom apex class to consume parse and store a native HL7 message

D.

Use an HL7 broker/engine to transform the text based HL7 message into JSON and pass it to the Health Cloud.

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Questions 13

In which three ways can users access Provider Management standard objects? (Choose three)

Options:

A.

By using Service Cloud

B.

By assigning Health Cloud Platform Permission set licenses.

C.

By assigning Health Cloud Foundation Permission set.

D.

By assigning the Provider Permission set.

E.

By using Health Cloud.

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Questions 14

When setting up Intelligent Sales, which three types of records should an administrator create for a Field Sales Agent before Visit records can be created? (Choose three.)

Options:

A.

Contacts

B.

Opportunities

C.

Locations

D.

Accounts

E.

Assets

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Questions 15

How Should Members and Patients be represented during the………… Managers as per the Salesforce recommendation?

Options:

A.

Leveraging Person Accounts is the recommended approach to ………

B.

The individual Data Model may be used to represent members ………

C.

Salesforce recommends using Member Accounts to represent members ……

D.

Leveraging Candidate Accounts are the recommended approach to ………

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Questions 16

Which 3 of the components are customizable in HC?

Options:

A.

Timeline

B.

EHR Data

C.

Life Events

D.

Patient Card

E.

Custom Label

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Questions 17

A company recently migrated from Service Cloud to Health Cloud and is working on strengthening their relationships within their provider network. Which object within the Provider Relationship Management data model can be used to track each of the different locations where a provider practiced?

Options:

A.

HealthcareFacilityNetwork

B.

HealthcareProvider

C.

HealthcarePractitionerFacility

D.

HealthcareProviderSpeciality

E.

BusinessLicense

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Questions 18

Which of the following capabilities of the provider search would a customer service Agent use to help payers to find the right provider? (Choose Three.

Options:

A.

Use Provider search in an authenticated community page

B.

Use provider search in an unauthenticated community page

C.

Control the list of the fields displayed in the search panel and search results

D.

Use custom fields defined in healthcare provider and healthcare Practitioner Facility entities as part of the search provider.

E.

Use custom fields defined in any entities within the Provider data model in Health cloud as part of the search component.

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Questions 19

Which entity in Health cloud is used to store the details of a vaccine being administrated?

Options:

A.

Procedure

B.

Patient Immunization

C.

Medication

D.

Encounter

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Exam Name: Salesforce Health Cloud Accredited Professional (SP23)
Last Update: May 1, 2024
Questions: 228

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