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  5. Genesys Certified Professional 8 System Consultant, Voice Platform (GCP8 - CVP) Questions and Answers

GE0-803 Genesys Certified Professional 8 System Consultant, Voice Platform (GCP8 - CVP) Questions and Answers

Questions 4

The default directory where Code Tracer accesses the asp or jsp files from is __________.

Options:

A.

C:\Inetpub\wwwroot

B.

C:\Inetpub\wwwroot\Code Tracer

C.

C:\Program Files\GCTI\Voice Platform Studio\Code Tracer

D.

C:\Program Files\GCTI\Voice Platform Studio\TEMP

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Questions 5

In an In-Front of the Switch configuration using Genesys Framework, __________.

Options:

A.

The VCS receives all call routing information from the strategy

B.

The DNIS must be delivered to the VCS with the call

C.

A connection with the IVR Server is required

D.

ANI is required to initiate or begin the call.

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Questions 6

What type of request does the Media Gateway send to GVP's SIP Session Manager?

Options:

A.

INVITE

B.

ACK

C.

MRCP

D.

T-Events

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Questions 7

Which is NOT a feature of a GVP In-Front of switch configuration?

Options:

A.

Operator Hang up detect

B.

Transfer caller entered data

C.

Whisper to Agent

D.

Treating missing DNIS

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Questions 8

In a Behind the Switch configuration, the VCS carries out instructions from __________.

Options:

A.

IVR Server only, in the form of IVR ServerXML

B.

T-Server only, in the form of TLib Events

C.

Web Server, in the form of VoiceXML

D.

IVR Server client, in the form of XML

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Questions 9

The components that make up a GVP 8.1.2 implementation can be stopped and started using the Monitoring tab in Genesys Administrator.

Options:

A.

True

B.

False

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Questions 10

Which GVP software component is used to configure the various components of GVP including

application provisioning?

Options:

A.

Element Management Provisioning System

B.

IP Call Manager

C.

Voice Application Reporter

D.

Genesys Studio

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Questions 11

The process on the VCS/IPCS that starts the other component processes is the __________.

Options:

A.

Page Collector

B.

IVR Server Client

C.

Call Flow Assistant

D.

WatchDog

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Questions 12

Which VCS/IPCS component controls the TDM telephony or IP Telephony interfaces?

Options:

A.

PopGateway

B.

Page Collector

C.

MRCP Client

D.

Net Management

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Questions 13

Which is the valid dialing mode for Outbound Contact campaigns when using GVP?

Options:

A.

Predictive

B.

Power GVP

C.

Push Preview

D.

Progresssive

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Questions 14

Which of the following statements pertaining to GVP 8 and Resource Manager is NOT true?

Options:

A.

All the SIP Resources used within a GVP 8 solution are managed by Resource Manager

B.

Resource Manager allows the operator to configure usage limits of each resource.

C.

Resource Manager monitors the health of each resource.

D.

MCP is a resource type

E.

Reporting Server is a resource type

F.

A Gateway is a resource type

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Questions 15

During GVP 8.x configuration, ASR and TTS must be configured with the Call Control Platform IP address and port number.

Options:

A.

True

B.

False

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Questions 16

How are VoiceXML pages produced during a GVP call session?

Options:

A.

Web application server generates VoiceXML when processing asp or jsp pages

B.

VCS or IPCS produce VoiceXML when the call is initiated

C.

EMPS produces VoiceXML when the request comes in

D.

IPCS creates the VoiceXML when it relays SIP messages

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Questions 17

A Primary Voice Application URL is required when provisioning the IVR Profile. The Primary

Voice Application CANNOT include __________.

Options:

A.

The fully qualified name of the web server that hosts the application

B.

The numeric IP address of the web server that hosts the application

C.

The name of the first page of the voice application

D.

The path to the .XML file

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Questions 18

In GVP 8.1.2, you can set and change logging levels using which of the following?

Options:

A.

Configuration Manager

B.

Genesys Administrator

C.

Solution Control Interface

D.

All of the Above

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Exam Code: GE0-803
Exam Name: Genesys Certified Professional 8 System Consultant, Voice Platform (GCP8 - CVP)
Last Update: May 7, 2024
Questions: 122

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