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ECBA Entry Certificate in Business Analysis (ECBA) Questions and Answers

Questions 4

What is the purpose of brainstorming?

Options:

A.

To improve stakeholder collaboration

B.

To collaboratively choose a final design

C.

To produce numerous new ideas

D.

To receive feedback on a design or prototype

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Questions 5

What skill is required by a business analyst (BA) to understand how the people, processes, and technology within an organization interact, to understand the enterprise from a holistic point of view?

Options:

A.

Creative thinking

B.

Conceptual thinking

C.

Problem solving

D.

Systems thinking

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Questions 6

(You are tasked with determining gaps in a company ' s ability to meet needs in its current state, and then prioritizing those gaps in relation to both value and risk. Which technique should you use to accomplish this objective effectively?)

Options:

A.

Performing business capability analysis

B.

Benchmarking against competitors

C.

Conducting a market capability survey

D.

Developing a SWOT analysis

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Questions 7

(Which of the following BEST describes business analysis?)

Options:

A.

A human-centric endeavour to create a strategic plan

B.

An organization-centric endeavour to allocate resources

C.

An organization-centric endeavour to create solid plans

D.

A human-centric endeavour to create desired outcomes

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Questions 8

How does the use of a traceability repository help in achieving project goals?

Options:

A.

Tracks changes to project artifacts

B.

Documents requirements lineage

C.

Identifies and mitigates project risks

D.

Stores stakeholder communications

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Questions 9

Which of the following knowledge areas contain a task that provides stakeholders with the business analysis information after the collated results are confirmed?

Options:

A.

Elicitation and collaboration

B.

Requirements analysis and design definition

C.

Requirements life cycle management

D.

Business analysis planning and monitoring

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Questions 10

What are matrices in modelling formats used to describe?

Options:

A.

Detailed procedure flow

B.

Gaps in capability analysis

C.

Complex but uniform structures

D.

Hierarchical structure of stakeholders

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Questions 11

What prescribes how information may be derived, inferred or calculated based on information available to the business?

Options:

A.

Behavioural business rule

B.

Business policy

C.

Definitional business rule

D.

Business case

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Questions 12

Which stakeholder has responsibility to review and approve requirements?

Options:

A.

Project manager

B.

Business analyst

C.

End user

D.

Sponsor

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Questions 13

(In an effort to increase stakeholder collaboration in a newly formed committee, you decide to facilitate a collaborative game. Which game characteristic will help the stakeholders overcome their inhibitions MOST effectively?)

Options:

A.

Take-home exploration step

B.

Defined rewards and penalties

C.

Neutral facilitation

D.

Hands-on element

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Questions 14

(Which of the following BEST describes how value is created within an organization through business analysis?)

Options:

A.

By adapting solutions to meet short-term needs by ensuring operational and tactical compliance

B.

By developing solutions based on stakeholder feedback and preferences

C.

By delivering software that fulfills business needs while aligning with the organization ' s strategy

D.

By evaluating continuously and aligning solutions with both immediate and long-term strategic goals

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Questions 15

(An organization is seeking to make design changes to their website and has asked you to help with the implementation. The company incrementally releases updates on a monthly schedule to ensure that the site remains relevant. What should be your FIRST step in planning a business analysis approach to this initiative?)

Options:

A.

Implement an approach that worked for you at a previous company.

B.

Survey the development team to help you choose an approach.

C.

Review the latest retrospective from the previous release to select an approach.

D.

Use a predictive approach because this is a high-risk, customer-facing initiative.

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Questions 16

(You are exploring the " Solution " concept in the Business Analysis Core Concept Model (BACCM). What will this help you do?)

Options:

A.

Clarify the problem or opportunity to be addressed.

B.

Identify specific ways to satisfy one or more needs.

C.

Understand the worth, importance, or usefulness of something.

D.

Understand who is impacted by or who impacts the change.

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Questions 17

(A company is preparing to launch a new loyalty program aimed at improving customer engagement. To apply the " See The Whole " principle, what should the business analysis professional focus on?)

Options:

A.

Identifying and addressing constraints that could affect the program ' s scope

B.

Using customer insights as a primary basis for defining the solution in a given context

C.

Ensuring the solution aligns with the overall environment and supports relevant needs

D.

Clarifying detailed goals and success criteria from the executive leadership team

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Questions 18

Who is responsible for identifying the appropriate elicitation communication channels?

Options:

A.

Project manager

B.

Subject matter expert

C.

Business analyst

D.

Business sponsor

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Questions 19

Requirements allocation is an element of which task?

Options:

A.

Specify and model requirements

B.

Verify requirements

C.

Define requirements architecture

D.

Define design options

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Questions 20

A solution is considered to be successful when the:

Options:

A.

stakeholders’ expectations are met.

B.

organization is ready to accept it.

C.

performance evaluation is positive.

D.

business need is satisfied.

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Questions 21

What is the input status of requirements used by business analysts (BAs) for undertaking requirement verification activities?

Options:

A.

Stated and Unconfirmed

B.

Maintained and Reusable

C.

Specified and Modeled

D.

Validated and Prioritized

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Questions 22

Which of the following is an activity that a business analyst (BA) performs to prepare for elicitation?

Options:

A.

Assess risk

B.

Trace requirements

C.

Secure supporting material

D.

Analyze performance measures

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Questions 23

Which type of requirements are temporary in nature?

Options:

A.

Business requirements

B.

Solution requirements

C.

Stakeholder requirements

D.

Transition requirements

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Questions 24

(You are tasked with analyzing the current state of a company ' s operations to understand the factors that influence or determine the need for change. Which of the following activities would be the MOST appropriate for gaining insights into these factors?)

Options:

A.

Reviewing historical financial reports to identify trends and patterns in revenue generation

B.

Outsourcing the analysis to a third-party consulting firm with expertise in strategy analysis

C.

Creating a report on current processes based on observations of workflows

D.

Conducting interviews to gather perspectives on challenges and opportunities for improvement

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Questions 25

Who is responsible for discovering, synthesizing, and analyzing information within an enterprise?

Options:

A.

Project manager

B.

Business analyst

C.

Programmer

D.

Project sponsor

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Questions 26

When validating requirements, assumptions are:

Options:

A.

documented after conducting further analysis.

B.

based and assessed on previous experience.

C.

vital to support strategic decisions and goals.

D.

defined so that associated risk can be managed.

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Questions 27

Which of the following is an example of a requirements viewpoint?

Options:

A.

Use case

B.

Mind map

C.

Expert judgement

D.

Item tracking

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Questions 28

Which action would a business analyst (BA) propose to improve the operation of the business?

Options:

A.

Simplify the work people perform

B.

Outsource the operation team

C.

Assist in the daily activities

D.

Shadow the expert staff

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Questions 29

Why consider both tangible and intangible costs and benefits when determining the value of a solution?

Options:

A.

To present the case to team leaders

B.

To ensure the finance team budgets for the software

C.

To ensure the business case template is complete

D.

To present a complete estimate to the business

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Questions 30

In which task would the business analyst (BA) engage the stakeholders to help them support change?

Options:

A.

Manage stakeholder collaboration

B.

Conduct elicitation

C.

Plan business analysis approach

D.

Plan change strategy

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Questions 31

In planning an information management approach, what input element indicates the current status of stored information?

Options:

A.

Repository

B.

Storage decision

C.

Organizational standard

D.

Tool

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Questions 32

A business analyst (BA) is someone who elicits the actual needs of organizational stakeholders:

Options:

A.

in any capacity, regardless of job title.

B.

in a project team, with an “analyst” job title.

C.

in a project team, regardless of job title.

D.

in any capacity, with an “analyst” job title.

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Questions 33

In which activity would a business analyst (BA) consider using an organizational Center of Excellence?

Options:

A.

Providing techniques and procedures to be followed

B.

Defining the limits within which decisions must be made

C.

Determining the optimal business analysis approach

D.

Understanding the stakeholders concerns and interests

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Questions 34

(A business analysis professional is working with a project team to assess the tangible value of a proposed solution. Which of the following is the MOST appropriate way to measure tangible value?)

Options:

A.

By assessing the impact of the solution on team collaboration and communication efficiency

B.

By reviewing the qualitative improvements in stakeholder relationships and engagement

C.

By tracking financial metrics such as cost savings, increased revenue, or return on investment (ROI)

D.

By evaluating overall satisfaction of stakeholders with the outcome, subjective feedback, and net promoter score (NPS)

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Questions 35

In prioritizing requirements, which of the following factors include difficulty of implementing a requirement, or the likelihood that a requirement cannot deliver its potential value?

Options:

A.

Cost

B.

Dependency

C.

Penalty

D.

Risk

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Questions 36

Which of the following tasks is used to ensure that requirements and designs at different levels are aligned to one another?

Options:

A.

Verify requirements

B.

Trace requirements

C.

Gather requirements

D.

Analyze requirements

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Questions 37

When do the participants start generating ideas during a collaborative game?

Options:

A.

Closing step

B.

Exploration step

C.

Opening step

D.

Iteration step

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Questions 38

When creating a use case diagram which of the following relationships may a business analyst (BA) use?

Options:

A.

Output, input

B.

Extend, include

C.

Extend, enhance

D.

Allow, prevent

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Questions 39

Inputs to prepare for elicitation include:

Options:

A.

information management approach and solution scope.

B.

needs and stakeholder engagement approach.

C.

future state description and risk analysis results.

D.

requirements and designs.

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Questions 40

When reporting business analysis performance, what does the measure of significance indicate?

Options:

A.

The work products were delivered at a time that fit stakeholder expectations.

B.

The value delivered by the work products justified the investment to produce them.

C.

The work products were both complete and accurate.

D.

The business objectives were met, problems were solved, and improvements achieved.

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Questions 41

While assessing requirements changes, a business analyst (BA) will determine the formality of the assessment process based on:

Options:

A.

governance approach.

B.

business analysis approach.

C.

change strategy.

D.

potential value.

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Questions 42

Conducting elicitation by asking Questions and documenting responses from relevant stakeholders has the following strength:

Options:

A.

prioritization setting.

B.

analytical thinking.

C.

sharing of information.

D.

encouraging participation.

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Questions 43

(You are exploring the " Context " concept in the Business Analysis Core Concept Model (BACCM). What will this help you do?)

Options:

A.

Understand what needs to be transformed in response to a need.

B.

Understand who is impacted by or who impacts the change.

C.

Assess the circumstances that influence the change.

D.

Clarify the problem or opportunity to be addressed.

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Questions 44

(You observe frequent bottlenecks in hand-offs between organizational units. Which technique will you implement to examine this issue more closely?)

Options:

A.

Item tracking

B.

Process analysis

C.

Interviews

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Questions 45

Which type of elicitation involves obtaining information by controlled test?

Options:

A.

Research

B.

Experiment

C.

Interview

D.

Collaboration

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Questions 46

Which of the following techniques is used to identify the elements and boundaries of the requirements architecture?

Options:

A.

Functional decomposition

B.

Environmental scan

C.

Scope modelling

D.

Interface analysis

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Questions 47

Which cost is estimated based on the alternative results that might have been achieved if the resources devoted to one design option had been allocated to another design option?

Options:

A.

Implementation

B.

Maintenance

C.

Opportunity

D.

Purchase

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Questions 48

Which approach aligns to approval of requirements at the end of a phase?

Options:

A.

Adaptive

B.

Modelling

C.

Predictive

D.

Prioritization

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Questions 49

When a potential requirement is identified, what is the next logical step?

Options:

A.

Trace

B.

Maintain

C.

Assess

D.

Prioritize

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Questions 50

What is a risk that business analysts (BAs) look for when managing stakeholder engagement?

Options:

A.

Scope creep

B.

Delayed approvals

C.

Inaccurate cost estimated

D.

Resource shortfalls

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Questions 51

What tool is used by a business analyst (BA) for quality control when verifying requirements and designs?

Options:

A.

Interviews

B.

Estimation

C.

Benchmarking

D.

Checklists

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Questions 52

Which of the following characteristics verifies that a requirement has been fulfilled?

Options:

A.

Atomic

B.

Concise

C.

Feasible

D.

Testable

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Questions 53

What characterizes a good collaboration with stakeholders?

Options:

A.

Direct and frequent communication with the most influential stakeholders

B.

Regular, frequent and bi-directional communication with all stakeholders

C.

Occasional communication with stakeholders when obstacles occur

D.

Regular exchange of information, ideas, innovations with only supportive stakeholders

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Questions 54

When initially assigned work, understanding the scope of elicitation is important in order to:

Options:

A.

review the project charter.

B.

identify the stakeholders.

C.

discover the requirements.

D.

plan the business analysis approach

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Questions 55

Which of the following is a quality criterion for examining relationships between requirements?

Options:

A.

Defined

B.

Relevant

C.

Complete

D.

Valuable

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Questions 56

What type of requirements describes the needs of those participating in or impacted by business analysis activities?

Options:

A.

Solution

B.

Business

C.

Stakeholder

D.

Technical

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Questions 57

(In business analysis, why is it critical for organizations to prioritize needs?)

Options:

A.

It helps allocate resources efficiently by focusing on the relative importance of requirements.

B.

It delays addressing lower-priority requirements to focus solely on high-impact areas.

C.

It ensures that all requirements are addressed equally.

D.

It reduces the complexity of organizational requirements by eliminating unnecessary ones.

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Questions 58

The requirements elicitation technique used to iteratively validate the needs of stakeholders that interact with the application is:

Options:

A.

interface analysis

B.

observation.

C.

prototyping

D.

reverse engineering.

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Exam Code: ECBA
Exam Name: Entry Certificate in Business Analysis (ECBA)
Last Update: Apr 5, 2026
Questions: 196

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