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MS-721 Collaboration Communications Systems Engineer Questions and Answers

Questions 4

You need to validate the limited pilot based on the technical requirements.

What should you use?

Options:

A.

Microsoft 365 network connectivity test tool

B.

self-help diagnostics for Teams

C.

the test -CsTeamsShiftsConnectionValidflte cmdlet

D.

the Teams device usage report in the Microsoft Teams admin center

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Questions 5

You need to meet the technical requirements for the returns department.

How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

MS-721 Question 5

Options:

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Questions 6

You need to recommend network design changes that must be implemented before the Skype for Business Server to Microsoft Teams migration.

What should you recommend for the Vancouver facility users and the remote sale team users? To answer, drag the appropriate recommendation to the correct users. Each recommendation may be used once, more than once, or not at all. Vou may need to drag the split bar between panes or scroll to view content

NOTE: Each correct selection is worth one point.

MS-721 Question 6

Options:

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Questions 7

Once Direct Routing is deployed, you need to prepare the environment to support a reams SBA in the Vancouver facility. The solution must meet the technical requirements.

Which three actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Options:

A.

Register an application in Azure Active Directory (Azure AD).

B.

Run the New-CsTeMsSurvivablcBranchAppliancc Cmdlet.

C.

Enroll the SBA server in Microsoft Intune.

D.

Configure the S8C for media bypass.

E.

Configure the SBC for call forking.

F.

Enable ForwardPAI on the online voice gateway.

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Questions 8

You are evaluating the implementation of the technical requirements for the sales team.

After the implementation of the requirements, which meeting feature will the sales team be able to use during Teams meetings?

Options:

A.

meeting reactions

B.

PowerPoint Live

C.

meeting recording

D.

Whiteboard

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Questions 9

You need to implement the planned changes for the lunchroom device in the Toronto office.

What should you use?

Options:

A.

hot desking

B.

call hold

C.

a calling policy

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Questions 10

You need to implement the planned changes for the boardrooms and huddle spaces. The solution must meet the technical requirements. Which type of endpoint should you use for each location? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

MS-721 Question 10

Options:

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Questions 11

You need to implement the planned change for the Intelligent Speaker in the Rome office.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

MS-721 Question 11

Options:

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Questions 12

You need to implement the planned changes for the +14165555555 reception area number. You create a new call queue.

Which three actions should you perform in sequence next? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

MS-721 Question 12

Options:

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Questions 13

You need to troubleshoot the issues reported by the New York and London office users.

What should you use for each office? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

MS-721 Question 13

Options:

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Questions 14

You need to ensure that numbers dialed from the Melbourne warehouse conform to the dialing rules of the phone earner. How should you complete the command? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

MS-721 Question 14

Options:

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Questions 15

You need to assign a license to users to meet the technical requirements.

How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

MS-721 Question 15

Options:

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Questions 16

You are configuring the new call queue to replace the response group.

Which setting should you disable to ensure that the agents can receive calls from the call queue?

Options:

A.

Music on hold

B.

Attendant routing

C.

Conference mode

D.

Round robin

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Questions 17

You need to recommend a PSTN solution for the Teams Phone deployment at the retail sites. The solution must meet the technical requirements.

What should you include in the recommendation?

Options:

A.

Teams Calling Plans

B.

Direct Routing without media bypass

C.

Operator Connect

D.

Direct Routing with media bypass

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Questions 18

You need to connect the analog intercoms to Teams Phone.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Options:

A.

Create a trusted application endpoint for Teams.

B.

Create a resource account for each intercom.

C.

Register the ATAs with a Teams-certified SBC.

D.

Create a configuration profile for IP phones.

E.

Enable Direct Routing to a Teams-certified SBC.

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Questions 19

You are replacing the on-site PBX at the Georgia warehouse with Teams.

You need to maintain the functionality of the PBX after migrating to Teams.

Which sequence of steps should you perform? To answer, drag the appropriate steps to the correct locations. Each step may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

MS-721 Question 19

Options:

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Questions 20

You need to recommend a solution for the new United Kingdom retail site. The solution must meet the technical requirements. Which three actions should you include in the recommendation? Each correct answer presents part of the solution. NOTE Each correct selection is worth one point.

Options:

A.

From the Microsoft Teams admin center, assign a voice routing policy to the users.

B.

From the Microsoft 365 admin center, modify the office phone numbers of the users.

C.

From the Microsoft Teams admin center, modify the dial-out settings of the users.

D.

From the Microsoft Teams admin center, assign the phone numbers to the users.

E.

From the Microsoft Teams admin center, order five user numbers.

F.

From the Microsoft 36S admin center, create a support ticket to request five phone numbers.

G.

From the Microsoft Teams admin center, assign a calling policy to the users.

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Questions 21

You need to assign a phone number to User1 to meet the technical requirements.

How should you complete the command? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

MS-721 Question 21

Options:

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Questions 22

You need to provision a Microsoft Teams-certified common area phone device at a field site. The solution must ensure that a standard user can complete the physical handset tasks without sharing credentials.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

MS-721 Question 22

Options:

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Questions 23

You have a Teams Phone deployment that contains two sites named Sit1 and Site2. Each site has a Session Border Controller (SBC).

You have a user named User1.

User1 relocates from Site1 to Site2 and is assigned a new phone number.

You need to change a policy assigned to User1 to ensure that the SBC at Site2 is used when the user makes outbound calls.

What should you change?

Options:

A.

the calling policy

B.

the voice routing policy

C.

the caller ID policy

D.

the dial plan

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Questions 24

You have a Microsoft Teams deployment.

You have two teams that have meeting requirements as shown in the following table.

MS-721 Question 24

You need to recommend which type of meeting to use for each team.

What should you recommend for each team? To answer, drag the meeting types to the correct teams Each meeting type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

MS-721 Question 24

Options:

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Questions 25

Your company has a Microsoft Teams Phone deployment.

You plan to deploy auto attendants and call queues.

The support desk requires that its auto attendant be able to forward calls after hours to local mobile phone numbers.

You need to identify which licenses to assign to auto-attendant. The solution must minimize costs.

Which two licenses should you identify? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Options:

A.

Microsoft 365 Phone System

B.

Microsoft 365 Domestic Calling Plan

C.

Microsoft 365 Phone System - Virtual User

D.

Office 365 E3

E.

Microsoft 365 E5

F.

Microsoft 365 Domestic and International Calling Plan

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Questions 26

Your company has a main office in New York and a branch office in Calgary. All offices connect to each other by using a dedicated WAN.

You have a Microsoft Teams Phone deployment.

You need to recommend a Direct Routing solution that meets the following requirements:

• If a Session Border Controller (SBQ fails in the New York office, PSTN services must remain available through a local PSTN egress in New York. The Calgary office must prioritize a local PSTN egress and ensure that PSTN services remain available in the event of a local SBC outage.

• The number of SBCs must be minimized.

What should you recommend for each office? To answer, drag the appropriate components to the correct offices. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

MS-721 Question 26

Options:

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Questions 27

You have a Microsoft Teams Phone deployment that has 10 offices. Each office has a Session Border Controller (SBC).

A user reports that she can make internal calls by using the dial pad, but cannot use the dial pad to make external calls.

What is a possible cause of the issue?

Options:

A.

The user has the incorrect Teams app setup policy applied.

B.

The user has the incorrect voice routing policy applied.

C.

The user is missing a validated emergency address.

D.

Enterprise Voice is disabled for the user.

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Questions 28

Your company uses configuration profiles to manage Microsoft Teams-certified IP phones. The Standard configuration profile is applied to the IP phones.

The help desk receives reports that several user phones fail to lock automatically after the timeout period.

You need to verify whether the configuration profile is applied to the problematic phones.

Solution: From Users in the Microsoft Teams admin center, you locate each affected user and review the settings on the Voice tab.

Does this meet the goal?

Options:

A.

Yes

B.

No

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Exam Code: MS-721
Exam Name: Collaboration Communications Systems Engineer
Last Update: Jan 14, 2026
Questions: 262

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