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CLSSBB Certified Lean Six Sigma Black Belt (CLSSBB) Questions and Answers

Questions 4

Find sd:

Options:

A.

0.2875

B.

0.3502

C.

0.2714

D.

0.2295

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Questions 5

Which of the following most influences consumer perception of quality?

Options:

A.

Industry standards

B.

Company financial performance

C.

Audit results

D.

Service and repair policies

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Questions 6

Nominal Group Technique is used to:

Options:

A.

help a group reach consensus

B.

generate a group on new ideas

C.

provide a consistent stable group leadership

D.

provide a name for the group

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Questions 7

In comparison to a full-factorial design of experiment (DOE), a traditional, one-at-a-time approach will

Options:

A.

miss interactions

B.

gain efficiencies

C.

save time

D.

cost less

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Questions 8

Use the reliability formula from the previous problem to find the reliability at MTBF.

Options:

A.

0.94

B.

0.78

C.

0.37

D.

0.26 E. none of the above

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Questions 9

A Six Sigma project designed to solve a particular problem needs a definition/scope statement to help avoid:

Options:

A.

going beyond the problem into other problems

B.

failing to cover the entire problem

C.

misunderstanding and disagreement between team members regarding problem boundaries

D.

all of the above

E.

none of the above

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Questions 10

One characteristic of attributes data is that they are always

Options:

A.

continuous

B.

discrete

C.

expensive to collect

D.

read from a scale of measurement

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Questions 11

P(A) = .42, P(B) = .58, P(A&B) = .10. Are A and B (statistically) independent?

Options:

A.

yes

B.

no

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Questions 12

Calculate the main effect of factor A (i. e. A+ – A– ).

Options:

A.

46

B.

129

C.

83

D.

–46

E.

none of the above

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Questions 13

The test statistic is approximately:

Options:

A.

4.79

B.

6.71

C.

2.08

D.

5.44

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Questions 14

Which of the following tools would be most appropriate for collecting data to study the symptoms of a problem?

Options:

A.

Check sheet

B.

Flow diagram

C.

Force-field analysis

D.

Activity network diagram

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Questions 15

Which of the following best describes a controlled variable whose influence on a response is being studied?

Options:

A.

Replicate

B.

Version

C.

Level

D.

Factor

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Questions 16

Which one of the following is not a Process Improvement Methodology?

Options:

A.

Lean

B.

Six Sigma

C.

Theory of Constraints

D.

Kano Model

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Questions 17

This QFD matrix was used in the design process for a ball point pen. What symbol is appropriate for the square labeled 16?

Options:

A.

B.

C.

D.

none of the above

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Questions 18

When the design for assembly is being evaluated, all of the following factors should be considered EXCEPT design for

Options:

A.

manufacturability

B.

cost

C.

simplicity

D.

cycle time

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Questions 19

In regression analysis, which of the following techniques can be used to reduce the higher-order terms in the model?

Options:

A.

Large samples

B.

Dummy variables

C.

Transformations

D.

Blocking

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Questions 20

Typically, which of the following actions is NOT used to reduce process cycle time?

Options:

A.

Analyzing current processes

B.

Reducing queue times

C.

Setting scheduling priorities

D.

Implementing activity-based costing

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Questions 21

According to Juran, when a major quality improvement project is launched, which of the following describes the desired change in performance level?

Options:

A.

Six sigma

B.

Continuous

C.

Breakthrough

D.

Sporadic

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Questions 22

This QFD matrix was used in the design process for a ball point pen. What symbol is appropriate for the square labeled 11?

Options:

A.

B.

C.

D.

none of the above

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Questions 23

Customers make a purchase decision based on a number of factors. In Lean Six Sigma we refer to these decision points as CTQ's which stands for __________.

Options:

A.

Cost of the quantity

B.

Conscious thought qualities

C.

Cost of Qualitative

D.

Critical-to-quality

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Questions 24

A team has completed a brainstorming session that has generated a large number of ideas. The team needs to organize these ideas in natural groupings. Which tool is most appropriate?

Options:

A.

matrix diagram

B.

cause and effect diagram

C.

process decision program chart

D.

affinity diagram

E.

activity network diagram

F.

tree diagram

G.

prioritization matrix

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Questions 25

The following contingency table was developed for an organization.

On the basis of this information, what is the expected number of oil changes for Station 1?

Options:

A.

70

B.

76

C.

80

D.

100

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Questions 26

If a process follows an exponential distribution with a mean of 25, what is the standard deviation for the process?

Options:

A.

0.4

B.

5.0

C.

12.5

D.

25.0

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Questions 27

A complex system has many causes and effects. These may be illustrated on which of the following:

Options:

A.

matrix diagram

B.

cause and effect diagram

C.

process decision program chart

D.

affinity diagram

E.

activity network diagram

F.

tree diagram

G.

prioritization matrix

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Questions 28

Three Standard Deviations on left and right side of the mean would include what % of the total data points in Normal Distribution?

Options:

A.

68%

B.

97%

C.

99%

D.

95%

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Questions 29

An automatic gaging system is to be installed in a process. The gage will insert data values into a data base from which machine adjustments will be made automatically. A critical factor in specifying the equipment is:

Options:

A.

communication link between gage and computer

B.

compatibility of software in the gage and in the computer

C.

adequate manual over-rides

D.

all of the above

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Questions 30

The team in the above problem draws arrows from Post-It® notes that are causes to notes that are the effects of these causes. This step is best described by which approach to problem solving?

Options:

A.

Affinity diagram

B.

Inter-relationship digraph

C.

Tree diagram

D.

Process decision program chart

E.

Matrix diagram

F.

Prioritization matrix

G.

Activity network diagram

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Questions 31

This table displays the inventory of fasteners in a storage cabinet. An item is selected at random from the fastener cabinet.

Find the approximate probability it is a 1/2 inch bolt.

Options:

A.

.65

B.

.30

C.

.09

D.

.35

E.

none of the above

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Questions 32

If DPU = 0.022, the RTU is approximately:

Options:

A.

0.022

B.

0.078

C.

0.0022

D.

0.98 E. 0.098

E.

0.0098

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Questions 33

In problem 1, do the data indicate that the population for machine A has a larger standard deviation?

Options:

A.

yes

B.

no

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Questions 34

The management team in the above problem assigns each goal a numerical value designating its importance. The “bulls eyes,” circles and triangles are replaced by the values 3, 2 and 1 respectively. Entries are made in each box by multiplying the 3, 2 or 1 by the goal value.

The importance of each activity is calculated by adding the entries in its row.

Options:

A.

Affinity diagram

B.

Inter-relationship digraph

C.

Tree diagram

D.

Process decision program chart

E.

Matrix diagram

F.

Prioritization matrix

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Questions 35

Find Cp and Cpk.

Options:

A.

1.21 and .85

B.

.85 and 1.21

C.

.35 and .63

D.

.63 and .42

E.

none of the above

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Questions 36

The quality leader responsible for the term Total Quality Management (TQM):

Options:

A.

Juran

B.

Ishikawa

C.

Crosby

D.

Feigenbaum

E.

Taguchi

F.

none of the above

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Questions 37

SCENARIO

A Six Sigma team is measuring the moisture content of corn starch as it leaves the conveyer belt of a dryer. They collect one sample four cups of starch at times indicated in the chart at fixed locations labeled A, B, C, and D across the end of the belt. See the diagram below.

After some work on the dryer, additional data are collected which when plotted looks like this:

Which type of variation dominates?

Options:

A.

within sample

B.

sample to sample within the hour

C.

hour to hour

D.

none of the above

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Questions 38

(Refer to the previous problem) To estimate the within treatment variance the experimenters would calculate the variances of:

Options:

A.

all 80 readings

B.

the five replications for each run

C.

the runs for which a factor is at its lowest level

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Questions 39

Find the value of (5) in the ANOVA table. Assume:

Options:

A.

16.4

B.

3.2

C.

18.6

D.

23.2

E.

4.54

F.

12.2

G.

0.525

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Questions 40

A team wants a technique for determining and displaying priorities based on frequency of various defect types. They should use:

Options:

A.

written and diagrammed work instructions

B.

flow charts and process maps

C.

cause and effect diagrams

D.

Pareto chart

E.

relationship matrix

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Questions 41

A random sample of 2500 printed brochures is found to have a total of three ink splotches. The rate of ink splotches in PPM is:

Options:

A.

1,000,000 ÷ 2500 × 3

B.

2500 ÷ 1,000,000 × 3

C.

3 ÷ 2500 × 1,000,000

D.

3 × 2500 ÷ 1,000,000

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Questions 42

Find the value of (3) in the ANOVA table. Assume:

Options:

A.

16.4

B.

3.2

C.

18.6

D.

23.2

E.

4.54

F.

12.2

G.

0.525

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Questions 43

SCENARIO

A Six Sigma team is measuring the moisture content of corn starch as it leaves the conveyer belt of a dryer. They collect one sample four cups of starch at times indicated in the chart at fixed locations labeled A, B, C, and D across the end of the belt. See the diagram below.

After some more work on the dryer, additional data are collected which when plotted looks like this:

Which type of variation dominates?

Options:

A.

within sample

B.

sample to sample within the hour

C.

hour to hour

D.

none of the above

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Questions 44

Calculate the interaction effect.

Options:

A.

1.5

B.

205

C.

–5

D.

17

E.

–17

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Questions 45

According to the Central Limit Theorem:

Options:

A.

the median and the mean have the same value in a symmetric distribution

B.

the mode of a normal distribution is also the mean

C.

the mean of an exponential distribution is smaller than the median

D.

the mean, median and mode of a normal distribution all have the same value

E.

none of the above

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Questions 46

A quality leader who did extensive work with Japanese industry is:

Options:

A.

Juran

B.

Ishikawa

C.

Deming

D.

Ohno

E.

Taguchi

F.

all of the above

G.

none of the above

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Questions 47

The average weight of castings produced at the Nebraska foundry is 3.7 lbs. A new supplier from Kansas has submitted a batch of castings known to have normally distributed weights. A random sample of 10 has an average weight of 3.6 lbs. and standard deviation 0.06 lbs. Do these data indicate that the Kansas foundry produce lighter castings on average?

Options:

A.

yes

B.

no

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Questions 48

The Toronto plant produces appliances in the following distribution: Type A 23% Type B 42% Type C 35% A random sample of 300 appliances from the Texas plant has the following distribution: Type A 73 Type B 111 Type C 116 Is the distribution of appliances at the Texas plant the same as that at the Toronto plant?

Options:

A.

yes

B.

no

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Questions 49

The quality leader most associated with the concept of robustness:

Options:

A.

Juran

B.

Ishikawa

C.

Crosby

D.

Feigenbaum

E.

Taguchi

F.

none of the above

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Questions 50

A management team lists nine goals across the top of a rectangle and 15 activity initiatives along the left hand side of the rectangle. If one of the activities strongly supports one of the goals a circle is placed in the box where that activity’s row intersects the goal’s column. If the activity’s support is very strong a “bulls eye” is placed in the box and if the support is weak a triangle is used.

This best describes which problem solving tool?

Options:

A.

Affinity diagram

B.

Inter-relationship digraph

C.

Tree diagram

D.

Process decision program chart

E.

Matrix diagram

F.

Prioritization matrix

G.

Activity network diagram

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Questions 51

Find the value of (1) in the ANOVA table. Assume:

Options:

A.

16.4

B.

3.2

C.

18.6

D.

23.2

E.

4.54

F.

12.2

G.

0.525

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Questions 52

George is an employee of Black, Inc. John is George’s internal customer. Which statement is true?

Options:

A.

John is employed by Black, Inc.

B.

John is employed by another company that supplies material to Black, Inc.

C.

John is employed by a company that purchases material from black, Inc.

D.

John is employed by another company that has a fiduciary agreement with Black, Inc.

E.

John is employed by another company as an internal auditor.

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Exam Code: CLSSBB
Exam Name: Certified Lean Six Sigma Black Belt (CLSSBB)
Last Update: Apr 19, 2024
Questions: 357

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