700-250 Cisco Small and Medium Business Sales Questions and Answers

Webex Boards enhance workspaces for SMBs by accelerating the Webex platform experience. These interactive touchscreens integrate with the Webex platform, enabling seamless collaboration through video conferencing, digital whiteboarding, and content sharing. Webex Boards create an engaging and productive environment for meetings, brainstorming sessions, and team collaboration, making them a valuable tool for SMBs looking to optimize their workspace experience.

References:

•Cisco Webex Boards Product Information

•Cisco Collaboration Solutions for SMBs

The hybrid SMB experience delivered by Cisco focuses on providing secure connectivity and dynamic collaboration. This approach ensures that SMBs can maintain secure connections across various environments, whether in-office or remote, and leverage dynamic collaboration tools that enhance productivity and communication. This experience integrates Cisco's robust security protocols and collaboration solutions, such as Webex, to support a seamless and efficient work environment for SMBs, adapting to the hybrid work model that combines both remote and in-person work.

References: Cisco Small and Medium Business Sales Documentation

The Meraki Z4 teleworker gateway is designed to support remote work environments for SMBs. It provides secure and reliable connectivity for employees working from home, ensuring they can access corporate resources efficiently and securely.

1.Secure VPN Connectivity: The Z4 teleworker gateway offers secure VPN connections, allowing remote workers to securely access the corporate network.

2.Comprehensive Features: It includes advanced networking features such as traffic shaping, content filtering, and integrated Wi-Fi, which are essential for home office setups.

3.Remote Management: The Z4 can be easily managed via the Meraki Dashboard, providing IT administrators with the tools to deploy, monitor, and troubleshoot remotely.

References:

•Cisco Meraki Z4 Teleworker Gateway Data Sheet

•Meraki Remote Work Solutions Overview

•Cisco SMB Remote Work Product Documentation

80% of SMBs are using more SaaS applications. The adoption of Software as a Service (SaaS) has been rapidly increasing among SMBs due to its flexibility, scalability, and cost-effectiveness. SMBs find SaaS applications beneficial for enhancing productivity, collaboration, and business operations without the need for extensive on-premises infrastructure.

1.Flexibility and Scalability: SaaS applications allow SMBs to easily scale their usage based on needs without significant upfront investments.

2.Cost-Effectiveness: By using SaaS, SMBs can reduce costs associated with maintaining and updating on-premises hardware and software.

3.Enhanced Productivity: SaaS applications often include features that improve collaboration and efficiency, making them attractive to SMBs.

References:

•Industry Reports on SaaS Adoption among SMBs

•Cisco Small Business Solutions Overview

•Market Analysis on Cloud Services and SaaS Usage

A Secure Web Gateway (SWG) provides insights into internet activity and facilitates real-time activity search. It monitors and controls web traffic, enforcing security policies to protect against threats and ensuring compliance with corporate policies. SWG solutions offer visibility into user activity on the internet and allow for the analysis and searching of real-time activity data.

1.Internet Activity Monitoring: SWGs provide detailed visibility into web traffic, enabling organizations to monitor user behavior and internet activity.

2.Real-Time Activity Search: They allow IT administrators to search and analyze real-time activity data to identify potential threats and enforce security policies.

3.Threat Protection: SWGs protect users from web-based threats such as malware, phishing, and malicious websites by filtering and blocking harmful content.

References:

•Cisco Secure Web Gateway Overview

•Internet Activity Monitoring Solutions

•Cisco Web Security Documentation

The SMB Experience Explorer is designed for Cisco partners to co-brand and embed on their websites. This feature allows partners to showcase Cisco’s SMB solutions, providing an interactive way for potential customers to explore the offerings and benefits. By co-branding the SMB Experience Explorer, partners can enhance their marketing efforts and demonstrate the value of Cisco’s SMB solutions to their clients.

References:

•Cisco Partner Marketing Tools

•Cisco SMB Experience Explorer Overview

Cisco FirePower Firewalls are specifically designed to provide advanced threat protection and mitigation of network vulnerabilities. These firewalls offer next-generation features, such as intrusion prevention systems (IPS), advanced malware protection (AMP), and URL filtering, which are crucial for securing SMB networks against various threats. FirePower Firewalls can detect and block sophisticated threats in real-time, offering comprehensive security solutions that protect network assets from attacks.

1.Advanced Threat Protection: FirePower Firewalls use a combination of deep packet inspection, real-time threat intelligence, and behavior-based analysis to detect and mitigate threats.

2.Intrusion Prevention System (IPS): This feature identifies and stops malicious traffic and known vulnerabilities before they can enter the network.

3.Advanced Malware Protection (AMP): AMP provides continuous analysis and retrospective security, helping to detect, track, and remediate advanced malware.

4.URL Filtering: This feature blocks access to malicious websites and unwanted content, reducing the risk of phishing and other web-based attacks.

References:

•Cisco Firepower Next-Generation Firewall Data Sheet

•Cisco Small Business Solutions Guide

•Cisco FirePower Threat Defense Configuration Guide

Meraki devices are considered cloud-first technology because they are designed to be managed through the cloud, providing centralized control and visibility over the network. This cloud-based approach simplifies the management of network infrastructure, making it more accessible and efficient for SMBs and enterprises alike. Meraki's cloud-first design allows for seamless updates, scalability, and real-time monitoring, which are crucial for modern IT environments. This contrasts with traditional on-premises devices that require more manual management and maintenance.

References:

•Cisco Meraki Product Overview

•Cisco Meraki Cloud Management Documentation

Customers who have not spent any money in the last 12 quarters are classified as "Dormant Logo." This classification helps businesses identify customers who have become inactive over a significant period. Understanding which customers fall into this category allows companies to develop targeted re-engagement strategies to win back their business. By identifying and addressing the needs of dormant customers, businesses can potentially reactivate these accounts and improve their overall customer retention rates.

References:

•Cisco Customer Classification Guidelines

•Cisco Sales Strategies Documentation

Cisco Umbrella is the recommended solution for a community college looking to fortify DNS requests. Cisco Umbrella provides secure DNS-layer protection, blocking malicious domains, IP addresses, and cloud applications before they can reach the network. This helps prevent phishing, malware, and other cyber threats, ensuring a safer online environment for students, faculty, and staff. The solution is cloud-based, making it easy to deploy and manage without requiring additional hardware.

References:

•Cisco Umbrella Product Overview

•Cisco DNS Security Solutions

Umbrella offers unprecedented insight into launched and staged attacks through its extensive data set of multiple geographies and protocols. This large and diverse data set allows Umbrella to detect and analyze patterns of malicious activity across different regions and protocols, providing early warning and comprehensive understanding of potential threats.

1.Global Data Coverage: Umbrella collects data from a wide range of geographic locations, giving it a broad view of global threat activity.

2.Protocol Analysis: By analyzing traffic across multiple protocols, Umbrella can identify and understand the behavior of different types of attacks.

3.Threat Intelligence: The extensive data set enhances Umbrella's threat intelligence capabilities, enabling it to detect and respond to emerging threats quickly and accurately.

References:

•Cisco Umbrella Threat Intelligence Overview

•Cisco Umbrella Data Collection and Analysis Documentation

•Cisco Security Solutions for Threat Detection

Cisco helps SMBs to be truly smart through secure connectivity. Secure connectivity is fundamental for SMBs to operate efficiently, protect their data, and ensure that their network infrastructure supports their business needs. Cisco provides comprehensive solutions that include secure networking, advanced security features, and robust infrastructure management, all designed to help SMBs achieve secure and reliable connectivity.

1.Secure Networking Solutions: Cisco offers a range of networking solutions that provide secure and reliable connectivity for SMBs.

2.Advanced Security Features: These include firewalls, VPNs, and intrusion prevention systems to protect SMB networks from threats.

3.Comprehensive Management: Tools like the Meraki Dashboard allow SMBs to manage their network infrastructure securely and efficiently.

References:

•Cisco Secure Connectivity Solutions Overview

•Cisco SMB Networking Solutions Guide

•Cisco Security Products and Services Documentation