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Which one of the following best describes the process that Service Mapping uses to run a command on a target device?
In Event Management, which of the following rules allows for automatic task creation?
Which one of the following describes how a MID Server communicates with a ServiceNow instance?
Which one of the following platforms is a MID Server most commonly installed on?
Assuming the Apache Web Server Identification Rule (CI Identifier) is configured as shown with the following
Criterion attributes:
Class
Configuration file
Version
Yesterday, an Apache Web Server CI was discovered as part of Service Mapping. Today, the application owner upgraded the Apache Web Server to a different version and reran discovery of the service. What will happen in the CMDB?
A customer has recently placed check scanners in some of their branches across Europe. The scanners send the scanned images of the checks to the bank's data center through a web service that goes through an F5 load balancer. The images then go through the bank's Apache web servers and are processed by an application server named ImageSmart. Eventually, the images are stored in a cluster of Oracle databases.
The bank's tellers log into ImageSmart through a Citrix Portal and have the capability to review the checks and approve them.
Which one of the following represents most accurately how many business services and entry points are involved in this process?
Which one of the following best represents the breadth of types of Configuration Items (CIs) discovered by
running Service Mapping?
What is the recommended approach to map a heavily containerized service in a production environment?
Cloud Dimensions has data centers, services, and servers represented in the image.
Assuming each data center contains minimum one subnet, which one of the following is the best number of MID Servers Tur Cloud Dimensions to start with?
A defined relationship between two Configuration Items (CIs), such as Runs on, Depends On, or Contains is called a what?
Which one of the following best describes what will happen if Discovery is configured with 3 MID Servers in a Load Balance Cluster with Shazzam cluster support disabled?
When planning for a Service Mapping engagement and deploying MID Servers into a customer environment, which outbound port must be open from the customer environment to allow the MID Server(s) to communicate to the customer ServiceNow instance hosted in the ServiceNow cloud?
Which omitted action will keep changes to a discovery pattern connection section from taking effect?
Which of the following commands does Service Mapping run on Linux-based targets that requires elevated privileges (i.e. sudo)?
Using Pattern Designer, when configuring the first step in an Identification Section, which one of the following is considered a good practice?
During ServiceNow Discovery, credentials are stored in memory in which one of the following?
Which of the following are methods used to initiate discovery on a service? (Choose three.)
From the Service Mapping service map, which one of the following best describes the difference between the options Resume discovery and Run discovery?
Which one of the following in the CMDB Identification and Reconciliation application allows a CMDB administrator to specify authorized data sources that can update a CMDB table or a set of table attributes?
Which feature allows an administrator to efficiently collect multiple CIs against a single host?
Which of the following represents the skills needed that a Service Mapping administrator or implementer should have? (Choose four.)
In Service Mapping, which one of the following must be available or created in advance, in order to be able to create a Discovery Pattern?
Which one of the following describes when the MID Server config.xml file is read and used?
In Service Mapping, which one of the following best describes the process of discovery after an Entry Point is configured?
TESTED 11 Oct 2025
