Weekend Special Limited Time 65% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: netbudy65

CFM Certified Facility Manager Questions and Answers

Questions 4

Many large corporations prefer to locate a site and build a plant to meet their exact specifications. Because they prefer to invest their capital in their own business operations rather than real estate, they seek an investor who will buy the property and build. The company then executes a long-term lease with the investor. What is the resulting agreement called?

Options:

A.

Gross lease agreement

B.

Special-purpose agreement

C.

Non-competing tenant agreement

Buy Now
Questions 5

Following a workplace accident, what is the MOST appropriate risk management action for a facility manager?

Options:

A.

Review existing risk assessments and update within six months.

B.

Retrain staff in existing risk assessments and safe work practices.

C.

Identify who knew of the risk of an accident and discipline them.

Buy Now
Questions 6

As the Facility Manager for your company, you have been tasked with establishing a sustainability program. You have established a group called the Sustainability Advisory Group composed of stakeholders representing all corporate departments to assist with the establishment of the sustainability program. The Advisory Group has elected one of the members to chair the group. At your first meeting, the Sustainability Advisory Group generates a list of prioritized initiatives that you accept as year one priorities. You then send out an email to all corporate staff indicating your sustainability priorities for the year. The next day, the Advisory Group Chair contacts you to tender her resignation, indicating that she is angry that, as Chair, she feels she should have communicated the sustainability priorities to the corporation. What should the Sustainability Advisory Group do next, now that the Chair has resigned?

Options:

A.

Since the corporate staff now knows the sustainability priorities, they should appoint the new chair of the Sustainability Advisory Group.

B.

The group should jointly decide who the new chair of the Sustainability Advisory Group should be.

C.

As Facility Manager, it is your job to appoint the new chair of the Sustainability Advisory Group.

D.

A message should be sent out to the stakeholders of the departments to get their recommendation for a new chair of the Sustainability Advisory Group.

Buy Now
Questions 7

A new hire has been provided with new uniforms and a $150 stipend to purchase new work boots. Within the first month of employment, the employee informs the manager that another job has been accepted and provides a two-week notice. What actions should the manager take regarding the material issuances?

Options:

A.

Ask in a thoughtful and respectful tone for the employee to reimburse the organization for the uniforms and work boots.

B.

Absorb the loss of the material in the operating budget under uniform depreciation.

C.

Refer to the employee handbook and follow organizational policy regarding uniform and work boot issuances.

Buy Now
Questions 8

What is considered the point in an asset’s life cycle where the total ownership costs are at the lowest?

Options:

A.

Ownership life

B.

Useful life

C.

End of life

D.

Economic life

Buy Now
Questions 9

A new hire has been provided with new uniforms and a $150 stipend for work boots. Within the first month, the employee gives a two-week notice. What actions should the manager take?

Options:

A.

Ask in a thoughtful and respectable tone for the employee to reimburse the organization for the uniforms and work boots.

B.

Absorb the loss of the material in the operating budget under uniform depreciation.

C.

Refer to the employee handbook and follow organizational policy regarding uniform and work boot issuances to employees.

Buy Now
Questions 10

What is the most important feature of an Integrated Workplace Management System (IWMS)?

Options:

A.

Use of software that allows ease of use.

B.

Use of standards that allow integration.

C.

Use of hardware that allows mobility.

Buy Now
Questions 11

You work for a facilities management service provider that wants to improve its service delivery processes and has decided to analyze its performance data. What advice would you offer regarding the data analysis exercise?

Options:

A.

Have an independent consultant analyze the data.

B.

Only analyze data that relates to subpar performance.

C.

Only analyze data that is less than twelve months old.

D.

Use the data that is valid and relevant.

Buy Now
Questions 12

What does Environmental Health and Safety focus on?

Options:

A.

People, property, and environment.

B.

Compliance, use, and legal matters.

C.

Worker rights, policies, and practices.

D.

Security, assets, and equipment.

Buy Now
Questions 13

What are the two PRIMARY considerations for mitigation strategies?

Options:

A.

Major systems identification and restorative maintenance.

B.

Predictive and preventative maintenance programs.

C.

Financial assessment and cost containment.

D.

Risk assessment and hazard identification.

Buy Now
Questions 14

How should rainwater from a hospital roof be used?

Options:

A.

Domestic, such as bathing.

B.

Dishwashing in the kitchen.

C.

Landscape maintenance.

D.

Medical process rinses.

Buy Now
Questions 15

The facility manager is managing an office renovation. The entire renovated area is to be re-carpeted with synthetic roll carpet over the weekend. What should be done prior to installation?

Options:

A.

Wrap the carpet in plastic to minimize the release of vapors before the weekend

B.

Send an email to all staff to open all the windows

C.

Ask the dealer to off-gas the carpet off-site

Buy Now
Questions 16

A recently installed speed bump that slows traffic for pedestrian safety in the facility parking lot is diverting water runoff away from the drain and toward an adjacent property. What factors should the facility manager consider when fixing the drainage problem?

Options:

A.

The facility manager’s responsibility ends at the property line, and no decision is necessary.

B.

Use water runoff as an irrigation source and control parking lot traffic.

C.

Pedestrian safety supersedes stormwater runoff issues, and no decision is necessary.

D.

Ensure pedestrian safety and resolve stormwater runoff issues.

Buy Now
Questions 17

What are the environmental factors a facilities manager must consider before starting any renovation project to a circa-1960's manufacturing facility?

Options:

A.

Ensure that a licensed architect has reviewed plans and approved remodeling plans.

B.

Contract with a salvage company to remove questionable building materials.

C.

Precautions must be taken to ensure any hazardous materials are accounted for.

D.

Review water and sewer samples for contaminants to ensure code compliance.

Buy Now
Questions 18

An organization is considering relocating from leased building #1 into leased building #2. Leased building #1 is 55,000 sq. ft. costing $1,100,000 annually. Leased building #2 is 50,000 sq. ft. costing $1,100,000 annually. Building #1 can house 500 people and building #2 can house 580 people. The company's benchmark is $2,000.00 per person per year for leased space. What is the MOST important reason to know what the company's benchmarks are?

Options:

A.

It allows other organizations to measure against your results.

B.

It structures your recommendations in a method your managers require.

C.

It provides a quantitative measure to support your recommendations and decisions.

D.

It simplifies the budgeting process.

Buy Now
Questions 19

What tool can a facility manager use to convince a superior that the current cost, services, and staffing levels are comparable to a similar industry?

Options:

A.

Life cycle cost analysis

B.

Scenario analysis

C.

Benchmarking

Buy Now
Questions 20

What is one of the most important aspects of an effective change management process?

Options:

A.

Waiting until after the end of the implementation as it is impossible to judge effectiveness until end users get used to it.

B.

Ignoring the pre-change culture as this will inevitably evolve once old attitudes adjust.

C.

Not involving the end users at each step of the process as this can open up to confusion and delays.

D.

Involving the end users at each step of the process to obtain their buy-in and reduce resistance.

Buy Now
Questions 21

What are intentional, accidental, or natural disasters called?

Options:

A.

Situations.

B.

Threats.

C.

Casualties.

D.

Warnings.

Buy Now
Questions 22

A facility manager provides integrated facility services for a client with multiple mixed-use sites. This includes all services except the client's core business. The annual business review of the services provided identifies dissatisfaction with comfort levels at two of the sites, including the data center building. To improve the service effectively, the client will need to make an extensive capital equipment investment not previously contemplated. What is the BEST way to communicate the HVAC issue to your client?

Options:

A.

Hold a series of meetings with the client—first to discuss the issues, second to identify solutions, and finally to quantify the impact on operations.

B.

Prepare a report outlining the issues and solutions and send it to the client, requesting a meeting after the report has been reviewed.

C.

Prepare a report and meet with the client to present the issues, recommended solutions, and explain the impact on business operations.

D.

Schedule a meeting with the client and the department heads impacted by the HVAC issues to talk about the problems.

Buy Now
Questions 23

What steps should be taken to create a risk assessment and risk plan?

Options:

A.

Identify the risks. Determine the probability and severity of each risk. Develop contingency plans to ameliorate each risk.

B.

Communicate the risks to stakeholders. Request additional funds to cover contingencies on the most important risks.

C.

Add additional days to activity durations to build in a cushion. Identify areas in the project that can be cut out, if necessary.

D.

Utilize project tools. PERT or Gantt charts, work breakdown structures to identify risk, track issues, and mitigation risks.

Buy Now
Questions 24

What is the BEST way to acknowledge acceptance of completed project deliverables?

Options:

A.

Scope control

B.

Scope definition

C.

Scope verification

D.

Scope planning

Buy Now
Questions 25

What is a characteristic of hazardous waste?

Options:

A.

Toxicity.

B.

Color.

C.

Odor.

D.

Origin.

Buy Now
Questions 26

What key requirements should you make sure a contractor possesses when evaluating whether to award a contract?

Options:

A.

Capability and capacity to complete the project; supplemental insurance; and, qualified, licensed and trained staff.

B.

Capability and capacity to complete the project; required insurance and bonds; and, qualified, licensed and trained staff.

C.

Required insurance and bonds; professional trade association membership; and, qualified, licensed and trained staff.

D.

Required insurance and bonds; well-maintained equipment; and, qualified, licensed and trained staff.

Buy Now
Questions 27

What best describes a Building Automation System (BAS)?

Options:

A.

A system supporting two-way communication between controllers and devices, automated decisions, and analysis.

B.

A one-way control mechanism for multiple core building systems.

C.

A system that integrates various facility management functions, including building security and facility space metrics.

D.

A system that does not operate third-party systems.

Buy Now
Questions 28

What approach should be taken to accommodate sustainability and customer concerns about installing flow restrictors?

Options:

A.

Take no action. The WPM is guided by company sustainability initiatives and this program needs to be implemented.

B.

Offer to place out the flow restrictors in a few designated restrooms to provide customer feedback on their performance. Agree to review and meet later with the WPM.

C.

Install the flow restrictors and remove them without informing the WPM.

D.

Refuse to install the flow restrictors.

Buy Now
Questions 29

What does NOT contribute to your company's overall carbon footprint?

Options:

A.

Amount of kWh consumed by your facility

B.

Amount of solar energy generated by your facility

C.

Amount of fossil fuels consumed by your facility

D.

Amount of stormwater runoff created by your facility

Buy Now
Questions 30

Various workers in a facility are complaining about neck, shoulder, and back pain. The facility manager decides to execute an ergonomic audit. What is the primary purpose of an ergonomic audit?

Options:

A.

Identify new requirements for ergonomic equipment.

B.

Improve worker productivity.

C.

Identify existing problems and prevent future injuries.

D.

Determine a training program for the workers.

Buy Now
Questions 31

You work for a company that provides facility management services for a bank. The bank wants your company to demonstrate its commitment to continuous improvement in service delivery. How can you demonstrate to the bank your commitment to continuous improvement?

Options:

A.

Find out what other banks do in terms of continuous improvement.

B.

Write to the bank stating your commitment to continuous improvement.

C.

Include indicators relating to continuous improvement in the service level agreement.

D.

Ask the bank to submit a list of continuous improvement requirements.

Buy Now
Questions 32

A facility manager is responsible for this year's renovation projects. The Vice President has indicated that it is critical to develop and adhere to space and furniture standards while meeting corporate needs within budget. One of the most important projects is the renovation of four floors of a building which will house the Finance and Sales and Marketing Departments. In meeting with the management of each department, a list of needs that they expect in the renovations has been compiled. Some of the needs are easily met within corporate standards, while other needs would require unique solutions. The facility manager has been able to meet most needs of both departments and has also explained to the management of each department why all needs cannot be met.

A week after both departments move, the Vice President calls the facility manager and states employees in Sales and Marketing and Finance have indicated that they are dissatisfied with their space and that the facility manager was not responsive to their needs.

How should the facility manager verify that the groups are dissatisfied and rectify the situation?

Options:

A.

Review all the materials received on the project to verify space was built per the scope of work.

B.

Do a formal review of the project including various staff levels to get an understanding of the complaints and create an action plan to resolve them.

C.

Have some water cooler discussions to gather information about the negative comments and make adjustments accordingly.

D.

Do nothing, move on to the next project, and make an effort to avoid the problem in the future.

Buy Now
Questions 33

Your company operates a Web-based CMMS but struggles with service quality across its facilities. What is the best way to address the issue?

Options:

A.

Select one facility for improvement and use this as the benchmark for all the other facilities.

B.

Use the CMMS data to identify those service delivery processes that need improvement.

C.

Retrain service delivery staff on the efficient use of the CMMS.

D.

Have each facility manager identify performance improvement initiatives for their respective facilities.

Buy Now
Questions 34

When designing an industrial workplace, what is the MOST relevant factor to consider?

Options:

A.

Offering electrical and data outlets at desk height

B.

Including both sit-to-stand and seated options

C.

Understanding space dimensions and equipment layout

D.

Providing video monitor and adjustable lighting levels

Buy Now
Questions 35

After a disaster, the facility manager must strive for effective and efficient use of response resources. What item should be included in the emergency response plan to simplify this effort?

Options:

A.

Contact information for police, fire, and hospital personnel

B.

A prioritized list of critical facilities and systems

C.

A personnel recall list

Buy Now
Questions 36

Which technology would be BEST to notify facility occupants during an emergency?

Options:

A.

Company's social media profile.

B.

Emergency notification system.

C.

E-mail system.

D.

Incident management system.

Buy Now
Questions 37

What is Effective Communication?

Options:

A.

Efficient Communication

B.

Active Listening

C.

Effective Communication

Buy Now
Questions 38

What is typically NOT included in the evaluation process for investments in new equipment?

Options:

A.

NPV analysis

B.

Net Benefit analysis

C.

Root cause analysis

Buy Now
Questions 39

When considering water usage, what is the relationship between potable, gray, and storm water?

Options:

A.

Potable water is clean water from the water authority, which turns gray with any usage. Gray water can be reused in irrigation, where it becomes black water. Storm water comes from rainfall and cannot be used in any manner. Storm water goes into sewers and, eventually, into the clean water processing plant.

B.

Potable water is drinking water only. Gray water is not as clean as potable water but can be used for cleaning, showers, laundry, and irrigation. Black water is water with particulates such as human waste, food, or chemicals. Storm water is both clean rainwater that has been captured for irrigation (rain gardens) and runoff that may carry chemicals from landscaping. All used water goes into sewers.

C.

Potable water is clean water for drinking and all human uses; it turns to gray with washing and cooking uses. Gray water can be re-used for toilets. Toilet water is considered to be black water. Potable, gray, and black water discharge to the sewer. Storm water is surface water runoff that discharges to storm sewers.

D.

Potable water is water that has been chemically cleaned. Water that has not been chemically cleaned is either gray or black depending upon the size and type of particles suspended in the water. Storm water is never considered, since it comes from atmospheric moisture which may also have soil, leaves, debris, and chemicals in it. Storm water cannot be used for any purpose.

Buy Now
Questions 40

To satisfy the needs of one of its largest customers, your company is opening a new facility about 1240 miles/2000 kilometers away from the corporate offices. Initially, the new operation will only support one customer. However, the company expects more customers will be added in the next three to five years. The plan is that the corporate office will support operations in the new facility. What is the best way to manage the facility requirements of this new operation?

Options:

A.

Use a temporary agency for facility services and manage everything from the corporate office.

B.

Hire a permanent staff of facility employees for the new operation.

C.

Contract with an outsource company to provide facility management services for the new operation.

D.

Relocate some existing facility employees to the new operation.

Buy Now
Questions 41

What is included in contract documents specified in owner and contractor agreements?

Options:

A.

Bidding requirements

B.

Notice to bidders

C.

Specifications

D.

Shop drawings

Buy Now
Questions 42

What is one way, as a Facility Manager, you can contribute to your company's ESG goals?

Options:

A.

Support continued education for your staff

B.

Implement quality control measurements in your operation

C.

Source materials and parts from companies that have fair pay and living wage standards

D.

Reduce spend by eliminating spare part inventories

Buy Now
Questions 43

What should be the INITIAL driver when developing a facility management communications plan?

Options:

A.

Vision statement

B.

Email communication

C.

Strategic plan

Buy Now
Questions 44

When your company is considering consolidating its real estate portfolio, what are the most critical factors to consider?

Options:

A.

Current space utilization, overall occupancy cost per square foot, geographic proximity/overlap

B.

Lease vs. own status, neighborhood amenities, political environment

C.

Make-up of the workforce, outdated interiors, tax incentives

Buy Now
Questions 45

What is the process of limiting a company's exposure to liability?

Options:

A.

Risk management.

B.

Risk avoidance.

C.

Liability management.

D.

Limited liability analysis.

Buy Now
Questions 46

The finance director has asked the facility manager to prepare a financial analysis comparing two alternatives for roofing system replacements. Each option has a different first cost, annual maintenance, and expected useful life. Which capital investment analysis technique would best consider the time value of money in the comparison?

Options:

A.

Benchmarking

B.

Payback

C.

Net Present Value

Buy Now
Questions 47

A facility manager is on a project team and needs a list of qualified potential contractors. What is the first document that the facility manager should send to the potential contractors?

Options:

A.

Request for pricing information

B.

Request for information

C.

Request for proposal

D.

Letter of intent

Buy Now
Questions 48

As part of your communication strategy, you publish a quarterly newsletter that includes information such as upcoming projects as well as any information about changes to any of the business units. What is your purpose for this communication?

Options:

A.

To show that the number of complaints to the call center diminishes significantly when they are aware of the work being done

B.

To demonstrate that facilities support team building, as this is part of the organization’s vision

C.

To demonstrate your work to senior management so that they will support your budget request

D.

To keep the organization informed about how the facility management department meets the needs of occupants

Buy Now
Questions 49

What is the information gained from a risk assessment, business impact analysis, and a resource needs assessment used for?

Options:

A.

Business workflow plans.

B.

Property inspection and insurance assessments.

C.

Continuity and recovery plans.

D.

Risk management analyses.

Buy Now
Questions 50

What is the fourth stage in a well-established model of team development that consists of forming, storming, and norming?

Options:

A.

Adjourning

B.

Completing

C.

Reporting

D.

Performing

Buy Now
Questions 51

What is the primary leadership goal for a Facility Manager?

Options:

A.

See the big picture

B.

Help clients and customers succeed

C.

Be the go-to person for guidance on FM issues

Buy Now
Questions 52

Departments often forget to budget for equipment design and installation costs. What is the best solution?

Options:

A.

Develop a procedure that would charge back capital installation costs to the department procuring the equipment.

B.

Mark up each equipment capital request by 15% to cover design and installation costs.

C.

Establish a procedure for all capital budgets to include Facilities' input on design and installation costs.

D.

Create a facilities installation fund that is 15% of the company’s annual capital equipment fund to cover these costs.

Buy Now
Questions 53

What is an industry standard quality program?

Options:

A.

Computerized Maintenance Management Reports

B.

Facility Management Benchmarks

C.

Six Sigma

D.

Certified Maintenance and Reliability Reports

Buy Now
Questions 54

You receive numerous complaints from occupants in a facility about technology "dead zones" within certain areas of the campus. The complaints indicate that wireless connections fail and mobile phone signals drop when in a specific area of the facility. What additional information do you require to successfully address this issue?

Options:

A.

Wireless repeater locations

B.

Wireless frequencies affected

C.

Time of day outages occur

D.

Mobile phone service provider

Buy Now
Questions 55

You have recommended developing an ISO 50001 energy manual. Leadership and staff want to know the benefits of the manual. How would you explain the benefits?

Options:

A.

It is a legal document created at the request of the organization's board or oversight committee.

B.

It compiles the information that regulatory agencies require, such as the scope and boundaries of the energy management system and the energy policy.

C.

It provides an overview or summary of the energy management system that is approved by top management. The energy manual serves as a tool to establish and communicate the energy management commitments of the organization.

D.

It provides a "roadmap" for stakeholders. The energy manual includes information on the components of the system, how those components interact, and key information on associated processes, procedures, and roles and responsibilities.

Buy Now
Questions 56

What is the requirement for special protected circuits outlets?

Options:

A.

Must be powered by a separate circuit breaker

B.

Are never "required" but are a good idea wherever children might have access

C.

Are required outside and anywhere near a water source

Buy Now
Questions 57

Which statement about fiber optic cable is correct?

Options:

A.

Very low resistance to noise and interference

B.

It has fewer environmental effects than copper wiring or cable

C.

Ability to carry signals for short distances before requiring repeaters than copper cable

Buy Now
Questions 58

What is the benefit of documenting lessons learned for projects?

Options:

A.

Provides inputs to the project issue log

B.

Summarizes the effect of decisions made on a project and serves as a guide for what to repeat and what to avoid in future projects

C.

Provides key inputs to create the project charter, develop the project management plan, and finalize the stakeholder register

Buy Now
Questions 59

When would an organization choose a lease with a purchase option?

Options:

A.

When tax rebates cannot be applied.

B.

When it lacks the initial capital for the purchase.

C.

When it has long-term plans to develop the real estate.

D.

When it needs to partner with a developer.

Buy Now
Questions 60

Who defines quality within a facility?

Options:

A.

Facility manager

B.

Service contract provider

C.

Facility team

D.

Customer

Buy Now
Questions 61

As the Facility Manager, you secured 5,500 square feet of Class A office space on a multi-tenant floor to support a two-year business initiative. To minimize capital investment, the space will be used with pre-existing furnishings, fixtures, and equipment. However, before you can move people into this space, you will need a certificate of occupancy. What system must be examined to obtain a certificate of occupancy?

Options:

A.

Life safety system

B.

Potable water system

C.

Network connections

D.

Telephone system

Buy Now
Questions 62

Your senior leadership decided to implement an energy dashboard to track utility consumption. They want a baseline before commissioning has started to evaluate the results. How should this commissioning information be used on the dashboard?

Options:

A.

To show the month's utility usage after commissioning and guide decisions on installing additional equipment.

B.

To show how much energy comes from the grid and how much from renewable sources.

C.

To show changes in energy usage as commissioning projects are completed and determine whether the project achieved the desired outcomes.

D.

To show monthly kilowatts used by individual pieces of equipment.

Buy Now
Questions 63

What encourages consumption of products and services with the LEAST environmental impact?

Options:

A.

Materials management.

B.

Product stewardship.

C.

Closed-loop recycling.

D.

Waste management.

Buy Now
Questions 64

What is the most common method to accelerate the completion of a project?

Options:

A.

Outsourcing project work

B.

Reducing scope

C.

Adding resources

D.

Scheduling overtime

Buy Now
Questions 65

What tool can be used to help determine whether a specific change strategy will produce promised results?

Options:

A.

A GAP analysis

B.

A feasibility study

C.

A customer survey

Buy Now
Questions 66

What is the benefit of documenting lessons learned for projects?

Options:

A.

Provides inputs to the project issue log

B.

Summarizes the effect of decisions made on a project and serves as a guide for what to repeat and what to avoid in future projects

C.

Provides key inputs to create the project charter, develop the project management plan, and finalize the stakeholder register

Buy Now
Questions 67

What are the three steps in conducting a risk assessment?

Options:

A.

Identification, analysis, and evaluation.

B.

Analysis, consultation, and review.

C.

Consultation, identification, and treatment.

D.

Likelihood, consequence, and rating.

Buy Now
Questions 68

As VP of Facilities, your company has tasked you with right-sizing your portfolio’s facilities operations. Part of your analysis compares your team's performance against other similarly sized companies. What is this type of analysis?

Options:

A.

GAP Analysis

B.

Strength, Weakness, Opportunity, and Threat Analysis (SWOT)

C.

Benchmarking

Buy Now
Questions 69

What is churn in a building?

Options:

A.

The term used for frequency of occupancy moves in a facility

B.

The flow of fresh air through the office

C.

The method of deciding who occupies a given space or cubicle

Buy Now
Questions 70

Your organization is considering relocating from leased building #1 into leased building #2. Leased building #1 is 55,000 sq. ft. costing $1,100,000 annually. Leased building #2 is 50,000 sq. ft. costing $1,100,000 annually. Building #1 can house 500 people and building #2 can house 580 people. Your company's benchmark is $2,000.00 per person per year for leased space. Which building has a lower cost per sq. ft.?

Options:

A.

Building #1 has a lower cost per sq. ft.

B.

Building #1 and Building #2 are the same cost per sq. ft.

C.

Building #1 has a lower cost per person.

D.

Building #2 has a lower cost per sq. ft.

Buy Now
Questions 71

What are the three parts of a security program?

Options:

A.

Law enforcement, physical devices, and procedures

B.

Law enforcement, personnel, and physical devices

C.

Procedures, physical devices, and executive management engagement

D.

Personnel, physical devices, and procedures

Buy Now
Questions 72

What does the effectiveness of infrastructure resilience rely on?

Options:

A.

Finance, security, supply chain, communications.

B.

Robustness, resourcefulness, rapid recovery, redundancy.

C.

Back-up power, capital planning, supply chain, security.

D.

Written incident response plans, training, management participation, employee adaptability.

Buy Now
Questions 73

What happens if a plumbing trap gets dry?

Options:

A.

Odors can enter the building

B.

It will lose its prime and stop draining

C.

The seals can dry out and start to leak

Buy Now
Questions 74

What is the MOST effective exposure control to prevent occupational hazards and protect workers?

Options:

A.

Elimination, where the hazard is physically eliminated.

B.

Personal protective equipment, where the worker is protected.

C.

Engineering controls, where people are isolated from the hazard.

D.

Administrative controls, which change the way people work.

Buy Now
Questions 75

A company's CFO has instituted a new accounting system, whereby part of the facility management funding is distributed to each department. The facility manager will assess each department for rent, utilities, and services. What is the billing of these expenses called?

Options:

A.

Departmental distribution

B.

Allocation budgeting

C.

Chargeback

D.

Distribution costing

Buy Now
Questions 76

You are the Facility Manager for a retail strip mall with strong storefront style standards approved by the local government planning board. A long-term tenant, a Chinese restaurant, wants to construct a tile pagoda-style mansard that does not comply with the lease terms. How should you respond to this tenant’s request?

Options:

A.

The tenant cannot modify the entrance because the new entrance would not conform to the approved master plan of that shopping center, which has been approved by the local governmental planning board.

B.

The tenant must hire an architect to design the modification to the entrance in compliance with the guidelines spelled out in the master real estate plan.

C.

The tenant can modify the entrance, providing they pay for the improvement. This change must comply with the guidelines spelled out in the master real estate plan.

Buy Now
Questions 77

How can facilities management improve the sustainability of the building envelope?

Options:

A.

Scheduling quarterly inspection of building exterior for structural defects

B.

Increasing efficiency of the central air conditioning chiller plant

C.

Ignore maintenance of the exterior surfaces subject to degradation

D.

Removing shading devices

Buy Now
Exam Code: CFM
Exam Name: Certified Facility Manager
Last Update: Sep 12, 2025
Questions: 257

PDF + Testing Engine

$134.99

Testing Engine

$99.99

PDF (Q&A)

$84.99