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C_C4H520_02 SAP Certified Application Associate - SAP Field Service Management 2005 Questions and Answers

Questions 4

Which operations can be performed by default on embedded report templates? Note: There are 2 correct answers to this question.

Options:

A.

The SAP support team can modify report templates.

B.

Administrators can preview report templates.

C.

Users can delete report templates.

D.

Users can modify report templates.

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Questions 5

As a business, you want to build up your pool of crowd workers. Which entities best describe crowd workers? Note: There are 3 correct answers to this question.

Options:

A.

Partners

B.

Subsidiaries

C.

Freelancers

D.

Managers

E.

Dispatchers

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Questions 6

How can you filter equipment records in the Master Data module? Note: There are 2 correct answers to this question.

Options:

A.

By group

B.

By type

C.

By skill

D.

By territory

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Questions 7

You are a field service technician using an iOS device, and you have just completed a repair. How can you check the travel time to the next repair location address?

Options:

A.

Click on the navigation icon within the home page.

B.

Click on the navigation icon within the service call.

C.

Click on the navigation icon within the activity.

D.

Click on the navigation icon within the equipment.

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Questions 8

Which activities can you perform in the Administration module? Note: There are 2 correct answers to this question.

Options:

A.

Perform system monitoring.

B.

Define service workflows.

C.

Edit Smartform templates.

D.

Maintain session configuration.

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Questions 9

You want to make an activity available on the service technician's mobile device using the planning board. Which of the following are mandatory steps? Note: There are 2 correct answers to this question.

Options:

A.

Click and release the assignment.

B.

Check the availability of the technician.

C.

Drop the activity onto the technician.

D.

Identify a suitable technician by skills.

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Questions 10

After an existing template has been modified and released, what options are given to the user? Note: There are 2 correct answers to this question.

Options:

A.

Delete other versions.

B.

Reactivate other versions.

C.

Deactivate other versions.

D.

Export other versions.

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Questions 11

Which aspect of SAP Field Service Management helps businesses to expand their service area beyond their own list of qualified technicians?

Options:

A.

Customer Self-Service

B.

Service Contracts

C.

Service Maps

D.

Crowd Service

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Questions 12

Which objects can be synchronized and viewed on the mobile app?

Options:

A.

Project, Skills, Service Call

B.

Activity, Project, Opportunities

C.

Activity, Business Partner, Skills

D.

Activity, Service Call, Quotations

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Exam Code: C_C4H520_02
Exam Name: SAP Certified Application Associate - SAP Field Service Management 2005
Last Update: Apr 26, 2024
Questions: 80

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