B2B-Commerce-Administrator Salesforce Accredited B2B Commerce Administrator(SP23) Questions and Answers

To defend against session hijacking and cross-site scripting in Salesforce B2B Commerce, an administrator should enableB. Require HttpOnlysetting. This setting helps prevent access to cookie data via client-side scripts, significantly reducing the risk of XSS (Cross-Site Scripting) attacks and protecting session cookies from being hijacked.

To enable an existing Account for the storefront and checkout, the Administrator shouldA. Assign the Account to the appropriate Buyer Group, ensuring the account is associated with the correct group for product access and pricing, andC. Add Shipping and Billing Addresses to the Contact Point Address object, which is necessary for processing orders and shipping products.

To stop welcome emails from being sent to new members joining the store, an Administrator canDisable the Send welcome email setting in the Administration tab in Experience Builder (D). This setting controls the automatic dispatch of welcome emails upon new user registration, and disabling it prevents these emails from being sent. This action offers a direct way to manage communication preferences within the Experience Builder, aligning the store's engagement strategies with business needs and user expectations. Unchecking Send Email settings (A) and modifying email configurations in Setup (B, C) are also relevant to email management, but the specific control for welcome emails is found within the Experience Builder's Administration settings.

To limit the products that a Buyer Group can see, an Administrator can useC. Entitlement Policies. Entitlement Policies in Salesforce B2B Commerce control access to products based on various criteria, including buyer groups. By configuring these policies, an administrator can define which products are visible and available to specific buyer groups, ensuring a tailored and relevant product selection for different segments of buyers.

As part of the Store setup wizard, the remaining steps the Administrator must complete include:

• B. Assign Price Books to a store:This ensures that the correct pricing is applied to products within the store.
• E. Configure checkout flow:This involves setting up the steps and processes that customers will go through during checkout, including payment and shipping options.

Completing these steps ensures that the store is fully functional and ready for deployment, providing a seamless shopping experience for customers.

Supporting store-specific products, including an exclusive line of products for "premier" status stores, issupported by the B2B Commerce data model (C). This capability allows for the configuration of product availability and visibility based on store status or other criteria, enabling differentiated product offerings across various store types.

To quickly provide basic reports like Orders by Date and Total Orders in a new B2B Commerce deployment, the fastest way is toInstall the Commerce Reports under Commerce Setup (B). This feature provides a set of pre-built reports tailored for commerce analytics, allowing Administrators to quickly deploy essential reporting tools to stakeholders. While Salesforce Labs (A) and AppExchange (C) offer valuable resources and templates, Commerce Reports within Commerce Setup are specifically designed for rapid deployment within the B2B Commerce context. Advanced Reports (D) offer more detailed insights but may require additional configuration.

The Multilevel Navigation Menu Component in B2B Commerce supportsSystem Link (A)andExternal URL (C)as types of data. System Links are used to navigate within the B2B Commerce application, facilitating a seamless user experience by linking to internal pages or resources. External URLs allow the integration of links to external websites, which can be crucial for providing additional product information, manufacturer details, or external resources.Data Source (B)andEvent (D)are not typically supported by the navigation menu component as they serve different purposes in the context of B2B Commerce.

When turning on Digital Experiences during B2B Commerce setup, two potential risks includeDigital Experiences extending portal access to external members (A)andthe possibility of external members having permissions to view records they should not be able to view (B). Proper configuration and management of access rights and permissions are crucial to mitigate these risks, ensuring that external members only have access to appropriate information and functionalities.

The standard B2B Main Checkout Flow template includes sub-flows forShipping Method (A),Billing Address (B), andTaxes (E). These sub-flows are integral to the checkout process, ensuring that shipping, billing, and tax calculations are handled efficiently and accurately during the checkout procedure.

To migrate Store configurations from a development sandbox to a QA sandbox, an Administrator shouldUse Data Migration (A)to transfer configuration data and related records between environments.Export Store Configuration (D)is also a crucial step as it allows the Administrator to create a deployable package of the store's settings, which can then be imported into the QA environment.Apply Store Configuration (B)andPublish the Store (C)are actions taken after the configurations have been successfully migrated and are part of the setup process in the new environment, rather than the migration process itself.

To determine which price is shown to customers with multiple price books assigned, an Administrator should useC. Pricing Strategies. Pricing Strategies in Salesforce B2B Commerce allow administrators to define rules and criteria for selecting the appropriate price book for a customer, ensuring that the correct prices are displayed based on the customer's attributes and the business's pricing policies.

If an Administrator is unable to select images for a Product record despite having set up a CMS workspace, it could be becauseD. CMS channel was never configured to connect the CMS workspace to the store. Without this connection, content from the CMS workspace, including images, is not available for use within the store.

An Administrator should perform a search index in instances such asB. After updating the description of 10 products, to ensure the updated content is searchable,C. After adding a new category with a product under it which is ready to be sold, to make the new categoryand its products discoverable, andD. After making a delta load for the Product Catalog, to index the newly added or updated product information.

Through the Commerce App's Import feature, an Administrator can populate:

• A. Images:Product images can be imported to visually represent each product.
• B. Price Book:This includes importing pricing information associated with each product, allowing for accurate pricing display and calculations within the commerce site.
• D. Description:Product descriptions provide detailed information about each product, which can be imported to enrich product listings and inform potential buyers.

This import functionality streamlines the process of populating product catalogs with essential information, ensuring a comprehensive and informative shopping experience for customers.

To target CMS content at a particular store, an Administrator needs toB. Create CMS content and assign it in Experience Builder. This involves creating content within the CMS workspace and then using Experience Builder to place and assign this content to specific pages or components within the store, ensuring it appears in the desired location.

On the Buyer Access page, the following guest browsing related options are visible:

• B. Buyer Groups:This option allows administrators to view and manage different buyer groups, facilitating tailored experiences for different segments of buyers.
• C. Currency of the Guest Buyer Profile:This shows the currency settings for guest buyers, ensuring that products and transactions are displayed in the appropriate currency for a seamless browsing experience.
• E. Guest Buyer Profile Name:This identifies the profile used for guest buyers, allowing administrators to customize and manage access and experiences for unauthenticated users browsing the store.

These options play a crucial role in managing and customizing the experience for both guest and authenticated buyers, enhancing the flexibility and effectiveness of the B2B Commerce platform.

To change the layout of search results and category detail pages in Salesforce B2B Commerce, two out-of-the-box options available areD. ListandE. Grid. These layout options allow administrators to present products in a structured list or a grid format, enhancing the user experience by providing clear and organized views of products.

To enable Activity Tracking in the storefront, an administrator needs toD. Leverage Google Analytics. By integrating Google Analytics with the B2B Commerce storefront, the administrator can track user activities, providing insights into user behavior and improving the overall shopping experience.

From the Commerce App menu, three objects that are accessible includeA. Accounts,C. Buyer Entitlements, andE. Buyer Groups. These objects are integral to managing the relationships, entitlements, and groupings of buyers within the B2B Commerce environment, facilitating the administration of commerce activities.

Within the Experience Site Administration Workspace, membership with an Experience Site can be established throughB. Permission Set GroupsandD. Permission Sets. These Salesforce features allow administrators to grant users access to Experience Sites by defining and assigning the appropriate permissions and access levels.

To set up Tiered Pricing for a product, an administrator needs to configureA. Price Adjustment Schedules. This functionality allows for the creation of pricing tiers that apply different discounts based on the quantity of items purchased, enabling volume-based pricing strategies.

In Salesforce B2B Commerce, administrators can enhance product pages by adding various types of content. Out of the box, the options include:

• B. One or more Attachments:Administrators can attach multiple files to a product. These attachments can include manuals, specifications, or additional information relevant to the product.
• C. Up to eight Product Detail Images:This allows for a more comprehensive display of the product from different angles or in different use cases, enhancing the buyer's understanding and visualization of the product.
• E. One or more Product Banner Images:These can be used to highlight key features, promotions, or any other important information related to the product at the top of the product page.

These features are designed to provide a rich, informative, and engaging product experience for the buyers, directly out of the box, without the need for custom development.

Using Experience Builder, an Administrator can update theCustomer's Logo (B),Button Size (C), andText Color (D)to change the look and feel of the theme of their B2B Commerce site. These options allow for significant customization of the visual aspects of the site, aligning the design with the company's branding and design preferences.

When setting up categories for import using the CSV import tool with categories delimited by a single pipe character, the Administrator canC. Split the categories into separate columns with appropriate labelsorD. Replace the pipes with a forward slash. Both methods organize the category data in a format that the import tool can recognize and process effectively.

To send Order confirmation emails to Buyers, the necessary configuration steps includeCreating an Email template (A)to define the content and format of the email,Setting up Organization-Wide Addressesto ensure emails are sent from a verified domain,Creating anEmail Alertto trigger the email sending process, andAdding an Auto-launched flowto automate the email sending process based on specific criteria or events, such as order confirmation. This setup ensures that buyers receive timely and informative confirmation emails, enhancing the customer experience.

Before the checkout flow is usable, the following two tasks need to be completed:A. Configure the Checkout flow in Flow Builder, which involves setting up the logic and steps for the checkout process; andD. Add the checkout flow to the Checkout Page in Experience Builder, which integrates the configured flow into the actual checkout page that users interact with during the purchasing process.

To enable the Order Summary object in Salesforce B2B Commerce, the settings that need to be enabled includeB. Order PreferencesandC. Commerce Features. These settings configure the order management capabilities and activate various commerce functionalities, respectively, enabling a comprehensive overview of orders within the platform.

To enable external buyers to view products on the storefront, the objects that need to be set to "Public Read Only" access level areOrder Delivery Method (B),Catalog (C), andPrice Book (E). Order Delivery Method is crucial for buyers to understand shipping options; Catalog structures the product offerings and navigation; and Price Book holds the pricing details necessary for purchase decisions. Providing "Public Read Only" access to these objects ensures that external buyers can browse products, understand pricing, and comprehend delivery options without compromising other data's security or integrity. Accounts (A of a ProductCode is fundamental for the indexing process itself.

To move the B2B store configuration from a sandbox to a production environment, an Administrator shouldA. Add the Store Configuration to a change setandC. Export the store settings with Data Loader. The change set allows for the transfer of configuration settings, while the Data Loader can be used to migrate data related to the store setup, ensuring a smooth transition to the production environment.

For a user in the storefront to review carts within the same account, they would need theC. Buyer Managerpermission set. This permission set grants users the ability to manage andreview orders and carts for their account, enabling oversight and control over purchasing activities within the organization.

To create variation products for bed items that vary by three different lengths, the Administrator shouldB. Create a custom field length_c, a variation attribute set, and a parent product. The custom field length_c will store the different lengths, the variation attribute set will organize these variations, and the single parent product will represent the base item from which the variations derive.