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Which Configuration tile within the Configuration Wizard, must be populated first, before any other tiles can be seen?
What is the additional security measure required for upgrading the IP Office 500 V2 using the Upgrade Wizard?
Which three statements about IP Office Server Edition (non-Select) are true? (Choose three.)
Refer to the Exhibit.
Before simulating an error condition in relation to voicemail logs, a Business Partner has set the Voicemail Settings to a debug level of Verbose.
When setting the level to Verbose, what is the equivalent level number shown in the audit logs?
A company with 500 users has a single IP Office Server Edition providing telephony, presence and Instant Messaging, UMS, Conferencing, and Mobility support. They are acquiring a remote company with 400 users. They want to ensure all IP Office features are available to everyone and maintain Avaya support.
What is the minimum hardware requirement to achieve this?
A customer has a requirement to restrict users from dialing international numbers. What is the most efficient way to enforce this policy?
Select the two valid methods for sending voicemails to email using Voicemail Pro:
Where are voicemail files stored for a user when the customer is using Embedded Voicemail and the user's mailbox is not stored on an SD card?
Which application is recommended for monitoring and displaying available resources on an IP500 V2 system in real-time?
Which application should you use to access and configure the IP Office Security Settings, including configuring secure access to the IP Office system?
Which IP Office 500 V2 base card provides support for both Analogue and Digital telephony, and also provides the capability to add additional trunk interfaces?
A customer requires a Hunt Group to be created for their main incoming number. The Hunt Group should have four members and use longest wait logic. The user’s extension should ring for 10 seconds before trying the next available person. Which timer should be configured with a value of 10 seconds to achieve this requirement?
A customer has 25 users who are using one-X Portal, and they have the UCMv2 installed on their IP Office 500 V2 system. What is the maximum number of voicemail ports supported on the Voicemail Pro in this scenario?
Where can password policies and password complexity requirements be configured for Users?
A customer wants all employees to be able to communicate seamlessly with each other and external parties. Some of their employees are often on the road, or off-site.
Which application can you recommend for these users?
On an IP 500 control unit that has 12 DS30 modules configured, what is the maximum number of ISDN/PRI trunks that can be configured?
A customer has the capacity to register 10 soft consoles simultaneously, and wants to increase that to 15. Which of the following actions would be necessary to complete this increase?
The supervisor of the support hunt group needs to review the call recordings made for this group, but currently only has access to recorded calls for the supervisor’s own account.
To allow reviewing of the support hunt group recordings, what needs to be done?
By which method are alarm notifications sent to an Avaya IP Office™ support engineer?
Session Border Control is an essential component for QoS, security, and routing for a customer using which two protocols? (Choose two.)
Using the Upgrade selection from Manager, File-Advanced-Upgrade, assuming all passwords have been set, and all security settings are left at the default values, which account is required when upgrading Avaya IP Office™ 500V2?
Which of the following statements about Manager used in conjunction with Server Edition is NOT correct?
A customer is experiencing poor call quality, including delay, jitter, and packet loss, when using a remote deskphone through the WAN. Which three methods can a technician use to help diagnose and troubleshoot the problem? (Choose three.)
Providers are components of one-X® Portal, each of which performs a specific role. What is the purpose of the Telephony CSTA (Computer-Supported Telecommunications Applications) provider in one-X® Portal?
A customer wants to have a Dual Active Voicemail Pro deployment with a primary and a secondary Voicemail Pro server.
To meet the client’s requirements, which level of deployment is required?
A customer has a Windows Voicemail Pro server and wants incoming calls to be directed to a specific user if the caller's phone number is listed in their records. Which voicemail action type must be configured to achieve this?
Which feature of IP Office is necessary to trigger screen pops, where the caller ID prompts the computer to display a record associated with that number?
When creating a Short Code for connecting to a start point in Voicemail Pro modules, which Short Code feature should be utilized?
For a Hot Desking user, which of the following Telephony-Supervisor Settings should be configured?
If a company's internal DNS is down, how can a SIP Remote Worker client register with the IP Office using a Wi-Fi connection?
You have purchased a pre-configured Avaya IP Office™ Application Server. The server has both Voicemail Pro and one-X® Portal installed on it.
Which tool could be used to verify if both services are running?
When upgrading from a release pre-11.1 to 11.1 or later, which Avaya IP Office™ platform is not affected by the change from CentOS6 to CentOS7?
A customer wants to hear a secondary dial-tone when making outgoing calls.
Where is this function enabled?
Which configuration areas must be set up by all VoIP device users, agents, and hot desking users?
If a 4-port expansion card is added to the IP Office 500 V2, what is the maximum number of expansion units that the IP Office can support?
A customer wants to synchronize the time and date of their IP Office with a local server. In the System menu/Time Config Source, which of the following options would you select?
Which application will enable users to access their own recordings from within Media Manager?
Upon plugging in a new IP500 V2 device, the dashboard displays two ports in one of the modules to be green, even though no telephones are connected. What could be the reason behind it?
A customer wants to ensure seamless communication between their employees and external parties, including those who are off-site. Which application would be the most appropriate for these users, given their needs?
When backing up the Avaya IP Office™ solution with the Web Manager, and the Voicemail Pro Full Backup set is selected, which statement is true about the Voicemail Pro set that is chosen?
A customer requests that all users should be prevented from dialing international numbers.
What is the quickest way to enable this feature?
During an installation of Server Edition, the main Avaya IP Office™ service as well as Voicemail Pro and one-X® Portal are installed. After the installation these services should be running.
Which two are used to check that these services are running? (Choose two.)
A remote worker is using an Avaya SIP Client to connect to the IP Office and one-X® Portal located at their company's headquarters. What are the two advanced technologies that can be used to enable the worker to re-register locally?
A customer is using Voicemail Pro and would like to configure voicemails to be sent to email. However, they would like to use the most secure method possible.
Which two methods can the technician suggest for sending voicemails via email? (Choose two.)
A customer tells you that the Avaya IP Office™ VoIP system has too much lag time between the speaker and the listener.
Which two statements describe what you would do to determine the cause of the delay? (Choose two.)
A Examine the IP Telephone VoIP settings
B. Use debug view.
C. Enable RTCP monitoring.
D. Check the PSTN Connection.
E. Use SSA.
What is the potential problem that can be mitigated by implementing a properly configured multi-site SCN solution?
What is the reason for starting the expansion modules before powering up the control unit, as recommended by Avaya?
If ISDN/PRI calls are getting dropped, which tool would be used to troubleshoot the issue?
TESTED 15 Oct 2025
