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After Mobile and Remote Access is deployed with automatic service discovery, end users encounter the error “Cannot communicate with the server” when they attempt to log in to Cisco Jabber 14.0 using the company email address from within the company network. Which action must an administrator take to resolve this challenge?
Drag and drop the services from the left onto their descriptions on the right. Some services are used more than once.
What is the default file extension for saving Cisco Expressway-C backups when using the Google Chrome browser?
In a Webex Video Mesh deployment, where do Cloud-registered Webex Teams clients and devices send signaling traffic for call setup?
Which two items are configured when deploying a B2B collaboration solution? (Choose two.)
Refer to the exhibit.
Cisco Unified Communications Manager routes the call via the Webex Meetings route list and route group to the Video Mesh cluster Node#1 in the Video Mesh cluster is hosting the meeting and has reached full capacity, but other nodes in the cluster still have spare capacity.
What happens to the participant's call?
Refer to the exhibit. An engineer is configuring Cisco Expressway-C to discover Cisco UCM by using an IP address and a TCP connection. After the configuration is saved, errors occur.
Which two changes must be made to resolve the errors? (Choose two.)
What is one of the user-related prerequisites for Jabber Team Messaging Mode Installation?
Which option changes the addresses and ports in voice and video signaling messages?
Refer to the exhibit. What are “Type” field values for this Expressway servers zone configuration?
Refer to the exhibit. Which SIP trunk security profile configuration on the Cisco UCM server is used for a secured SIP trunk to an Expressway server that is already integrated with the Cisco UCM for Mobile and Remote Access?
Refer to the exhibit. After hardening the Cisco Expressway, an engineer noticed this error in the logs HTTP error 429 "Too Many Requests,” and users report that authentication is not possible on more than two devices. What must the engineer increase to correct the issue?
What is a requirement when configuring the Cisco Webex Hybrid Message account for accessing the API of the Cisco UCM IM and Presence Service?
Which user management method uses the Webex Directory Connector to add and synchronize users to the Control Hub organization?
Refer to the exhibit. The web server is set up to store contact photos and the Cisco Jabber-config.xml file is updated for all clients. After these changes, Jabber for Windows users cannot view the contact photos when they are connected via Mobile and Remote Access. Which action resolves the issue?
An administrator must configure the DNS SRV records for Mobile and Remote Access for a company with the domain example.com, the Expressway-E FQDN is ExpE.example.com, and the Expressway-C FQDN is Exp-C.example.com. What must the administrator configure to allow external clients to discover the Expressway-E server?
Refer to the exhibit. A collaboration engineer creates a transform to modify 4123@exp-name.exp.domain:
Which zone is required on a B2B deployment between Expressway-C and Expressway-E?
An Expressway-E is configured using a single NIC with NAT.
How must the Expressway-C traversal client zone be configured to connect to the Expressway-E?
Which configuration is required when implementing Mobile and Remote Access on Cisco Expressway?
What is the benefit of configuring ICE, TURN and STUN in a Cisco Unified Collaboration environment?
When external video endpoints are called via a DNS zone, which dialing method requires DNS to be configured in the Expressway server?
Refer to the exhibit. A collaboration engineer is configuring Cisco Expressway for B2B calling. The engineer must allow inbound calls to be routed to Cisco UCM. The traffic must be unencrypted between the Expressway-C and the Cisco UCM cluster. Which configuration correctly implements the zone?
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In Cisco Expressway, which information from an incoming search request does the pre-search transform configuration allow to be modified?
An engineer is supporting an existing Cisco Collaboration deployment that has internal and external home users using the solution without VPN. Business usage also includes B2B calling for voice and video. Suddenly the engineer receives a report that one of the home office users cannot use the Cisco Jabber client, and shortly after, a few more reports come in for the same error. What must the engineer check first to resolve this issue?
Refer to the exhibit.
While troubleshooting Cisco Jabber login issues, there are some error messages. Why is the Jabber client unable to sign in?
An administrator is configuring a new Cisco Webex Hybrid Message Service deployment, and the Expressway-C Message Connector is successfully registered in the Control Hub. After the server information of the IM and Presence server is added to the Expressway-C, an error “Connectivity to IM and Presence AXL Service could not be established” is displayed in the Control Hub. The Cisco AXL Web Service is enabled on the IM and Presence Service publisher, and the main administrator account enabled for AXL API permission is being used. Which configuration change must be made to resolve this error?
Refer to the exhibit. When users sign in to Cisco Jabber through Mobile and Remote Access, they cannot see their own photo or the photo of their contacts next to each name. Which action must be taken in Cisco Expressway-C to resolve the issue?
An engineer is configuring the Expressway cluster to allow Jabber clients that are outside the enterprise network to register, make calls, and send instant messages using the internal Cisco UCM. Which action must be taken before a secure UC traversal zone is added to the Expressway-C?
An organization with a domain name of example.com.
Which two SRV records are valid for a SIP and H.323 communication? (Choose two.)
Which two scenarios need a proper DNS configuration on Expressway servers? (Choose two.)
Which step is required when configuring cloud and hybrid deployments for Cisco Jabber?
An administrator has been tasked to bulk entitle 200 existing users and ensure all future users are
automatically configured for the Webex Hybrid Calendar Service. Which two options should be used to configure these users? (Choose two.)
When configuring a Cisco Expressway solution and need to design the dial plan with various rules for URIs and numbers coming through the device. To do so, it is important that some dial plan rules are applied in a certain order. When configuring the transform section, you must know the range of the priorities.
Which range is correct?
What is the name of the Webex core service that delivers group messaging, one-to-one messaging, presence, and file sharing?
A company has a single Expressway-E that exhibits high resource utilization. An engineer checks the logs and finds numerous fraudulent attempts from sip:200@cisco.com. Where must the engineer go to configure a call policy rule and block the desired URI?
Refer to the exhibit.
Which inbound connection should an administrator configure on the outside firewall?
When designing the call control on a Cisco Expressway Core, which is the sequence of dial plan functions?
An administrator configures a secure SIP trunk in Cisco UCM to Expressway-C. The SIP trunk fails to become active, and an examination of a packet capture finds that the TLS handshake failed with a “Certificate Unknown” error from Cisco UCM. To allow the Cisco UCM to trust the Expressway-C and establish a TLS connection, the administrator will upload the Expressway server certificate to the trust store. To which trust store must the certificate be uploaded?
What it is the purpose of using ICE for Mobile and Remote Access endpoints in the Cisco Collaboration infrastructure?
Refer to the exhibit.
Mobile and remote access is being added to an existing B2B deployment and is failing.
When the administrator looks at the alarms on the Expressway-C, the snippets are shown. Which configuration action should the administrator take to fix this issue?
An administrator deployed the directory connector to synchronize the on-premises Active Directory with the Webex cloud and needs to map attributes from the AD to the corresponding attributes in the cloud. To which Webex cloud attribute must the user Account Control attribute be mapped to ensure that users are synced properly?
Cisco Expressways are being deployed for Mobile and Remote Access. The Expressway-E internal interface (LAN1) IP is 192.168.100.10/24, and the external interface (LAN2) IP is 172.16.100.10/24.
The Expressway-C IP is 192.168.20.10/24. The default gateway for each subnet is the first useable address. How must the Expressway-E be configured to allow proper routing to the internal and external networks?
An organization wants to be able to call IP addresses and URI addresses. An engineer must configure Cisco Expressways to manage this request from the endpoints in the organization. How would the engineer configure the Expressways to allow these calls to be completed to external IP addresses?
An organization has a domain name of example.com. Which two SRV records are valid for a SIP and H 323 communication? (Choose two)
Jabber cannot log in via Mobile and Remote Access. You inspect Expressway-C logs and see this error message:
XCP_JABBERD Detail="Unable to connect to host '%IP%', port 7400:(111) Connection refused"
Which is the cause of this issue?
A video device registered with Cisco UCM failed to make an outbound B2B call. From Expressway-C diagnostic logs, an engineer found that the destination pattern is “john@example.com:5061”, and the call was dropped with a 404 response code from Expressway-C. The search rule intended for this call-in Expressway-C is configured for Alias Pattern Match, Pattern type “Suffix,” and Pattern “example.com”. How must the configuration be changed to allow the call?
What are two reasons why port 8443 is unreachable from the Internet to the Expressway-E? (Choose two.)
Refer to the exhibit. A collaboration engineer creates an allow list test file for a Mobile and Remote Access deployment. Which lines are needed to format the test in the file correctly?
Which service is available in a cloud-based deployment using Cisco Webex Messenger?
Refer to the exhibit. The administrator attempted to log in, but Jabber clients cannot log in via mobile and remote access. How is this issue resolved?
An engineer must configure the zone to connect to an Expressway-E using Single NIC with NAT. The internal IP address is 192.168.10.63, and the NAT address is 203.0.113.5. What must the engineer configure on the Expressway-C to meet this requirement?
Refer to the exhibit. The neighbor zone to Cisco UCM fails to come up when TLS verify mode is enabled on the Expressway-C for B2B traffic. Which Issue correctly describes the cause of the error?
Cisco Collaboration deployment has video endpoints that can do B2B calls over the internet, but they also can make audio calls through a gateway. This ability means that someone from the internet can make fraud calls through the system. Which action must an engineer take to set up the search rules for calls that are being headed to the PSTN gateway?
During the deployment of a Cisco Webex Video Mesh, where do on-premises SIP endpoints send signaling?
Employees at company A must call employees at company B in an extension range of 4XXX@companyB.com. Both companies have a Cisco collaboration infrastructure. All required zones are configured in Cisco Expressways at company A. What must be configured on the Expressway at company A to enable outbound B2B calls?
Refer to the exhibit. An engineer must configure a B2B traversal zone. Trusted certification authority and server certificates are uploaded to Cisco Expressway-C and Expressway-E servers. After the traversal zone configuration is completed in Expressway-C, the error message in the exhibit appears. What are the two reasons for the error? (Choose two.)
TESTED 14 Oct 2025
